Software Development Engineer Testing (SDET)

Job Title : Python Backend Engineer (with MLOps & LLMOps Experience)

Experience : 4 to 8 Years

Location : Gurgaon Sector - 43

Employment Type : Full-time

Job Summary :

We are looking for an experienced Python Backend Engineer with a strong background in FastAPI, Django, and hands-on exposure to MLOps and LLMOps practices.

The ideal candidate will be responsible for building scalable backend solutions, integrating AI/ML models into production environments, and implementing efficient pipelines for machine learning and large language model operations.

Mandatory Skills : Python, FastAPI, Django, MLOps, LLMOps, REST API development, Docker, Kubernetes, Cloud (AWS/Azure/GCP), CI/CD.

Key Responsibilities :

• Develop, optimize, and maintain backend services using Python (FastAPI, Django).
• Design and implement API endpoints for high-performance and secure data exchange.
• Collaborate with data science teams to deploy ML/LLM models into production using MLOps/LLMOps best practices.
• Build and manage CI/CD pipelines for ML models and ensure seamless integration with backend systems.
• Implement model monitoring, versioning, and retraining workflows for machine learning and large language models.
• Optimize backend performance for scalability and reliability in AI-driven applications.
• Work with Docker, Kubernetes, and cloud platforms (AWS/Azure/GCP) for deployment and orchestration.
• Ensure best practices in code quality, testing, and security for all backend and model deployment workflows.

Required Skills & Qualifications :

• 4 to 8 years of experience as a Backend Engineer with strong expertise in Python.
• Proficient in FastAPI and Django frameworks for API and backend development.
• Hands-on experience with MLOps and LLMOps workflows (model deployment, monitoring, scaling).
• Familiarity with machine learning model lifecycle and integration into production systems.
• Strong knowledge of RESTful APIs, microservices architecture, and asynchronous programming.
• Experience with Docker, Kubernetes, and cloud environments (AWS, Azure, or GCP).
• Exposure to CI/CD pipelines and DevOps tools.
• Good understanding of Git, version control, and testing frameworks.

Nice to Have :

• Experience with LangChain, Hugging Face, or similar LLM frameworks.
• Knowledge of data pipelines, feature engineering, and ML frameworks (TensorFlow, PyTorch, etc.).
• Understanding of vector databases (Pinecone, Chroma, etc.).

Education :

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• Must have hands-on experience in web applications development, and open-source technologies stack (Node.JS, React JS, Gatsby, PHP, etc.).
• Resolution conflicts and understands the logical implementation to find optimal solutions.
• Experience in developing end-to-end solutions and backend architecture.
• Ability to apply advanced concepts, and contribute to the development of innovative principles and ideas.
• Advanced knowledge of back-end configuration and deployments.
• Advanced understanding of RDBMS and NoSQL databases.
• Advanced knowledge Git source code management.
• Minimum 8 years of experience required.

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

About Us

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.

With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like – Softbank, Canaan partners, NEA, Accel Partners, and others.

Job Brief

We are looking for a rockstar researcher at the Center of Excellence for Machine Learning. You are responsible for thinking outside the box, crafting new algorithms, developing end-to-end artificial intelligence-based solutions, and rightly selecting the most appropriate architecture for the system(s), such that it suits the business needs, and achieves the desired results under given constraints.

Credibility:

• You must have a proven track record in research and development with adequate publication/patenting and/or academic credentials in data science.
• You have the ability to directly connect business problems to research problems along with the latest emerging technologies.

Strategic Responsibility:

• To perform the following: understanding problem statements, connecting the dots between high-level business statements and deep technology algorithms, crafting new systems and methods in the space of structured data mining, natural language processing, computer vision, speech technologies, robotics or Internet of things etc. 
• To be responsible for end-to-end production level coding with data science and machine learning algorithms, unit and integration testing, deployment, optimization and fine-tuning of models on cloud, desktop, mobile or edge etc.
• To learn in a continuous mode, upgrade and upskill along with publishing novel articles in journals and conference proceedings and/or filing patents, and be involved in evangelism activities and ecosystem development etc.
• To share knowledge, mentor colleagues, partners, and customers, take sessions on artificial intelligence topics both online or in-person, participate in workshops, conferences, seminars/webinars as a speaker, instructor, demonstrator or jury member etc.
• To design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance.
• To collaborate within the product streams and team to bring best practices and leverage world-class tech stack.
• To set up every essentials (tracking / alerting) to make sure the infrastructure / software built is working as expected.
• To search, collect and clean Data for analysis and setting up efficient storage and retrieval pipelines.

Personality:

• Requires excellent communication skills – written, verbal, and presentation.
• You should be a team player.
• You should be positive towards problem-solving and have a very structured thought process to solve problems.
• You should be agile enough to learn new technology if needed.

Qualifications:

• B Tech / BS / BE / M Tech / MS / ME in CS or equivalent from Tier I / II or Top Tier Engineering Colleges and Universities.
• 6+ years of strong software (application or infrastructure) development experience and software engineering skills (Python, R, C, C++ / Java / Scala / Golang).
• Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis/couchbase/mongodb/ES or any graphDB).
• Good understanding of Machine Learning Algorithms, Linear Algebra and Statistics.
• Working knowledge of Amazon Web Services(AWS).
• Experience with Docker and Kubernetes will be a plus.
• Experience with Natural Language Processing, Recommendation Systems, or Search Engines.

Our Culture

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth.

Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence.

To know more about us, feel free to go through these videos:

1. Sales Readiness Explained: https://www.youtube.com/watch?v=XyMJj9AlNww&;t=6s

2. What We Do: https://www.youtube.com/watch?v=jv3Q2XgnkBY

3. Ready to Close More Deals, Faster: https://www.youtube.com/watch?v=nB0exreVU-s

To view more videos, please access the below-mentioned link:

https://www.youtube.com/c/mindtickle/videos

Mindtickle is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 1-2 years in Java development.

1. Hands on experience in designing and developing applications using Java EE platforms and at least 1-2 years’ experience on the same.
2. Should have excellent in-depth knowledge on Core Java
3. Experience in multi-threaded server-side Java programming
4. Working knowledge on web services.
5. Working knowledge on hibernate and springs framework.
6. Added advantage if worked in any of the BPM tools
7. Should have worked in SDLC environment.
8. Good communication skills.
9. Experience in working effectively within a team.