Marketing Manager

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Position Overview

We are seeking an experienced ERPNext/Frappe Developer to join our dynamic team at Dhwani. The ideal candidate will have strong expertise in developing, customizing, and maintaining ERPNext applications built on the Frappe Framework. This role involves working on complex business solutions, custom module development, and ensuring seamless integration with various business processes.

Key Responsibilities

Development & Customization

1. Design, develop, and implement custom applications and modules on the Frappe Framework and ERPNext.
2. Customize existing ERPNext modules (Accounting, CRM, HR, Inventory, Manufacturing, etc.) to meet specific business requirements.
3. Build custom DocTypes, forms, reports, dashboards, and print formats.
4. Develop and maintain REST APIs for system integrations.
5. Write clean, efficient, and well-documented code in Python and JavaScript.

Technical Implementation

1. Understand client requirements for ERPNext and suggest optimal technical solutions
2. Handle all aspects of development including server-side, API, and client-side logic
3. Implement business logic using Frappe's document lifecycle hooks and controllers
4. Develop custom web portals, web pages, and web forms
5. Ensure smooth transitions for customizations during Frappe/ERPNext upgrades

System Management

1. Manage ERPNext installations, configurations, and deployments
2. Perform system updates, upgrades, and maintenance
3. Debug and troubleshoot technical issues, providing timely solutions
4. Work with MariaDB/MySQL databases and write complex queries
5. Implement and manage version control using Git

Collaboration & Documentation

1. Collaborate with business analysts and stakeholders to gather and refine requirements
2. Write functional and development specifications
3. Participate in code reviews and contribute to development best practices
4. Provide technical guidance and support to junior developers

Required Qualifications

Experience

1. Minimum 2-4 years of hands-on experience with Frappe Framework and ERPNext development and customizations
2. Proven track record of delivering live ERPNext projects that can be showcased
3. Experience in customizing ERPNext modules across different business domains
4. We are also open to hire Interns (With PPO Opportunity) who demonstrates strong DSA and coding fundamentals, good understanding of Python programming, knowledge and exposure of MySQL database, strong logical thinking, problem solving skills along with interest in working on frappe framework and enthusiasm to build challenging technology solutions for social impact. High-performing interns will receive a Pre-Placement Offer (PPO) based on performance. Internship will be of 3 months with monthly stipend in between 15k-20k based on interview performance.

Technical Skills

Core Technologies:  

1. Strong proficiency in Python programming
2. Solid experience with JavaScript, HTML, CSS
3. Working knowledge of Jinja templating.
4. Experience with jQuery and Bootstrap framework

Frappe/ERPNext Expertise:  

1. Deep understanding of Frappe Framework architecture.
2. Experience with DocType creation, customization, and management.
3. Knowledge of Frappe's ORM, REST API capabilities, and hooks system.
4. Understanding of ERPNext modules and business workflows

Database & Infrastructure:  

1. Proficient in MariaDB/MySQL database management.
2. Experience with Linux operating systems.
3. Knowledge of Git version control.
4. Understanding of web server configurations and deployment.

Professional Skills

1. Strong analytical and problem-solving abilities
2. Excellent communication and collaboration skills
3. Ability to work effectively in team environments
4. Self-starter with ability to take ownership of projects
5. Attention to detail and commitment to quality code

This is a work-from-office role in Gurgaon, Haryana

Job Location: New Delhi

What you’ll do:

• Contribute to all phases of the Software development lifecycle

• Write well-designed testable, efficient code and complex code with Data Structure & Algorithms.

• Ensure designs are in compliance with specifications on Java and RestAPI.

• Prepare and produce releases of software component

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• A Developer whose job includes writing complex code, testing, and fixing bugs.

• Maintain, design the database and organize collected information.

• A specialized programmer who focuses on multiple types of development.

What you’ll bring:

• 2 year to 5 years of proven hands-on Software Development experience.

• Strong experience in Java programming

• Expertise Knowledge of Data structures and Algorithms

• Proven working experience in a product-based organization (preferred)

• Understanding with Java frameworks Spring boot, Microservices and ORM frameworks.

• Must have the experience to design and build scalable REST APIs.

• Object-oriented analysis and design using common design patterns.

Desired Candidate Profile

• At least 4+ years of experience in HR and recruiting
• Prior experience of working with modern software product or services companies
• Experience working and collaborating with team globally