Service Engineer

Key Responsibilities

Core Engineering & Testing

• Design and implement scalable, maintainable automation frameworks for API and backend systems.
• Own end-to-end test strategy across functional, system, and integration layers.
• Build robust API automation suites using Java (Rest Assured/Karate) and modern tooling.
• Collaborate closely with developers, product managers, and DevOps teams in an agile environment to ensure high-quality releases.
• Design and validate AI-generated test cases for APIs, including authentication flows, request chaining, and error handling.
• Build and maintain QA agentic systems capable of:
• Auto-generating test cases from requirements
• Detecting coverage gaps across services
• Suggesting missing edge cases and negative scenarios
• Test AI-based applications (LLMs, copilots, intelligent services) for correctness, hallucination risks, and robustness across edge cases.
• Define testing strategies for non-deterministic systems, including:
• Prompt evaluation frameworks
• Response validation heuristics
• Dataset-driven testing

Quality Intelligence & Platform Thinking

• Build tools that provide real-time visibility into test coverage, risk areas, and defect patterns.
• Leverage AI/ML techniques for:
• Defect clustering and root cause analysis
• Test optimization and prioritization
• Contribute to internal QA platforms such as API coverage mapping and intelligent test generation systems.

Mandatory Skills & Requirements

• 5–8 years of experience in API testing and automation.
• Strong programming skills in Java (preferred) or Python/Golang.
• Hands-on experience with API automation frameworks such as Rest Assured, Karate, or similar tools.
• Strong understanding of REST APIs, microservices architecture, request/response validation, and authentication flows.
• Experience in test planning, strategy, and execution across multiple system layers.
• Ability to analyze logs, debug failures, and collaborate with stakeholders for issue resolution.
• Practical exposure to AI tools for test generation, with the ability to refine and productionize outputs.
• Minimum 1 year of hands-on experience in AI projects involving RAG Models, Multi-Agent Systems, or Generative AI is mandatory.
• Candidates should currently be working with Product-based companies only.

Junior PHP Developer (Full-Time)

Malad, Mumbai (Mindspace) | Work from Office

We’re hiring a Junior PHP Developer at Websites.co.in, a platform where small businesses create their website in 2 minutes.

Your role

• Develop and maintain backend logic using PHP (Laravel or Core PHP)
• Write clean, reusable, and efficient code
• Work with MySQL databases (queries, joins, optimization)
• Integrate REST APIs and troubleshoot backend issues
• Collaborate with frontend, QA, and product teams for feature implementation
• Participate in code reviews, testing, and deployment activities
• Debug production issues and provide quick fixes

What we expect

• Hands-on development experience with PHP (mandatory)
• Strong knowledge of MySQL, queries, and database structures
• Understanding of MVC architecture (Laravel preferred)
• Basic knowledge of HTML, CSS, JavaScript
• Familiarity with Git version control
• Problem-solving mindset and willingness to take ownership
• 0–3.5 years of experience (freshers with strong projects are welcome)

Good to have

• Experience working with APIs, JSON, cURL
• Understanding of server basics (Linux, Apache, hosting environments)

What you get

• Real product ownership, not agency project hopping
• Direct collaboration with CTO and senior devs
• Steep learning curve in a fast-moving SaaS environment

Job Title:Sales Engineers

Location:Pune, Maharashtra

Job Type: Full-Time

Job Summary:We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.

Key Responsibilities:• Develop a deep understanding of the company’s products and services.

• Identify customer requirements and recommend appropriate technical solutions.

• Prepare and deliver technical presentations, proposals, and product demonstrations.

• Collaborate with the sales team to develop strategies for business development.

• Work closely with the engineering and product teams to provide customer feedback for product improvement.

• Assist customers with product selection, integration, and troubleshooting.

• Negotiate contracts, pricing, and terms to close deals successfully.

• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.

• Stay updated on industry trends, market developments, and competitors' products.

• Represent the company at trade shows, conferences, and networking events.

Qualifications & Skills:• Bachelor's degree in engineering is preferred.

• Proven experience in technical sales, sales engineering, or a similar role.

• Strong understanding of technical concepts related to manufacturing products

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain customer relationships.

• Self-motivated, goal-oriented, and able to work independently.

• Willingness to travel to meet clients and attend industry events.

Preferred Qualifications:• Experience in the Manufacturing industry

• Previous experience working with B2B sales

• Experience with Sheetmetal & Fabrication is a plus.

Industry: EdTech / Professional Certification

Working Days: 6 Days a Week

Target Market: UAE / Gulf Working Professionals

Work Location: Bengaluru ( Silk Board )

Job Overview

We are looking for a result-driven Certification Sales Counsellor with proven experience in counselling and selling professional certification programs to working professionals. The ideal candidate must have strong objection-handling skills, consultative selling ability, and experience dealing with career-oriented learners.

Key Responsibilities

• Counsel working professionals on career advancement and certification programs.
• Handle inbound leads and re-activate existing enrolled customers.
• Understand the candidate's background, career goals, and suggest suitable certifications.
• Explain program value, ROI, career impact, and industry relevance.
• Handle objections related to fees, time management, employer support, and certification value.
• Close sales and achieve monthly revenue targets.
• Maintain follow-ups and nurture prospects until conversion.
• Maintain CRM updates and track sales pipeline.
• Coordinate with operations & academic teams for seamless onboarding

🔹 Ideal Candidate Profile

• 2+ years experience in Certification Sales / Career Counselling (EdTech preferred).
• Experience handling working professionals (UAE / Gulf market exposure preferred).
• Strong consultative selling & objection handling skills.
• Target-oriented and revenue-driven mindset.
• Excellent communication & negotiation skills.
• Ability to explain career pr clearly.

Fixed Salary:

Competitive as per industry standards.

Performance-Based Incentives:

• Monthly Revenue Incentives (Slab Based)
• High Conversion Bonus
• Re-activation Bonus for dormant customers
• Quarterly Performance Bonus
• Annual Top Performer Award

🎓 Career Advancement & Growth Path

We believe in internal growth and leadership development.

Growth Path:

Certification Sales Counsellor

⬇

Senior Career Consultant

⬇

Team Lead – Sales

⬇

Assistant Sales Manager

⬇

Sales Manager – UAE Market

⬇

Business Head / Vertical Head

Additional Benefits

• Career Growth in International Market (UAE Focus)
• Sales Training & Certification Sponsorship (based on performance)
• Fast-track promotion for consistent performers
• Leadership Development Program
• Performance Recognition Programs

If interested in Excellent communication with relevant experience

Job Title: Coordinator, Customer Care Center – Service

Location: Malad,Mumbai

Status: Active

Salary Range: INR 4,80,000 – 7,50,000 per annum

Experience Required: 1 – 12 years

Job Functions and Responsibilities

• Handle loan-related customer inquiries over the loan servicing toll-free number for pre-foreclosure to delinquent accounts.
• Follow up with customers when payment commitments are not met.
• Log all borrower contacts into the loan servicing system.
• Offer long-term resolutions to customers to resolve delinquency issues.
• Efficiently use an autodialing system to maximize productivity and increase contact ratios.
• Achieve the prescribed number of customer contacts during each workday.
• Understand customer relations functions and available services.
• Perform other duties as assigned by the department manager.

Education / Experience

• Strong customer service skills are essential.
• Fluency in English is required.
• Knowledge or experience in mortgage loan servicing is desirable but not mandatory.
• Graduate degree preferred; undergraduates must have at least 6 months of call center (voice support) experience.

Work Schedule / Requirements

• Must be willing to work in US shifts.
• Shift timings: 5:30 PM / 6:30 PM / 7:30 PM / 8:30 PM IST (may change twice a month).
• Call center hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 8:00 AM – 5:00 PM EST.
• Must have a stable internet connection (minimum 50 Mbps) for remote work.
• Candidates must reside in Mumbai (base location) while working from home.
• Currently following a hybrid model — employees will be scheduled to work both from office and home.
• Mandatory work from office during training and initial production phase (minimum 6 months) until performance standards are consistently met.
• Flexibility required for potential role transitions between Customer Service and Customer Resolutions as per business needs.
• Transportation provided for late shifts.

Must-Haves

• Excellent communication skills.
• Minimum 1 year of call center experience (voice support).
• Willingness to work in rotational shifts.
• Flexibility to adapt to business and schedule changes.

Interview Process

1. Screening Call
2. Two Virtual Rounds (Technical / Process-related)

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

Platform for creators to build communities and monetise them Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand! Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience. Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid. As a result creators are flocking to platforms like Slack, Discord, Whatsapp & Telegram - none of which were built either for community engagement or creator monetisation. Community creators have to go through the pain of managing multiple third party tools to engage and monetise their community. LikeMinds helps creators to convert their audience into a branded private community. They can monetise it by selling digital products like memberships, group chats, events, consultations and courses. As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetisation, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards. These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more. Custom integrations are also available for creators with existing assets. In the last few months, we have helped 100+ creators monetise their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches. We are a team of entrepreneurs, techies and community builders with credible backgrounds supported by 2 large VCs. 

Responsibilities: 
• Designing and building Likeminds iOS application.
• Collaborating with the design team to define app features and building a high quality application
• Ensuring quality and performance of application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before final release
• Publishing application on App Store
• Maintaining the code and atomization of the application
• Designing and implementing application updates

Skills Required 
• Proven experience as an app developer.
• Proficient in Objective-C, Swift, Xcode and Cocoa Touch
• Extensive experience with iOS Frameworks and strong understand of development lifecycle
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Familiarity with push notifications, APIs and cloud messaging.
• Experience with continuous integration