- Installation of New PC, Laptops, Mobile Devices. Apple Mac will be an added advantage
- Manual and Automated methods of Installing and Troubleshooting of Windows 7, 8, 10,
- Installation of Android latest versions, Windows mobile Operating system. Mac will be an added advantage
- Installation/Updating drivers, windows software, License activation
- Hardware Troubleshooting and spare replacement on Desktops, Laptops mandatory ( Lenovo, HP, Dell )
- Installation and Troubleshooting of Wifi routers and Basic LAN Network.
- Installation and Troubleshooting of Printers, Scanners and All in one printers (USB/LAN)
- Fair knowledge on using remote support tools.
- Good communication skills written and verbal English.
- Understanding the service flow and process oriented.
Requirement
- Min. 1yr to 3yr experience. (Must have L1 technical knowledge of Desktop, Laptop, Network LAN, Wifi and printers)
- Ability to install, configure and troubleshoot Windows 7/8/10.
- Ability to install, configure and troubleshoot Android, Windows Mobile and Apple devices.
- Applications installation, troubleshoot software/LAN/WIFI issues.
- HW troubleshooting skills on desktops and laptops by using relevant diagnosis tools. (Lenovo, Dell and HP mandatory).
- Replacing spares for Desktop and Laptops. (Lenovo, Dell and HP mandatory mandatory).
- Candidate should be ready for end to end field support.
- Possess 2 wheeler with driving license is must.
- Flexible for travel out of the city if required.
- Knowledge on Windows Server, Active Directory, and O365 will be an added advantage.
- Education: Diploma/Graduation/Undergraduate.
- Should adhere and follow the process and flow laid down by the organisation.
- Good communication skills both written and verbal in English.
- Immediate joining preferred.
- Should have taken at least Covid Vaccination 1st dose.
Benefits
- 3 lakh rupees medical insurance
- 5 lakh rupees term insurance
- Opportunity to learn new skills and certifications
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What is the role?
Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product.
As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.
To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
Key Responsibilities
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market.
- Solve customer problems and build functional, technical, and design specifications for the solution.
- Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions.
- Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
- Holistic approach covering all aspects including edge cases and future possibilities.
- Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role.
- Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.
What are we looking for?
- An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
- Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
- Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
- We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
- Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement.
- Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
- Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
- Experience in managing onboarding, customer success, and support functions preferred.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.
About Xoxoday
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.
Way forward
We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH).
Our client is among the rare success stories of Indian tech companies that are publicly listed. They are a pioneer in the adtech space and have built up market leadership at the global level serving fast growing digital native companies with the ability to do better audience targeting and get more ROI on their ad spends.
As a Sales Development Representative, You will be highly motivated, detail-oriented, sales professional who will be central to expanding Company’s presence in new as well as least penetrated markets. You will be supporting the Inside Sales Head by building a sales pipeline that translates into viable opportunities and supporting the newly formed Inside Sales group.
What you will do:
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What you need to have:
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- Outstanding interpersonal as well as Written & Verbal communication skills alongside research capabilities
- Appetite to learn new skills and tools required for the job
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Roles & Responsibilities :
- Participate in ideation of marketing strategy for various products across different geographies
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Mandatory Requirements :
- Excellent written and verbal communication (must)
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- Explore different facets of marketing in a fast-paced B2B environment
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- Closely work with Top management to craft compelling brand messaging
- Immense opportunity to join a team that is growing fast at an early stage
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
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