Academic counselor,Telesales

Job Description

MangoApps is looking for a Senior QA - Mobile for our Enterprise SaaS platform/product. Working as part of the Engineering team, and with a goal to provide a world-class customer experience consistently, you will take up the complete end-to-end ownership of the native mobile apps (both iOS and Android). You will collaborate with Product Managers, Engineering Managers, and other stakeholders to achieve the release objectives. You will drive all stages of the test management - the development and execution of test plans, test strategy, estimation, test execution, defect management and test report.

You will bring a customer centric mindset to be able to look at the product from different angles, with different perspectives and test it with different expectations. Your ultimate aim is not to find bugs but to make the product qualitative. You will build a great understanding of the product and test it while considering different factors like functionality, performance, security and be the detective who owns the big responsibility of signing the product as “TESTED”.

Responsibilities:

• You bring a strong understanding of Android and iOS app development, as well as experience with both manual and automated testing with different mobile devices - OS combinations with different configurations.
• Develop and execute comprehensive test plans and test cases for mobile applications on iOS and Android platforms, ensuring thorough coverage of all features and functionalities to ensure optimal performance and user experience.
• Design and implement complex test scenarios to validate application behaviour under various conditions, including edge cases and boundary conditions.
• Lead the creation of large testing data sets to simulate real-world scenarios and ensure robust testing coverage.
• You will collaborate closely with cross-functional teams to identify, document, and resolve issues, as well as implement robust testing strategies to meet our high standards of quality.
• Conduct regular regression testing to identify and address potential issues introduced by new developments or changes.
• Document and prioritize defects using bug tracking systems and work closely with development teams to ensure timely resolution.
• Experience with testing specialties such as compatibility, performance, security to ensure the quality of mobile applications across different dimensions, ultimately delivering a superior user experience.
• Generate detailed test reports summarizing test results, defect metrics, and overall product quality, and share findings with stakeholders to provide visibility into project status and quality assurance efforts.
• Knowledge of automation and developing automated test scripts and frameworks for improved mobile app performance would be a bonus.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• 8+ years of experience in mobile QA testing, preferably in an enterprise environment.
• Strong understanding of mobile testing methodologies, tools, and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Test case management tools and with CI/CD tools like Gitlab.
• Proficiency in writing clear, concise, and comprehensive test cases and test scripts.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.
• Sponsored Trainings, Courses and Nano Degrees.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a “whatever it takes” attitude.

Job Description:

As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales. 

You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.

Key Responsibilities:

- Prospect and qualify new sales leads.

- Contact potential customers through phone calls, emails, and meetings.

- Present and promote products/services to prospective customers.

- Understand customer needs and recommend suitable solutions.

- Close sales and achieve quarterly and annual sales targets.

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with the marketing team to develop sales strategies.

- Keep abreast of industry trends, competition, and market conditions.

Requirements:

- Proven experience as a Sales Executive 

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail.

- Fluency in English and proficiency in regional languages as applicable.

Benefits:

- Competitive salary and performance-based incentives.

The HR Manager is responsible for overseeing all aspects of the human resources function within the organization, including recruitment and selection, employee relations, performance management, compensation and benefits, training and development, and compliance with labor laws and regulations. The HR Manager will serve as a strategic partner to senior leadership, providing guidance and recommendations to support the achievement of the organization's goals and objectives.

Key Responsibilities:

Recruitment and Selection

Develop and implement recruitment strategies to attract and retain top talent

Manage the full recruitment cycle, including job postings, resume screening, interviewing, and selection

Ensure compliance with all equal employment opportunity laws and regulations

Maintain up-to-date knowledge of labor market trends and best practices in recruitment and selection

Employee Relations

Provide guidance and support to managers and employees on employee relations matters

Conduct investigations into complaints and grievances and make recommendations for resolution

Develop and implement policies and procedures related to employee relations

Ensure compliance with all employment laws and regulations

Performance Management

Develop and implement performance management systems and processes

Provide guidance and support to managers and employees on performance management matters

Monitor and evaluate the effectiveness of the performance management system

Ensure compliance with all employment laws and regulations

Compensation and Benefits

Develop and implement compensation and benefits programs

Conduct market research to ensure competitive compensation and benefits

Provide guidance and support to managers and employees on compensation and benefits matters

Ensure compliance with all employment laws and regulations

Training and Development

Develop and implement training and development programs to support employee growth and development

Conduct training needs assessments and identify areas for improvement

Provide guidance and support to managers and employees on training and development matters

Ensure compliance with all employment laws and regulations

Compliance

Ensure compliance with all labor laws and regulations

Develop and implement policies and procedures to ensure compliance

Monitor and evaluate compliance with policies and procedures

Conduct regular audits to ensure compliance with all employment laws and regulations

Qualifications:

Bachelor's degree in Human Resources or related field

Minimum of 5 years of experience in human resources management

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Knowledge of labor laws and regulations

Proficiency in Microsoft Office Suite

Working Conditions:

The HR Manager will work in an office environment and may be required to work occasional evenings or weekends. Travel may be required to attend training seminars or to visit other company locations.

Your responsibilities will include:

• Developing and executing a results-driven, multi-platform communications strategy and plan in line with brand vision.
• Creating and managing all marketing materials and collateral in line with brand direction
• Implementing online marketing activities including Social Media.
• Tracking effectiveness of various campaigns and course correcting as required
• Managing communications spend and working with vendors and agencies, to develop supporting assets
• Leading the planning and implementation of PR and initiatives related to the brand
• Key Requirements
• You have a degree in Marketing, Business Administration or related field.
• You have prior experience in a similar role.
• Strong knowledge of content development and SEM.
• A strong network of PR and media contacts would be highly advantageous.
• You have exceptional verbal & written communication skills.
• You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• You have excellent interpersonal skills and are adept at building relationships with different stakeholders.

Responsibilities :

• Work with development teams and product managers to ideate software solutions

• Maintenance of Node.js Backend

• Working with MongoDB to create various features

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

Requirements :

• Proven experience as a backend developer in Node.js or similar role

• Experience developing desktop and mobile applications

• Familiarity with common stacks

Requirements :

• Hands on experience building end to end systems

• Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB

• Good architectural & design skills

• Strong coding, data structures and algorithms

• The ability to own end to end responsibility - right from requirement to release

• The ability to produce bug-free and production grade code

• Experience and fine understanding of cross browser front end development issues

• Exhibit a deep understanding of server virtualization, networking and storage ensuring that

• The solution scales and performs with high availability and uptime

Key Responsibilities : ( Data Developer Python, Spark)

Exp : 2 to 9 Yrs 

Development of data platforms, integration frameworks, processes, and code.

Develop and deliver APIs in Python or Scala for Business Intelligence applications build using a range of web languages

Develop comprehensive automated tests for features via end-to-end integration tests, performance tests, acceptance tests and unit tests.

Elaborate stories in a collaborative agile environment (SCRUM or Kanban)

Familiarity with cloud platforms like GCP, AWS or Azure.

Experience with large data volumes.

Familiarity with writing rest-based services.

Experience with distributed processing and systems

Experience with Hadoop / Spark toolsets

Experience with relational database management systems (RDBMS)

Experience with Data Flow development

Knowledge of Agile and associated development techniques including:

n 

• Strong proficiency with JavaScript 
• Knowledge of Node.js and frameworks available for it 
• A good understanding of the nature of asynchronous programming, its challenges, and workarounds
• Good understanding of server-side templating languages 
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding of accessibility and security compliance 
• Experience in user authentication and authorization between multiple systems, servers, and environments
• Proficiency in API integrations
• Understanding of fundamental design and architecture principles to scale an application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• A degree in any discipline
• Good communication and team skills
• Ability to listen to the requirements of team members and clients and translate them into great solutions