Software Developer (Chatbot)

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.

ROLES AND RESPONSIBILITIES:

We seek an experienced, highly technical, and exceptionally driven Lead Software Engineer to develop a world-class mobile games engineering team in India. You should be comfortable driving change, leading and motivating teams, providing direct feedback, solving complex problems, and, most importantly, establishing a high standard of performance.

Your team will be responsible for implementing highly performant, optimized, scalable, and easily maintainable code for an ambitious FPS shooter game.

RESPONSIBILITIES:

• Establish and maintain a world-class engineering culture appropriate for our mobile games team.
• Set performance standards for engineering excellence and guide junior engineers to help them learn and improve.
• Address the most significant challenges of a shooter game, such as hit accuracy, server-authoritative gameplay, animations, memory utilization, and performance optimizations.
• Collaborate with product managers/producers, designers, and others to understand game features and break down engineering tasks for the team.
• Regularly run profilers to ensure code performance and quality.
• Lead code review sessions.
• Guarantee optimal performance, quality, and stability of the game.
• Develop live operations tools, editor tools, and automation.

IDEAL CANDIDATE:

• Minimum Experience: 5-8 years.
• Extreme technical depth and willingness to spend at least 30% of time doing hands-on coding.
• Ability to reasonably estimate and plan tasks and features.
• Expert understanding of multithreading, asynchronous operations, and thread-safe code.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Maniacal adherence to technical best practices and guidelines with a creative problem-solving approach.
• Deep understanding of data-oriented programming and the Unity DOTS framework.
• Familiarity with backend/networking is a plus.

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

About the Role

We are looking for a strong software engineer who actively uses AI to build better software faster. This is a backend-heavy engineering role where LLMs and AI systems are integrated into real production applications.

You will design, build, deploy, and maintain AI-enabled systems, while maintaining strong engineering discipline and code quality.

Key Responsibilities

• Architect and build scalable backend systems (Python / FastAPI preferred)
• Integrate LLM APIs, RAG pipelines, and AI workflows into production applications
• Deploy and maintain containerized applications on AWS/Azure
• Use AI coding assistants and agents to accelerate development, without compromising code quality
• Convert ambiguous requirements into production-ready systems

Must-Have Skills

• 7+ years of professional software engineering experience
• Strong Python backend experience
• Experience building REST APIs and production systems
• Solid understanding of system design and clean architecture
• Hands-on experience with Docker and Linux
• Experience deploying to AWS or Azure
• Experience integrating LLM APIs into applications
• Experience with embeddings / vector databases / RAG pipelines
• Strong Git and collaborative development workflows
• Ability to operate independently in ambiguous environments

Most importantly:

• Strong engineering fundamentals
• High ownership mindset
• Comfort using AI tools to move fast
• Discipline to maintain structure and quality

Good-to-Have

• Experience with real-time streaming or WebSockets
• Kubernetes deployment experience
• Experience in a fast-paced startup or consulting environment
• Familiarity with agent frameworks or voice/multimodal systems

Screening Requirement

Please include:

• A portfolio of systems you’ve built (especially AI-enabled systems), and
• A short note explaining how you use AI tools in your development workflow.

We are specifically looking for engineers who lean into AI agents and coding assistants, but still understand architecture, performance, and clean code.

Make outbound sales calls to prospective customers from provided leads and databases.

Promote financial products such as personal loans, business loans, insurance and investment solutions.

Explain product details, benefits, interests rates, and eligibility criteria  Identify customer requirements and suggest appropriate financial solutions.

 Follow up with the leads and maintain a strong conversion pipeline.

 Achieve assigned sales targets and KPI’S on a daily and monthly basis.

We are seeking an experienced Senior Software Engineer to join our Vet Healthcare Technology team. In this role, you will design, develop, and maintain cloud-native applications on Azure that power our Practice Management platform. You’ll collaborate closely with cross-functional teams—clinical SME’s, architects, QA, and DevOps—to deliver robust, scalable, and secure solutions utilizing .NET 8, React, and modern Azure services.

Key Responsibilities

• Architecture & Design
• Lead design discussions and apply proven design patterns (e.g., CQRS, Repository, Factory) to ensure clean, maintainable code.
• Define microservices boundaries and integration strategies (APIs, messaging) for HL7 and FHIR data flows.
• Development & Integration
• Build backend services in .NET 8, leveraging Azure Functions, Logic Apps, Service Bus, API Gateway, and Storage Services.
• Develop responsive front-end interfaces using React, TypeScript, and state-management libraries (e.g., Redux or Context API).
• Implement data persistence layers for SQL Server and PostgreSQL, including schema design, stored procedures, and performance tuning.
• Integrate with healthcare standards (HL7 v2/v3, FHIR R4) and third-party systems via secure, high-throughput interfaces.
• Quality & Compliance
• Write unit and integration tests to ensure code quality; participate in code reviews and pair-programming sessions.
• Follow best practices for security, privacy, and compliance in healthcare (HIPAA, GDPR, etc.).
• Mentorship & Collaboration
• Mentor mid-level engineers, drive knowledge-sharing sessions, and contribute to technical roadmaps.
• Work in an Agile/Scrum environment: estimate user stories, attend sprint ceremonies, and deliver incremental value.

Key Responsibilities

1. Advance Licence & DGFT Compliance

 Apply, monitor, and close Advance Authorisations, EPCG, and LUT

Bonds.

 Maintain up-to-date records for Customs, DGFT, and Bank obligations.

 Ensure timely submission of documents for licence redemption and

audits.

2. Purchase & Imports

 Handle procurement of APIs, intermediates, chemicals, solvents, and lab

materials (domestic & international).

 Evaluate vendors, negotiate contracts, and ensure cost-effective

sourcing.

 Prepare import documentation (Bill of Entry, CHA coordination, landing

cost analysis).

 Maintain vendor database and track supplier performance.

3. Export Documentation & Coordination

 Prepare and verify export documents: Invoices, Packing Lists, Shipping

Bills, RODTEP, Drawback claims, BRCs, and COO.

 Coordinate with CHA, freight forwarders, banks, and customers to ensure

smooth export operations.

 Follow up with customers for documents, payments, and compliance

requirements.

 Maintain statutory export records for audits and government

submissions.

Qualifications & Experience

 Graduate / Postgraduate in Commerce / Science / Management.

 Diploma / Certification in Export-Import Management or International

Tradepreferred.

 8–10 years of experience in API / Chemical / Pharma industry with hands-

on exposure to DGFT, Customs, Purchase, and Export Documentation.

 Strong working knowledge of ERP/SAP, MS Office, DGFT/ICEGATE, and

banking documentation portals.

Skills & Competencies

 In-depth understanding of export-import regulations, pharma compliance,

and customs laws.

 Excellent negotiation and supplier management skills.

 Strong attention to detail in documentation and reporting.

 Good interpersonal skills for cross-department coordination.

 Ability to work independently and manage multiple responsibilities.

Why Join Us

 Opportunity to work in a globally recognized pharma company with 45+

years of excellence.

 Exposure to international markets, licensing, and regulatory compliance.

 Role with high responsibility and independence.