Why you should join us
- You will join the mission to create positive impact on millions of peoples lives
- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)
- You get to work in an accelerated learning environment
What you will do
- You will provide deep technical expertise to your team in building future ready systems.
- You will help develop a robust roadmap for ensuring operational excellence
- You will setup infrastructure on AWS that will be represented as code
- You will work on several automation projects that provide great developer experience
- You will setup secure, fault tolerant, reliable and performant systems
- You will establish clean and optimised coding standards for your team that are well documented
- You will set up systems in a way that are easy to maintain and provide a great developer experience
- You will actively mentor and participate in knowledge sharing forums
- You will work in an exciting startup environment where you can be ambitious and try new things :)
You should apply if
- You have a strong foundation in Computer Science concepts and programming fundamentals
- You have been working on cloud infrastructure setup, especially on AWS since 8+ years
- You have set up and maintained reliable systems that operate at high scale
- You have experience in hardening and securing cloud infrastructures
- You have a solid understanding of computer networking, network security and CDNs
- Extensive experience in AWS, Kubernetes and optionally Terraform
- Experience in building automation tools for code build and deployment (preferably in JS)
- You understand the hustle of a startup and are good with handling ambiguity
- You are curious, a quick learner and someone who loves to experiment
- You insist on highest standards of quality, maintainability and performance
- You work well in a team to enhance your impact

About GoodWorker
About
GoodWorker, is an exciting new technology start-up, with a social agenda, set up with one dream in mind; help transform the lives of blue-collar workers the world over, by leveraging data decentralized technologies; our focus is to start with helping them advance their careers and ultimately to enable them to improve the quality of lives for themselves & their families.
GoodWorker is a joint venture between SchoolNet & LemmaTree (a 100% subsidiary of Temasek): we will talk about this in a bit, about how each of these names add to our story. We raised 35 Mn USD in late 2020. We then used 2021 to build our founding team (headquartered in Bangalore), invested in deep consumer & market research to understand the lives of blue-collar workers and identified opportunities to do better by them. We also launched & scaled a biz model that today, leverages a marketplace of hiring partners across India, to help workers not only discover jobs across sectors but also handhold them till they finally join employers of their choice.
Building on the insights and expertise developed during this period, we have launched our ‘career builder marketplace’ comprising of multiple technology platforms.
Jobs classified; our marketplace that help our workers discover jobs & trusted employers while our
L.earn a creator- led learning community platform will engage with workers to build & upgrade their job & life skills. Together these platforms will engage with the millions of blue-collar workers that is one step in the right direction towards realizing our vision. And to achieve this, we are rapidly looking to hire passionate & top-quality professionals (we are already a 140+ strong team and counting)
Check out our app here: https://play.google.com/store/apps/details?id=in.goodworker.jobsearch.app
Why should you join us?
Don’t join us because you are looking for another great opportunity, we are a tribe that takes pride & passion very seriously in solving the most challenging & complex problem not only for India but for the world which is to Transform billion lives globally. If this sounds interesting read on…
We are a company that wants to do our bit to “Uplift & Elevate” lives of a billion worker. Here is your opportunity to create an impact.
GoodWorker is on a mission to transforming lives of billions. This is made in India, for India and beyond
(World is our canvas to create an impact) and we shall not settle until we have reached our North star which is to “Democratize access to better lives by empowering a billion works globally”. Sounds very aspirational, isn’t it? Think big or go home is the motto, we are here to impact for long term and unless we bring 10x and growth mindset we shall not be able to solve tough problems. We believe “Tough people like to solve some of the toughest problems in the world”
- It needs resilience, grit, and passion to achieve such bold Are you game for it?
If you are, then we are too.
Our Promise to you
- You will not just be a part but will create legacy because we are building a futuristic company which is at a sweet intersection point of web 3 technologies.
- You will be part of something bigger as we believe in serving not just India but beyond so that we are impacting at scale.
- You will be part of a culture that thrives to deliver on outcomes for our most important customer “blue-collar workers”, believes in creativity, innovation, and long-term thinking. Growth Mindset is the way we think.
- It is our company, not only we do good, but we are focused on wealth creation for its stakeholders and employees as one of the most important stakeholders. Equity for everyone that’s our philosophy.
- You will work with the best - like minds! A tribe that is breaking boundaries
- We are here to succeed! Invested in it for long
Connect with the team
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Lightning Job By Cutshort ⚡
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Job Overview:
We are seeking an experienced DevOps Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure and software systems required to support our development and production environments. The ideal candidate should have a strong background in Linux, GitHub, Actions/Jenkins, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
Responsibilities:
• Design, implement and maintain CI/CD pipelines using GitHub, Actions/Jenkins, Kubernetes, Helm, and ArgoCD.
• Deploy and manage Kubernetes clusters using AWS.
• Configure and maintain Envoy Proxy and Cert-Manager to automate deployment and manage application environments.
• Monitor system performance using Datadog, ELK, and Cloudflare tools.
• Automate infrastructure management and maintenance tasks using Terraform, Ansible, or similar tools.
• Collaborate with development teams to design, implement and test infrastructure changes.
• Troubleshoot and resolve infrastructure issues as they arise.
• Participate in on-call rotation and provide support for production issues.
Qualifications:
• Bachelor's or Master's degree in Computer Science, Engineering or a related field.
• 4+ years of experience in DevOps engineering with a focus on Linux, GitHub, Actions/CodeFresh, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
• Strong understanding of Linux administration and shell scripting.
• Experience with automation tools such as Terraform, Ansible, or similar.
• Ability to write infrastructure as code using tools such as Terraform, Ansible, or similar.
• Experience with container orchestration platforms such as Kubernetes.
• Familiarity with container technologies such as Docker.
• Experience with cloud providers such as AWS.
• Experience with monitoring tools such as Datadog and ELK.
Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently or in a team environment.
• Strong attention to detail.
• Ability to learn and apply new technologies quickly.
• Ability to work in a fast-paced and dynamic environment.
• Strong understanding of DevOps principles and methodologies.
Kindly apply at https://www.wohlig.com/careers
- At least 5 year of experience in Cloud technologies-AWS and Azure and developing.
- Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
- Hands on experience in DevOps tools configuration in different environments.
- Strong knowledge of working with DevOps design patterns, processes and best practices
- Hand-on experience in Setting up Build pipelines.
- Prior working experience in system administration or architecture in Windows or Linux.
- Must have experience in GIT (BitBucket, GitHub, GitLab)
- Hands-on experience on Jenkins pipeline scripting.
- Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
- Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
- Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
- Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
- Good to have experience in migrating code repositories from one source control to another.
- Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
- Must have good communication skills and problem solving skills
LogiNext is looking for a technically savvy and passionate Senior DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 4 to 7 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
We are looking for an excellent experienced person in the Dev-Ops field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a DevOps Engineer, you will be responsible for managing and building upon the infrastructure that supports our data intelligence platform. You'll also be involved in building tools and establishing processes to empower developers to
deploy and release their code seamlessly.
Responsibilities
The ideal DevOps Engineers possess a solid understanding of system internals and distributed systems.
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems,
servers, and environments
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable
application
Configuration management tools (Ansible/Chef/Puppet), Cloud
Service Providers (AWS/DigitalOcean), Docker+Kubernetes ecosystem is a plus.
Should be able to make key decisions for our infrastructure,
networking and security.
Manipulation of shell scripts during migration and DB connection.
Monitor Production Server Health of different parameters (CPU Load, Physical Memory, Swap Memory and Setup Monitoring tool to
Monitor Production Servers Health, Nagios
Created Alerts and configured monitoring of specified metrics to
manage their cloud infrastructure efficiently.
Setup/Managing VPC, Subnets; make connection between different zones; blocking suspicious ip/subnet via ACL.
Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade
AWS resources (CPU, Memory, EBS)
The candidate would be Responsible for managing microservices at scale maintain the compute and storage infrastructure for various product teams.
Strong Knowledge about Configuration Management Tools like –
Ansible, Chef, Puppet
Extensively worked with Change tracking tools like JIRA and log
Analysis, Maintaining documents of production server error log's
reports.
Experienced in Troubleshooting, Backup, and Recovery
Excellent Knowledge of Cloud Service Providers like – AWS, Digital
Ocean
Good Knowledge about Docker, Kubernetes eco-system.
Proficient understanding of code versioning tools, such as Git
Must have experience working in an automated environment.
Good knowledge of Amazon Web Service Architects like – Amazon EC2, Amazon S3 (Amazon Glacier), Amazon VPC, Amazon Cloud Watch.
Scheduling jobs using crontab, Create SWAP Memory
Proficient Knowledge about Access Management (IAM)
Must have expertise in Maven, Jenkins, Chef, SVN, GitHub, Tomcat, Linux, etc.
Candidate Should have good knowledge about GCP.
EducationalQualifications
B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
EXPERIENCE: 2-6 yr

Bachelor's degree in information security, computer science, or related.
A Strong Devops experience of at least 4+ years
Strong Experience in Unix/Linux/Python scripting
Strong networking knowledge,vSphere networking stack knowledge desired.
Experience on Docker and Kubernetes
Experience with cloud technologies (AWS/Azure)
Exposure to Continuous Development Tools such as Jenkins or Spinnaker
Exposure to configuration management systems such as Ansible
Knowledge of resource monitoring systems
Ability to scope and estimate
Strong verbal and communication skills
Advanced knowledge of Docker and Kubernetes.
Exposure to Blockchain as a Service (BaaS) like - Chainstack/IBM blockchain platform/Oracle Blockchain Cloud/Rubix/VMWare etc.
Capable of provisioning and maintaining local enterprise blockchain platforms for Development and QA (Hyperledger fabric/Baas/Corda/ETH).
About Navis
About the job
Our goal
We are reinventing the future of MLOps. Censius Observability platform enables businesses to gain greater visibility into how their AI makes decisions to understand it better. We enable explanations of predictions, continuous monitoring of drifts, and assessing fairness in the real world. (TLDR build the best ML monitoring tool)
The culture
We believe in constantly iterating and improving our team culture, just like our product. We have found a good balance between async and sync work default is still Notion docs over meetings, but at the same time, we recognize that as an early-stage startup brainstorming together over calls leads to results faster. If you enjoy taking ownership, moving quickly, and writing docs, you will fit right in.
The role:
Our engineering team is growing and we are looking to bring on board a senior software engineer who can help us transition to the next phase of the company. As we roll out our platform to customers, you will be pivotal in refining our system architecture, ensuring the various tech stacks play well with each other, and smoothening the DevOps process.
On the platform, we use Python (ML-related jobs), Golang (core infrastructure), and NodeJS (user-facing). The platform is 100% cloud-native and we use Envoy as a proxy (eventually will lead to service-mesh architecture).
By joining our team, you will get the exposure to working across a swath of modern technologies while building an enterprise-grade ML platform in the most promising area.
Responsibilities
- Be the bridge between engineering and product teams. Understand long-term product roadmap and architect a system design that will scale with our plans.
- Take ownership of converting product insights into detailed engineering requirements. Break these down into smaller tasks and work with the team to plan and execute sprints.
- Author high-quality, highly-performance, and unit-tested code running on a distributed environment using containers.
- Continually evaluate and improve DevOps processes for a cloud-native codebase.
- Review PRs, mentor others and proactively take initiatives to improve our team's shipping velocity.
- Leverage your industry experience to champion engineering best practices within the organization.
Qualifications
Work Experience
- 3+ years of industry experience (2+ years in a senior engineering role) preferably with some exposure in leading remote development teams in the past.
- Proven track record building large-scale, high-throughput, low-latency production systems with at least 3+ years working with customers, architecting solutions, and delivering end-to-end products.
- Fluency in writing production-grade Go or Python in a microservice architecture with containers/VMs for over 3+ years.
- 3+ years of DevOps experience (Kubernetes, Docker, Helm and public cloud APIs)
- Worked with relational (SQL) as well as non-relational databases (Mongo or Couch) in a production environment.
- (Bonus: worked with big data in data lakes/warehouses).
- (Bonus: built an end-to-end ML pipeline)
Skills
- Strong documentation skills. As a remote team, we heavily rely on elaborate documentation for everything we are working on.
- Ability to motivate, mentor, and lead others (we have a flat team structure, but the team would rely upon you to make important decisions)
- Strong independent contributor as well as a team player.
- Working knowledge of ML and familiarity with concepts of MLOps
Benefits
- Competitive Salary
- Work Remotely
- Health insurance
- Unlimited Time Off
- Support for continual learning (free books and online courses)
- Reimbursement for streaming services (think Netflix)
- Reimbursement for gym or physical activity of your choice
- Flex hours
- Leveling Up Opportunities
You will excel in this role if
- You have a product mindset. You understand, care about, and can relate to our customers.
- You take ownership, collaborate, and follow through to the very end.
- You love solving difficult problems, stand your ground, and get what you want from engineers.
- Resonate with our core values of innovation, curiosity, accountability, trust, fun, and social good.
Araali Networks is seeking a highly driven DevOps engineer to help streamline the release and deployment process, while assuring high quality.
Responsibilities:
Use best practices to streamline the release process
Use IaC methods to manage cloud infrastructure
Use test automation for release qualification
Skills and Qualifications:
Hands-on experience in managing release pipelines
Good understanding of public cloud infrastructure
Working knowledge of python test frameworks like pyunit, and automation tools like Selenium, Cucumber etc
Strong analytical and debugging skills
Bachelor’s degree in Computer Science
About Araali:
Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.
The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation.
The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech
to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering,
AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We
are one of the top & the fastest growing partners for Google Cloud and AWS globally with
over 2,500 clients successfully moved to cloud.
What we believe?
1. Best practices are overrated
○ Implementing best practices can only make one n ‘average’ .
2. Honesty and Transparency
○ We believe in naked truth. We do what we tell and tell what we do.
3. Client Partnership
○ Client - Vendor relationship: No. We partner with clients instead.
○ And our sales team comprises 100% of our clients.
How we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by
HAPPIER.
1. Humble: Happy people don’t carry ego around. We listen to understand; not to
respond.
2. Adaptable: We are comfortable with uncertainty. And we accept changes well. As
that’s what life's about.
3. Positive: We are super positive about work & life in general. We love to forget and
forgive. We don’t hold grudges. We don’t have time or adequate space for it.
4. Passionate: We are as passionate about the great street-food vendor across the
street as about Tesla’s new model and so on. Passion is what drives us to work and
makes us deliver the quality we deliver.
5. Innovative: Innovate or Die. We love to challenge the status quo.
6. Experimental: We encourage curiosity & making mistakes.
7. Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
1. Love for cloud: When was the last time your dinner entailed an act on “How would
‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did
the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on
vacation, and ended up helping the gas station owner saasify his 7 gas stations
across other geographies.
3. Compassion for customers: You listen more than you speak. When you do speak,
people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can
attempt to take humanity to Mars, why can’t we take your business to run on cloud ?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions
to help move & improve infra from on-premise to cloud or help optimize cloud spend from
one public cloud to the other.
1. Be the first one to experiment on new age cloud offerings, help define the best
practise as a thought leader for cloud, automation & Dev-Ops, be a solution
visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs
evolve
3. Use your experience in Google cloud platform, AWS or Microsoft Azure to build
hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project
deliverables around core Cloud based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met;
deliver quality results.
6. Participate in technical reviews of requirements, designs, code and other artifacts
7. Identify and keep abreast of new technical concepts in google cloud platform
8. Security, Risk and Compliance - Advise customers on best practices around access
management, network setup, regulatory compliance and related areas.
Accomplishment Set
● Passionate, persuasive, articulate Cloud professional capable of quickly establishing
interest and credibility
● Good business judgment, a comfortable, open communication style, and a
willingness and ability to work with customers and teams.
● Strong service attitude and a commitment to quality.
● Highly organised and efficient.
● Confident working with others to inspire a high-quality standard.
Education, Experience, etc.
1. Is Education overrated? Yes. We believe so. However there is no way to locate you
otherwise. So unfortunately we might have to look for a Bachelor's or Master's
degree in engineering from a reputed institute or you should be programming from
12. And the latter is better. We will find you faster if you specify the latter in some
manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the
new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives
those fancy degrees!
3. 1 - 5 years of experience with at least 2 - 3 years of hands-on experience in Cloud
Computing (AWS/GCP/Azure) and IT operational experience in a global enterprise
environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platf
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.








