sales executive

Quality Analyst

We are looking for a results-driven Software Tester to be responsible for designing and running tests on software usability and provide quality assurance from the stage of software development to deployment. You'll conduct manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users.

Position Overview:

We are on the hunt for a dedicated Manual Quality Analyst with specialized experience in mobile and web application testing. The successful candidate will have a rich background in manual testing methodologies, ensuring that our mobile and web applications function seamlessly.

Key Responsibilities:

1. Manual Testing & Validation: Lead manual testing efforts for both mobile (iOS, Android) and web applications.

2. Test Design: Design, document, and execute manual test cases and test scripts based on real-time requirements.

3. Cross-Platform Testing: Validate functionalities across various device types, operating systems, browsers, and screen sizes.

4. Defect Management: Identify, document, and manage defects, ensuring effective defect tracking and resolution.

5. Collaboration: Work closely with the development, product, and business teams to understand requirements, use-cases, and user journeys.

6. Performance & Load Testing: Manually simulate multiple users to test the application's performance and behavior under peak loads.

7. Usability Testing: Ensure that applications are intuitive and user-friendly.

8. Regression Testing: Manually verify that previously developed and tested software still functions after a change.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Years of hands-on experience in software quality assurance, predominantly in manual testing of mobile and web applications.
• Proficient understanding of software QA methodologies, tools, and manual testing best practices.
• Demonstrated ability to create comprehensive manual test plans and test cases.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Prior experience working in an Agile/Scrum development environment.
• Good to have prior experience using Test management tools like JIRA, Postman, Bugzilla etc
• Proficiency in automated testing tools like Selenium, Appium, or similar is added advantage

Note: Experience in Mobile Application Testing is must

We're Hiring! Join Our Team at Heer Global Collaborations 🚀

We're on the lookout for passionate and skilled individuals to fill the following positions:

Office Assistant

• Experience: 2-3 years

Job description

We are looking for enthusiastic candidates with a flair for English writing to join as Content writer for a search firm. You will be responsible to create insightful, engaging and credible content following the editorial guidelines.

Required Candidate profile

Knowledge of fundamental grammar

Excellent English writing skills

Be creative and innovative thinker

Enthusiastic about researching trending content

Role: Content Creation / Writer

Industry Type: HR

Department: Content, Editorial & Journalism

Employment Type: Full Time, Permanent

Role Category: Content Management (Print / Online / Electronic)

Education

UG: B.A in English, Journalism, Any Graduate

PG: M.A in English, Journalism, Integrated PG in Journalism / Mass Communication

Fideo is building a software orchestration layer to simplify financial operations and treasury management for cross-border B2B businesses. Our solutions will enable small and medium-sized exporters/ importers to manage and improve their global payment collection operations, simplify receivables/ net terms management, and access capital to unlock their full growth potential.

Responsibilities:

• Redesign the entire website.
• Collaborate with cross-functional teams to understand user requirements and design intuitive user interfaces for our digital payment platform.
• Create wireframes, prototypes, and user flows to visualize design concepts.
• Conduct user research and usability testing to gather valuable feedback and insights.
• Develop and maintain a consistent and user-friendly design system.
• Stay up-to-date with industry trends and best practices to enhance the user experience.

Requirements:

• Proven experience as a UI/UX Designer or similar role.
• Proficiency in design tools like Figma, Adobe XD, Sketch, or similar.
• Strong portfolio demonstrating user-centered design solutions.
• Excellent communication and collaboration skills.
• Bachelor's degree in Design or a related field is a plus.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Be part of Floatr's Founding Team Member. As a Tech Sr/Lead developer at this early stage you will get opportunity to work as well as shape up the product to a world class AI driven tech solution. Opportunity to learn, drive, mentor and be part of the success. An attractive stock options plan will ensure you are well rewarded for your contribution.

A strong candidate for this role will be responsible for all aspects of mobile and web development, and expected to work closely with the team to shape and evolve our core products. You will be encouraged to come up with innovative ideas to help build a robust solution.

Key Responsibilities

• Develop high-performance, scalable software for mobile and the server-side to deliver interfaces and APIs.
• Work with team to prioritise, scope, and deliver on key initiatives and features

Requirements

• 5+ years’ experience in Hybrid Mobile App development
• Expert in React Native & NodeJs development
• Web fundamentals like HTML, JavaScript, and CSS
• Skilled in Database technologies like MySQL, NoSQL and Postgres
• Excellent analytical and problem solving skills
• Willing to work from office in Bangalore (HSR Layout)

Skills:

• .NET framework, VB, C#
• HTML 5, Bootstrap, CSS, Less .
• Communication Protocols like HTTP, TCP, WCF, Web API, Modbus.
• Databases- MS SQL Server 2008 R2, MySQL. Knowledge on Redis, MongoDB.
• Scripting language -Java-Script, jQuery, AngularJS, SignalR, Ajax.
• AWS SDK preferred, Cloud Migration., IIS, Self-hosting, window server,
• Other tools -Postman & Fiddler, Tortoise SVN, Mantis bug tracking, Redmine.

Key Strengths :

• Good debugging skills.
• A major responsibility includes planning development cycle, designing, module development, code merge, Unit / Integration testing etc.
• Highly motivated team player.
• Experience in working on multiple projects simultaneously.
• Quick learning of any new technologies.
• Capable to take independent responsibility as well as ability to contribute and be a productive team member.

Key responsibilities:

• Involved into discussion of design and development of new feature enhancement.
• Involved in integration with the IoT devices over the TCP binary protocol.
• Involved in design and development of Web API to expose the data uploaded by devices to third party applications.
• Coordinating with the testing team for fixing bugs.
• Coordinating with firmware (Embedded) team for device integration.
• End to end design and development of modules.

Experience: 2 - 5 years

Talents from Product/eComm/Internet firms Only

Key Skills: Spring boot, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr, Design Patterns, Java, Distributed systems, AWS

Looking for team members passionate about building platforms for next billion users and re-imagine the e-commerce for mobile-first users. You will be building solutions for personalization, logistics, search & discovery, payments, fraud prevention, and scalability that works and solve problems elegantly

Responsibilities:

• Develop server-side components, REST APIs

• Assume ownership for existing and new modules including design, development, and unit testing for enhancements of existing modules and development of new modules.

• Analyse problems logically and exercise sound judgment in defining, evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature.

• Lead the design and architectural improvements

• Participate and collaborate with team members in design discussions, determines areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs, and enhance application.

• Reduce technical debt with quality coding

 
Requirements:

• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.

• Excellent Object Orientation, coupled with excellent problem solving and debugging skills.

• Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr.

• Must have hands-on experience in building scalable and secure back end systems.

• Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency

• Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.

• Experience level: 2-5 years of software development experience in Java with web architecture and scalable design