Social Media Marketing Intern

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

IT Recruiter

Qualification - Graduate

Experience - At least 2+ years of work experience as a Recruiter

Resourcing Next is an international Recruitment Firm providing specialist solutions to talent acquisition teams, helping them better understand their talent landscape and deliver more direct hires domestic as well as international.

Owing to our significant growth plans we are desirous of recruiting Technical Recruiters for our team who will be responsible for end to end talent acquisition activities, involving senior management search mandates, for our top ranking Indian and Global clients.

Job Description –

IT Recruiter • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)

• Source potential candidates on LinkedIn/Naukri/Monster/CV Library & other platforms.

• Writing job descriptions and posting to relevant media platforms. Excellent understanding of ATS.

• Screening applicants for competency with the job requirements and ensuring collection of relevant information in the database.

• Presenting most suitable candidate profiles for internal/external reviews.

• Arranging interviews on phone/video/in-person.

• Keeping track of all applicants as well as keeping applicants informed on the application process.

• Initiating onboarding of selected candidates.

• Performing background and reference checks.

• Reaching out for current job openings to passive candidates & consistently following up with prospective candidates.

Skills Required – IT Recruiter

• Proven work experience as a Technical Recruiter with minimum 2 years’ experience

• Ability to understand and explain job requirements for IT roles with Applicant Tracking Systems and resume databases

• Solid knowledge of sourcing and work well in fast paced environments • Excellent verbal and written communication skills • Ability to multi-task and work effectively as a team player

Hiring for a Series E, Bay Area based 3.1 Billion USD rapidly growing organisation focused on payments, marketing and customer loyalty. You will be responsible for development of alternative payments based on blockchain technologies.

Position: Senior / Lead Engineer –Android

Location: Bangalore (Currently remote but post pandemic you need to relocate)

Roles & Responsibilities

• Design and development of apps for Androidin, Kotlin and JAVA
• Follow Google user interface guidelines and principles of material design
• Ensure performance and maintainability of the apps
• Code review and guidance to other team members to make sure code quality is as desired.
• Researching new frameworks and adapting the best of them in app development.

Skills Required

• Expert knowledge of Kotlin and JAVA
• Expert knowledge of Architectural patterns like MVC, MVVM and Clean Architecture.
• Expert understanding of Androidrun time model
• Experience with offline caching, threading and task management.
• Experience with object oriented design patterns.
• Experience with push notifications and Firebase or other similar PaaS systems.
• An Eye for design details, following pixel perfect designs.
• Experience with 3rd party libraries like okhttp, volley , Soket.io, Realm, Firebase, Facebook, Twitter, Instagram, RX Kotlin / JAVA.
• Team management skills.

1. Hands on experience in designing and developing applications using NodeJS and have at least 3 - 4
2. years’ experience on the same.
3. Should have excellent in-depth knowledge on Nodejs and Mongo DB.
4. Working knowledge of RESTful web services.
5. Basic understanding of front-end technologies, such as HTML5, and CSS3.
6. Integration of user-facing elements developed by front-end developers with server side logic
7. Design and implementation of low-latency, high-availability, and performant applications
8. Proficient understanding of code versioning tools, such as Git
9. Good communication skills.
10. Experience in working effectively within a team.

What do we do?

About MobileFirst: Mobile design & development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Israel.

We have catered to clients in Automobiles, Paints, Fashion, Sports, Transportation, Food, Music, Coupons, Smart Parking, Uber for X, etc.

What are we looking for?

• Android Developer with passion working on Android & Android NDK related challenges
• Exposure on Android Application development and deployment 
• Minimum 2+ years experience is required on Android 
• Must have uploaded 3 to 4 Android Applications
• Great command over Android Studio (Gradle-based development) 
• Understanding of Android UI and new UI/ UX trends
• Understanding of Play Store, FCM is required
• Exposure to Kotlin is a plus.

What should you have?

• Amazing debugging skills and problem-solving abilities
• Skills of designing and developing advanced applications for the Android platform
• Bug fixing and improving application performance
• Knowledge of Opensource Libraries & Frameworks  
• Command over algorithms, design trends & knowledge about popular applications on App 
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Solid understanding of the full mobile development life cycle.

Who are we looking for?

• Tech Savvy. Fast learner. Leader. 
• Creative self-starter who is comfortable with both taking initiatives and working in collaboration.
• We don't see your college degree or we don't care if you are a dropout. 

Job Perks

• Great Fun Learning exposure
• Training and Seminars on new Technologies
• Startup Experience
• Flexible timings and "work from home" options
• Assignment Incentives
• Training on Vocabulary, Soft Skills, and Personality development
• Team Lunches, Team Outings, Hangouts, and Movies

This person MUST have:

• B.E Computer Science or equivalent.
• Demonstrable portfolio of released applications on the Android market with experience in Android development. 
• In-depth knowledge of at least one programming language like Kotlin 
• Strong knowledge of how to work with RESTful APIs 
• Strong Familiarity with OOP design principles 
• Integrate with our backend web services to deliver better and faster user experience 
• Strong knowledge of version control (i.e. git, svn, etc.) 
• Ability to performance tune and scale applications 
• Agile development experience 
• Experience working at a software product company is a major plus  
• Passion to learn and develop new skills continuously 
• Strong sense of ownership in every application they build 
• Working with highly collaborative and dynamic team environments 

Experience:

• Min 3 year experience
• Startup experience is a must.
   

Location:

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Work with customers or their representatives

- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)

- Attention to detail, strong follow-up skills and motivation

- Assist manager in marketing campaigns

- Maintain accurate and organized files

- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers

- Develop long-term relationships with industry customers (i.e. designers)

- Maintain the Showroom as a professional place of business

- Follow company policies and procedures and other duties as assigned

Job Description

We are looking to hire a talented and Experienced PHP Developer to develop and manage front end and back-end of our e-commerce portal (www.jhingalala.in). As a PHP Developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

As a PHP Developer, you should have in-depth knowledge of object-oriented PHP programming, understanding of MVC designs and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.

Responsibilities and Duties

• Develop E - commerce websites and applications.
• Guide in the execution of test plans, creation of test cases and test data.
• Troubleshooting & debugging Web applications.
• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Finalizing front-end & back-end features and testing web applications.
• Updating and altering application features to enhance performance

Requirements

• Good understanding of the technology and domain.
• Strong skills in design, development, debugging, and problem solving.
• Good understanding of OOPS concepts.
• Mobile development experience.
• Implementation and maintenance of quality systems.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.

Skills and Qualifications

• Bachelor's degree in computer science / IT (or related field)
• Perspective Knowledge of E - commerce integration.

Technical Skills: PHP, MySQL, Magento, Woo Commerce, Ajax, HTML, CSS, Git etc.