Social Media Marketer

About the Role

We are looking for a Senior Automation Test Engineer with strong Playwright and TypeScript experience to join our growing QA engineering team in Hyderabad. The ideal candidate should have hands-on experience in automating complex web applications, building scalable automation frameworks, and leveraging AI tools to accelerate automation development and testing productivity.

This role requires strong technical expertise, excellent communication skills, and the ability to work closely with developers, product teams, and clients to ensure high-quality software delivery.

Key Responsibilities

• Design, develop, and maintain automation frameworks using Playwright with TypeScript.
• Automate complex web application workflows, including dynamic elements, asynchronous behavior, and multi-step user journeys.
• Build scalable, maintainable, and robust test automation solutions following industry best practices.
• Integrate automation suites with CI/CD pipelines and test environments.
• Identify opportunities to leverage AI tools and AI-assisted automation techniques to accelerate test development and improve test coverage.
• Collaborate with developers, product owners, and QA teams to understand requirements and design effective test strategies.
• Debug and troubleshoot automation failures and provide clear root-cause analysis.
• Participate in code reviews and contribute to improving automation standards and best practices.
• Ensure automation reliability across multiple browsers and environments.
• Mentor junior QA engineers and contribute to knowledge sharing within the team.

Required Skills

• 4+ years of experience in software testing and automation.
• Strong hands-on experience with Playwright automation using TypeScript.
• Experience automating complex web applications with dynamic UI components.
• Solid understanding of JavaScript / TypeScript fundamentals.
• Experience building or maintaining automation frameworks from scratch or enhancing existing frameworks.
• Experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or similar.
• Strong understanding of software testing concepts, including functional testing, regression testing, and test strategy.
• Excellent debugging and problem-solving skills.
• Experience using AI tools or AI-assisted development to accelerate automation development.
• Strong communication skills and ability to collaborate with cross-functional teams.

Good to Have

• Experience with API automation testing.
• Experience working in Agile / Scrum environments.
• Familiarity with performance testing or security testing concepts.
• Experience with cloud-based testing platforms.

Work Environment

• Work from Office Hyderabad
• Collaborative and engineering-driven culture focused on automation excellence and innovation.

Why Join Us

• Work on cutting-edge automation technologies.
• Opportunity to apply AI-driven automation approaches.
• Exposure to complex enterprise applications.
• Opportunity to influence and shape next-generation automation frameworks.

Role: Automation Test Engineer

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Quality Assurance and Testing

Education: B.Tech/B.E/MCA or equivalent

We’re looking for a talented UI/UX Designer (Product Design) to join Brainstorm Force and help shape the future of our SaaS apps, web apps, WordPress plugins, and admin interfaces. Your role will focus on creating intuitive and user-friendly product experiences that solve real-world problems. You’ll work closely with product managers and developers to ensure our products not only look amazing but function flawlessly.

This is a remote position, so you can work from anywhere in the world. You’ll collaborate with a diverse and dynamic team to bring product ideas to life and improve the user experience across our product suite.

Why You’ll Love Working With Us

• Remote work
• Flexible working hours
• Competitive pay
• Paid time off
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

Key Responsibilities:

• Design intuitive interfaces: Create user-friendly designs for SaaS apps, web apps, WordPress plugins, and admin interfaces.
• Collaborate with teams: Work closely with product managers, developers, and marketing teams to translate business requirements into effective product designs.
• Develop prototypes and wireframes: Create wireframes, user flows, and interactive prototypes that clearly communicate design ideas and user interactions.
• Maintain design systems: Build and update design systems to ensure consistency and efficiency across all product touchpoints.
• Implement pixel-perfect designs: Partner with developers to ensure accurate and high-quality execution of UI designs.
• Conduct user research: Perform user testing and gather feedback to inform design decisions, iterating as necessary to improve usability.
• Design core product elements: Focus on key product interfaces such as dashboards, settings, and reporting tools, ensuring a balance between functionality and user experience.
• Stay updated on trends: Keep up-to-date with the latest design trends and best practices, incorporating them to elevate the product experience.

What You Need to Know:

• At least 2 years of professional experience as a UI/UX Designer, preferably working on SaaS apps, web apps, or complex digital products.
• Proficient in Figma, Sketch, and Adobe Creative Suite for designing user interfaces and managing design assets.
• Skilled in designing for SaaS, web apps, and complex interfaces, ensuring usability and seamless user experiences.
• Experienced in building and maintaining design systems that drive consistency and efficiency across products.
• Strong ability to create wireframes, mockups, and interactive prototypes that effectively communicate design concepts.
• Knowledgeable about accessibility standards and inclusive design practices to ensure designs are usable for all audiences.
• Basic understanding of front-end technologies like HTML, CSS, and JavaScript to better collaborate with developers.
• Familiar with data visualization techniques, designing intuitive dashboards that present information clearly.
• Experienced in user testing tools and methods, validating design decisions through real user feedback.

Tools We Use:

• Figma for UI/UX design, wireframes, prototypes, and maintaining design systems.
• Adobe Creative Suite (Photoshop, Illustrator) for asset creation.
• UserTesting, Maze for conducting user research and usability testing.

Bonus Points If You Also Have:

• Experience designing SaaS products with complex workflows and user interactions.
• Experience with WordPress, particularly designing UI/UX for plugins or admin panels.
• Knowledge of admin interfaces, dashboards, or reporting systems.
• Basic front-end development skills like HTML, CSS, and JavaScript.
• Understanding of data visualization and its application in user interfaces.

Your Superpowers:

• You ensure every design element is polished and accurate, with no detail overlooked.
• You have a knack for breaking down intricate tasks into intuitive and easy-to-use designs.
• You tackle design challenges with innovative solutions that enhance the user experience.
• Data-driven design decisions that balance aesthetics with functionality.
• You proactively identify and address user pain points, creating solutions that enhance usability.

You Might Not Be a Good Fit If:

• You struggle to create clear and user-friendly interfaces.
• You find it challenging to balance user needs with design aesthetics.
• You have trouble collaborating effectively with cross-functional teams.
• You miss opportunities to simplify workflows or improve usability.

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Program / Senior Program Manager

Job Description

Responsibilities

• Define and develop roadmaps to deliver strategic goals
• Regularly review the annual and quarterly roadmaps and refine the scope and priorities
• Drive progress reviews with senior management and leadership
• Identify risks and develop mitigation plans
• Report plans, progress, risks regularly at different levels
• Develop release management plans, processes and drive the adoption
• Develop release calendars and release management plans to achieve the same
• Drive sprint planning, standup meetings and ensure the work being done follows the plans
• Lead the customer engagements, set up processes, tools to manage the engagements
• Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success
• Articulate customers requirements to the cross functional teams, plan to deliver them
• Organize and manage all phases of the programs to ensure on-time completion

Knowledge and Skills

• Thorough understanding of Software Development Lifecycle (SDLC)
• Experience in managing complex cross-functional large scale enterprise projects. 
• Good understanding of tools used for development, QE and Dev Ops
• Experience in setting up, configuring and driving usage of project management tools
• Experience in managing releases in both Cloud and On-Premise environments
• Demonstrated ability to partner with different functions across the organization
• Experience setting up templates and processes that are repeatable
• Passion for using data to drive reviews and decision making
• Ability to write crisp and robust stories to communicate complex issues, requirements

Education

• Bachelor’s degree in computer science from a reputed college
• PMP Certification is a plus
• ITIL Certification is a plus

Experience

• At least 2-3 years in a software development role
• At least 1-2 years in a technical lead role independently managing sub-projects / development of components
• At least 5-7 years in managing software development projects using agile methodologies
• At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments

Total minimum experience for program manager: 12 years.

Total minimum experience for Sr. Program manager: 14 years.

JOB DESCRIPTION

Profile Summary

We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.

Responsibilities:

• Ensure product delivery is fast, low-cost and sustainable.
• Take responsibility from development to customer support.
• Build robust and scalable production software.
• Improve quality using code reviews, and unit/integration testing.
• Improve efficiency using automation, and methods like test driven development.

Skills & Qualification:

• 2+ years of experience in software development preferably B2C experience.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in React.Js , Javascript, any experience in React native is a plus
• Experience with popular React workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
• Familiarity with RESTful APIs.
• Experience in working with the MERN stack or similar frameworks
• Working knowledge of git for version control.
• Understanding of Unix tools.

AWS Data Engineer:

Job Description

• 3+ years of experience in AWS Data Engineering.

• Design and build ETL pipelines & Data lakes to automate ingestion of structured and unstructured data

• Experience working with AWS big data technologies (Redshift, S3, AWS Glue, Kinesis, Athena ,DMS, EMR and Lambda for Serverless ETL)

• Should have knowledge in SQL and NoSQL programming languages.

• Have worked on batch and real time pipelines.

• Excellent programming and debugging skills in Scala or Python & Spark.

• Good Experience in Data Lake formation, Apache spark, python, hands on experience in deploying the models.

• Must have experience in Production migration Process

• Nice to have experience with Power BI visualization tools and connectivity

Roles & Responsibilities:

• Design, build and operationalize large scale enterprise data solutions and applications

• Analyze, re-architect and re-platform on premise data warehouses to data platforms on AWS cloud.

• Design and build production data pipelines from ingestion to consumption within AWS big data architecture, using Python, or Scala.

• Perform detail assessments of current state data platforms and create an appropriate transition path to AWS cloud.