Social Media Marketer

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

Required Skills & Qualifications

• 5+ years of professional web development experience, with 3+ years focused on Shopify.
• Strong proficiency in Liquid templating language and Shopify’s theme architecture.
• Experience with Shopify APIs (REST & GraphQL) and building private or public apps.
• Strong frontend development skills: HTML5, CSS3 (SCSS), JavaScript (ES6+), and React or Vue.js.
• Deep understanding of Shopify's checkout process, cart mechanics, and store configuration.
• Experience working with Shopify Plus features like checkout.liquid, multi-store setup, and scripts.
• Solid understanding of web performance, accessibility, and SEO best practices.
• Experience with Git, CI/CD pipelines, and Agile development workflows.
• Ability to work independently and lead projects from concept to completion.

Nice to Have

• Experience with Headless Shopify implementations using Hydrogen or Next.js.
• Familiarity with Shopify Functions, custom checkout extensibility, and Shopify’s new App Bridge.
• Prior experience working with international stores, multiple currencies, and languages.
• Understanding of backend systems (Node.js, PHP, or Ruby) for custom app integrations.
• Contributions to the Shopify developer community or open-source projects.

• experience in algorithm development with a focus on signal processing, pattern recognition, machine learning, classification, data mining, and other areas of machine intelligence.
• Ability to analyse data streams from multiple sensors and develop algorithms to extract accurate and meaningful sport metrics.
• Should have a deeper understanding of IMU sensors and Biosensors like HRM, ECG
• A good understanding on Power and memory management on embedded platform

•  Expertise in the design of multitasking, event-driven, real-time firmware using C and understanding of RTOS concepts
• Knowledge of Machine learning, Analytical and methodical approaches to data analysis and verification and Python
• Prior experience on fitness algorithm development using IMU sensor
•  Interest in fitness activities and knowledge of human body anatomy

Role Description

India Accelerator is seeking a talented Product Designer (UI/UX) to join our team full-time in Gurugram for a hybrid role. The successful candidate will work collaboratively with cross-functional teams to design, develop and implement user-centered designs for our learning platforms. They will be responsible for wireframes, prototypes, user flows, and the overall user interface design. Additionally, they will work closely with the product and engineering teams to ensure consistent and intuitive user experiences across all interfaces. Remote work accepted when necessary.

Qualifications

• 5+ years of experience in designing web and mobile applications, with emphasis on user experience design
• Portfolio of compelling and intuitive designs which reflect a clear understanding of user-centric design processes
• Ability to translate concepts into wireframes and prototypes
• Expertise in design tools such as Sketch, Figma, or Adobe Creative Suite
• Understanding of HTML, CSS and JavaScript is an asset
• Prior experience in edtech is a plus but not required
• Excellent communication skills and the ability to collaborate with cross-functional teams
• Bachelor's degree or higher, in Design, HCI, UX, or a related field.

• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Source and recruit candidates by using appropriate Job Portal, Databases, social media
• Detailed Screening of candidates resumes and job
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Hands on experience with various selection processes (Telephonic interviewing, reference check )
• Foster long-term relationships with candidates and
• Review and understand technical job
• Advertising jobs on careers pages, job boards, and social media
• Responsible for end-to-end recruitment (interview, offer, negotiation and closed candidates for assigned requisitions)
• HR Documentation.

• Ability to build strong relationships
• Self-confidence and self-starter
• Good knowledge and working experience of Microsoft Office
• Familiar with sourcing techniques
• Good written and verbal communication skills

Experience: 1 ~ 3 Years

• Any degree (UG /PG)
• Diploma / PG Diploma in Human resource Management

4 - 6years of experience in web and API development

4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.

4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS

Job Description: Project Manager

Internal Role: Delivery Manager     

Type: Full time

Location: Bangalore  

Internal Role: Delivery Manager

About Dataweave:      

About Us         

DataWeave provides “Competitive Intelligence as a Service” to Retailers and Consumer brands helping them optimize their offerings through effective pricing, assortment and promotional recommendations.

It's hard to tell what we love more, problems or solutions! Every day, we choose to address some of the hardest data problems that there are. We are in the business of making sense of messy public data on the Web. At serious scale!

Read more on http://dataweave.com/about/become-dataweaver">Become a DataWeaver

Job Description:

• Develop a detailed project plan (Ensuring resource availability and allocation) to track progress
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure that all projects are delivered on-time, within scope and within budget
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Use appropriate verification techniques to manage risks, changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Establish and maintain relationships with Clients, internal stakeholders, third parties / vendors
• Create and maintain comprehensive project documentation

• Definition of service level agreements (SLA) in relation to services, ensuring the SLA’s are achieved; data sanity and hygiene & client expectations are exceeded
• Effectively monitor, control and support delivery, ensuring standard operating procedures and methodologies are followed
• Create KPIs for monitoring and review and publish health stats on a recurring basis

Key Skills / Knowledge required:

• Proven ability to switch context, manage multiple short projects
• Relevant experience of 3-5 years and overall experience of 8+ yrs
• Exposure to Analytics delivery process, ability to troubleshoot using insights within the data
• Basic Database query skills, with knowledge of Web-crawling concepts is preferred
• Excellent communication skills
• Team management and ability to deliver while working with cross functional teams
• Exposure to Agile Development (Scrum / Kanban) methodology is a plus

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Sr Software Developer (Full stack), you will be part of the product development team.

What you will do:

• Improving customer experience, not only for borrowers, but also other partners on the platform
• Ensuring seamless integration with data/ service providers and lending partners
• When not doing any of above, writing tests to prevent any regressions