Client Servicing/ Content Writing

Sales Support

• Assist the sales team in preparing and processing sales orders, quotes, and contracts.

• Coordinate with the logistics team to ensure timely delivery and installation of equipment.

• Maintain accurate records of sales activities, customer interactions, and order status in the CRM

system.

Customer Relationship Management

• Serve as the primary point of contact for customer inquiries, providing timely and accurate

information.

• Follow up with customers to ensure satisfaction and address any issues or concerns.

• Assist in resolving customer complaints and facilitating the return or exchange of equipment as needed.

Administrative Tasks

• Prepare sales reports, presentations, and other documentation as required.

• Schedule and coordinate sales meetings, product demonstrations, and other events.

• Handle incoming and outgoing correspondence, including emails and phone calls.

Sales Data and Reporting

• Monitor sales performance metrics and provide insights to the sales team.

• Assist in the analysis of sales data to identify trends, opportunities, and areas for improvement.

Collaboration

• Work closely with other departments, such as marketing, finance, and operations, to ensure

alignment and support for sales initiatives.

• Provide feedback to the sales team regarding customer needs, market conditions, and competitor activities.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

• Proven experience in a sales support or coordination role, ideally in an equipment or industrial

sales environment.

• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong organizational and multitasking skills with attention to detail.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Familiarity with sales processes and equipment industry standards is a plus.

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

Job Title: Sr. / Quality Assurance Engineer – LOS/LMS

Location: Mumbai (Chembur)

Company: KreditVenture

CTC: Up to ₹8.5 LPA

Working Mode: Full-Time

Experience Required: 3–5 Years

Preference: Immediate Joiners or Candidates Serving Notice

Company Overview:

KreditVenture is a growing financial technology company focused on delivering innovative lending solutions. The organization develops and manages digital platforms for Loan Origination (LOS) and Loan Management Systems (LMS), targeting products such as Loan Against Property (LAP) and Commercial Vehicle Loans.

Job Summary:

We are looking for a Quality Assurance Engineer with experience in Loan Origination Systems (LOS) and Loan Management Systems (LMS) to test and ensure high-quality software delivery across the lending lifecycle. The ideal candidate will have hands-on experience in functional testing, especially in financial services or lending platforms, and will ensure systems comply with regulatory standards and business needs.

Key Responsibilities:

Functional Testing

• Design and execute test cases for LOS and LMS functionalities
• Perform end-to-end testing of loan lifecycle: application → underwriting → disbursement → servicing → closure
• Validate calculations for interest rates, EMIs, fees, and schedules

Test Case Development & Execution

• Develop test scripts/scenarios for LAP and CV loans
• Execute and maintain manual and regression tests

Defect Tracking

• Log, track, and retest bugs using tools like JIRA or Bugzilla
• Collaborate with developers to ensure resolution and closure of defects

Stakeholder Collaboration

• Work with Business Analysts, Developers, and Product Managers
• Participate in sprint planning and requirement reviews

Compliance Testing

• Ensure system compliance with financial regulations, disclosures, and reporting standards

Reporting & Documentation

• Prepare test reports, defect logs, test coverage, and documentation for knowledge sharing

UAT Support

• Assist in User Acceptance Testing (UAT) and help validate business readiness

Required Skills & Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or equivalent

Experience:

• 3–5 years of experience in functional testing, especially in lending/loan systems
• Strong knowledge of Loan Against Property (LAP) and Commercial Vehicle Loans

Technical Skills:

• Hands-on experience with testing tools: JIRA, TestRail, Selenium, HP ALM, QTest
• Working knowledge of SQL for database validation
• Understanding of LOS/LMS architecture and APIs

Testing Methodologies:

• Strong experience with Functional, Regression, Integration, and UAT Testing
• Familiarity with Agile/Scrum and SDLC best practices

Soft Skills:

• Strong attention to detail, communication, and time management
• Collaborative team player with problem-solving mindset

Preferred Certifications (Optional):

• ISTQB or equivalent testing certifications
• Certifications in finance, banking, or loan platforms are a plus

Why Join KreditVenture?

• Join a mission-driven company focused on financial inclusion and innovation
• Work on cutting-edge digital lending platforms with real-world impact
• Career growth and professional development opportunities

About Vyapar:

We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 5 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.

Role Summary:

Vyapar's Engineering team builds the technology platform that eases and digitizes our customers' bookkeeping and enables the transition of cumbersome accounting data from general bookkeeping to a digitized always available resource.

The Javascript engineer will be responsible for the developing features in Vyapar application. Strong understanding of HTML, CSS, JavaScript, Responsive design, JQuery, React, database etc. concepts is critical

Key Responsibilities:

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Use of complex algorithm to build the business requirements.
• Help maintain code quality, organization, and automatization.
• Ability to understand business requirements and translate them into technical requirements

Desired Skills And Requirements

Must have

• Strong JavaScript
• HTML, CSS 
• React/Angular/JQuery/Vue
• Problem-solving skills, and Data Structures.
• Strong knowledge of SQL database or RDBMS.

Good to have

• Familiarity with RESTful APIs to connect applications to back-end services.
• Strong knowledge of Web UI design principles, patterns, and best practices.
• Experience with offline storage and performance tuning.
• Experience and understanding of database concepts and sql queries.
• Familiarity with cloud message APIs and push notifications.
• Familiarity with continuous integration.
• A knack for benchmarking and optimization.

Experience:

• Minimum 4 years of experience in JavaScript
• Minimum 3 years of experience in HTML, CSS
• Minimum 3 years of experience in SQL/ RDBMS.

Education:

• A full-time B.E/ B.Tech Degree from a recognized university.