Subodh Popalwar
Software Engineer, Memorres
About Sunday Mattresses
About
Sunday (http://www.sundayrest.com/">www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry.
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Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x) C#, Asp.Net Core, Angular, Sql Server
Knowledge in Angular v2 and above will be an added advantage
Willing to work in C#.Net projects
Sound knowledge in Object Oriented analysis and design
Must have excellent knowledge of Relational Databases, Oracle, SQL
Must have exposure to front end technologies.
Should collaborate well with internal teams and stakeholders.
Should focus on writing reusable code & process improvement.
Knowledge on Spring boot, Angular, DevOps & Agile will be a plus.
NodeJS (Node.js)
MongoDB- Solving complex performance problems and architectural challenges
- Building reusable code and libraries for future use
- Building efficient, testable, and reusable Node JS modules
- Building high performance frontend applications with react
- Responsible for End-to-end ownership of modules, including designing, development, validation, deployment
- Understanding fully synchronous behavior of Nodejs
- Familiarity with Workers/child processes & performance tuning
- Experience with SQL/NoSQL databases and their declarative query languages (MySQL, and MongoDB)
- Strong knowledge of the common Node Js & React or web server exploits and their solutions
What you need to have:
- A Bachelor's degree in Computer Science, or related technical discipline
- 1 to 3 years of Software Development experience
- Deep hands-on technical experience in object-oriented design, data structures, algorithm design, and complexity analysis
- Experience with full software lifecycle methodology, including; coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to identify, empathize with and delight the customer
- Comfortable working with different Technologies across all of them as and when needed
- Strong knowledge on technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes.
A business analyst serves as a liaison between developers and users, clients, management and IT.
Using IT resources at an advanced level to create IT solutions, enabling organiastion meet their goals
Understanding data formats and translating them to useful process inputs.
Understanding calculation logic and interacting with the clients on their queries
Good knowledge of subject matter – both Finance and IT
Doing product demonstrations internally as well as to clients
Solution implementation from excel integration, data uploads, data checks
Documenting Processes, meetings, flow diagrams, manuals, etc.
Planning and monitoring
Requirements organization and translating and simplifying requirements
Prioritize requirements and create conceptual prototypes and mock-ups
Apply best practices for effective communication and problem-solving
Business Analyst requirements are
Strong written and verbal communication skills.
Good understanding of financial concepts applicable in Capital markets.
Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data
keeps flowing in rapidly and the world is constantly changing
Being able to create examples, prototypes, demonstrations
Having a good understanding of des
Understanding of systems engineering concepts
Business case development
Modeling techniques and methods
Flexible and able to adapt to business requirements
Strong logical thinking and problem-solving skills.
Must to Have
MBA in Finance or Worked for a Product based technology company in BFSI
Previous work experience with a Wealth Tech or Fin Tech company is a plus.
NodeJS (Node.js)JavascriptMongoDB
Express
React.js
Job Description:
• In depth knowledge of NodeJS, ExpressJS, Mongo DB
• Experience implementing applications using React
• Experience creating front end applications using HTML5, React, Saga
• Hands on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns
• Experience in using Github / Bitbucket
• Knowledge of using AWS and deploying applications on AWS
Job description
The Role
We're looking for a Technical Project Manager to help us deliver a wide variety of projects. This includes in-house tech products, as well as tech consulting projects for our clients (building apps, implementing cloud solutions, developing APIs etc).
You will be fully entrusted in seeing a project from initiation to close with decisiveness, judgment, and great enthusiasm. You'll be working on projects and pitches for new business as well as existing clients. You should be comfortable with principles of Project Management methodologies, processes and tools and strategically develop and support digital solutions for clients.
Key Requirements
- Currently fulfilling the role of a Technical Delivery/Project Manager.
- Experience leading the delivery of technical projects from inception into production (either as a technical lead or technical delivery manager)
- Project Management, Ability to coach teams in Agile ways of working.
- Experience setting up management reporting and team structures for Agile delivery.
- Ability to motivate teams in environments where Agile delivery needs to work within an overall framework of timeline/dependency driven programmes.
- Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner
- Understand, advocate and document customer’s use case, architecture, and roadmap
- Effectively manage the tracking and resolution of customer escalations on behalf of product and services
What you’ll bring
- Master’s or Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
- 2+ years of demonstrated experience handling enterprise customers of all sizes in Technical Account Management, Technical Support and/or Professional Services functions in a Software/SaaS company
- Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
- Excellent communication skills and an ability to concisely explain complex technical issues and solutions
- Familiarity with common project management tools, e.g., Trello, Slack, etc
- Strong business acumen in project planning and management
- Native or near-native fluency in written and spoken English
- Prior experience working for a technology start-up (plus)
Location: Ghatkopar,Mumbai.
Java
PostgreSQL
Git
Amazon Web Services (AWS)HBOX is a US Based Digital Health Company, Enabling Primary Care Providers (PCP) to
capture true Virtual Care Opportunities beyond Telehealth. We enable PCP to
provide Proactive and Continuous Care and add new Recurring monthly revenue
streams without any upfront cost. With our unique distribution and business
model, we are seeing fast acceptance and great adaption with our target
customers. We have built unique and Industry's first Integrated
Hardware, Cloud & AI Technologies based Virtual care Platform for PCP
Market. We are US focused Post revenue company with customers in 7 US States
and growing extremely fast.
We want a techie at heart. Someone who is happy and curious to work on all aspects of software development. Reporting directly to the CTO, you will be responsible for feature design, development, and continuously optimizing our tech stack.
We are looking for an experienced software engineer with at least 5 years of experience in a startup or product environment. Ideally you have been involved in all aspects of software development from requirements gathering to design, development, deployment and post-release support. We are looking for all-round technical maturity. Our tech stack is Angular, Spring boot and Django/Python.
Key Skills
Java SpringBoot, PostgreSQL/MySQL, Git
AWS, REST api design, Experience integrating with external APIs
Good applied understanding of Object Oriented Programming
Good database modeling and SQL knowledge.
Anticipate how code will perform under production conditions
Understand the performance characteristics of commonly used data structures (maps, lists etc). (Optional) Experience with UI frameworks like: AngularJS/React is a big plus.
Responsibilities and Duties
Build out features across the stack: backend, API design and integration, database optimization, microservices, plugins, queues etc
Fix bugs and write automated tests
Maintain and upgrade our Tech Stack
Translate requirements to design and write/present articulate software design.
We are seeking a skilled QA engineer who has experience in automation. Candidates from startup eco-system will be preferred.
Requirements:
- Have worked on JS based automation framework i.e. Protractor or Puppeteer.
- Have minimum of 2 years of strong experience in front-end automation.
- Understand how Single Page Apps work.
- Experience of automating API tests (our current automation is via C#).
- Understand how CI/CD works.
- Learn-ability and a good team player.
JavaJava
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Software Engineer, Memorres