Sales Executive

Responsibilities:

* Collaborate with cross-functional teams on project requirements and deliverables.

* Design, develop, test & maintain software using MERN stack, React.js, React Native & Node.js.

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

Job description

We are looking for an experienced Python developer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be responsible for writing and testing scalable code, developing back-end components, and integrating user-facing elements in collaboration with front-end developers.

Responsibilities:

• Coordinating with development teams to determine application requirements.

• Writing scalable code using Python programming language.

• Testing and debugging applications.

• Developing back-end components.

• Integrating user-facing elements using server-side logic.

• Assessing and prioritizing client feature requests.

• Integrating data storage solutions.

• Coordinating with front-end developers.

• Reprogramming existing databases to improve functionality.

• Developing digital tools to monitor online traffic.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related field.

• 2-7 years of experience as a Python Developer.

• Expert knowledge of Python and Flask framework and Fast API.

• Solid experience in MongoDB, Elastic Search.

• Work experience in Restful API

• A deep understanding and multi-process architecture and the threading limitations of Python.

• Ability to integrate multiple data sources into a single system.

• Familiarity with testing tools.

• Ability to collaborate on projects and work independently when required.

• Excellent troubleshooting skills.

• Good project management skills.

SKILLS:

• PHYTHON
• MONGODB
• FLASK
• REST API DEVELOPMENT
• TWILIO

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Python: 1 year (Required)

Work Location: In person

• Calling existing and potential customers to persuade them to purchase the company's services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

In your role you will:

• Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
• Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
• Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
• Build, coach and develop your team.
• Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
• Establish and maintain close and professional partnerships with internal stakeholders.
• Streamline internal processes to ensure the most efficient operational standards.
• Review and manage exception reports, KPIs, and other key indicators of performance/output.

• Multinational company experience in a shared service organisation (preferably in businesses like ours)
• Strong communication skills, both written and oral
• Several years experience in managing Credit collections teams to drive performance.  Must be organised and goal oriented.
• Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
• Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
• Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
• Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies.  This will also mean Legal Entity (LE) deposit maintenance and tracking.
• Credit Card payment processing and reconciliation
• Given we use Oracle, driving more automation to improve efficiency would be a good thing.