Backend Engineer

Role & Responsibilities

As a Senior GenAI Engineer you will own the AI layer of our product — building the features that make Zenskar intelligent. This is not a research role and not a prompt-engineering role. You will build production AI systems that enterprise clients depend on, which means reliability, observability, and rigorous evals matter as much as the AI capability itself. You own the full vertical — the model, the pipeline, and the UI.

• Build and own CS Copilot — a real-time assistant for customer success teams, spanning STT pipelines, live transcription, and LLM-powered suggestions
• Build LLM-powered document understanding features — extracting structured, reliable data from unstructured enterprise documents
• Own AI feature UIs end-to-end — you build the interface, not just the model integration layer
• Design and maintain an eval framework — define what 'working' means for each AI feature and catch regressions before users do
• Drive model selection and integration decisions — choosing the right provider and approach for each use case, managing latency and cost
• Own AI platform reliability — observability, fallback behaviour, and graceful degradation when models fail
• Work closely with product, customer success, and the full-stack engineer — AI features only matter if they are usable and trusted by real users

THE IMPACT YOU'LL MAKE-

• You will define what AI means at Zenskar — the features you ship will be the most visible and differentiated parts of the product
• CS Copilot, if done well, changes how enterprise customer success teams operate every single day — this is a high-stakes, high-visibility surface
• You will establish the engineering culture around AI reliability at Zenskar — evals, observability, and disciplined iteration
• Your work will directly accelerate enterprise deals — AI features are increasingly a buying criterion for our clients
• You will be the person who brings engineering rigour to a domain where most companies ship demos and call it a feature

Ideal Candidate

• Strong Senior GenAI / AI Backend Engineer Profiles
• Mandatory (Experience 1) – Must have 4+ years of total software development experience, with at least 2+ years working on AI/LLM-based features in production
• Mandatory (Experience 2) – Must have strong backend engineering experience using Python (FastAPI / Django preferred) and building production-grade systems
• Mandatory (Experience 3) – Must have hands-on experience building LLM-based applications, including OpenAI / Gemini / similar models in real projects
• Mandatory (Experience 4) – Must have experience with RAG (Retrieval Augmented Generation) including chunking, embeddings, and retrieval pipelines
• Mandatory (Experience 5) – Must have experience designing end-to-end AI pipelines, including chaining, tool usage, structured outputs, and handling failure cases
• Mandatory (Experience 6) – Must have experience building agentic AI systems (multi-step workflows, tool orchestration like LangGraph / CrewAI or custom agents)
• Mandatory (Experience 7) – Must have strong coding and system design skills, not just prompt engineering or experimentation
• Mandatory (Experience 8) – Must have experience shipping AI features in production, not just POCs or research projects
• Mandatory (Experience 9) – Must have experience working with APIs, backend services, and integrations
• Mandatory (Experience 10) – Must have understanding of AI system reliability, including latency, cost optimization, fallback handling, and basic eval thinking
• Mandatory (Company) – Product companies / startups, preferably Series A to Series D
• Mandatory (Note) - Candidate's overall experience should not be more than 7 Yrs
• Mandatory (Tech Stack) – Strong in Python + AI/LLM ecosystem, experience with modern AI tooling and frameworks
• Mandatory (Exclusion) – Reject profiles that are only Prompt Engineers, Data Scientists, or Frontend Engineers without strong backend + system building experience
• Preferred (Skill) – Experience with fine-tuning (LoRA / QLoRA) or open-source model deployment (vLLM / Ollama)
• Preferred (Frontend) – Basic ability to build or contribute to frontend (React or similar)
• Highly Preferred (Education) – Candidates from Tier-1 institutes (IITs, BITS, NITs, IIITs, top global universities)

Our Mission

To make video as accessible to machines as text and voice are today.

At lookup, we believe the world's most valuable asset is trapped. Video is everywhere, but it's unsearchable—a black box of insight that no one can open or atleast open affordably. We’re changing that. We're building the search engine for the visual world, so anyone can find or do anything with video just by asking.

Text is queryable. Voice is transcribed. Video, the largest and richest data source of all, is still a black box. A computer can't understand it, and so its value remains trapped.

Our mission at lookup is to fix this.

About the Role

We are looking for founding Backend Engineers to build a highly performant, reliable, and scalable API platform that makes enterprise video knowledge readily available for video search, summarization, and natural‑language Q&A. You will partner closely with our ML team working on vision‑language models to productionize research and deliver fast, trustworthy APIs for customers.

Examples of technical challenges you will work on include: distributed video storage, a unified application framework and data model for indexing large video libraries, low‑latency clip retrieval, vector search at scale, and end‑to‑end build, test, deploy, and observability in cloud environments.

What You’ll Do:

• Design and build robust backend services and APIs (REST, gRPC) for vector search, video summarization, and video Q&A.
• Own API performance and reliability, including low‑latency retrieval, pagination, rate limiting, and backwards‑compatible versioning.
• Design schemas and tune queries in Postgres, and integrate with unstructured storage.
• Implement observability across metrics, logs, and traces. Set error budgets and SLOs.
• Write clear design docs and ship high‑quality, well‑tested code.
• Collaborate with ML engineers to integrate and productionize VLMs and retrieval pipelines.
• Take ownership of architecture from inception to production launch.

Who You Are:

• 3+ years of professional experience in backend development.
• Proven experience building and scaling polished WebSocket, gRPC, and REST APIs.
• Exposure to distributed systems and container orchestration (Docker and Kubernetes).
• Hands‑on experience with AWS.
• Strong knowledge of SQL (Postgres) and NoSQL (e.g., Cassandra), including schema design, query optimization, and scaling.
• Familiarity with our stack is a plus, but not mandatory: Python (FastAPI), Celery, Kafka, Postgres, Redis, Weaviate, React.
• Ability to diagnose complex issues, identify root causes, and implement effective fixes.
• Comfortable working in a fast‑paced startup environment.

Nice to have:

• Hands-on work with LLM agents, vector embeddings, or RAG applications.
• Building video streaming pipelines and storage systems at scale (FFmpeg, RTSP, WebRTC).
• Proficiency with modern frontend frameworks (React, TypeScript, Tailwind CSS) and responsive UI design.

Location & Culture

• Full-time, in-office role in Bangalore (we’re building fast and hands-on).
• Must be comfortable with a high-paced environment and collaboration across PST time zones for our US customers and investors.
• Expect startup speed — daily founder syncs, rapid design-to-prototype cycles, and a culture of deep ownership.

Why You’ll Love This Role

• Work on the frontier of video understanding and real-world AI — products that can redefine trust and automation.
• Build core APIs that make video queryable and power real customer use.
• Own systems end to end: performance, reliability, and developer experience.
• Work closely with founders and collaborate in person in Bangalore.
• Competitive salary with meaningful early equity.

Qualifications:

- Bachelor's degree in Computer Science Engineering, or a related field (or equivalent experience).

- At least 7 years of experience in back-end development, specifically with Node.js.

- Strong understanding of JavaScript and TypeScript would be a plus.

- Experience with asynchronous programming and event-driven architecture.

- Familiarity with RESTful APIs and/or GraphQL.

- Proficient in working with databases (e.g., PostgreSQL).

- Knowledge of version control systems, particularly Git.

- Experience with cloud services (e.g., Azure Cloud) and containerization tools (e.g., Docker).

- Strong problem-solving skills and the ability to work independently as well as part of a team.

- Excellent communication and collaboration skills.

Job Description

• Designing system architecture, develop and maintain high performing & scalable services using Node.js frameworks.
• Extensively engage in iterative development model right from requirement analysis, estimation, development, testing & production support
• Mentor, groom junior developers and participate in code reviews
• Contribute towards building company’s coding culture

Requirements

• 3+ years of relevant industry experience in Node.js
• A deep understanding of JavaScript
• Experience working with SQL and NoSQL databases
• Experience with Unit and Integration tests
• Experience with CI/CD
• Experience with MathJax/Latex
• Experience with large scale video streaming
• Experience with ReactJS is a bonus

Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

• Write code that will impact the businesses of thousands of hotels, hostels, and vacation homes across the globe.
• Collaborate with Frontend to spec, write, test, and deploy API endpoints.
• Implementation of a robust set of services and APIs that work on our data pipelines.
• Build all support infrastructure to scale our data delivery pipelines - endpoints, security, logging, messaging.
• Product development activity includes data querying from our various stores, real-time analytics, ML algorithms.
• Developing & Integrating of the front-end and back-end aspects of the web application
• Optimization of the application for maximum speed and scalability.
• Brainstorm features with the product team and guides decisions based on your knowledge of the codebase.
• Take full ownership of the module starting from architectural and design decisions to shipping.
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 
  
  

• Upto years of relevant work experience.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• You possess strong computer science fundamentals: data structures, algorithms, distributed systems, and information retrieval.
• You have a good understanding of multi-process architecture and the threading limitations of NodeJs and Express frameworks.
• Understanding of fundamental design principles behind a scalable application.
• You have basic understanding of relational databases as well as key-value databases and are capable of designing scalable database models based on the product requirements.
• Familiarity with REST API development standards, protocols (HTTP, WebSockets and more)
• You’re comfortable picking up new stacks and choosing the right tool to get the job done.
• You are open to learning new stuff and avoid internal politics. (super important).
• You are humble, kind, and are open to feedback.(super duper important).

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

Yes, we do have a process, and it’s simple.

• Step 1: You apply for the job.
• Step 2: Quick intro call with the founders.
• Step 3: Solve an assignment.
• Step 4: A round where we evaluate your assignment along with you.
• Step 5: One round of interviews to gauge if you are a good culture fit.
• Step 6: Job Offer (contingent on the above steps).
• Step 7: Welcome to the Quoality! 🙂

Product Development

At E2open, you will be an integral member of a dynamic organization, working on cutting-edge technology that transforms the way companies do business with their trading partners in complex, multi-tier supply chains. Currently, E2open is seeking an energetic Application Engineer to join our Research & Development Group. This position involves the development of leading-edge Software-as-a-Service (SaaS) supply chain management applications that drive complex multi-company supply chain management dashboards, workflows, and business-to-business supply chain data interchanges.

Technical Requirements

• Strong experience in Core Java 8 and above, Collections and Data structures.
• Develop solutions using core java, Spring / Spring Boot, JSON, Rest API and other web technologies.
• Ability to design and develop UIs like Javascript, HTML5, Angular and end to end integration.
• Object oriented analysis and design using common design patterns.
• Enforcing and Writing code following good standards (well documented with good code coverage and properly tested code).
• Excellent knowledge of Relational Databases, SQL and ORM technologies (Hibernate and Mybatis). Ability to model & design databases for high availability and high volume.