
Must-Have’s:
- Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)
Job Description:
- Knowledge on what is a DevOps CI/CD Pipeline
- Understanding of version control systems like Git, including branching and merging strategies
- Knowledge of what is continuous delivery and integration tools like Jenkins, Github
- Knowledge developing code using Ruby or Python and Java or PHP
- Knowledge writing Unix Shell (bash, ksh) scripts
- Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet
- Experience and willingness to keep learning in a Linux environment
- Ability to provide after-hours support as needed for emergency or urgent situations
Nice to have’s:
- Proficient with container based products like docker and Kubernetes
- Excellent communication skills (verbal and written)
- Able to work in a team and be a team player
- Knowledge of PHP, MySQL, Apache and other open source software
- BA/BS in computer science or similar

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6-8 years of experience
environment. He/she must demonstrate a high level of ownership, integrity, and leadership
skills and be flexible and adaptive with a strong desire to learn & excel.
Required Skills:
- Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
- and/or Codefresh
- Excellent knowledge of AWS offerings around Cloud and DevOps
- Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
- Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
- Strong experience in Python, Shell Scripting, Ansible, and Terraform
- Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
- Experience with Linux/Unix systems administration.
Key Skills Required:
· You will be part of the DevOps engineering team, configuring project environments, troubleshooting integration issues in different systems also be involved in building new features for next generation of cloud recovery services and managed services.
· You will directly guide the technical strategy for our clients and build out a new capability within the company for DevOps to improve our business relevance for customers.
· You will be coordinating with Cloud and Data team for their requirements and verify the configurations required for each production server and come with Scalable solutions.
· You will be responsible to review infrastructure and configuration of micro services and packaging and deployment of application
To be the right fit, you'll need:
· Expert in Cloud Services like AWS.
· Experience in Terraform Scripting.
· Experience in container technology like Docker and orchestration like Kubernetes.
· Good knowledge of frameworks such as Jenkins, CI/CD pipeline, Bamboo Etc.
· Experience with various version control system like GIT, build tools (Mavan, ANT, Gradle ) and cloud automation tools (Chef, Puppet, Ansible)
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Exp:8 to 10 years notice periods 0 to 20 days
Job Description :
- Provision Gcp Resources Based On The Architecture Design And Features Aligned With Business Objectives
- Monitor Resource Availability, Usage Metrics And Provide Guidelines For Cost And Performance Optimization
- Assist It/Business Users Resolving Gcp Service Related Issues
- Provide Guidelines For Cluster Automation And Migration Approaches And Techniques Including Ingest, Store, Process, Analyse And Explore/Visualise Data.
- Provision Gcp Resources For Data Engineering And Data Science Projects.
- Assistance With Automated Data Ingestion, Data Migration And Transformation(Good To Have)
- Assistance With Deployment And Troubleshooting Applications In Kubernetes.
- Establish Connections And Credibility In How To Address The Business Needs Via Design And Operate Cloud-Based Data Solutions
Key Responsibilities / Tasks :
- Building complex CI/CD pipelines for cloud native PaaS services such as Databases, Messaging, Storage, Compute in Google Cloud Platform
- Building deployment pipeline with Github CI (Actions)
- Building terraform codes to deploy infrastructure as a code
- Working with deployment and troubleshooting of Docker, GKE, Openshift, and Cloud Run
- Working with Cloud Build, Cloud Composer, and Dataflow
- Configuring software to be monitored by Appdynamics
- Configuring stackdriver logging and monitoring in GCP
- Work with splunk, Kibana, Prometheus and grafana to setup dashboard
Your skills, experience, and qualification :
- Total experience of 5+ Years, in as Devops. Should have at least 4 year of experience in Google could and Github CI.
- Should have strong experience in Microservices/API.
- Should have strong experience in Devops tools like Gitbun CI, teamcity, Jenkins and Helm.
- Should know Application deployment and testing strategies in Google cloud platform.
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Excellent understanding of Java
- Knowledge on Kafka, ZooKeeper, Hazelcast, Pub/Sub is nice to have.
- Understanding of cloud networking, security such as software defined networking/firewalls, virtual networks and load balancers.
- Understanding of cloud identity and access
- Understanding of the compute runtime and the differences between native compute, virtual and containers
- Configuration and managing databases such as Oracle, Cloud SQL, and Cloud Spanner.
- Excellent troubleshooting
- Working knowledge of various tools, open-source technologies
- Awareness of critical concepts of Agile principles
- Certification in Google professional Cloud DevOps Engineer is desirable.
- Experience with Agile/SCRUM environment.
- Familiar with Agile Team management tools (JIRA, Confluence)
- Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)
- Good communication skills
- Pro-active team player
- Comfortable working in multi-disciplinary, self-organized teams
- Professional knowledge of English
- Differentiators : knowledge/experience about
As a MLOps Engineer in QuantumBlack you will:
Develop and deploy technology that enables data scientists and data engineers to build, productionize and deploy machine learning models following best practices. Work to set the standards for SWE and
DevOps practices within multi-disciplinary delivery teams
Choose and use the right cloud services, DevOps tooling and ML tooling for the team to be able to produce high-quality code that allows your team to release to production.
Build modern, scalable, and secure CI/CD pipelines to automate development and deployment
workflows used by data scientists (ML pipelines) and data engineers (Data pipelines)
Shape and support next generation technology that enables scaling ML products and platforms. Bring
expertise in cloud to enable ML use case development, including MLOps
Our Tech Stack-
We leverage AWS, Google Cloud, Azure, Databricks, Docker, Kubernetes, Argo, Airflow, Kedro, Python,
Terraform, GitHub actions, MLFlow, Node.JS, React, Typescript amongst others in our projects
Key Skills:
• Excellent hands-on expert knowledge of cloud platform infrastructure and administration
(Azure/AWS/GCP) with strong knowledge of cloud services integration, and cloud security
• Expertise setting up CI/CD processes, building and maintaining secure DevOps pipelines with at
least 2 major DevOps stacks (e.g., Azure DevOps, Gitlab, Argo)
• Experience with modern development methods and tooling: Containers (e.g., docker) and
container orchestration (K8s), CI/CD tools (e.g., Circle CI, Jenkins, GitHub actions, Azure
DevOps), version control (Git, GitHub, GitLab), orchestration/DAGs tools (e.g., Argo, Airflow,
Kubeflow)
• Hands-on coding skills Python 3 (e.g., API including automated testing frameworks and libraries
(e.g., pytest) and Infrastructure as Code (e.g., Terraform) and Kubernetes artifacts (e.g.,
deployments, operators, helm charts)
• Experience setting up at least one contemporary MLOps tooling (e.g., experiment tracking,
model governance, packaging, deployment, feature store)
• Practical knowledge delivering and maintaining production software such as APIs and cloud
infrastructure
• Knowledge of SQL (intermediate level or more preferred) and familiarity working with at least
one common RDBMS (MySQL, Postgres, SQL Server, Oracle)
CI/CD tools Jenkins/Bamboo/Teamcity/CircleCI, DevSecOps Pipeline, Cloud Services (AWS/Azure/GCP), Ansible, Terraform, Docker, Helm, Cloud formation template, Webserver deployment & config, Databases(SQL/NoSQL) deployment & config, Git, Artifactory, Monitoring tools (Nagios, Grafana, Prometheus etc), Application logs (ELK/EFK, Splunk etc.), API Gateways, Security tools, Vault. |
• At least 4 years of hands-on experience with cloud infrastructure on GCP
• Hands-on-Experience on Kubernetes is a mandate
• Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
• Knowledge and hand-on-experience in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
• Knowledge and hand-on-experience on the various platforms (e.g. Gitlab, CircleCl and Spinnakar)
• Familiarity with monitoring and alerting tools (e.g. CloudWatch, ELK stack, Prometheus)
• Proven ability to work independently or as an integral member of a team
Preferable Skills:
• Familiarity with standard IT security practices such as encryption,
credentials and key management.
• Proven experience on various coding languages (Java, Python-) to
• support DevOps operation and cloud transformation
• Familiarity and knowledge of the web standards (e.g. REST APIs, web security mechanisms)
• Hands on experience with GCP
• Experience in performance tuning, services outage management and troubleshooting.
Attributes:
• Good verbal and written communication skills
• Exceptional leadership, time management, and organizational skill Ability to operate independently and make decisions with little direct supervision
- GCP Cloud experience mandatory
- CICD - Azure DevOps
- IaC tools – Terraform
- Experience with IAM / Access Management within cloud
- Networking / Firewalls
- Kubernetes / Helm / Istio
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

