Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.
Here's what you'll do day-to-day:
- Actively seeking out new sales opportunities through networking and social media.
- A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
- Demonstrating and presenting products and services.
- Account management for key clients of the organisation.
- Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.
Here's what we're looking for:
- People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
- Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
- A person who is articulate, organized, detail-oriented, and has the ability to multitask.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Bourdaina
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About The Role
We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.
We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.
What Describes You Best
● Bachelor of Engineering (preferred IT - CE background)
● 0-2 Years of prior experience in Customer Support Service
Skills
● Good written and oral communication skills
● Excellent customer handling skills
● Experience with ticketing tools like Freshdesk,Zendesk
● Corporate emailing and documentationknowledge
● Knowledge of Excel, Word, and PowerPoint
● Experience in creating FAQs and building a knowledge base
What will you Own?
As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.
Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.
Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.
Why Join Us
● Be a part of our growth story as we aim to take a leadership position in international markets.
● Opportunity to manage and lead global teams and channel partner networks.
● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.
● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.
A Business Development Executive (BDE) is a key player in a company's growth strategy. BDEs are responsible for identifying and generating new business opportunities, and for building and maintaining relationships with clients. Their responsibilities include:
- Identifying new business opportunities: Researching markets and trends to find new clients and ways to serve existing clients better
- Building relationships: Developing long-lasting relationships with clients and key stakeholders
- Driving revenue growth: Setting sales goals, negotiating deals, and ensuring customer satisfaction
- Managing the sales process: Owning the sales lifecycle from prospecting to implementation
- Collaborating with others: Working with senior team members to manage risks, and with the sales team to keep and grow accounts
- Communicating with clients: Understanding client needs, offering solutions, and providing excellent customer service
- Preparing presentations: Creating pitches and proposals for clients, and preparing sales displays
- Managing sales meetings: Conducting virtual and in-person meetings with clients
- Attending events: Attending conferences and industry events to promote the company
Machine Learning (ML)
Data AnalyticsJob Description: Product Manager for GenAI Applications on Data Products About the Company: We are a forward-thinking technology company specializing in creating innovative data products and AI applications. Our mission is to harness the power of data and AI to drive business growth and efficiency. We are seeking a dynamic and experienced Product Manager to join our team and lead the development of cutting-edge GenAI applications. Role Overview: As a Product Manager for GenAI Applications, you will be responsible for conceptualizing, developing, and managing AI-driven products that leverage our data platforms. You will work closely with cross-functional teams, including engineering, data science, marketing, and sales, to ensure the successful delivery of high-impact AI solutions. Your understanding of business user needs and ability to translate them into effective AI applications will be crucial. Key Responsibilities: - Lead the end-to-end product lifecycle from ideation to launch for GenAI applications. - Collaborate with engineering and data science teams to design, develop, and deploy AI solutions. - Conduct market research and gather user feedback to identify opportunities for new product features and improvements. - Develop detailed product requirements, roadmaps, and user stories to guide development efforts. - Work with business stakeholders to understand their needs and ensure the AI applications meet their requirements. - Drive the product vision and strategy, aligning it with company goals and market demands. - Monitor and analyze product performance, leveraging data to make informed decisions and optimizations. - Coordinate with marketing and sales teams to create go-to-market strategies and support product launches. - Foster a culture of innovation and continuous improvement within the product development team. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - 3-5 years of experience in product management, specifically in building AI applications. - Proven track record of developing and launching AI-driven products from scratch. - Experience working with data application layers and understanding data architecture. - Strong understanding of the psyche of business users and the ability to translate their needs into technical solutions. - Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. - Strong analytical and problem-solving skills, with a data-driven approach to decision making. - Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. - Passion for AI and a deep understanding of the latest trends and technologies in the field. Benefits: - Competitive salary and benefits package. - Opportunity to work on cutting-edge AI technologies and products. - Collaborative and innovative work environment. - Professional development opportunities and career growth. If you are a passionate Product Manager with a strong background in AI and data products, and you are excited about building transformative AI applications, we would love to hear from you. Apply now to join our dynamic team and make an impact in the world of AI and data.
NodeJS (Node.js)
MongoDB
ExpressLooking for enthusiastic tech driven individuals who can architect a web application, push pixels, design a web API, design a UI and optimize the backend for scalability. Should be thrilled to deep dive into the field of Location Intelligence.
Hiring for the role of Backend Developer for our Development team. Apply if you are keen to explore how data-tech is changing the decision intelligence landscape.
About the organization
Sociometrik is a geospatial data intelligence start-up based out of New Delhi, India - founded in 2019 with the mission of redefining data-backed executive decision making. We measure and quantify physical earth, built structures and human activity using multi-channel data sources like satellite imagery, smartphone mobility, web records and administrative data to power alternative data-based decision support systems for our clients.
Responsibilities And Duties
- Write effective, scalable and reusable code
- Participate in system design and architecture discussions
- Collaborate with Product Owner to identify optimal ways to implement new features & product enhancements.
- Coordinate with internal teams to understand user requirements and provide technical solutions.
- Create UI mock-ups and transform them into quality product features consistent with the Product Owner’s vision.
Frontend Web Developer
- Minimum 3 years of work experience as a backend developer
- Minimum 3 years experience in Node.js
- Must have Experience working in a Typescript codebase
- Experience with Leaflet.JS, Google Maps API, or Geospatial projects are a "Nice to Have"
- Exposure to deck.gl is “Good to Have”.
- Proficiency with HTML, CSS, JavaScript and jQuery
- Must have Experience collaborating in a team environment
Soft Skills
- An analytical bent of mind
- Good time management skills
- Curiosity for learning
- Creative vision
- Team spirit and good problem-solving skills
Hiring Process
Below is our hiring process for this position. We will reach out or send a rejection notice to most candidates within 1-5 business days of applying. Sociometrik promises to value your time and professionalism in every step of the process.
- Quick Screening
- Interview with Technical Lead
- Final Interview with Leadership
• Team Lead (6-8 yrs of total experience), minimum 3 years of Team Lead exp. required
• Knowledge of full technology stack and experience of leading a team
• Proposing right data structures
• Deciding the right technology stack
• Process Flow Designing
• JIRA tool (Project management tool)
Job Description:
• Lead end-to-end IT needs of the division and build a strong full-stack delivery team
• Lead directly (hands-on) the building and running of best-in class platform for online learning
and application portal
• Incorporate key features including adaptive learning, analytics tracking capabilities,
streamlining application processes on the portal, machine learning for automatic university
recommendation system
• Ensure scalability, performance, resilience and device portability of the platform, including
adequate backups, disaster recovery, pen testing, network security etc. to avoid data
breaches, given the high volume of sensitive data
• Lead collaboration with the development teams, project management, IT service and support
teams and other to support their activities, respond to their needs and respond to incidents
Candidate profile:
Ideally, you’d also have experience with:
• Developing and maintaining products that are used by many thousands or millions of people
• Ruby, Rails, React, Node.js, JavaScript, or Python
• Kafka, Amazon MQ, RabbitMQ or similar streaming or messaging systems
• EdTech, eCommerce, or content-management software
• Relational databases, ORM frameworks, and their alternatives
• Microservices or SOA; RESTful APIs, JSON
• AWS, Docker, Kubernetes, ELK stack
• DevOps, Observability, Infrastructure as Code
Amazon Web Services (AWS)
Kubernetes
DockerGoodera is looking for an experienced and motivated DevOps professional to be an integral part of its core infrastructure team. As a DevOps Engineer, you must be able to troubleshoot production issues, design, implement, and deploy monitoring tools, collaborate with team members to improve the existing and develop new engineering tools, optimize company's computing architecture, design and conduct security, performance, availability and availability tests.
Responsibilities:
This is a highly accountable role and the candidate must meet the following professional expectations:
• Owning and improving the scalability and reliability of our products.
• Working directly with product engineering and infrastructure teams.
• Designing and developing various monitoring system tools.
• Accountable for developing deployment strategies and build configuration management.
• Deploying and updating system and application software.
• Ensure regular, effective communication with team members and cross-functional resources.
• Maintaining a positive and supportive work culture.
• First point of contact for handling customer (may be internal stakeholders) issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Develop tooling and processes to drive and improve customer experience, create playbooks.
• Eliminate manual tasks via configuration management.
• Intelligently migrate services from one AWS region to other AWS regions.
• Create, implement and maintain security policies to ensure ISO/ GDPR / SOC / PCI compliance.
• Verify infrastructure Automation meets compliance goals and is current with disaster recovery plan.
• Evangelize configuration management and automation to other product developers.
• Keep himself updated with upcoming technologies to maintain the state of the art infrastructure.
Required Candidate profile :
• 3+ years of proven experience working in a DevOps environment.
• 3+ years of proven experience working in AWS Cloud environments.
• Solid understanding of networking and security best practices.
• Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef, Puppet, CFEngine, etc.
• Experience in scripting or programming languages (Bash, Python, PHP, Node.js, Perl, etc.)
• Experience designing and building web application environments on AWS, including services such as ECS, ECR, Foregate, Lambda, SNS / SQS, CloudFront, Code Build, Code pipeline, Configuring CloudWatch, WAF, Active Directories, Kubernetes (EKS), EC2, S3, ELB, RDS, Redshift etc.
• Hands on Experience in Docker is a big plus.
• Experience working in an Agile, fast paced, DevOps environment.
• Strong Knowledge in DB such as MongoDB / MySQL / DynamoDB / Redis / Cassandra.
• Experience with Open Source and tools such as Haproxy, Apache, Nginx and Nagios etc.
• Fluency with version control systems with a preference for Git *
• Strong Linux-based infrastructures, Linux administration
• Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat.
• Hands-on in logging, monitoring and alerting tools like ELK, Grafana, Metabase, Monit, Zbbix etc.
• A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead.
d ability to rain others on technical and procedural topics.
Javascript
PHP
Python
Ruby on Rails (ROR)NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon