Servicenow Developer

Our client is the industry-leading provider of AI Assisted Conversational messaging

solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and

Education Institutes drive consumer experience over text messaging channels like SMS/

Whatsapp in their Enquiry management and Customer support processes. As a forward-

thinking global company, it continues to innovate and develop cutting-edge technologies like

Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses

digitally communicate with their customers. They integrate with Top CRMs like Salesforce,

Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to

large global staffing companies and large insurance companies).

As the Director of Sales, you will play a pivotal role in driving business growth by engaging,

winning, and retaining customers for their messaging solutions. Their approach emphasizes

consultative selling, supported by cutting-edge sales tools across the entire funnel. Key

responsibilities include building and leading a sales team in India, achieving ambitious sales

targets, managing a pipeline of prospects, and forecasting performance with precision.

Key Responsibilities:

● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the

achievement of a sales targets

● Pipeline Management: Develop and manage a robust pipeline of prospects to

consistently deliver positive results.

● Forecasting Accuracy: Provide accurate monthly and quarterly performance

forecasts, maintaining a 10-20% margin of error from actual bookings.

● Collaboration with Customer Success and Development Teams: Work closely

with customer success and development teams to meet customer requirements

effectively.

● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to

identify market opportunities, work with large/medium customers and partners, and

create relevant sales playbooks and collaterals.

● Customer Engagement: Understand customer sales and marketing processes,

provide consultancy on best messaging programs, and evangelize company’s

solutions.

● Ensure the team is able to generate their own leads to meet assigned quotas.

What we need:

● Minimum 12+ years hands-on prior work experience with SaaS sales

● Prefer at least 6-8 years successfully running a sales organization (team)

● Willingness to work in US shift timing- 7pm- 4am IST.

● Love crushing goals and quotas

● Ability to live, eat and breathe data and insights. You should also be able to look at

Customer’s dashboard and make sense of what’s happening - which campaigns are

performing, who are their most responsive sales guys etc.

● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but

long-term planning, quick and agile execution which can be measured on a day-to-

day basis.

● Breathes Customers - Extremely customer centric and willingness to go that extra

mile to win a customer and more importantly woo them. This is their Core Value and

they want the DoS to exhibit it aplenty.

● Self-starter, motivated individual - who can work alone and create an impact

● Strong team player - Ability to work with cross geographical teams and in different

time zones.

Company Benefits:

● Attractive Salary: Enjoy a generous fixed compensation that recognizes your

expertise and leadership.

● Performance-based Incentives: Your contributions and achievements will be

rewarded through performance-based incentives, reflecting the value you bring to the

organization.

● Bonus Compensation: Standout performance may lead to additional bonuses

through the reward process, recognizing your exceptional contributions.

● Comprehensive Insurance Coverage: Group medical insurance for you, your

spouse, and two children, along with personal accidental insurance.

● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that

you are fairly rewarded for your commitment and dedication.

● Employee Wellness: Well-being of employees is at the forefront. Work in an

environment that promotes a healthy work-life balance, allowing you to excel in both

your professional and personal life.

● Experience of a lifetime:

○ The freedom and flexibility to handle your role in a way that’s right for you

○ Gain exposure to a dynamic and growing global business environment

○ Exposure to innovative and cutting-edge technology and tools 

○ Scope to showcase one’s analytical capabilities and make high impact

contributions to Business teams

Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.

http://futuristiclabs.io/

At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.

http://getriku.com" target="_blank">http://getriku.com

http://cookwithsemi.com" target="_blank">http://cookwithsemi.com

http://www.klynk.app" target="_blank">www.klynk.app

So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!

​

We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.

We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.

As a Product Designer you will:

• As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
• You are an active collaborator/contributor for our other web applications.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
• Work closely with the engineering team to assure design quality by auditing implementation during development.
• Define the product briefs together with stakeholders, get buy-in of your design.
• Attend product meetings and have a granular understanding of the company’s goals.
• Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
• Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
• Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
• Ensure that we have the right product velocity by working with business, growth, and core product teams.
• Measure and iterate on your developed product once it’s live based on product OKRs
• Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
• Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
• Establish design systems to maintain design consistency and coherence across the brand.
• Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.

What do we think you need to succeed in this role:

• Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
• Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
• Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
• Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
• Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• Leadership: You have the ability to lead and manage several complex projects simultaneously
• Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
• First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
• Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
• Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
• Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
• Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
• Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.

Benefits

Curious what it's like to work at Futuristic Labs?

Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)

Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe

• Work with development teams and product managers to ideate software solutions

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Write technical documentation

• Proven experience in Software Development

• Experience developing web applications

• Knowledge and Understanding  of programming languages(e.g. Java, Python, C, C++) and Understanding JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) 

• Excellent communication and teamwork skills

• Great attention to detail

• Identifying broader trends and filling category gaps
• Supplier relationship building
• Handling merchandising operations
• Coordinating with marketing, supply chain, catalog team, finance/ commercial and other functions of the organization
• Catalog monitoring
• Discount monitoring

Desired Candidate Profile

• 4 - 10 years of experience
• Good analytical skills
• Willingness to learn, innovate, take initiatives, think beyond what is conventional and accepted and the ability to work in a flat organization
• Strong analytical aptitude in problem solving
• Proven track record of finding innovative solutions to business problem
• Previous work experience in E-Commerce companies    

This person MUST have: 

- BE Computer Science, MCA or equivalent 

- Extreme CSS skills 

- Experience with ReactJS or NextJS is a MUST 

- Strong communication skills 

- A strong passion for writing simple, clean and efficient code. 

- Sound knowledge of clean code, no unused code, optimized code and more. - Always starting with a document and then implementing in a systematic and organized manner 

- Past experience as a frontend developer building modern JavaScript-based web applications - Excellent verbal and written communication, teamwork, decision making and influencing skills. 

Experience: 

- Min 3 year experience 

- Not more than 15 year experience. 

- Startup experience is a must. 

Location 

- Remotely, anywhere in India

Timings: 

- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone. 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period. 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Experience in working with SDLC. Experience in end to end SDLC documentations.
• Experience in Banking/Financial Application.
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Hands-on experience in Web Services
• Excellent programming, unit testing and debugging skills in Mobile Java (Android and Kotlin)
• Good designing skills based on object-oriented design patterns & frameworks
• Basic/core Java/Kotlin/OOPS knowledge and an understanding of Java technologies is mandatory
• Very good exposure in frameworks like Android Architecture, SDK, SDK Development
• Strong Experience in Mobile Application Development Life Cycle
• Experience in Design Patterns MVVM, MVP etc.
• Programming new Android Applications from specifications
• Experience in implementing communication with API servers via web-services using JSON and XML
• Exploring upcoming new features of Android Platform

Job Responsibities:

Junior Quality Assurance (QA) engineer role and responsibility includes:

• Understanding the product requirement.
• Develop use cases and test cases
• Execute functional and regression testing (It also includes uncovering the bugs early in the product life cycle by doing manual and automated tests to ensure product quality)
• You are responsible for conducting various levels of testing before product launches to ensure software runs smoothly and meets client needs while being cost-effective.
• You will also review software requirements and track quality assurance metrics.