- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with the development and implementation of ServiceNow CSM, ITSM modules or other ITSM applications.
- Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, and Jelly.
- Custom UI Changes with the usage of Web Technologies such as DOM, and HTML changes.
- Experience with extending the ServiceNow schema to custom applications
- Understands technical and functional design requirements related to ServiceNow.
- Create and manage scripts and workflow.
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g. MySQL, Oracle)
Shubham Vishwakarma
Full Stack Developer - Averlon
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work with peers in Product, QA, and other Engineering departments;
coach and mentor team members;
cautiously drive adoption of new technologies and processes;
preserve our engineering values of quality, scalability, and maintainability;
“see around corners” — identify blind spots and prioritize work across teams;
work with international teams to ensure successful product development and delivery; and
own the overall architecture and systems engineering for your products.
Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
Store Keeper
• Required: HSC/Diploma/BBA or Certificate in Logistics, Warehousing, or Inventory Management
• Experience: 2-3 years
Java
React.js
Javascript
Angular (2+)- 2 – 6 years of experience with in Java /J2EE.
- Hands-on experience working on Core JAVA, JSP, Servlets, Spring,Java script, Apache & Tomcat, Web services ,ReactJS and JQuery.
- Having experience on Multi-threading is added advantage.
- Exposure working on Linux environment is preferred.
- The ability to work in a fast, agile and nimble environment with frequent change
- Good communication & presentation skills
- Troubleshooting of issues
Purpose of the role
The UX Architect will be directly involved in designing a user and will be responsible for a meaningful presentation of information and organizational structure on the website from the user’s perspective. The candidate will conceptualise the layout and functionality contained within interactive interfaces of websites and will be responsible for optimizing the usability of the website applications to allow various user roles to accomplish their objectives in a manner that results in the best possible user experience.
Profile – Roles and Responsibilities
Areas of Responsibility & brief description
Responsibility Level
- Demonstrate effective management of shifting priorities, delivering thorough work products and meeting project deadlines.
- Working on information visualization, including information architecture, user flow/interaction modelling, node-based and tagged taxonomy development and other information-related frameworks and methodologies.
- Developing low to medium-fidelity wireframes and interactive prototypes, augmented as necessary with clear annotations of UI control behaviour, to hand off to front and back-end development and quality assurance teams.
- Develop, extend and apply detailed user interface specifications, UI pattern libraries, reusable GUI components, content inventories, and design guidelines for ecommerce websites, delivered in Agile software development cycles.
- Employ a variety of user-centered iterative design methodologies and objective evaluation techniques.
- Work with a variety of rapid prototyping and visualization tools including HTML, CSS and JavaScript.
- As needed, lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality
- Articulate the research findings and UX strategy in clear and actionable design artifacts, including personas, user journeys, screen flows, wireframes and prototypes.
- Judicious use of natural resources
- Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.
Full
Indicative KRA’s/Budgetary and Revenue Responsibilities
- Common KRAs – Finance goal, Employee and Customer satisfaction
- Assisting with research and introduction of value-added services
- Ensure successful implementation of projects
- Ensure compliance with Bourntec
Key Interactions within and outside of Bourntec
External
Internal
- Customers
- Senior stakeholders and managers
- Product team
- Operations
Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)
Bourntec operations
Education: As per comp requirements
Experience:
- 8+ years related work experience. UX research experience must include an established, heavily trafficked, consumer facing website or equivalent combination of education and experience.
- Possesses broad expertise in end-user data collection involving complex web and mobile software applications.
- Strong user experience research foundation and flexible approach
- Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience.
- Demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members.
Knowledge & Key Skills:
- Extensive portfolio that includes examples of leading strategic research and design with significant business outcomes, creation of long-term research plans, and a demonstrated proficiency with interaction design.
Competencies/Personal Attributes
Behavioural Competencies
Entrepreneurship
Functional Competencies
- Quality & Service Orientation
- Enterprise Architecture
- Teamwork & Collaboration
- Service Management
- Diversity Sensitivity
- System Integration
- Personal & Professional Development
- Solutioning
- Delivering Results
- Communication
- Networking
- Leadership
Additional Requirements
- Ability to travel 20-30% of the time.
- Ability to communicate with team members, partners, stakeholders, and the internal and external technical community.
Ability to create output artifacts in the form of documentation, slide decks, and programming code.
Our Company:
Bourntec Solutions, Inc. is a trusted company across four continents as a Global IT Consulting and Technology partner for its clients. Bourntec offers exceptional customer outcomes and collaborative knowledge and experience of over 400 employees worldwide. Bourntec helps its clients to solve toughest challenges in their markets by harnessing the power of emerging technologies; or deliver outstanding business value through cloud adoptions, digital transformations, or technology innovations.
Bourntec prepares its talent for the next wave of technologies, providing access to industry expertise across the full suite of applications. Our technology towers portfolio includes Digital Practice viz. standard opensource technologies, MS dotnet, blockchain, Devops etc., Enterprise Applications viz. Oracle, MS Dynamics, Salesforce and Cloud Migration and modernisation solutions in AWS, Azure etc., Data, Analytics & Applied AI, solution expertise.
Headquartered in Schaumburg, Illinois, we operate in North America, Middle East, Europe and Indian subcontinent. India operations are headquartered in Hyderabad, and we have two offshore delivery centres in Kochi & Bhubaneswar. Diversity & Inclusivity is imbibed in Bourntec’s value system of “Respecting each other” and we practise Equal Opportunity Employment.
Share your view on the below questions, It will be easy for us to understand their thinking process
- Which UX Framework you use in your design process?
- How you design the Information Architecture for project ?
- Describe your design process?
- Do you think UX architect should know basics of coding? why?25
goal is to improve the sales and profitability of businesses to drive sustainable growth.
Visit - stores.xoxoday.com so the interview call is more meaningful.
Responsibilities:
● PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category.
● Ensure Profitability by negotiating the best category margins, securing marketing support from
brands, and focusing on delivering the budgeted top-line and bottom-line.
● Assortment planning: Ensure we have a competitive catalog compared to other players across
brands and sub-categories.
● Customer Experience: Anticipate and create solutions for customer pain points. Should be able to
resolve customer escalation and deliver on the expected NPS for the category.
● Category marketing: Create weekly, monthly, and quarterly calendars Have joint marketing plans
signed off with partner brands, execute the plan in coordination with the internal team
● Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a
smooth functioning system and to be able to deliver on the required set of parameters measured
across each function
● Working with customers and merchandisers and finding new ways of expanding product
categories.
● Responsible for demand and supply planning both sides of the business and planning marketing
and sales strategies for the category growth.
● Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace
team to ensure sufficient visibility to our products and jointly participate in the marketing events
conducted on the platform.
Following skills are mandatory:
1. 3-7 years of experience in global category roles, preferably digital categories.
2. Hands-on in Sales, Operations, and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and tactical
executioner with a proven track record of finding solutions to business problems.
4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
5. MBA from reputed colleges would be preferred
6. Team management experience will be a plus, its cross-functional role.
7. A strategic thinker along with a growth mindset will be a right fit
What you can look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts,
yet maintain the quality of content, interact and share your ideas and have loads of learning while at work.
Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai,
Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Managing all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies
- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
- Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders
- Developing and implementing technology road maps with the vendor to strategically drive sales and conversions, enhanced customer experience and continually elevate the site as a digital flagship destination
- Driving continued innovation and best practice implementation
- Supervising all activities and product development
- Ensuring the prices of the products and the offers on the website are updated and there is quality control
- Creating potential customer base, sales and satisfaction across the Indian and South-east Asian markets and territories and enhance the customer experience, execute customer order fulfilment, and maintain the organization of the website.
- Analyzing data from market and consumer studies to generate commercial insights
- Ensuring to make a proper scheduling of deliveries and coordinate well with the delivery team to avoid getting delays
- Preparing reports to check the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis
- Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.
What you need to have:
- Tier 1 colleges only. IIMs, XLRI, SP Jain etc.
- Minimum 6 to 15 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)
- Excellent communication and interpersonal skills (verbal and written)
- Strong analytical, data and problem-solving skills, with the ability to use the information for reporting
- Drive and manage own tasks effectively; work independently and be an effective contributor to the team
- Meticulous attention to detail and follow through
- Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of high-quality work
- Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint
1. Witty and Funny.
2. Command over Language and Grammer.
3. Hawk-Eye for details.
4. An avid reader.
5. Updated in Current Affairs
6. An overview of Wordpress and Google Drive.
7. How to research a topic Fast?
8. Google Advanced Search would be a plus.
9. Aware of some Basic SEO and SMO.
NodeJS (Node.js)Javascript
AngularJS (1.x)Angular (2+)MongoDB
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Full Stack Developer - Averlon