ServiceNow USEM Technical Consultant -(Offshore) at Cloud Sara Technologies · Remote only · 5 - 10 years · ₹18L - ₹18L / yr · Raised funding · Remote only · Posted 29 Sep 2026

ServiceNow USEM Technical Consultant -(Offshore) Contract Role
· Location- Remote
· Contract- 6 months
Job Description
Position Description:
The ServiceNow USEM (SecOps) Technical Consultant (Security Operations) is responsible to lead the design, development, and implementation of security operations (SecOps) solutions on the ServiceNow platform. This role is responsible for integrating security workflows, enhancing automation, and optimizing security response processes to ensure robust cybersecurity operations.
Primary Responsibilities:
Design, configure, and implement ServiceNow GRC/IRM modules, focusing on Policy, Compliance, and Risk Management frameworks. Develop custom solutions utilizing Flow Designer, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.
Configure Service Portal/Employee Center components, Service Catalog record producers, notifications, inbound email actions, and email-actionable approvals.
Manage Access Control Lists (ACLs) and role-based access designs alongside SLA definitions and task-based SLA behaviors.
Handle update set management and oversee code promotion across development, test, and production instances.
Requirements
Qualifications:
· 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
· 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
· Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
· Experience configuring notifications and inbound email actions, including email-actionable approvals
· Experience with ACL configuration and understanding of role-based access design
· Experience with SLA definitions and task-based SLA behavior
· Experience with Service Catalog record producers and Employee Center / Service Portal configuration
· Proficiency with update set management and promotion across development, test, and production instances
· ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred
· Work Experience: 5+ years
· Industry: Technology

About Cloud Sara Technologies
About
We are an IT solutions and staffing company established in 2011 and headquartered in Chennai. We provide enterprise software, AI solutions, and IT staffing services, with expertise across technologies such as .NET, React, Python, Java, Oracle, and SAP.
Our offerings include AI-powered solutions, ERP, HRMS, CRM, finance and inventory management systems, along with Oracle and SAP implementation and support. We also provide dedicated developer staffing and project-based technology services to clients across India and international markets.
Similar jobs (10)
- 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
- 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
- Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
- Experience configuring notifications and inbound email actions, including email-actionable approvals
- Experience with ACL configuration and understanding of role-based access design
- Experience with SLA definitions and task-based SLA behavior
- Experience with Service Catalog record producers and Employee Center / Service Portal configuration
- Proficiency with update set management and promotion across development, test, and production instances
- ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred
- 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
- Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
- Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.
ServiceNow TPRM Sr.Solution Engineer (Offshore)
· Location- Remote
· Contract- 6 months
· Budget- 1.50 lpm
Job Description
Position Description:
Templar Shield is seeking a highly skilled ServiceNow TPRM Sr. Solution Engineer to provide advisory and technical leadership for the design, optimization, implementation, and sustainment of ServiceNow Third-Party Risk Management solutions. This role translates business needs into practical platform capabilities, prioritizes out-of-box functionality, and delivers solutions aligned with Templar Shield and ServiceNow best practices.
Requirements
Primary Objectives:
· Provide advisory support and implementation best practices for ServiceNow Third-Party Risk Management.
· Assess and optimize existing ServiceNow TPRM implementations, including processes, workflows, configurations, and operating practices.
· Review and refine third-party risk tiering, Inherent Risk Questionnaires (IRQ), Vendor Risk Assessments (VRA), and scoring methodologies to improve consistency and alignment with business needs.
· Define and recommend solution options for formally tracking risk mitigation activities in ServiceNow, considering applicable licensing constraints and other business, technical, and operational factors.
· Support the creation, review, and refinement of ServiceNow user stories, acceptance criteria, process designs, test plans, and implementation documentation using Agile/Scrum methods.
· Provide advisory and subject matter expert support for client-led development, testing, validation, defect management, user acceptance testing, rollout planning, and rollout execution.
· Prepare and support project-related documentation, solution demonstrations, and stakeholder presentations.
· Provide post-rollout hypercare, troubleshooting, and knowledge transfer for the TPRM solution in accordance with the applicable project plan or other written agreement.
· Provide knowledge transfer and advisory support to client personnel for ongoing operation, administration, and sustainment of the TPRM program following project completion.
· Design, configure, implement, and support TPRM workflows, assessments, notifications, reporting, dashboards, portals, integrations, approval paths, exceptions, and ongoing monitoring.
· Develop and maintain integrations between ServiceNow TPRM and third-party tools using APIs and web services, including JSON, SOAP, and XML.
· Create and maintain solution design specifications, configuration records, deployment notes, troubleshooting guidance, and technical knowledge articles.
· Provide technical guidance and TPRM best practices to client teams; train and mentor junior consultants and administrators.
· Collaborate effectively with distributed teams and manage assigned work in alignment with client expectations and delivery standards.
Qualifications:
Core Experience:
· 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
· Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
· Demonstrated ability to lead technical workstreams, facilitate client discussions, solve complex problems, and exercise independent judgment in a customer-focused consulting environment.
· Excellent written and verbal communication, analytical, documentation, troubleshooting, and teamwork skills.
Technical Skills:
· Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.
· Proficiency in ServiceNow scripting and development, including JavaScript, Glide API, web services, and application configuration; experience with HTML and CSS. Familiarity with React, AngularJS, or Java is beneficial.
· Ability to design TPRM data models, workflow automation, integrations, security roles, reports, and client-specific configurations while maintaining platform upgradeability.
· Knowledge of third-party risk assessment, compliance, control testing, issue management, remediation, internal audit, and continuous monitoring methodologies.
· Knowledge of common security and compliance frameworks, such as NIST SP 800-53, NIST SP 800-171, NIST CSF, ISO 27000 series, PCI DSS, CIS, and NERC CIP. Knowledge of ServiceNow Performance Analytics, ITSM, or ITOM is a plus.
Certifications:
· ServiceNow Certified System Administrator required. ServiceNow Certified Implementation Specialist in TPRM preferred.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
🚨 Hiring: ServiceNow Developer | ITSM + HRSD
We are looking for an experienced ServiceNow Developer to join our team!
🔹 Experience: 6+ Years
🔹 Skills: ServiceNow, ITSM, HRSD
🔹 Location: Bangalore
🔹 Work Mode: Hybrid – 3 Days WFO
🔹 Interview Process:
• Round 1 – Virtual
• Round 2 – Face-to-Face (FTF)
🔹 Interview: Tomorrow
📩 Interested candidates, please share your updated resume.
#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Notice Period
Immediate joiners to candidates with a maximum 15-day notice period preferred.
Job Title: Technical Consultant – Netskope & SSE (L3 Engineer)
Company: Inflow Technologies
Location: Bangalore (Work From Office, 5 days/week)
About Inflow Technologies:
Inflow Technologies, founded in 2005 and headquartered in Bangalore, is a leading value-added IT infrastructure distributor across Networking, Cybersecurity, Unified Communications, AIDC, Surveillance, Server, Storage, and Software. With 20+ locations across India/South Asia and a 120+ member certified technical team, Inflow supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.
Position Overview:
We're looking for an experienced Technical Consultant (L3 Engineer) specializing in Netskope and Security Service Edge (SSE) technologies. You'll own end-to-end architecture, design, deployment, and optimization of cloud security solutions — acting as a trusted advisor who translates business requirements into secure, scalable technical architectures, and resolves advanced issues through root cause analysis.
Key Responsibilities:
Implementation & Deployment
- Deploy Netskope CASB (API + Proxy), SWG, DLP (Email/Web/Network), ZTNA (Private Access), NPA, and Prime Advantage package
- Configure traffic steering (Client, GRE, IPsec), policy rules (DLP, URL filtering, access control), and dashboard fine-tuning
- Perform agent rollout across Windows, Mac, and Mobile
Architecture & Design
- Design a secure access architecture for remote users, branch offices, and cloud workloads
- Integrate with identity providers (Azure AD, Okta) and existing security stack (Firewall, Proxy, SIEM)
- Integrate Netskope with SIEM (Splunk, QRadar), EDR tools, and email security
- Configure SSO/SAML authentication
Required Qualifications:
- Bachelor's degree in IT/CS or related field
- 6–8 years of experience (L3 level)
- Preferred certifications: Netskope Certified Cloud Security Architect (NCSA), NSK 100/200/300, CCNA/Security+ (good to have)
Interview Process: 2 rounds (Virtual) + Final round (Face-to-Face)
Senior Developer - CSM/SPM
Work Location: Gurgaon
Experience: 5–8 Years (Mid to Senior Level)
Job Description
We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.
Key Responsibilities
Must Have:
- Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
- Write server-side and client-side scripts for CSM applications and enhancements.
- Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
- Proficiency in building automation using Flow Designer and Integration Hub.
Job Summary
We are looking for an experienced GRC Technology & Transformation Lead to drive the delivery, implementation, and transformation of enterprise Governance, Risk, and Compliance (GRC) technology solutions. The role will partner with Risk, Compliance, Audit, and Technology stakeholders to modernize risk management processes through platform implementations, workflow automation, analytics, and AI-enabled solutions.
The ideal candidate will have a strong understanding of enterprise GRC frameworks, operational risk processes, and risk technology platforms, along with proven experience in technology delivery, stakeholder management, and large-scale transformation programmes.
Key Responsibilities
- Lead end-to-end delivery and transformation of enterprise GRC technology solutions supporting RCSA, Third-Party Risk Management (TPRM), Operational Risk, Controls, Compliance, and Corporate Risk functions.
- Drive implementation, configuration, enhancement, and optimization of enterprise risk technology platforms such as RSA Archer, ServiceNow GRC/IRM/TPRM, or equivalent platforms.
- Collaborate with Risk, Compliance, Internal Audit, and business stakeholders to understand requirements and translate them into scalable technology solutions.
- Define and execute technology roadmaps, platform strategies, and transformation initiatives aligned with enterprise risk and governance objectives.
- Lead workflow automation and process digitization initiatives to improve risk assessments, control monitoring, issue management, compliance tracking, and reporting.
- Identify opportunities to leverage AI/GenAI, analytics, and data-driven solutions to enhance risk management processes and operational efficiency.
- Oversee programme planning, delivery governance, resource management, risk mitigation, and continuous platform improvement.
- Manage global delivery teams and coordinate with business stakeholders, technology teams, system integrators, and external vendors.
- Establish delivery standards, performance metrics, governance mechanisms, and reporting frameworks to track programme outcomes.
- Ensure solutions align with enterprise architecture, information security, regulatory requirements, and internal governance standards.
Required Skills & Experience
- 12+ years of experience in technology delivery, enterprise GRC solutions, risk technology, or large-scale technology transformation.
- Strong understanding of Enterprise GRC, Operational Risk, RCSA, TPRM, controls management, compliance, and corporate risk processes.
- Experience with one or more enterprise risk technology platforms, such as:
- RSA Archer
- ServiceNow GRC / Integrated Risk Management (IRM) / TPRM
- Other enterprise GRC and risk management platforms
- Proven experience leading end-to-end technology implementations, platform enhancements, and transformation programmes.
- Strong understanding of workflow automation, process optimization, data management, analytics, and management reporting.
- Exposure to AI/GenAI-enabled solutions and automation initiatives is desirable.
- Excellent stakeholder management skills, with the ability to engage senior leaders across Risk, Compliance, Audit, and Technology.
- Experience managing cross-functional and global delivery teams, programme governance, and vendor relationships.
- Strong communication, problem-solving, strategic planning, and decision-making skills.
Preferred Qualifications
- Experience in banking, financial services, insurance, or other regulated industries.
- Exposure to regulatory risk management, audit management, controls testing, issue management, and enterprise risk reporting.
- Experience in GRC platform integration, data migration, reporting, and enterprise application modernization.
- Relevant certifications in RSA Archer, ServiceNow IRM/GRC, project/programme management, or risk management are an advantage.
Key Competencies
- Enterprise GRC Technology Strategy
- Technology Delivery & Programme Leadership
- Risk Platform Implementation and Optimization
- Stakeholder & Vendor Management
- Process Automation and Digital Transformation
- AI/GenAI and Analytics Enablement
- Global Team Leadership
- Governance, Controls and Continuous Improvement
📢 We're Hiring | Cybersecurity Consultant | Gurugram
Role: Cybersecurity Consultant
Experience: 7+ Years
Location: Gurugram, Haryana
We are looking for experienced cybersecurity professionals with strong hands-on expertise in security operations, infrastructure security, vulnerability management and incident response.
🔹 Key Responsibilities
- Manage and strengthen security controls across enterprise IT infrastructure.
- Perform vulnerability assessments, remediation tracking and patch management.
- Monitor security alerts, investigate incidents and support threat hunting.
- Implement and manage SIEM, EDR and endpoint security solutions.
- Work on IAM controls, including MFA, SSO, RBAC and privileged access management.
- Support network security, including firewalls, IDS/IPS, segmentation and secure remote access.
- Assist with backup, recovery, disaster recovery and business continuity activities.
- Maintain security documentation, remediation evidence and audit compliance.
🔹 Required Skills
- 7+ years of relevant experience in cybersecurity, security engineering or security operations.
- Hands-on experience with SIEM tools such as Microsoft Sentinel, Splunk, QRadar or ArcSight.
- Knowledge of Microsoft security technologies, including Defender and Entra ID, is preferred.
- Experience with vulnerability management tools such as Tenable, Qualys or CrowdStrike Falcon.
- Strong understanding of incident response, threat hunting, network security and security remediation.
- Experience with EDR, IAM and enterprise security controls.
⭐ Preferred: OT/ICS security, IEC 62443, NIST frameworks, backup/DR and network segmentation experience.
📩 Interested candidates: Please share your updated cv at: snigdhaattheratebeanhr.com
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description – Tines SOAR Engineer
Job Title: Tines SOAR Engineer
Experience: 6+ Years
Employment Type: Contract
Job Location: India – Hybrid/Remote
Company: Prama.ai
About the Role
Prama.ai is looking for an experienced Tines SOAR Engineer to design, develop, and maintain security automation workflows for enterprise SOC environments. The ideal candidate should have strong hands-on experience with Tines SOAR, security operations, incident response, API integrations, and automation.
Key Responsibilities
- Design, develop, and maintain automation workflows (Tines Stories).
- Build and enhance security playbooks for incident response and alert handling.
- Develop integrations between Tines and SIEM, EDR/XDR, IAM, ITSM, and other security tools.
- Implement integrations using REST APIs, Webhooks, JSON, and OAuth.
- Automate repetitive SOC and security operations to improve incident response efficiency.
- Troubleshoot, monitor, and optimize Tines automation workflows.
- Collaborate with SOC, Security, Infrastructure, and IT teams.
- Support security automation use cases across enterprise environments.
Required Skills
- 6+ years of IT/Security experience with strong hands-on experience in Tines SOAR.
- Hands-on experience developing Tines Stories, Actions, Event Transformations, and API integrations.
- Strong understanding of SOC, Incident Response, Security Operations, and Security Automation.
- Strong knowledge of REST APIs, JSON, Webhooks, and OAuth.
- Experience with at least one SIEM:
- Microsoft Sentinel
- Splunk
- IBM QRadar
- Google Chronicle
- Experience with at least one EDR/XDR:
- Microsoft Defender
- CrowdStrike
- SentinelOne
- Cortex XDR
- Scripting experience in Python, JavaScript, or PowerShell.
- Experience with ServiceNow or Jira.
- Working knowledge of Windows/Linux environments.
- Good understanding of TCP/IP, DNS, HTTP/HTTPS.
- Knowledge of Active Directory, Entra ID, or Okta.
Preferred Skills
- Experience working with Banking/BFSI clients.
- Knowledge of Microsoft Security Stack.
- Understanding of Threat Intelligence and MITRE ATT&CK.
- Exposure to AWS or Azure Security.
- Experience with enterprise SOC automation and security integrations.
Preferred Certifications
- Tines Certification
- Microsoft SC-200
- CompTIA Security+ / CySA+
- Microsoft AZ-500










