
Proper Job Description
A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.
Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.
The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.
The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.
Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.
Experience
o 7–10 years of overall IT/software development experience
o Minimum 5 years of ServiceNow development experience
o At least 2 years of experience delivering CSM implementations projects
Technical Skills
o Configuring and customizing features within the ServiceNow CSM module
o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.
o Strong expertise in building and consuming REST and SOAP APIs
o Experience working with Integration Hub and MID Server
o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs
o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows
Certifications (Mandatory)
o Certified System Administrator (CSA)
o Certified Implementation Specialist – CSM
Soft Skills
o Strong analytical and problem-solving skills
o Effective communication and stakeholder engagement abilities
o Ability to work independently and deliver in a fast-paced environment
Location and Flexible locations: PAN India (Any CG Location)

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creating new business opportunities.It is an individual contributor role wherein you would work with a small but highly competitive and effective team.
Responsibilities:
● Develop a thorough understanding of our product offerings and target segment.
● Prospect, qualify, follow up and educate a high volume of cold leads into prospects through
outbound channels.
● Servicing & qualifying inbound customer inquiries.
● Identifying and developing new sales opportunities.
● Contacting potential customers on LinkedIn, via phone calls and emails.
● Support Sales Executives by prospecting and scheduling qualification meetings and product
demos.
● Maintain a sufficient volume of outbound activities to achieve or exceed your monthly quota
of scheduled demos and qualified opportunities.
Requirements:
● 1 to 3 years of experience as SaaS SDR or BDR in a B2B SaaS/IT Software/IT Products
Company.
● Bachelor's Degree or relevant working experience.
● Highly motivated, driven and self-starting individual.
● Ambitious, result-oriented and has a great attention to detail.
● Strong convincing skills with active listening ability.
● Outstanding written, verbal & presentation skills.
● Must have some experience pursuing mid-market or enterprise customers.
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(calls, emails, Linkedin, social selling, Sales automation tools and more).
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Job Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.
Key Responsibilities:
- Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
- API Development: Build RESTful APIs and integrate them with front-end components.
- Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
- UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
- Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
- Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
- Version Control: Use Git for version control and collaborate with other developers on code management.
- Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.
Required Skills and Qualifications:
- Proficiency in:
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Position: Human Resources - Sr. executive
Level: Junior Management
Position/Role
This position is responsible for End-to-End Recruitment, Completing On boarding
Formalities, Statutory Compliance Co-ordination, Attendance, HRMS, Payroll,
Documentation, Reports and ensure seamless execution of HR related activities.
Responsibilities
1. Responsible for End-to-End Recruitment process
Formulating detailed job descriptions and posting them wherever required.
Ensure seamless co-ordination with the recruitment agencies to ensure
closures in adherence to the TAT.
Plan and strategize to ensure organic closures adhering to the TAT.
Conducting telephonic interviews to create a shortlist of qualified
candidates.
Interviewing candidates on the shortlist and maintaining a database on
employees for future vacancies.
To analyse hiring trends, post job vacancies, and following up with
candidates during the hiring process.
Producing monthly reports on hiring status and planning new hiring
strategies.
2. Responsible to manage and execute entire Joining and Documentation process.
3. Preparing third party contracts and agreements.
4. Responsible to manage the exit formalities.
5. Complete HR Projects as and when required.
6. Ensure attendance maintenance of all employees every month.
7. Responsible for End-to-End statutory compliance co-ordination.
8. SPOC for HRMS and on boarding any new employees on HRMS
9. Manage Payroll activities in coordination with the accounts and the contracted
agency.
Experience
5 – 7 years
Education
MBA in Human Resources/Personnel
Competencies/Skills
Co-ordinating and managing Recruitment.
Knowledge on organically hiring through social media.
Strong Knowledge on Statutory Compliance.
Advance Ms Excel skills.
Excellent communication skills.
Excellent interpersonal skills.
Personal attributes- Pleasing personality.
Excellent Presentation skills.
Self-Motivated.
Proficient in MS Office suite of Programs.
High Attention to detail
Preparing and maintaining reports
Company Overview:
Replicant Systems is a dynamic startup focused on developing capabilities in hardware design solutions. We are dedicated to creating innovative products that push the boundaries of technology and enhance user experiences for clients in consumer electronics, power and aerospace & defence industries.
Replicant Systems is founded by experienced entrepreneurs-turned-angel investors who operate their own family office for investments in Hyderabad, called Sunn91 Ventures.
Position Summary:
We are seeking a passionate and motivated Hardware Design Intern to join our team. This internship offers a unique opportunity to see the inner workings of a startup from the ground-up and gain hands-on experience in hardware design and business development.
Location: Hyderabad, on-site
Key Responsibilities:
- Contribute to market research, product ideation, prototyping, and testing
- Participate in brainstorming sessions and contribute innovative ideas to enhance product designs.
- Attend client meetings and gain invaluable insight interacting with CXO suite executives and upper management
- Assist in the design and development of hardware components and systems.
- Assist in the creation and review of schematics, PCB layouts, and technical documentation
- Support in the selection and evaluation of components and materials for hardware projects
Qualifications:
- Currently pursuing a degree in electronics and communications engineering (ECE), mechanical engineering or related field
- Strong understanding of basic electronics principles and circuit design fundamentals
- Proficiency in CAD tools such as AutoCad, Altium Designer, Eagle, or KiCad is preferred
- Familiarity with microcontroller programming and embedded systems is a plus
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a team environment and adapt to changing project requirements.
- Excellent communication skills and ability to articulate ideas clearly.
Benefits:
- Gain valuable hands-on experience in hardware design within a startup environment
- Work closely with the founders who are dedicated to your professional growth
- Opportunity to contribute to real-world projects and see your ideas come to life
Duration:
This is a 3-month internship position with the potential for extension based on performance and mutual agreement.
Safety Connect is a growing company in the domain of field force and road safety.
We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.
This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.
Roles and Responsibilities:
• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales qualified leads.
• Respond, engage and qualify inbound leads and inquiries.
• Develop and execute a strong prospecting plan of attack, including email and call scripts.
• Quickly learn about the product, effectively communicate the value proposition and be able to respond to objections.
• Follow-up on leads and provide appropriate information to foster relationships.
• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM.
• Schedule meetings and demos for BDM.
Requirements /Qualifications:
-
Exceptional communication skills (both verbal and written).
-
Self-motivated with diligent work ethic, Experience with CRM applications.
-
Data-driven mindset.
-
1-3 years of experience as an Inside Sales Representative in SaaS/ B2B.
-
Bachelor’s degree or equivalent required.
Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.
Role & Responsibilities
- Execute full lifecycle software development
- Architect and conceptualize the product from initiation
- Program well-designed, testable, efficient code Develop flowcharts, layouts, and documentation to identify requirements and solutions
- Integrate software components into a fully functional software system
Qualifications: -
- Bachelor's degree in Computer Science, Software Engineering or a related technical discipline.
- 2-4 years of experience in software design and development.
- Strong coding skills (JavaScript/Typescript, Node.js).
- Strong database design (MySQL/DynamoDB) and query writing skills with a commitment to performance and efficiency.
- Working knowledge of RESTful API paradigms.
- Experience building distributed domain-driven microservices.
- Strong understanding of database and storage fundamentals.
- Experience with AWS stack.
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
- Knowledge of React.js is a plus.
- Startup experience is a plus.
What you can expect from us
1.Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll cover your bill.
2.Health insurance for you and your family.
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
Expected Skills :-
- Knowledge/Application of data structures and algorithms.-
- Problem-solving attitude : This means when you face a problem (not necessarily technical), your natural reaction is "How can I solve it best" rather than "How can I get out of it/avoid it/overlook it"-
- Working knowledge in Java(SpringFramework) is a must.
- Working knowledge in ReactJs is a plus.- Working knowledge in Python, MongoDB is a plus.
- The founding team has extensive experience in launching and scaling up fintech products & New business verticals. The founders have rich leadership experience across Consulting, fintech and payment companies
- Good in Communication ( both written and verbal)
- Should have good knowledge of HR functions and documentation
- Should have good experience and skills in recruitment using various resources
- Should be capable of handling all HR functions from day 1
Responsibilities
- Set objectives for the HR team and track progress
- Monitor internal HR systems and databases
- Review and approve or modify budgets
- Design and implement company policies
- Monitor key HR metrics
- Act as a consultant to managers and staff regarding policies and procedures
- Create detailed reports on HR costs
- Recommend new software to address personnel needs, like performance review tools
- Address employees’ queries (e.g. on compensation and labor regulations)
Requirements
- Proven work experience as an HR Operations Manager, HR Manager or similar role
- Good knowledge of labor law
- Hands-on experience with Human Resources Information Systems
- Experience designing compensation and benefits packages
- Ability to develop clear and fair company policies
- Excellent analytical and decision-making abilities
- Team management skills
OTS Solutions is looking for hiring a new business development executive at their Gurgaon office. Here are the responsibilities for the person,
- Person will be responsible to do reach outs in US market using email, calls, linkedin for a particular industry
- Person will be responsible to generate leads and setup appointments for onsite US account executive
- Person will be responsible to perform different campaigns and generate leads
- Person will be responsible to speak with and quality clients under parameters defined by sales team needs
We are looking for these skills / experience in the candidate,
- Should be available to work in night timings (US shift)
- Must possess excellent written and verbal english skills
- Must have worked in setting to sell B2B services to US or international customers
- Must have got experience in working on Linkedin and other social platforms to generate leads
- Must have experience of generating leads through email campaigns
- Must have worked to set up appointments for account executive






