Account Executive

Key Responsibilities:

• Make outbound calls to potential customers and provide information about company products/services and highlight key features.
• Schedule appointments and demo calls for the sales team with interested clients.
• Stay informed about the company's products/services.
• Clearly articulate product features, benefits, and unique selling points.
• Follow up with potential clients to confirm scheduled appointments and provide necessary information.
• Generate new leads through cold calling.
• Maintaining positive rapport with customers to build long-term relationships.
• Update and maintain customer records in our system.
• Provide feedback on customer responses and concerns.
• Collaborate with the sales and marketing teams to optimize strategies.
• Participate in regular team meetings to discuss progress and challenges.

Qualifications & Skills:

• Bachelor’s degree or higher in any field.
• Active listening and attention to detail abilities.
• Excellent verbal and written communication skills.
• Ability to handle rejection positively and persistently pursue leads.
• Ability to follow scripts and guidelines to deliver an effective sales pitch.
• Ability to build rapport with potential customers.
• Organizational and time management skills.
• Basic computer skills and proficiency in MS Office.
• Knowledge in Finance Domain would be an advantage.

We are looking for an experienced IOS developer with a track record of developing Mobile applications, user-friendly and high-performing applications.

Experience:
2-3 years of experience in iOS Development

Job Location:
Lucknow

Skills Required:
Programming Languages: Swift ,Objective C, Cocoa, XML, JSON
Operating Systems/Development Platforms: MAC, iOS all versions

Roles and Responsibilities :

• Experience in various aspects of the Agile SDLC including application development
  (application structure, operating system APIs, debugging, performance, security) and
  deployment.
• Experience with rest APIs, offline storage, and threading.
• Strong experience in memory management, performance tuning, and resource
  optimizations.
• Experience in working with Test-driven development (TDD).
• Experience in Unit Testing and UI testing.
• Programming iOS native mobile applications from specifications.
• Scope, analyze, design, test, debug and implement complex iOS mobile applications.
• Cutting-edge native mobile application prototyping and development on iPhone/iPad.

Desired Candidate Profile

• 2+ years of experience in mobile application design and development.
• 2+ years of experience with iPhone development platforms experience developing native ios apps: swift, ios SDK, and Xcode.
• Experience integrating with third-party libraries, Restful API, and JSON.
• Deep familiarity with objective-c and cocoa touch experience working with ios frameworks such as core data, core animation, core graphics, and core text working knowledge of the general mobile landscape, architectures, trends, and emerging technologies experience integrating with WebSocket,  VOIP, call kit.
• Must be self-motivated, possess strong communication skills, and be able to work in a team-oriented environment

Role

Inside Sales Executive (1-2 years of experience)

About Voiceoc

Voiceoc is a Delhi-based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Website: https://www.voiceoc.com/

We are funded by leading investors of USA and India.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 1 - 2 years of experience in a B2B product marketing role. The candidate would be required to do following tasks to generate leads & drive brand awareness in India & foreign market:

• Engage with prospective clients on LinkedIn
• Good exposure of Account-based mapping 
• Generate a pipeline of leads via outbound targeting - LinkedIn, Email etc.
• Engage with leads on a regular basis and close the deals
• Maintain proper database of leads
• Experiment & regularly optimize messages to improve conversion rates
• Run creative campaigns to drive awareness of product
• Achieve monthly targets of setting up meeting with prospective clients
• Communicate, engage and help Voiceoc in partnering up with online media agencies 
• Gather market insights and infuse the learning back into the organization 

Other Details:

• Must have experience of working with a B2B SAAS startup/projects
• Work From Office and office is located in Noida.

Others:

We have a BYOD Policy, candidate must have his/her own personal laptop

• 3+ years of Experience majoring in applying AI/ML/ NLP / deep learning / data-driven statistical analysis & modelling solutions.
• Programming skills in Python, knowledge in Statistics.
• Hands-on experience developing supervised and unsupervised machine learning algorithms (regression, decision trees/random forest, neural networks, feature selection/reduction, clustering, parameter tuning, etc.). Familiarity with reinforcement learning is highly desirable.
• Experience in the financial domain and familiarity with financial models are highly desirable.
• Experience in image processing and computer vision.
• Experience working with building data pipelines.
• Good understanding of Data preparation, Model planning, Model training, Model validation, Model deployment and performance tuning.
• Should have hands on experience with some of these methods: Regression, Decision Trees,CART, Random Forest, Boosting, Evolutionary Programming, Neural Networks, Support Vector Machines, Ensemble Methods, Association Rules, Principal Component Analysis, Clustering, ArtificiAl Intelligence
• Should have experience in using larger data sets using Postgres Database. 

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support