Account Executive

Exp: 8 to 12

Location: Bangalore

NP: immediate/Serving

Skill Required:

• Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
• Additional Skill Set: Automation & Dell ECS

Kindly share your updated Resume

EXP:

CTC:

ECTC:

NP:

Offer:

Current Location:

Education:

Channel Sales Executive - Field Sales

Company: Manvi International Courier

Location: Dwarka Sec 7, Delhi

Preference: Male 

Age Limit - 20-35 years

Who can Apply? 

Freshers/Experienced both can apply with good communication skills.

Position Overview:

Manvi International Courier is looking for a Channel Sales Executive to generate leads and build client relationships. This is a field-based role with no sales targets, requiring strong communication skills in English and Hindi.

Key Responsibilities:

• Lead Generation: Identify and generate new business opportunities for courier services.
• Client Relationships: Build and maintain strong relationships with clients through regular visits.
• Communication: Effectively communicate the company’s services to clients in both English and Hindi.
• Field Visits: Travel to various locations to meet clients and assess their needs.

Required Skills:

• Strong communication skills in English and Hindi.
• Ability to build relationships and generate leads.
• Self-motivated with a proactive attitude.
• Willingness to travel and visit clients as needed.
• Male candidates only.

Position: Content Writer

Experience Level: 1 Year

Key Responsibilities:

• Content Creation: Develop high-quality written content for blogs, websites, social media, email newsletters, and marketing materials.
• Research: Conduct thorough research on industry-related topics to generate relevant and engaging content.
• SEO Optimization: Incorporate relevant SEO keywords and practices to improve content visibility and ranking.
• Editing & Proofreading: Review content for clarity, grammar, punctuation, and style before publication.
• Collaboration: Work closely with marketing, design, and other teams to ensure consistency in messaging and content strategy.
• Content Management: Maintain and update content on various platforms, including websites and blogs.
• Audience Engagement: Write content that resonates with the target audience, driving engagement and increasing brand visibility.

Required Skills & Qualifications:

• Experience: Minimum 1 year of experience in content writing, copywriting, or a similar role.
• Writing Skills: Strong command of English with excellent grammar, punctuation, and attention to detail.
• Research Skills: Ability to conduct thorough research and present accurate, well-informed content.
• SEO Knowledge: Familiarity with SEO principles and how to incorporate them into content writing.
• Time Management: Ability to manage multiple projects and meet tight deadlines.
• Creativity: Strong storytelling skills with the ability to craft engaging, compelling narratives.
• Tech-Savvy: Proficiency in content management systems (CMS), Google Docs, Microsoft Office, and basic understanding of social media platforms.

Preferred Qualifications:

• Experience with content marketing and content strategy.
• Knowledge of industry-specific trends.
• Basic understanding of graphic design or multimedia content (optional but a plus).

Job Responsibilities:

● Conceptualizing, executing & managing branded campaigns across LBB formats on web, app & social media based on client briefs

ensuring high repeat rate

Should have worked on branded content / content marketing

● Ensuring a mix of client objectives & LBB tonality

● Social Media Marketing & execution for sales collaborations

● Client servicing: Being the SPOC for a partner brand, daily liaison, end to end life cycle management of the brand campaigns from

brief to deliverables

● Creating pitches, briefs, presentations, campaign plans, innovations & partners to maximize conversion

● Mapping daily progress of branded content & reporting the success of a campaign post closure

● Keeping up with client deadlines & incorporating feedback/changes

• Expert-level knowledge of developing Android based applications.
• Deep understanding of the internals of Android Frameworks.
• Good knowledge of OOPS concepts and JAVA.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Experienced in building mobile applications that utilize web services.
• Experience with third-party libraries and APIs.
• Good knowledge of SQLlite database.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Proficient understanding of code versioning tools, such as Git.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Requirement:

• The knowledge of PHP. ...
• Laravel experience. ...
• A strong command of HTML, Java, and CSS.
• The understanding of PM frameworks – Agile, Scrum, Waterfall, etc.
• Working experience of handling APIs; knowledge of RESTful or SOAP.
• Solid understanding of OOP and model view controller (MVC).