Seo Specialist

We are working on a relevant requirement and your profile looks suitable for it.

Hiring: Customer Support Executive

company name - MONEYVIEW

Location: Novel Tech Park, Kudlu Gate, Bangalore

Industry: FinTech / BFSI / NBFC / Telecom

Experience: 1–2+ Years

Salary: Up to ₹6 LPA

Work Days: 6 Days Working

Key Requirements:

* Experience in Customer Support / Customer Service

* Preferred background in BFSI / FinTech / Loan / Credit Card / NBFC / Telecom

* Strong English communication (Mandatory)

* Good in inbound & outbound call handling

* Customer query / complaint resolution experience

* CRM / Email support knowledge preferred

Interested candidates can share CV / details.

About us: At myEZcare, we provide a complete enterprise end-to-end solution for B2B providers helping and providing care to seniors and children with behavioural health issues. We believe innovation and technology is the only way to improve the quality of care and contribute our help and support to the companies involved in this noble journey of caring and giving.

We are a Software as a service provider, with an emphasis on developing advanced solutions using cutting-edge technology and bringing innovation to changing lives. We are hiring for multiple positions for expansion in the global market.

Roles and Responsibilities :

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
• Excellent verbal and written communication skills in English are a must.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicate your insights and plans to cross-functional team members and management.
• Establish the development processes and audit and guide the team to follow the standards.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Managing competing resources and priorities.

Desired Candidate Profile: A .NET Fullstack Developer with at least 5 years of experience, who thrives on challenges. In this position, you will be responsible for creating high-quality testable code and working with Analysts and Designers to analyze customer requirements. We are looking for individuals who can think out of the box and do not hesitate to go above and beyond to keep up with a fast-paced environment. To succeed in this role you should have a natural analytical way of thinking and be able to come up with creative solutions.

• Proficient in the following technologies: .Net Core, Angular JS, NodeJS, ASPNet MVC, JQuery, AJAX, Webservices/API, SQL Server.
• Proficient in AngularJS is a must.
• Excellent skill in writing queries and SQL Development.
• Experience in Scrum and agile methodologies.
• Exceptional analytical and conceptual thinking skills.
• Preferably prior experience with CI/CD automation and Jenkins.
• Prior experience in working with multi-tenant nested architecture and Microservices.
• Prior experience in working with product development for Healthcare applications based on US healthcare preferred

Perks and Benefits

• Health Insurance
• Remote work

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

• Work as part of a full stack product team to develop solutions to ensure optimal experiences for our customers, riders, and restaurants

• Utilise a variety of backend technologies to build scalable products

• You'll take part in decisions related to how we undertake new projects

• You'll gather requirements and scope out projects with the rest of the team

Our skills include:

We want to emphasise that we don’t expect you to meet all of the below but would love you to have experience in some of these areas.

• Pride in readable, well-designed, well-tested software

• 5 to 10 years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, Go, Python, Scala, or Rust)

• Experience with TDD environments (RSpec, Minitest, Capybara, Selenium)

• Experience with relational databases (PostGreSQL, MySQL) and key-value stores (Memcache, Redis)

• Experience with front-end web technology, bonus points for React

• Experience with web architecture at scale (20krpm and above)

• Experience with PostGIS, or any geography-heavy applications

• Experience with "NoSQL" data backends (Redis, MongoDB, ElasticSearch)

• Experience solving logistical problems with software

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. 

• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.
• Create timely and engaging content optimized for platform used and intended audience.
• Monitor sites for customer service opportunities and initiate conversations on behalf of the client.
• Be happy, smile, and bring a positive attitude to the office
  (bringing yummy treats to the office is always a bonus too).
• Analyze and report social media actions on a monthly basis for successes and new opportunities.
• Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).
• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.
• Continue to refine and define our social marketing process.
• Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees

SKILLS & EXPERIENCE

• 2+ years of social media marketing experience (prefer to have account management experience).
• Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
• Knowledge of social media and analytics software (Hootsuite, Raven Tools, Google Analytics, Facebook Insights, etc.).
• Working knowledge of social media paid advertising campaigns including Facebook, Linkedin and Twitter.
• Ability to blog about social media on the Atomic website based on research, experience, and relevant social media news.

ADDITIONAL CONSIDERATION FOR…

• Strong understanding of user-generated content management, content marketing and reputation management.
• Strong, professional written and verbal communication skills.
• Strategic content creation and excellent writing skills.
• Ability to work independently and in a team environment.
• Exceptional time management skills including the ability to handle multiple clients with changing priorities.

Please find the JD details below.

Tech Stack Expected: Java 8/11, Spring Boot,  Spring Cloud, JUnit/Mockito, MySQL, Kafka, Avro, git, Jenkins, PCF, DDD/BDD/TDD.

• We are looking for candidates with strong programming experience of more than 3 years and deep knowledge on data structure and algorithms.
• Need strong in Spring Cloud
• Strong experience in Microservices
• DS and Algorithms: looking for problem solving skills. Who can Optimize code
• PCF: Manage the pipeline by Developer. Dev need to own it.
• Fundamental knowledge on Docker and Kubernetes will be helpful. Know how on Scale up and down etc...
• Secure coding practices
• Nice to have Pair programming experience: