Senior UI designer

Position Responsibilities:

This role is part of the consulting team and will be responsible for performing data migrations from legacy and third-party databases, as well as data changes and data corrections.  This role is customer-facing and is expected to conduct customer phone calls and presentations. Verifying the accuracy and completeness of all projects, to ensure quality work, is a crucial part of this role.  In addition, this role is expected to contribute to the maintenance and enhancement of Deltek’s data migration tools and documents, as well as provide feedback and solutions to improve the scalability and overall implementation experience. The ideal candidate will be quality-focused while managing multiple priorities in a fast-paced environment to meet business and technical demands across a broad spectrum of customers from multiple industry verticals.

Job Duties:

• Performs data migrations, data changes, and data corrections.
• Develop and maintain extract, transform, and load processes (e.g. Python, Airflow, SSIS) that handle diverse source systems and high-volume datasets.
• Learn proprietary data tools for existing and new products. This includes understanding each product’s concepts, methods, procedures, technologies, and systems.
• Build and govern a centralized repository of reusable, product-agnostic SQL queries, views, stored procedures, and functions.
• Drive Git-based version control, code reviews and CI/CD for database artefacts.
• Assists customers and consultants with cleaning up existing data and building substitution tables to prepare for data migrations and changes.
• Verifies accuracy and completeness of converted data.
• Lead root-cause investigations and collaborate on corrective actions with the broader team.
• Provides thorough and timely communication regarding issues, change requests, and project statuses to the internal and external project team, including customers, project coordinators, functional consultants, and supervisors.
• Displays excellent communication skills, including presentation, persuasion, and negotiation skills required in working with customers and co-workers, including the ability to communicate effectively and remain calm and courteous under pressure.
• Author clear technical documentation (e.g. ETL designs, SQL library guidelines)
• Documents all data migrations, changes, and corrections accurately and completely in conversion delivery documentation.
• Works collaboratively in a team environment with a spirit of cooperation.
• Mentor colleagues on SQL techniques and ETL patterns, fostering a culture of continuous learning.
• Provides exceptional customer service.
• Estimates time and budget requirements for data migrations and changes.
• Works within budget and timeframe requirements for completion of each project.
• Handles changes in scope through documentation in conversion delivery documentation, statement of work, and change orders.
• Creates and maintains a procedures manual for data migrations, changes, and fixes
• Files TFS tickets and communicates to the development team any bugs and enhancements needed for new and existing data tools to improve accuracy, timeliness, and profitability of work.

Qualifications:

Essential Skills & Experience

• SQL Mastery: 5+ years crafting complex, high-performance T-SQL across platforms (e.g. SQL Server, PostgreSQL, Oracle).
• ETL Expertise: Demonstrated success designing, building and operating end-to-end ETL/ELT pipelines in enterprise environments.
• Scripting & Orchestration: Proficiency in at least one language (e.g. Python (preferable), PowerShell) and familiarity with orchestration tools (Airflow, Azure Data Factory, etc.).
• Version Control & CI/CD: Strong Git workflows experience and automated deployment pipelines for database objects.
• Client-Facing Experience: Comfortable engaging with clients to capture requirements, present technical options and deliver projects to schedule.
• 3+ years of hands-on experience working in a customer-facing role
• Advanced written and verbal communication skills using English
• Advanced conflict management and negotiation
• Advanced troubleshooting and problem-solving skills
• Basic functional knowledge of Deltek VantagePoint – For validating purposes
• Basic understanding of accounting principles

As a Tech Lead I (Backend) at Gocomet, you will be pivotal in driving backend development initiatives. Your role will involve leading the design and implementation of robust backend systems, ensuring high performance and responsiveness to requests from the front-end.

You will work closely with other team leads and departments to define and meet the technical and business requirements.

Roles and Responsibilities:

• Backend vision & ownership: Architect and implement scalable and efficient backend solutions, contributing significantly to the design and overall architecture, keeping in mind a long term vision of the product & scale.
• Optimize Performance: Focus on optimizing the application for maximum speed and scalability, including database optimization, effective caching strategies, improving code health, code design & refactoring, etc.
• Technical Innovation: Suggest innovative solutions wherever required for problems related to new product requirements & scale related issues. Stay abreast of emerging backend technologies and trends, advocating and leading the adoption of technologies that will give a competitive edge to our products.
• Mentor and Guide: Provide mentorship and guidance to backend development team members, ensuring the dissemination of best practices and efficient use of technology stacks. Take ownership of hiring & building a high quality backend team.
• Quality Assurance: Uphold high standards in code quality, including rigorous code review processes, and ensure adherence to industry best practices in backend development.

Experience & Skills:

• Backend Expertise: 4-6 years of experience in backend development, with a deep understanding of server-side logic, architecture design & handling scalability issues.
• Cloud & DevOps exposure: Experience with Cloud (GCP or AWS) with a deep understanding of different services, resources utilisations, CI/CD pipelines, Observability tools (Sentry, New Relic / Datadog, etc.) and an ability to debug infra related issues.
• Strong Technical Skills: Strong expertise in a Backend development framework (preferably Ruby on Rails but not mandatory), SQL & NoSQL database technologies.

(like Postgresql and MongoDB), Caching (Redis), Async job frameworks (like Sidekiq), etc.

• Problem-Solving Ability: Strong analytical and problem-solving skills, research ability with a proven track record of delivering high-quality software solutions.
• Leadership Skills: Demonstrated experience in mentoring backend development teams and taking complete tech ownership.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate technical challenges and solutions to both technical and non-technical team members.
• Continuous Learning: A commitment to continuous learning and staying current with the latest backend development trends and technologies.

Benefits:

• Collaborative and innovative work environment.
• Dynamic & high-performing team that thrives in a fast-paced environment.
• Opportunities for professional growth and development.
• Cutting-edge technology stack and tools.
• Make a significant impact on our products and the user experience.
• Join a team of passionate, creative, and driven individuals.
• 5 Days working.
• Flexible Working Hours.
• Experience good work culture with regular fun activities.
• Health medical insurance coverage with Family, etc.

Job Location: Bangalore

Why Gocomet?

GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality.

We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief.

Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values.

We're an equal-opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.

We are hiring for multiple positions.

For any queries, feel free to write to Know more about us:

https://www.youtube.com/watch?v=YxGt9ZCkaA8 https://youtu.be/jv9cAsgenSE https://www.youtube.com/watch?v=Er0dHqxaaXc https://youtu.be/0ql1eCVhiWA

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Job Title: Senior Data Engineer

Experience: 8Yrs to 11Yrs

Location: Remote

Notice: Immediate or Max 1Month

Role: Permanent Role

Skill set: Google Cloud Platform, Big Query, Java, Python Programming Language, Airflow, Data flow, Apache Beam.

Experience required:

5 years of experience in software design and development with 4 years of experience in the data engineering field is preferred.

2 years of Hands-on experience in GCP cloud data implementation suites such as Big Query, Pub Sub, Data Flow/Apache Beam, Airflow/Composer, Cloud Storage, etc.

Strong experience and understanding of very large-scale data architecture, solutions, and operationalization of data warehouses, data lakes, and analytics platforms.

Mandatory 1 year of software development skills using Java or Python.

Extensive hands-on experience working with data using SQL and Python.

Must Have: GCP, Big Query, Airflow, Data flow, Python, Java.

GCP knowledge must

Java as programming language(preferred)

Big Query, Pub-Sub, Data Flow/Apache Beam, Airflow/Composer, Cloud Storage,

Python

Communication should be good.

• Should have Worked extensively on SAP developments including the Application Design and Document for Custom development, in end to end SAP Implementation.
• Preparation of Technical Spec and Unit Test documents .
• Hands on experience and extensive knowledge on RICEF (Reports , ALE/IDOC, BDC ,Userexit /Enhancements , Script )
• Extensively worked on Data Dictionary objects (tables, structures, data elements and domains)
• Basic Knowledge on ABAP Workflow .
• Knowledge on BADI , User Exits ,BDC recording.
• Performance workbench tools like Runtime Analysis and SQL trace.
• Having good exposure to functional areas like Sales Distribution (SD), Material Management (MM) .
• Should have good analytical skills and ability to quickly grasp customer requirements and convert them into Technical specifications

• Expert on cloud security, CASB, proxy & content filtering solutions.
• Good knowledge on network security concepts.
• He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
• Should have good hands on experience on ITSM process.  
• He will also be required to work on new technology evaluation by working with OEMs

VOCSO Technologies is looking to hire experienced developers in PHP to join our growing Organisation. Working alongside front-end developers, designers, and other back-end developers, you will be responsible for delivering fast, scalable solutions to any eCommerce site, mobile app or CMS project given to your team.

1) Work experience in frameworks (Laravel / CodeIgniter / Core PHP ).
2) Work experience In CMS (Drupal / Wordpress) will be an added advantage.
3) Ability to interpret written requirements and technical specification documents.
4) Integration of user-facing elements developed by front-end developers
5) Build efficient, testable, and reusable PHP module
6) Solve complex performance problems and architectural challenge

we are looking for a Sr. Software UI Engineer to join us! You will design, develop, troubleshoot and debug software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. If you have a track record in and a passion for software engineering, want to be part of a business that is growing—with great opportunities, and are ready for your next role, then please apply today.