
What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results

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Key Responsibilities:
- Develop and maintain scalable and performant full-stack web applications
- Collaborate with UI/UX designers and backend teams to implement responsive, user-friendly interfaces
- Write unit tests using Jest and ensure code quality and reliability
- Develop RESTful APIs using Node.js and NestJS framework
- Utilize Docker Compose for local development and deployment
- Manage and optimize MySQL databases, including views, stored procedures, and performance tuning
- Implement access control mechanisms using identity providers like Okta or Auth0
- Document APIs using tools like SwaggerUI and Postman
- Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence
- Use Git for version control and manage merge requests and branches effectively
- Integrate application loggers for monitoring and diagnostics
Must-Have Skills:
- Proficiency in HTML, CSS, SASS/SCSS
- Strong hands-on experience with Angular 18 or higher
- Familiarity with Angular Material or similar UI component libraries
- Experience with Node.js and NestJS 10+
- Working knowledge of Docker Compose
- Strong SQL skills and experience with MySQL
- Understanding of authentication and authorization best practices with Okta, Auth0, etc.
- Comfort using Postman, SwaggerUI, Git, and logging tools
- Familiarity with agile development processes and using JIRA and Confluence
Nice to Have:
- Experience with form builders like Formsite or FormSort
- Knowledge of data encryption best practices
- Prior experience in the public health or POSIT (Public Health Informatics) domain
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- 3–6 years of experience in full-stack development
- Strong communication skills and the ability to work independently in a remote team environment
Availability to work UK shift hours to ensure overlap with the US-based client
Role – Equity Analyst - Trainee
Job Purpose
• The role consists of training and knowledge building among the emerging
candidates about Global market trading analysis.
• There will be on the floor experience of stock market analysis.
Duties and responsibilities
• Perform technical analysis in US markets such as the NYSE, NASDAQ & Amex
• Analyze securities performance and Pricing of companies listed on US market.
• Developing forecast and projections.
• Monitoring Industries Trends and Market news.
• Prepare technical reports based on the company's fundamentals and previous
performances.
• After successful completion of the training period, a Learner would be a full-fledged
US stock market analyst/trader who would be able to make wise and
informed stock trading decisions.
• This profile DOES NOT entail selling/marketing of any financial products or
services/ calling clients.
Work Timings and Location
• 06.00 PM to 03.00 AM
• Monday to Friday
• ITPP – International Tech Park, Kharadi, Pune.
Qualifications
• Strong mathematical and statistical aptitude skills
• BCOM/BBA/MBA/PGDM-Finance /NCFM, CFAs/CMTs and any graduate/postgraduate
who has passion/skill for trading.
• The candidate must be in the age group of 20-24 years
• The candidate should not have appeared in the selection process with us within
the past 6 months.
Future Career Opportunities
After successful completion of the training program, the excellent candidates will be
provided the following career opportunities with the extremely high incentive program
with an organization and designated as:
1. Associate US Equity Analyst
2. Equity Analyst
3. Sr. Equity Analyst
Training Period: Minimum 3 months (Not fixed)
Job Types: Full-time, Regular / Permanent, Fresher
Interview Rounds
• HR Round
• Aptitude Test
• Technical/Manager’s round.

Job Location: Hyderabad/Bangalore/ Chennai/Pune/Nagpur
Notice period: Immediate - 15 days
1. Python Developer with Snowflake
Job Description :
- 5.5+ years of Strong Python Development Experience with Snowflake.
- Strong hands of experience with SQL ability to write complex queries.
- Strong understanding of how to connect to Snowflake using Python, should be able to handle any type of files
- Development of Data Analysis, Data Processing engines using Python
- Good Experience in Data Transformation using Python.
- Experience in Snowflake data load using Python.
- Experience in creating user-defined functions in Snowflake.
- Snowsql implementation.
- Knowledge of query performance tuning will be added advantage.
- Good understanding of Datawarehouse (DWH) concepts.
- Interpret/analyze business requirements & functional specification
- Good to have DBT, FiveTran, and AWS Knowledge.
We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales
Job Title: IT Sales Lead Gen
Experience: Fresher (with excellent communication) , both written / verbal
Location: Noida Sec 63 (WFO)
Qualifications: BA(Eng. Hons.)/BBA/MBA
Roles & Responsibilities:
Understanding and knowledge of trending and new technologies for web and mobile.
Will learn to generate international IT leads
Will learn to Identify sales opportunities and create a healthy sales funnel.
A candidate should have excellent communication skills and written skills.
The candidate must be familiar with technologies.
Will learn to acquire leads by client interaction and bidding.
Should be able to get Brainstorming new ideas to increase sales.
Having good communication, proven presentation, negotiation, and interpersonal skills.
Researching prospects and generating leads.
Participating in sales team meetings.
•Ensures that products conform to business requirements/company policies, software quality standards, and established procedures
•Confirms that testable systems are specified, designed and implemented
•Designs, documents and implements procedures and techniques that are consistent with departmental SQA Methodology for analyzing, testing, and evaluating the risk (software & business), accuracy, completeness, internal integrity/consistency, testability and overall quality of business systems and SDLC processes
•Creates and maintains SQA deliverables including test plans, test cases, test data, project test progress and release reports, application turnover documents and test schedules
•Recommends and assists in corrective actions taken at all stages of product life
•Submits and tracks production (maintenance) and release issues in their respective systems

- Building products that impact millions
- Working on really tough problems that challenge you
- Being part of a small team where you are impactful
- 50K+ API requests/min
- 25K+ concurrent users every second
- Code, code & code
- Independently implement small to medium features
- Pick up & master new technologies
- Be a kickass developer
- A team that loves coding & building exceptional quality products
- Challenges that will push you beyond your limits
- A democratic place where everyone is heard & aware
- No hierarchy, politics, bosses, managers or anything like that
- And most importantly, Happy Vibes!
DevOps Engineer
KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
- 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
- Build and Deployment Management (Gitlab).
- Experience in writing automation scripts using Shell, Python, and Terraform based.
- Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
- System Administration skill set.
- Docker/Kubernetes container infrastructure and orchestration
- Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
- Monitoring, metrics collection, and distributed tracing
- Infrastructure as code” – Experience with Terraform preferred.
- Strong AWS Deployment Experience
- Provide system-level technical support
- Desire to learn new technologies while supporting existing
Roles and Responsibilities
- End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
- Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
- Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
- Develop, improve, and thoroughly document operational practices and procedures.
- Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
- Agile software development practices
- Understand IT processes, including architecture, design, implementation, and operations
- Open Source development experience
- Self-motivated, able and willing to help where help is needed
- Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Location: Bangalore
About KNOLSKAPE
KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.
More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Prepares reports by collecting, analysing, and summarizing information.
- Creating his own network by recruiting candidates and make them understand business plan.
- observe the issues related to stockpoint and customer & trying to provide the solutions to it.
- Contributes to team effort by accomplishing related results as needed.

