
What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results

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Roles & Responsibilities:
· Collaborate closely with clients to understand their requirements, goals, and any gaps.
· Lead the planning, prioritization, design, development, and deployment of projects.
· Possesses in-depth knowledge and expertise in Workday HCM and Workday Security.
· Support existing security setup and create/update security assignments as needed.
· Act as a subject matter expert for Workday Security and provide guidance to clients and colleagues.
· Stay updated with the latest industry trends and developments in the HCM area and understands how roles and responsibilities drive access to the system.
· Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
· Utilize your business knowledge and expertise to identify opportunities for technical improvements.
· Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
· Recognize and embody our purpose and values, applying them in your projects and client interactions.
· Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualification & Experience:
- At least 3 years of hands-on experience in configuring in Workday HCM and Security.
- Proactive approach to identifying and addressing security vulnerabilities.
- Deep understanding of Workday Platform, including HCM and other HR modules.
- Big plus if you have worked on Workday Financial domain security as well.
- Ability to work with HR, finance, and IT teams to align security solutions with business needs.
- Strong professional communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
Responsibilities
- Industry and prospective customer research for generating new Leads.
- Maintain lead data in Google Sheets and CRM and ensure they are updated.
- Manage the Inside Sales Campaign process, including research, outreach (email and Linkedin), and follow-ups on positive responses.
- Help with coordination, scheduling, and pre-call research for prospect calls.
- Work with sales tools like Reply.io, Zoho, Crunchbase, etc., and email verification platforms that the organization follows as part of the process.
- Work on the creation of campaign messaging and suggest improvements when needed.
- Assist the team in analysing and exploring improvements to the sales process.
- Ensure all active leads and opportunities details are present in the CRM and update them regularly.
- Ensure relevant reports are generated on an ongoing basis and with high accuracy.
- Knowledge of B2B markets in North America, Canada, Europe, and APAC.
- Knowledge to use LinkedIn sales navigator and LinkedIn Premium to find B2B contacts.
Skills required
- Inside Sales experience within a technology industry is required.
- Strong business communication skills - verbal and written.
- Someone who is not afraid of putting in the work to make a difference.
- Should know CRM and Sales & Marketing automation software.
- Excellent knowledge of working MS Excel / Google Sheets and MS Word / Google Docs
- Working collaboratively in a team environment and should work independently.
- Developing and maintaining strong relationships.
- Self-starter who can work in a highly demanding environment.
- Ability to multitask on projects and commitments.
- Must have a strong inner drive and self-discipline.
Role: Principal Software Engineer
We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.
Responsibilities:
• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule
• Software Development that creates data driven intelligence in the products which deals with Big Data backends
• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements
• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development
• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)
• Creating metrics and evaluation of algorithm for better accuracy and recall
• Ensuring efficient access and usage of data through the means of indexing, clustering etc.
• Collaborate with engineering and product development teams.
Requirements:
• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school
• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.
• Experience of 8 to 10 year with product development, having done algorithmic work
• 5+ years of experience working with large data sets or do large scale quantitative analysis
• Understanding of SaaS based products and services.
• Strong algorithmic problem-solving skills
• Able to mentor and manage team and take responsibilities of team deadline.
Skill set required:
• In depth Knowledge Python programming languages
• Understanding of software architecture and software design
• Must have fully managed a project with a team
• Having worked with Agile project management practices
• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)
• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis
Cyger Technolabs Pvt. Ltd. is a leading IT solutions company committed to delivering tailored, innovative, and reliable technology services that empower businesses to thrive. We are seeking a highly motivated and results-oriented Business Development Executive to join our dynamic team. As a key contributor, you will play a pivotal role in identifying and capturing new business opportunities, fostering client relationships, and driving revenue growth
Roles & Responsibilities:
· Handling of International IT Sales & Marketing.
· Generate qualified leads through various channels like Networking,
Upwork, LinkedIn, or any other freelance marketplace and nurture
client contacts in companies to build relationship for IT services.
· Network with prospects through virtual conferences, forums etc.
· Prepare the content relevant to prospective customer.
· Prepare and deliver the company pitch, work portfolio and
proposals to the potential clients.
· Communicate with clients from beginning to end.
· Monitor market trends and competitor activity to stay informed and
make strategic decisions.
Required Experience: 1- 3 Year
Preferred Location: Ahmedabad
Educational Qualification:
· Bachelor's degree in business, marketing, or a related field.
· Master degree in business, marketing ·
· Fluency in IT
Skills Required:
· Excellent English Communication Skills (Verbal & Written) and negotiation skills.
· Should know about IT Sales & Marketing and Proven experience as a Business Development Executive.
· Strong analytical and decision-making skills.
Job Type: Full-time
Job Title: WordPress Web Developer
Location: Ahmedabad
Company Overview: We are a full stack marketing company focusing mainly on digital marketing across the entire funnel of customer journey. We are now looking for a web developer who can help us with all website development tasks.
Job Description: We are seeking a talented WordPress Web Developer to join our team. The ideal candidate will be responsible for developing, and maintaining WordPress websites, ensuring a seamless user experience and high-quality performance. The WordPress Web Developer will collaborate with the design and content teams to create visually appealing and functional websites that meet our clients' needs and align with the latest web development standards.
Responsibilities:
Design and develop responsive WordPress websites based on client requirements and industry best practices.
Customize and configure WordPress themes and plugins to create unique and engaging websites that reflect clients' brands and objectives.
Conduct website updates, maintenance, and troubleshooting to ensure optimal website performance, security, and functionality.
Optimize websites for speed, performance, and SEO, and ensure compatibility across various browsers and devices.
Collaborate with the design and content teams to ensure a seamless integration of visual elements and content on the website.
Stay updated with the latest WordPress updates, plugins, and web development trends to implement innovative solutions and improvements.
Provide technical support and guidance to clients and internal teams on WordPress-related issues and best practices.
Qualifications:
Proven work experience as a WordPress Web Developer, with a strong portfolio showcasing successful WordPress projects.
Proficiency in HTML, CSS, JavaScript, PHP, and other relevant programming languages for web development.
In-depth knowledge of WordPress, including theme and plugin development, customization, and troubleshooting.
Familiarity with SEO best practices and website optimization techniques.
Strong attention to detail and the ability to effectively manage multiple projects and deadlines.
Excellent communication and teamwork skills to collaborate effectively with cross-functional teams and clients.
Interested candidates please fill out this form - https://docs.google.com/forms/d/e/1FAIpQLScwBo_fycsKcFxqpkVe7SfXWoOekokk-L4eSrwvxjnB59gCfg/viewform
Job Type: Full-time
Salary: ₹360,000.00 - ₹420,000.00 per year
Schedule:Monday to Friday
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience: Total work: 2 years (Required)
Expected Start Date: 01/11/2023
Job Description:
Engage in code design, testing, integration, deployment, and enhancements
Write high-quality code and take responsibility for tasks
Solve performance bottlenecks
Communicate and collaborate with product manager, QA, and UI/UX teams
Deliver with quality, on-time in a fast-paced start-up environment
Have a strong sense of code quality
Candidate Profile:
Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
At least 5+ years of relevant experience as a back-end engineer
Excellent Java and object-oriented development skills
Experience in building and scaling microservices
Strong problem-solving skills, technical troubleshooting, and diagnosing
Solid knowledge of RDBMS and NoSQL technologies
Experience in developing back-ends for enterprise systems
Knowledge of debugging performance and optimization techniques
Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
Good knowledge of cloud technologies eg. AWS
Demonstrated ability to deliver in a fast-paced environment
Job Responsibility:
- Work in collaboration with the Design and Technology Team Team, break down epics into features and features into stories to build MVP solutions to enable benefits realization in the shortest possible time frame
- Utilize analysis expertise to consistently elaborate requirements into detailed solutions.
- Facilitate discussions with Technical Leads and Squads to review and estimate features and stories
- You will work alongside the Product Owner to ensure that features and stories are continuously prioritized on the backlog and aligned to business value streams
- Contribute towards sprint planning for the Squad, ensuring that prioritization and dependencies are considered when bringing new work in for development
- To understand business requirement
- Understanding business requirements through user requirements gathering sessions
- to take lead a project from the very beginning till the project is delivered successfully
- Mapping business requirements to Functional solutions and Preparing BRD document
- Creating Functional specifications from which developers can create application solutions.
- Prepare a test Plan with scenarios and Test cases, detailing the test steps. Identify and gather data from various sources. Execute test cases and record result
- Take ownership of product delivery timelines and milestones typical tasks to involve analysis of business requirement requests, liaising with the Development Team and Management to complete development, support of UAT
- Analyze business problems and provide solutions.
- Participate with peers and represent the business on project teams
- Should be able to communicate the business idea and thought process clearly
Required Candidate profile:
- Great Problem-solving skills.
- Possess the ability to work in a fast-paced environment with changing priorities and deadlines
- Be used to working and communicating as part of a high-performing agile Team
- Ability to translate customer opportunities and pain points into detailed Features and User Stories that our Developer and Quality Assurance Engineers can understand and deliver
- Strong organizational and project management skills.
- Knowledge of AWS, Google Cloud, or Azure
- Familiarity with the latest technology like Blockchain is a plus.
- Excellent verbal communication skills.
We’re looking for an experienced SEO Specialist to fuel growth at Quoality- Hospitality Guest Experince Platform helping businesses improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋 The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are very punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
💻 Responsibilities:
- Execute tests, collect and analyze data and results, and identify trends and insights in order to achieve maximum ROI in paid search campaigns
- Track, report, and analyze website analytics and PPC initiatives and campaigns
- Optimize copy and landing pages for search engine marketing
- Perform ongoing keyword discovery, expansion and optimization
- Research and implement search engine optimization recommendations
- Research and analyze competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
✅ Must Haves:
- 1.5 years+ of sales experience/strong drive to make a career in SEO
- Proven SEO experience
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online customer acquisition
- In-depth experience with website analytics tools (e.g, Google Analytics)
- Experience with A/B and multivariate experiments
- Knowledge of ranking factors and search engine algorithms
- Up-to-date with the latest trends and best practices in SEO
- Experience with other aspects of marketing, such as customer growth and promotion, is a plus
- Self-motivated and driven
- You are open to learning new stuff and avoid internal politics.(super important).
- You are humble, kind, and are open to feedback.(super duper important).
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂
So, think we’re a good fit? Then let’s roll.🤘
- Graduate degree with a strong academic performance from a top tier university
- You can think in terms of the big picture but deliver on the details
- You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy, precision, and clarity
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
- While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role
What you will be doing:
- Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
- Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
- Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
- Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
- Partner closely with our product team and stakeholders to improve planning and prioritization
- Drive the analytics and data science roadmap in Gelato
- Work in European time zones
- Who you are
- Must have good experience in Dot net, MVC and J-Query.
- Need experience between 2.5 years to 5 years.
- Excellent Communication Skills.
- To develop, design, test, maintain and support custom mobile and web applications.
- To collect the software requirement by customer and develop the application as per their requirement.
- Evaluate and research the products and technologies related to software.
- To design and develop the activities and procedures related to activities and maintenance.
- To write the high-quality code to meet customer requirement.
- To design, develop and implement the critical application for dot Net environment.












