What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results
Subodh Popalwar
Software Engineer, Memorres
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Machine Learning (ML)
Kubernetes
Python
Job Title: Solution Architect
Work Location: Tokyo
Experience: 7-10 years
Number of Positions: 3
Job Description:
We are seeking a highly skilled Solution Architect to join our dynamic team in Tokyo. The ideal candidate will have substantial experience in designing, implementing, and deploying cutting-edge solutions involving Machine Learning (ML), Cloud Computing, Full Stack Development, and Kubernetes. The Solution Architect will play a key role in architecting and delivering innovative solutions that meet business objectives while leveraging advanced technologies and industry best practices.
Responsibilities:
- Collaborate with stakeholders to understand business needs and translate them into scalable and efficient technical solutions.
- Design and implement complex systems involving Machine Learning, Cloud Computing (at least two major clouds such as AWS, Azure, or Google Cloud), and Full Stack Development.
- Lead the design, development, and deployment of cloud-native applications with a focus on NoSQL databases, Python, and Kubernetes.
- Implement algorithms and provide scalable solutions, with a focus on performance optimization and system reliability.
- Review, validate, and improve architectures to ensure high scalability, flexibility, and cost-efficiency in cloud environments.
- Guide and mentor development teams, ensuring best practices are followed in coding, testing, and deployment.
- Contribute to the development of technical documentation and roadmaps.
- Stay up-to-date with emerging technologies and propose enhancements to the solution design process.
Key Skills & Requirements:
- Proven experience (7-10 years) as a Solution Architect or similar role, with deep expertise in Machine Learning, Cloud Architecture, and Full Stack Development.
- Expertise in at least two major cloud platforms (AWS, Azure, Google Cloud).
- Solid experience with Kubernetes for container orchestration and deployment.
- Strong hands-on experience with NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB, etc.).
- Proficiency in Python, including experience with ML frameworks (such as TensorFlow, PyTorch, etc.) and libraries for algorithm development.
- Must have implemented at least two algorithms (e.g., classification, clustering, recommendation systems, etc.) in real-world applications.
- Strong experience in designing scalable architectures and applications from the ground up.
- Experience with DevOps and automation tools for CI/CD pipelines.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Strong communication skills and ability to collaborate with cross-functional teams.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Preferred Skills:
- Experience with microservices architecture and containerization.
- Knowledge of distributed systems and high-performance computing.
- Certifications in cloud platforms (AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, etc.).
- Familiarity with Agile methodologies and Scrum.
- Knowing Japanese Language is an additional advantage for the Candidate. Not mandatory.
NodeJS (Node.js)
C++
Java
Responsibilities
- Design and build highly reliable, scalable and performant infrastructure for media heavy workflows.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the infrastructure you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured problem solving to development of best practices.
Requirements
- 4 to 10 years of industry experience in software engineering with at least 4 years in Video, Audio & Image processing and streaming technologies.
- Deep expertise with various codecs, compute efficiency, streaming protocols and network topologies for media heavy workflows.
- Deep understanding of your tools: Languages, frameworks, libraries and systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build best of class, performant services.
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance.
React.js
Javascript
Redux/FluxLooking for candidates only with tier 1 colleges OR have experience in a product-based company.
You will be designing front-end architecture with architectural guidelines in mind (secure,high-performing, scalable, extensible, flexible, simple).
● Architect, Design and develop front-end applications.
Desired Skills
● Minimum 6+ years of coding experience.
● Strong hands-on experience on React.js, MVC & related JS Frameworks.
● Strong knowledge of HTML5, CSS3, responsive design, single page applications.
● Build a highly scalable product right from scratch.
● Expertise in caching, minification, bundling techniques to improve front-end performance.
● Experience in working with AB Testing.
● Experience in using front-end monitoring tools to troubleshoot errors and recognise performance bottlenecks.
● Strong foundation in computer science fundamentals: data structures, algorithms, and coding.
● Proficient understanding of code versioning tools(GIT, SVN), working experience with Agile methodology and fast iterative development cycles
Requirements:
- Should have done MBA in HR
- Should be well versed with the concepts of Recruitment, HR Operations-Payroll, Attendance, Time Management etc.
- Excellent Communication Skills
- Good if has an experience of HR Operations Internship
Details About Internship:
- 3 months of internship under our lead consultants
- Will be trained into KRONOS (KRONOS product) initially for the 3 months.
- On boarding will be based on the performance in the internship.
Location : Mumbai
Experience:6 months to 1 year
Joining: Immediate/ 30 days or less
Senior Cloud Engineer / Jr. Cloud Solutions Architect
Roles and Responsibilities
-
Define, implement, deploy and maintain development, QA & production environments for cloud-based Azure architecture.
-
Create a strategy for establishing a secure and well-managed enterprise environment in Azure
-
Define and implement security architecture for production, ensure data security at all levels.
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Provision Infrastructure as code using Azure CLI Powershell ARM templates and or Terraform with Ansible or other tools.
-
Develop scripts to automate the deployment of resource stacks and associated configurations
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Extend MLP standard systems management processes into the cloud including change, incident, and problem management
-
Establish and implement monitoring and management infrastructure for both availability and performance management
-
Implement observability patterns using Azure Monitor Azure Application Insights and Log Analytics Workspace.
-
Provide internal training to the team.
Primary Skills/Requirements
-
5+ years of experience in IT and infrastructure
-
3+ years of experience in Azure design, support and management for a large-scale organization
-
Experience in design and implementation of high availability architecture.
-
Strong experience in Azure CLI Powershell and ARM Templates Terraform.
-
Strong understanding of IT Security and related audits
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Experience with deploying applications on Linux - Ubuntu
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Should know Azure offerings (Storage, OS instances, Availability zones, DR, Load balancers, VPN tunnel, Application Gateway, etc.)Cloud monitoring Experience with Azure Log Analytics Azure Monitor.
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Experience with log collection tools and analysis, as well as infrastructure performance monitoring tools and optimization practices
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Microsoft Azure Certification MCSE: Cloud Platform and Infrastructure or equivalent certification would be an added advantage
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Experience with Postgres SQL Database
Behavioural
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Positive work ethics
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Ability to adapt to dynamic environment
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Time Management
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Team Player
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Communication skills
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Ability to work independently
Adobe IllustratorMastery of Adobe Suite ( Illustrator, Photoshop).
Should have exp in both ATL and BTL campaigns. / Working knowledge of Social and Google ads (FB, Instagram, LinkedIn, GDN, Affiliate).
A solid understanding of design principles including layout, typography, and colour theory.
Ability to work on multiple projects simultaneously.
Should be able to revamp collaterals as and when necessary.
Good communication skills, detail-oriented and organised.
Interested candidates, kindly share your resume and portfolio
Purpose of the Job:
Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.
Key Deliverables:
- Would be responsible to lead entire TnA cycle
- To identify prospective candidates using a variety of channels.
- Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
- Research and develop a sustainable strategy pertaining to diversity hiring.
- Research into competitors and market place
- Define job description and document specifications for business and corporate positions.
- Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
- Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
- Follow-up references and check credits.
- Manage Recruitment Partners and maintain a healthy source mix.
- Will be responsible in monitoring hiring for centers PAN India
Skills / Competency required:
- 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
- Excellent communication skills written and verbal in English, Tamil and Hindi
- Well versed with latest sourcing tools and good knowledge of candidate selection methods
- Critical thinker and problem-solving skills.
- Good interpersonal, presentation and communication skills
- Team player
- Good time-management skills
- Strong planning and execution skills
- Negotiation skills
- Strong in Head Hunting and Industry mapping.
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Brand PR Manager, you will be responsible for enhancing the company’s brand awareness and corporate image.
What you will do:
- Developing and executing effective PR plans through translating brand and key messages into media concepts and compelling stories
- Leveraging a variety of media channels to maximize the company’s brand exposure through interviews, editorials, etc.
- Building strong and positive relationships with media, influencers, and other related parties
- Developing and editing news releases, speeches, articles, and other editorial collateral
- Managing an external PR agency
- Analyzing and reporting on the results of PR campaigns & initiatives
- Checking and managing content produced for website and social media channels
- Developing and implementing PR policies and procedures
- Determining KPIs for PR department
- Deploying successful marketing campaigns and owning their implementation from ideation to execution
- Positioning and messaging the company to win based on an in-depth understanding of the market and the competition
- Working cross-functionally with Product, Marketing & Customer Experience teams
- Experimenting with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
- Coordinating and managing graphic designers and content team to target the market
- Producing valuable and engaging content for our website and blog that attracts and converts our target groups
- Building strategic relationships and partnering with key industry players, agencies and vendors
- Preparing and monitoring the marketing budget on a quarterly and annual basis and allocating funds wisely
- Overseeing and approving marketing material, from website banners to hard copy brochures and case studies
- Measuring and reporting on the performance of marketing campaigns, gaining insight and assessing against goals
Desired Candidate Profile
What you need to have:- Demonstrable experience in marketing together with the potential and attitude required to learn
- A passion for issues around Sustainability, Energy Transition, Climate Action, Distributed & Renewable Energy
- Startup experience desired
- Ability to work in a fast-paced environment
- Willingness to roll up your sleeves and execute
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- Experience in setting up and optimizing Google Adwords campaigns
- Numerically literacy, comfort working with numbers
- Ability to make sense of metrics and processing figures with spreadsheets
- Up-to-date knowledge of the latest trends and best practices in online marketing and measurement
Javascript
PHPPython
Ruby on Rails (ROR)NodeJS (Node.js)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres