Sr Manager- Process Excellence

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Job Title: Relationship Manager

Experience Required: 1 to 3 Years

Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore

Notice Period: Immediate to 30 Days

Job Summary:

We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Build and maintain strong, long-term relationships with customers.
• Act as a trusted advisor by understanding client needs and offering relevant solutions.
• Generate new business opportunities through cold calling, referrals, and walk-ins.
• Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
• Meet or exceed assigned sales and service targets.
• Provide timely resolutions to customer issues and escalate when necessary.
• Coordinate with internal teams to ensure smooth execution of client requests.
• Track and report sales activities and client interactions using CRM tools.

Key Skills & Competencies:

• Strong interpersonal and communication skills.
• Ability to understand and identify client needs effectively.
• Sales-oriented mindset with a customer-first approach.
• Negotiation and problem-solving skills.
• Ability to multitask and manage time effectively.
• Proficiency in local languages is a plus.
• Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).

About the Company

Our client is a leading manufacturer of TMT Bar and exporter in India. They are a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform. Merito, a curated talent platform is responsible to identify key resources for this project.

Job Location: Kolkata

Job Description

• Full stack e-commerce developer is responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performance applications 
• Implementation of security and data protection 
• Understanding of performance testing and optimization techniques 
  
  

Requirements

• Fullstack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• Fullstack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Full developer must have the ability to wear many hats and learn new technologies quickly
• Understanding & proficiency in REST APIs.
• Fullstack developer should know Git Repository and Jira.

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

• 3+ Years of experience in developing iOS applications
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Should have experience with Swift, Autolayout, MVVM / MVP Design pattern.
• Should have experience with common iOS libraries like RxSwift, Alarmofire etc
• Debugging skills, including identifying memory leaks, performance bottlenecks.
• Good command over Data Structures and Algorithms.
• Understanding of design for scalability, performance and reliability
• Experience working in an Agile environment and project management tool like Jira
• Good to have experience in working with Google Maps and have published one or more app on app store.
• Good to have experience in CI/CD, Core Data, Swift UI, App Clips, Integrating with Payment Gateways

Company Overview

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.

The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.

More about CareStack

●    Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.

●    Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.

●    Venture backed with over $60M raised from leading financial and strategic investors.

●    HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.

Role Overview

CareStack seeks to hire Software Development Engineer - 1 to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit , to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives.

Key responsibilities

●    Technical Design

You can be a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement.You should work with your lead to review your design and embrace the feedback

●    Process Definition/Adherence

You should deliver estimations, review test scenarios/cases created by QAs in your team, participate in sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation.

●    Code Quality

At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must commit to clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively collaborate with team members in solving complex problems.

●    Team Player

You should proactively communicate to resolve dependencies within and outside the team. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team.

●    Value/Mission Alignment

Be a champion for CareStack within the Engineering team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.

This role may be for you if you…

●    Have an insatiable itch to join and the courage to scale an early-stage technology company.

●    Have 2-4 years of experience in building modern day web platforms, using Microsoft technologies on the backend.

●    Can be a generalist or specialist with deep understanding of building software components that meet defined requirements, with good understanding of .NET Core/ASP.NET.

●    Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.

●    Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modeling for transactional systems.

●    Solid understanding of relational and non relational databases including warehouses.Preferably MySQL, MSSQL, Vertica and CosmosDB

●    Solid understanding of CI/CD patterns and IaC.

●    Expertise in building ETLs in both batch and streaming model.

●    Expertise in building and testing APIs and micro services

This role may not be for you if you…

●    Don’t have the itch to design solutions and write code and you don’t grab every other opportunity to review and write code.

●    Don’t have the fire in you to fight for your design suggestions and debate with logical data points

●    Don’t have the trait to be transactional in code reviews/design discussions, accept your mistakes and appreciate better ideas from your peers.

●    Haven’t developed the habit of doing objective conversations that are data driven.

FrontEnd Developer

Job Description

Introduction-:

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis. Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by YCombinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Your Roles and Responsibilities

Who can apply:

We are looking for a passionate, self-starting, competent professional who is comfortable with all aspects of software development in FrontEnd. You will get hands-on experience in the latest technology and skills such as ReactJS, VueJS, VanillaJS etc. This role is ideal for you if you have a background in Front End development and are looking for ­­­­­the next level of career growth and competence in interface design and development.

What will you do:     
                  ­­­­

• Responsible for  developing, testing and maintaining the  front-end of the product interface.
  
  
• Interacting with APIs and middlewares through Front-end action items.
  
  
• Ensuring responsiveness and cross-platform compatibility of applications.
  
  
• Owning and delivering end-to-end products, features, enhancements
  .
• Write clean, well-documented and functional code with unit test cases.

Required Skills and Technologies

• Degree in Computer Science or related discipline with 3-7 years of experience.
• Proficiency with VanillaJS, html and css, and fundamental front-end libraries and frameworks such as ReactJS, AngularJS, Vue.JS, .
• Hands on with React.JS or similar frontend framework/library.
• Well versed with UI and UX.
• Good to have knowledge of CI/CD tools.
• Hands on with investigating and fixing technical bottlenecks and performance assessment and improvement.
• Familiarity with agile methodologies.
• Prior experience with at least one no-sql database such as MongoDB.
• Excellent verbal communication skills.
• Good problem solving and troubleshooting skills.
• High sense of ownership along with deep interest and passion for technology.

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.

You will get hands-on experience in the latest technologies and skills like ReactJS, NodeJS, MongoDB, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Developing front end app components.
- Developing backend apis and middlewares.
- Designing and scaling databases and servers.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with 3-7 years of experience.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python, PHP.
- Prior experience with at least one no-sql database such as MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology