Senior UI/UX Designer

• Teaching: Delivering lectures, designing course materials, and guiding students in psychological theories and applications.
• Research: Conducting studies, publishing papers, and contributing to advancements in psychology.
• Mentorship: Advising students on academic and career paths, supervising research projects, and fostering intellectual growth.
• Administrative Duties: Participating in departmental meetings, curriculum development, and university initiatives.

Sr. Product Management Specialist

Position Responsibilities :

Who You Are: 

• You have a strong understanding of project management methodologies, processes, and best practices.
• You have experience working with project management applications especially those within the Deltek PPM suite.
• You have a strong understanding of critical path scheduling including working with scheduling applications such as Deltek Open Plan, Microsoft Project and Oracle Primavera.
• You have a strong understanding of project risk management including identifying, assessing risks, and implementing risk mitigation plans and have worked with enterprise project risk management applications.
• You have a strong understanding of product management principles, including market research, product strategy, roadmap development, and user-centric design and software development methodologies.
• You have a strategic mindset
• You have excellent problem-solving skills with the ability to think analytically and strategically, to identify and address complex challenges, make data-driven decisions, and propose innovative solutions.
• You collaborate effectively with development teams to drive product development and advocate for a seamless and intuitive user experience, ensuring new features are user-friendly and meet customer needs.
• You have knowledge of data privacy and security regulations and understand data governance frameworks, data quality standards, and security protocols to ensure the protection and integrity of project data, especially within the government contracting space.
• You stay up to date with industry trends, emerging technologies, and best practices in project management to drive product innovation and competitive differentiation.
• You have a thirst for knowledge that will make you successful in learning new concepts and developing expertise in new industries.
• You have strong communication skills and effectively collaborate with leadership, cross-functional teams, stakeholders, and customers including the ability to articulate complex concepts, facilitate discussions, and build consensus among diverse groups.
• You have a proven ability to work cross-team with product owners, scrum masters, designers, and developers

What You'll Do: 

• Collaborate with cross-functional teams to create a roadmap that prioritizes user-centric features and enhancements based on market insights and customer feedback.
• Create and own product requirements, establishing a business case for overall need and prioritization
• Define, gain leadership approval, and execute strategy for Deltek PPM software, aligning it with the company's vision and customer needs.
• Conduct market research and competitor analysis to identify industry trends, emerging technologies, and opportunities for product differentiation.
• Work closely with internal teams to conceptualize, develop, and launch features and capabilities within the software that address addresses user-needs and pain points.
• Demonstrate the product/features/functionality to cross functional teams during the development cycle.
• Ensure data privacy and security are maintained by adhering to industry standards and regulations when handling sensitive project data.
• Analyze user feedback, usage metrics, and market trends to identify areas for improvement and optimization.
• Attend daily scrums to support development
• Prioritize bug backlog with key engineering leads
• Actively participate in product launch to gauge user adoption
• Assist our customer care with product questions and escalations
• Assist in reviewing and managing customer ideas
• Deliver presentations at various internal and external events to communicate roadmap and educate stakeholders.

Qualifications :

• 5+ years of demonstrated experience with project management software tools and industry standards, especially within the government contracting space.
• 2+ years of software Product Management or demonstrated understanding of role.
• Strong understanding of project management methodologies and best practices.
• Excellent problem-solving skills and the ability to translate complex concepts into user-friendly solutions.
• Proven ability to understand and apply insights to complex products and use cases. 
• Ability to work virtually with international cross-functional teams across time zones.
• Strong collaboration and communication skills to work effectively with leadership and cross-functional teams.
• Knowledge of data privacy and security regulations
• Ability to inspire people to do their best work and rally around a shared goal. 
• Experience managing complex projects at scale to solve a wide range of business and customer problems. 
• Proven track record of balancing multiple priorities while meeting deadlines. 
• Demonstrate curiosity, humility, and empathy in all you do. 
• A creative self-starter with a bias for action.

Looking for Linux BSP Engineers for one of our clients

Skills Required: C Programming, Device Driver Development, BSP, U-Boot, Board Bring-up

Location: Bangalore

Experience 3 to 6yrs

Education/Qualification: B.E/B.Tech (EEE / ECE)

Domain: - Bootloader, Linux BSP, Device driver for Ethernet, PCIe, USB, etc

○    U-Boot and Linux porting / upgrading to ARM based SoC

○    Device drivers for SPI, I2C, Touch screen, MEMS Sensors

○    Device drivers for Audio, camera, display etc.

Additional considerations:-

Must have: - Ground up driver development and debugging experience

Data Collection and Preprocessing:

• Gather and clean data from various sources (e.g., databases, APIs, web scraping).
• Perform data validation and ensure data quality.
• Transform and prepare data for analysis and modeling.

Data Analysis and Modeling:

• Conduct exploratory data analysis (EDA) to identify patterns and trends.
• Develop and implement machine learning models (e.g., regression, classification, clustering).
• Evaluate model performance and optimize for accuracy and efficiency.
• Apply statistical techniques and algorithms to solve business problems.

Data Visualization and Reporting:

• Create compelling visualizations to communicate insights to stakeholders.
• Develop dashboards and reports to track key performance indicators (KPIs).
• Present findings to technical and non-technical audiences.

● 1-2 years in outbound focused sales position desired; customer-oriented background

required (sales, support, customer service) in B2B preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach

● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

• Creating long-form sales page copy about a variety of Ayurvedic products and services for foreign markets (i.e. USA and EU)
• Creating ad concepts and ad copies for said products and consumers
• Researching Ayurvedic background and benefits of ingredients used in the organization’s products
• Researching company’s target audience’s interests and needs
• Creating highly valuable informational pieces that convert into sales
• Staying up-to-date with latest trends in USA and EU regarding skincare, health and wellness
• Creating mind-blowing value for our customers

• Ensuring compliance with law (e.g. copyright and regulatory bodies)

• Deep knowledge in one or more domains of the study required for the function.
• Capability to write clear and structured technical documents.
• Ability to participate in multi-lingual meetings, very good communication skills, and able to work in a team.
• The capability of working in an international/multicultural environment.
• Ability to apply high quality standard

• Good experience in Angular.
• Good experience & knowledge of latest trends in Java, J2EE, Spring framework, Oracle, SQL, HTML, XML, XSD.
• Good knowledge of web services (SOAP, REST).
• Good knowledge of Cloud Technologies and Micro Services is an asset
• Experience with the following tools/ frameworks: Maven, GIT
• Experience in PKI is an asset

• The methodology is Agile
• Reporting tools are JIRA and Confluence

• Provision of expert advice and assistance, technology watch, architectural considerations, applicable standards, solution patterns, and best practices in Angular,
• J2EE, Web services, and SSL/TLS technologies
• Providing solution options
• Development of applications (full stack) using the technologies/tools mentioned in the specific expertise
• Review of Information Systems Infrastructure Architectures
• Performing PoC in the requested technologies
• Participation in user, service, and project meetings
• Create / update documentation as part of knowledge management
• Strive for innovation and open to new trends