Draftsmen

• Clarify feature requirements with the product team
• Design end to end feature flow
• Write scalable and bug-free code
• Take care of test and deployment pipeline
• Maintaining the existing products

·        Maximum 5 years of Information Technology/Technology Operations/Information Security experience required.

·        Minimum 3 years of experience in Cybersecurity, Identity & Access Management, Role Based Access Control, and Identity Governance is mandatory.

·        Knowledge on User Life Cycle Management, Access provisioning, Access administration is must.

·        Experience with technologies such as Role-Based Active Control (RBAC) and Attribute Based Access Control (ABAC) is required.

·        Experience in User Access Re-certification activities is mandatory.

·        Working knowledge on Active Directory is must.

·        Working experience on any IAM tool (SailPoint/Okta/OneIdentity/Varonis/MIM) would be added advantage.

·        Knowledge on Identity and Access Management role/processes/tools is must.

·        Prior experience in processing IAM requests (Add/Modify/Delete) is must.

·        Experienced in Incident management & Change Management processes.

·        Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements.

·        Experience with work-flow management tools such as ServiceNow.

·        Leveraging creative thinking and problem solving skills, individual initiative, and utilizing MS Office (Word, Excel, Access, and PowerPoint).

·        Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback.

·        Identifying and addressing business needs: building relationships with Stake Holders; developing an awareness of Firm services; communicating with the business/stake holders in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor

·        Experience performing user administration tasks for various in-house and third-party applications.

·        Analyzing, prioritizing, and resolving faults to resolution. Resolve tickets according to SLAs and escalation procedures.

·        Strong analytical, problem solving and organizational skills. Be proactive, dynamic, and flexible.

·        Good Communication skills, able to articulate well with business and stakeholders.

·        Education Qualification : Any graduate/post graduate with Computer Science background.

What you need to have:

Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
•  
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

We are looking for a MERN stack developer with experience in designing and developing the design and development of 

• JavaScript experience
• NodeJS - 2+ years of experience with production-ready applications
• 2+ years of experience with 2 or more UI frameworks (React, Angular).
• React preferred a Thorough understanding of React.js and its core principles
• Experience with popular React.js libraries (such as Redux, jest, etc)
• Experience in testing libraries such as Jest, Enzyme, or Mocha.
• Experience in building Progressive Web Apps (PWA)
• Knowledge of Node server, Socket connections, and mechanisms to handle real-time async data
• Experience with Elasticsearch (Lucene queries).
• Experience with API Design
• Experience with DB Design (document and relational databases like Mysql, MongoDB, etc.)
• Experience with SQL/NoSQL databases, writing queries, etc.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Understanding HTTP/HTTPS protocols

Responsibilities
- Experience executing projects on WordPress
- Experience customizing existing WordPress plug-ins for integration or other requirements
- Expertise in customizing, developing, and integrating WordPress themes
- Manage the project giving importance to cost and quality
- Work with the user group to improve the solution

- Document existing functions and processes

Skills & Qualifications
- Minimum 4 year of hands on experience in WordPress development
- Good understanding of PHP, MYSQL, HTML5, CSS3 and jQuery
- Strong knowledge of PHP web frameworks
- Understanding the fully synchronous behavior of PHP
- Understanding fundamental design principles behind a scalable application
- Integration of multiple data sources and databases into one system
- Familiarity with SQL/NoSQL databases and their declarative query languages