Senior Tele Sales Executive

Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

About the Role

The PMO Manager You will oversee resource allocation, financial project controlling, and overall delivery management. Your goal is to ensure the right people are on the right projects at the right time, ensuring that budgets are respected and delivery timelines are met.

Key Responsibilities

• Resource Orchestration: Manage workload, vacation planning, and project assignments for the entire team.
• Project Controlling: Monitor project budgets and delivery milestones to ensure financial health.
• Agile Integration: Attend daily Scrums to gain real-time transparency into team capacity and roadblocks.
• Dynamic Re-allocation: Quickly shift resources between projects based on shifting priorities and daily insights.
• Skill Management: Track team skillsets, identify "skill gaps," and plan for training or new staffing needs.
• Strategic Oversight: Participate in Steering Committee (SteerCo) meetings to report on delivery status.

Requires Technical Skills

• Project Management Tools: Strong proficiency in Azure DevOps, Jira, or similar task-tracking platforms.
• Reporting & Analysis: Advanced skills in MS Excel (for budgeting/controlling) and MS Project.
• Communication Suite: Mastery of MS Teams, PowerPoint, and Word for stakeholder reporting.
• D365 Exposure: Familiarity with Dynamics CRM environments is highly preferred to understand the project landscape.

Qualification & Preferred

• Education: Degree in IT, Business, Engineering, or equivalent professional training.
• Experience: Proven track record in a PMO role is mandatory. Must have experience in project controlling and process optimization.
• Good to Have: Professional project management
• Process Knowledge: Deep understanding of the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Job Title: Pre-Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre-Sales Engineer to join our team. In this role, the individual will be responsible for providing technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. The individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customised technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.

 Internal Support and Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications and Skills Required:

 Strong technical skills and comfort in leading technical discussions.

 Sales aptitude with a keen interest in interacting with customers.

 Proactive approach with a strong customer focus and problem-solving skills.

 Ability to quickly learn and adapt to new products and technologies.

 Excellent interpersonal and teamwork abilities.

 Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.

 Familiarity with commercial terms and conditions and their application in sales processes.

 Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

 Engineering Degree (Electrical, Electronics, Mechanical)

 Strong communication and presentation skills.

 Familiarity with basic PLC and DDC design and software applications.

 Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

This role offers the opportunity to be part of a team that drives innovation and customer

satisfaction. We are looking for highly motivated individual with a passion for both technical

and sales functions.

• At least one year experience with PHP or NodeJS.
• Experience with at least one Relational database like MongoDB, MySQL or NoSQL
• Experience with multiple PHP frameworks will be plus(e.g Wordpress, Laravel, Codeigniter,Symfony, cakePHP)
• Proficiency with multiple PHP Frameworks.
• Proficiency designing and building APIs.
• Comfortable in a work environment that requires strong problem-solving skills and independent self-direction coupled with team collaboration and open communication
• Thorough knowledge of Ajax, Javascript, HTML,CSS and other web technologies XHTML and HTML5 coding is desirable.
• Experience in both Linux and Windows environment development. Understanding of RESTful web services.
• Work in a fast-paced, creative atmosphere to develop new ideas that adapt to evolving user needs
• Experience using Git / GitHub. Excellent communication skills      

Job Description:

• Developing strong relationship with existing clients and develop other opportunities..
• Make cold calls, closing sales and working with the client through the closing process.
• Update and create client proposals.
• Clients Retention, Inbound, Outbound and Upgradation.
• Leading and managing the team.
• Attain meetings with prospect clients as per business requirements.
• Marketing of Company & to bring Business Leads for company.
• Conducting market research to identify new revenue opportunities.
•  

Job Types: Full-time.

Salary: As Per Company Norms

Education: Bachelor’s (required),  Master’s (Preffered)

Location: Indore, Madhya Pradesh (Required)

Best Regards,

 HR Department

Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

• The ideal candidate should be a creative problem solver at heart who thrives in a team environment.
• Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell the course of Upgrad.

• Extensive knowledge of linux kernel internals.
• Good knowledge of C programming language.
• Familiarity with any processor architecture, virtualization, storage and network management.
• Strong experience in debugging linux kernel mode
• Debugging experience across hardware and platform firmware.

Essential Duties & Responsibilities

● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems


Required Qualifications 

● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience