Senior Technical Consultant

Codemonk is seeking an experienced Project Manager to join our team. The ideal candidate will oversee software development projects from beginning to end, serving as a crucial link between clients and technical teams.

Core Responsibilities:

• Lead cross-functional agile teams through full project lifecycle while ensuring high-quality deliverables
• Facilitate scrum ceremonies and collaborate with product owners to define and execute sprint goals
• Manage project scope, timelines, and resource allocation while maintaining clear stakeholder communication
• Monitor and report project health, risks, and mitigation strategies

Must-Have Qualifications:

• 5-8 years of total experience with 3+ years as Technical Project Manager
• Previous hands-on experience as a developer or QA engineer
• Strong technical background with ability to understand and communicate complex requirements
• Experience with agile project management tools (Jira)
• Bachelor's degree in Computer Science or related field

Bonus Points For:

• Scrum Master certification
• Experience working with international clients
• Strong understanding of software development life-cycle

What Sets You Apart:

• Excellent problem-solving skills with ability to adapt to changing priorities
• Strong communication skills across technical and non-technical stakeholders
• Experience in improving team processes and driving best practices

This role offers significant growth potential and the opportunity to make a real impact in a rapidly growing company. If you're ready to take the next step in your project management career, we want to hear from you.

Job Title: Customer Support Executive – Travel Industry

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.

Key Responsibilities

• Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
• Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
• Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
• Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
• Maintain records of customer interactions and ensure all queries are closed within TAT.
• Deliver excellent customer service with a positive attitude and clear communication.
• Manage escalations professionally and strive for first-contact resolution.
• 
  

Required Skills & Qualifications

• Excellent communication skills (verbal & written).
• Customer-first attitude with strong problem-solving abilities.
• Ability to handle stressful situations calmly and professionally.
• Basic computer knowledge (MS Office, email handling).
• Ability to work in rotational shifts if required.
• 
  

Preferred Qualifications

• Graduate in any stream.
• Experience in customer support (travel/airline/hospitality) is a plus.
• Freshers with strong communication skills are also welcome.

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

• Design, build, and maintain high performance, reusable, and reliable Java code. 
• Translate designs and wireframes into high quality components and modular code, ensuring the best possible performance, quality, and responsiveness of the application
• Strong advocate of Google’s Android design principles and interface guidelines
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.Having experience with building and maintaining an open source project or design library is a plus.

• 3 + years of experience of Android SDK, different versions of Android, and how to deal with different screen sizes. 
• Experience with local databases, offline storage, threading, and performance tuningExperience with Kotlin and Jetpack Compose is desirable.
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Familiarity with the use of additional sensors, such as camera, gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Job Role – Technical Lead – Back End

Work Location  - Bengaluru  

Job Description –

Requirements
• 5+ years of experience in product companies
• Experience in software development and coding in multiple languages

• Experience in both front-end and back-end development with mastery in back-
end.

• Excellent knowledge of software and application design and architecture
• Understanding of software quality assurance principles
• Managed at least 4-5 engineers in their experience.
• High quality organisational and leadership skills
• Outstanding communication and presentation abilities

If you think you are one of them then please reply with your interest and we will take your candidature ahead for the next level of evaluation. Below information would be appreciated more:

Current CTC:

Expected CTC:

Notice Period:

Update Resume: please attach

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp