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Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 2 years of professional experience in Android application development.
- Proficient in Java or Kotlin programming languages.
- Experience with Android Studio and version control systems (e.g., Git).
- Knowledge of RESTful APIs and integration with backend services.
- Solid understanding of Android UI/UX design principles.
- Familiarity with cloud services and mobile app security best practices.
- Strong problem-solving and debugging skills.
- Excellent communication and collaboration skills.
Key Responsibilities:
- Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
- Develop, test, and maintain high-quality Android applications with a focus on user experience.
- Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
- Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
- Optimize application performance, ensuring responsiveness across various devices.
- Assist in defining and implementing new features, working collaboratively within cross-functional teams.
- Conduct code reviews and provide constructive feedback to maintain code quality.
Note - Looking for folks from Tier1 or Tier 2 colleges !
Job Title: Lead Generation Specialist
About Us:
Watch Your Health is a health-tech company dedicated to delivering innovative digital health solutions that enhance user engagement, improve health outcomes, and foster business growth. Combining AI-powered tools with wellness programs, the company focuses on personalized, data-driven healthcare to empower individuals and corporates alike.
Job Responsibilities:
Research and identify potential leads through various online and offline channels.
Generate high-quality leads through email campaigns, social media, cold calling, and other outreach strategies.
Qualify leads and schedule meetings or demos with the sales team.
Maintain and update CRM databases with accurate and detailed lead information.
Develop and execute lead nurturing strategies to convert prospects into customers.
Collaborate with marketing and sales teams to refine lead generation strategies.
Monitor and analyze lead generation metrics to optimize performance.
Requirements:
Proven experience in lead generation, sales, or a related role.
Strong communication and interpersonal skills.
Proficiency in CRM software and lead generation tools (e.g., HubSpot, LinkedIn Sales Navigator, Apollo.io, etc.).
Ability to work independently and meet targets.
Experience with cold outreach, email marketing, and social media prospecting.
Knowledge of B2B or B2C sales processes is a plus.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Designation: Business Development Executive
Experience: 0 to 10 years
Salary: As per Company standards.
Joining: Immediately
Job Location: Pune.
Job description:
- Explain about admission procedures and courses offered to the students and their parents through phone calls.
- Counsel Students and Parents about our courses.
- Interaction with Students and Parents on regular basis
- Monitor class schedules to ensure smooth running of classes.
- Support the students throughout the admission process by answering their queries.
- Maintain the target metrics by converting potential students into confirmed admission and succeed in achieving the performance goals.
- Maintain regular communication with students, parents for coordinating admission activities and resolving problems.
- Result-orientated and able to work under pressure to achieve targets.
- Excellent command of spoken and written English as well as the local language.Strong, presentation and persuasion skills.
- Arranging seminars and workshops.
- Report daily, weekly and monthly status.
- Should be target oriented and enthusiastic towards the role.
- Participating in educational fairs and events.
- An ability to communicate effectively with colleagues, students and other members of the public of all age groups.
- Ability to learn on own initiative and research best study options for students.
- Flexibility over working hours
- Must Have Pleasing Personality , Excellent Communication and Soft Spoken.
Tasks and Responsibilities
- Understand business requirements and user needs
- Create user personas, journey maps, and various other design artifacts
- Create prototypes of varying fidelity
- Communicate design solutions to key stakeholders
- Define and track key metrics related to user experience
- Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts
Skills and Requirements
- Experienced with 1.5+ years in Product Design/UX roles.
- Good experience in user experience and interface design, with a supporting portfolio
- Experience in designing mobile and web applications
- Experience in understanding and mapping complex user journeys
- Ability to form, prototype, and clearly communicate ideas and decisions.
- Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
- Familiarity with prototyping tools like Figma/Sketch
- Good problem-solving and analytical skills
- Able to work well with remote, cross-functional teams
- Responsible, self-motivated, and comfortable taking the initiative.
- Attentive to the finer details and love what you do
Responsibilities
• Writing code to solve moderate to complex domain problems for various product and solution areas.
• Developing web application- Writing Unit test.
• Come up with designs and prototypes for pre-design and feasibility study activities
Requirements
• Expertise in JavaScript, JQuery and ASP.Net
• Hands-on experience working with Microsoft SQL Servers.
• Minimum one year of experience in React JS is a must
• Should be able to use Web API.
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel
Full-Stack Developer
Are you a cricket enthusiast who also loves to build world-class
technology products?
CricHeroes is looking for an All Rounder Full Stack Developer, who is passionate about scaling up India's one of a kind niche B2C platform and the pulse of the nation - Cricket!
This might be a great opportunity for you if
- You are an action and result oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.
- You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation
- You have hands-on experience in designing and developing applications and object-oriented analysis and design using common
- design patterns.
Who are we?
CricHeroes is the world's largest Cricket Network with more than 7 Million
users. It helps local cricketers showcase their talent, get recognition and
improve their game with data.
What are we looking for, in you?
- You are an ambitious problem solver who is constantly learning and
- updating yourself with the latest technology and an expert in
- technology development.
- In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 2-6 years
- Strong analytical skills and problem-solving aptitude
- Attention to details
- You have demonstrated a track record in delivering ambitious targets.
- You believe in teamwork.
- You have a Bachelor's degree in Computer Science (or Equivalent).
- Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis
- Preferable skills in AWS, Big Data, Analytics, Google Cloud.
What are we looking for, from you?
- You will write well-designed, testable, efficient code.
- You will ensure the code and designs are in compliance with specifications as developed.
- You will prepare and produce releases of the software platform and support continuous improvement by investigating alternatives and technologies.
- Work as part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Build customer-facing UI and back-end services
- Code, test and operate node.js based services
- Effectively use tools and ingenuity to identify and fix defects before they become a problem
- A good Stackoverflow profile is a big plus.
We are made in India by the passionate cricketers for the passionate cricketers of the world!
If this excites you and you want to be part of our team to help us win the
scores by building a one-of-a-kind app for all the cricketers around the
world, please apply here.
The will be responsible for :
- Designing and development of Responsive Web Application
- Strong Knowledge of HTML5, CSS & Java Script
- Strong Understanding of concept of DOM (Document Object Model)
- Understanding of how browsers (Chrome, Mozilla) work behind the scene
- Knowledge of React JS, CSS Flexbox (Preferred or Optional )
Designation – Tech Architect
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Brief Summary of the Role: |
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Oversee IT assignments that are aimed at improving the business, and ensuring that projects run smoothly |
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Review business structures in order to ensure the proper flow and functionality of projects |
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Provide technical assistance to resources |
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Detailed Roles & Responsibilities |
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1. To define an ongoing architectural strategy for the business |
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2. To define an architectural road map for the business that supports the product road map |
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3. To identify organization's needs and breaking large system requirements down into manageable parts for proper execution |
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4. To produce a detailed technical design document to match the solution design specifications |
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5. To explain the structure to the designers and developers, and helping them to build it |
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6. To develop and carry out acceptance testing procedures to make sure systems are working properly |
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7. To ensure system meets quality standards |
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8. To advise senior project managers about how to plan their future IT needs. |
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9. To manage multiple development designs and projects to meet project and customer required time lines. |
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10. To maintain an awareness of what competitors in the market are performing and using it to inform the technical road map |
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11. To provide architectural oversight to the team, acting as the ultimate design authority on significant technical decisions |
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12. To provide a focal point for all technical issues and initiatives on the project |
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13. To ensure that all components of the technical architecture are properly implemented. |
Skills – Salesforce
Qualification – BE/ BSC/ BTECH
Experience – 12- 15 Years











