CUSTOMER RELATIONSHIP MANAGER

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities

Immediate / Early Joining Required

Position Overview:

As a Market Research Specialist, you will play a key role in supporting our market research efforts by gathering, analyzing, and interpreting data to provide actionable insights for decision-making. You will collaborate closely with cross-functional teams to conduct comprehensive research on industry trends, competitor strategies, and market opportunities.

Responsibilities:

• Conduct thorough market research using various tools and methodologies, including online databases.
• Gather and analyze data to identify key market trends, customer preferences, and competitive landscapes.
• Utilize statistical analysis software and data visualization tools to interpret data and present findings in a clear and actionable format.
• Collaborate with internal teams to define research objectives, develop research methodologies, and execute research projects.
• Assist in the preparation of reports, presentations, and other materials to communicate research findings to stakeholders.
• Stay informed about industry developments, emerging technologies, and best practices in market research to continuously improve research processes and methodologies.
• Support sales and business development teams with market intelligence, competitive analysis, and lead generation activities.
• Maintain accurate and organized records of research findings, data sources, and methodologies used.

Qualifications:

• Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field.
• 2+ year of experience in market research, business analysis, or a related field.
• Proficiency in using market research tools and databases.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Excellent written and verbal communication skills, with the ability to present findings to diverse audiences.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively in a fast-paced environment.

Moody’s Global Talent Acquisition department supports over 10,000 colleagues globally. The team is aligned into 3 regions (US/Americas, EMEA, APAC) and focused on attracting, engaging, and acquiring diverse high-quality talent for Moody’s three business entities.

URL -   https://www.moodys.com/Pages/contactus.aspx">https://www.moodys.com 

Skills: IT/Technical hiring, end to end recruitment, good stakeholder management, candidates from Corporate background with IT/Technical hiring experience.

Key Responsibilities –

The Recruiter is responsible for executing recruiting regional strategies that strengthen organizational capabilities to ensure business leaders have the talent to successfully achieve business objectives.

The Recruiter will work with business leaders and hiring managers in their client group and with other recruiting team members to provide full lifecycle best practice recruitment service. They will execute talent acquisition strategies to identify, attract and hire high-quality talent for the business/region, utilizing active and passive sourcing techniques to fill existing and future job openings. The Recruiter will use the information provided that interprets internal employment demands to translate them into timely, results-driven action items

Recruiting Delivery
• Execute full life-cycle regional recruiting processes, including the HR-related onboarding of new employees
• Support the client group’s current and future staffing needs within the HR service delivery framework.
• Take part in the execution of outsourcing strategy (if any) appropriate to the regions workforce planning and business needs to source, attract, and hire best talent.
• Utilize various tools and resources to effectively evaluate talent in a variety of methods in order to ensure that the company is selecting highly qualified and engaged professionals to join the organization
• Provide value-add recruiting advice to hiring managers to influence and persuade talent decisions
• Demonstrate understanding of talent needs of hiring managers and job requirements to assess candidate quality, skills and fit to identify the best candidate for a position
• Attract and recruit the highest calibre candidates in a cost effective and time efficient manner
• Manage the presentation, selection, offer, negotiation, closing and administrative components involved in fulllifecycle recruiting
• Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Interview all candidates presented for detailed interviewing by hiring managers and include the use of face-to-face behavioural-based interviewing methodologies
• Advise management on appropriate recruitment methods and salary ranges
• Advise on relevant changes to employment laws that impact recruitment and be aware of confidentiality issues as they arise
• Be knowledgeable about and able to appropriately explain Moody’s benefits and recruitment related policies and programs
• Implement external candidate recruiting programs that attract, select and retain a qualified, diverse workforce and support Moody’s workplace diversity goals.


Sourcing:
• Demonstrate labor market expertise for the markets in which you recruit
• Administer sourcing strategies to identify and recruit potential new hires
• Source active candidates from online databases, internal databases, contact lists and employee referrals
• Source passive candidate leads through internet research, networking, cold calling and market presence
• Design, plan and coordinate large scale recruitment events like career days and job fairs, Super Days and Campus hiring

Recruiting Strategy & Marketing
• Communicate recruiting strategies, including sourcing and acquisition strategies; recruiting tools and processes; talent mapping and systems.
• Implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce.
• Partner with Diversity and Inclusion to achieve Moody’s aspirational diversity goals including support of campus recruiting and summer internship programs.
• Attend business and / or networking functions to build and maintain a vast network of professional relationships over a long period of time with the goal to ultimately attract them to Moody’s
• Strategically develop and implement localized advertising campaigns (Internet, Intranet, newspapers, etc.). Evaluate campaign’s value based on cost effectiveness and ability to attract top-level candidates
• Establish and maintain contacts with employment sources, such as colleges/universities, employment agencies, search firms, trade associations, etc.
• Create and foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates (US only

Workforce Analytics
• Implement operational efficiencies and practices that drive strong performance across all recruitment-related metrics including Time to Fill, Quality of Hire, Cost Per Hire and Source effectiveness.
• Maintain accurate and up to date recruiting data. Create and distribute recruiting activity reports and budgets as required. Conduct management presentations regarding recruiting activity as needed.

Contract: 9 Months

No. of experience: 5+ years

Location: Gurgaon/Bangalore

Job Description

• Experience in Mendix Low code development
• Rapid /Intermediate Mendix certified developer.
• Manage multiple priorities and ensure team deliveries in a dynamic environment
• Strong communication (oral and written) skills
• Experience working as a developer in an Agile Project using Scrum is a plus.

Responsibilities:

* Creating and executing a strong performance marketing strategy & execution plan

* Developing and managing digital prospecting and remarketing campaigns

* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.

* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

* Identifying and testing new channels to continue to meet or exceed established critical metrics

* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.

Key Requirements:

* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels

* Expertise in campaign and channel analysis and reporting, including Google Analytics experience

* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations

* Curious and a strong problem solver.

Responsibilities

1-Integration of user-facing elements developed by front-end developers

2-Build efficient, testable, and reusable PHP modules

3-Solve complex performance problems and architectural challenges

4-Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.

Skills and Qualifications

1-Strong knowledge of PHP web frameworks (such as Code igniter, Core PHP depending on your technology stack).

2-Understanding the fully synchronous behavior of PHP.

3-Understanding of MVC design patterns.

4-Basic understanding of front-end technologies, such as JavaScript, Jquery, Ajax, HTML5, and CSS3.

5-Knowledge of object oriented PHP programming.

6-Understanding accessibility and security compliance (Depending on the specific project)

7-Strong knowledge of the common PHP or web server exploits and their solutions.

8-User authentication and authorization between multiple systems, servers, and environments

9-Integration of multiple data sources and databases into one system.

10-Familiarity with limitations of PHP as a platform and its workarounds.

11-Creating database schemas that represent and support business processes

12-Familiarity with SQL/MySQL databases and their declarative query languages