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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
We are looking for candidate who can :-
1. Deal with our new and existing clients on daily basis to mantain relations
2. You willbe closing working with marketing team and help them to build best stratergies as per output.
3. knowing google sheets is an add on
- Working within the digital space and knowing how data is used to drive real-time relationships with users/audiences.
- Knowing about how incremental growth is changing the face of the digital market and are open to challenging the current status around attribution models.
- Responsibilities:
- Achieving significant revenue growth in Digital Media space by using general business acumen to uncover business needs and identify how Company's solutions can help clients achieve their business goals.
- Coordinating internal resources for the preparation and delivery of objective based solutions for clients.
- Creating and delivering customized sales opportunities that address the client’s compelling events and help them meet their goals.
- Building relationships with key marketing, merchandising, and media decision makers within client organizations, while understanding the landscape and gaining account penetration
- Negotiating and closing contracts with client’s key decision makers
- Being an effective communicator, motivational leader and having a good understanding of the role.
- 15 years of professional digital sales and marketing business experience.
- MBA/BA/BS preferably in marketing or business with strong academic record.
- Diverse client management experience (client side, ad solutions, direct marketing, agency experience). Media preferred.
- Multi-disciplined marketer who is versed across channels; online, direct mail, catalogue, newspaper.
- Self-motivated – able to identify opportunities, sell new business, and close sales.
- Ability to assess client objectives and formulate communications strategy directly to those client objectives within display advertising.
- Comfortable with consultative sales, solution selling and target driven sales position.
- Strong business and strategic planning acumen, strong negotiation skills.
- Solid quantitative background with an understanding of analytic tools and techniques.
- Understanding of marketing program design, execution, and measurement.
- Effective communication across multiple levels of an organization and able to work well in a team/highly collaborative environment.
- Demonstrated sales and business development experience.
- Strong computer skills: Microsoft Office and sales management software (eg: Salesforce).
- Comfortable at incrementally growing client accounts and revenue, not afraid to ask for the business.
- Strategic partner – great relationship builder can engage a client with road map and vision and set and work towards and beyond key targets.
- Can build relationships across multiple disciplines in the client organization including marketing, merchandising, media decision making. Very comfortable at engaging with all levels of a business.
- Walks the halls – enjoys the people aspects of the role.
- Detail orientated –Enjoys the process of the sale and is detail focused.
- Planning accounts – helping internal and external stakeholders see the bigger picture and plan.
- Highly driven, motivated and ambitious self-starters. Proactivity not reactivity.
- Curious to learn, passionate, accountable and focused on own personal development.
About the Role
You will be responsible for identifying new leads, negotiations, and managing the sales activities in a very fast-paced and rapidly changing environment. In this opportunity, you will be working closely with the Wesley Clover International team and TaraSpan India team to help better optimize our pipeline generation methodologies, improve the prospect experience, and uncover strategies to create scalable ways to drive sales success.
Enterprise Sales Manager Responsibilities:
- Develop a go-to-market India strategy for the large technology product portfolio of Wesley Clover International
- Conduct market research to find trendsetter ideas and identify new markets and customer needs
- Promote the company’s products/services addressing or predicting clients’ objectives
- Locate new leads and arrange business development meetings with prospective clients
- Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
- Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
- Close business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.
- Build and maintain long-term relationships with existing and new customers
- Develop quotes, proposals, and sales contracts ensuring adherence to law-established rules and guidelines
Requirements:
- 10-12 years of proven working experience as a business development manager, sales executive or a relevant role is required
- Proven sales track record with references
- Strong market knowledge of enterprise SaaS and technology
- Strong Interpersonal skills (outgoing and personable)
- Excellent communication and negotiation skills (verbal, written & presentation)
- Excellent organization, prioritization and time management skills.
- MBA, BSc/BA in business administration, sales or relevant fields
1.) Manage B2B sales.
2.) Handle customer relationship and order processing.
3.) Reach out to customers over call.
4.) Work on brainstorming on social media promotions for business growth.
Responsibilities and Duties
- Develop PTL, FTL (Full truck load) Business for the company through approaching new clients.
- Generate leads through existing and new contacts for business in field of PTL, FTL
- Daily Sales calls visit to customers
- Focus on winning and maintaining profitable business.
- To develop and maintain good relationship with the client.
- Develop a system for strong payments follow-up and should be able to take responsibility of outstanding.
To train them
To manage them
to do sales through team
To achieve sales target
To create distributors, dealers & stockists
- Should be passionate about transforming sales, service and marketing and whose values align with that of Casey Foods.
- Should have high emotional intelligence and genuine empathy for others through which he should be able to maximize the impact by understanding the motivations of the team and adapting through effective communications.
- Should be a positive game player having a track record of at least 12-15 years of experience of leading and empowering groups towards driving improvement while navigating change and simultaneously winning.
- Should be able to create a culture of transparency and focussed improvement while having fun and fostering a strong team environment.
- Should be a data driven personality who could leverage and communicate using data to improve core marketing strategies that matters to the individual of our team.
- Should have well experienced in managing or being managed in a structural sales environment.
Responsibilities
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Schedule and meet the identified prospects
-
Understand the needs of the prospects and map them to exact product offerings
-
Explain the ROI and product benefits to the prospects
-
Product demonstration & presentation
-
Communication with the sales team (verbal/ written) about customer requirements, interactions
-
Optimize and improve the processes on the current sales team
-
Participate in conferences, events, and meetings along with the sales team
Requirements
- Minimum 2 years of relative field sales experience: Software, IT, SaaS or Cloud-Hosted solutions.
- Track record of over-achieving quota
- Familiarity with different sales techniques and pipeline management
- Strong communication, negotiation, and interpersonal skills
- Self-motivated and driven
- Startup experience is a plus.
- 100% Field software sales