Software Quality Assurance

About the Role

We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience to ensure high availability, reliability, and performance of production systems.

This role focuses on automation, observability, incident management, and cross-team coordination to drive operational excellence.

Key Responsibilities

· Maintain reliable, scalable, and secure production environments.

· Implement and manage monitoring, alerting, and logging solutions.

· Contribute to defining and tracking SLIs/SLOs and support error budget practices.

· Automate operational tasks to improve efficiency and reduce manual effort.

· Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.

· Optimize system performance, availability, and capacity.

· Maintain runbooks, SOPs, and incident documentation in Confluence.

· Adhere to change management, deployment governance, and disaster recovery standards.

· Support incident response for critical production services.

Collaboration & Tools

· Coordinate with external vendors and internal cross-functional teams.

· Work closely with Engineering, Product Owners, and Operations teams.

· Manage incidents and changes using ServiceNow & JIRA.

· Collaborate through Slack and structured communication channels.

Technical Skills

Systems & Cloud

· Strong knowledge of Windows and Linux/Unix systems.

· Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls).

· Experience with at least one cloud platform (AWS, Azure, or GCP).

Automation & CI/CD

· Proficiency in one scripting/programming language (Python, Go, Bash, PowerShell, or Java).

· Understanding of CI/CD pipelines and automation practices.

Containers & Observability

· Hands-on experience with Docker and Kubernetes.

· Experience with monitoring tools such as Grafana or Power BI.

· Ability to analyze logs, metrics, and traces for troubleshooting.

ITSM & Documentation

· Experience with ServiceNow & JIRA (incident/change/problem workflows).

· Working knowledge of Confluence for technical documentation and knowledge management.

Additional Experience (Preferred)

· Background in DevOps, Cloud Engineering, or Platform Engineering.

· Understanding of security best practices and compliance standards.

· Familiarity with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot).

· Exposure to large-scale or production-grade systems.

Soft Skills

· Strong analytical and troubleshooting mindset.

· Excellent written and verbal communication skills.

· Effective stakeholder and vendor coordination.

· Ownership-driven and composed during high-severity incidents.

Applying to jobs at Ampera is completely free. We never ask candidates for any payment.

1.Performance marketing and its budgeting

2. ATL-BTL Marketing exposure

3.Should have hands on experience in Influencer Marketing (Meta)

4.Candidates from D2C space only will be considered

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Dapps is a decentralized app store that makes it easy to adopt and find Web 3 applications. Dapps use protocol-level technology as their foundation to create a decentralized, open-source app store.

To us, a company’s culture is the team’s everyday actions and beliefs. We aspire to create a team of individuals who hold common values but are diverse in their worldviews.

• Work with multi-disciplinary teams: design, art, production, engineering, etc. from product conception and throughout production to shape and thoroughly document the product strategy, including feature sets, merchandising, purchasing drivers, pricing, tools, and other success factors.
• Measure the success of product features after release and optimize their performance through split testing and rapid, data-informed iteration.
• Ideally, you have previous technical experience with Decentralized products. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Highly organized with the ability to manage projects and consistently meet deadlines.
• Ability to resolve business as well as technical issues and served as a liaison between business groups and technical developers.
• Flexibility to adapt to a changing environment, keeping current with new and updated processes and procedures

• 3+ years of relevant experience
• Conversant in the fundamentals of DeFi/Web3/Blockchain/Crypto
• Strong analytical skills and ability to strategize across multiple product areas and potential business opportunities
• Love for unicorns :)
•  

• We make sure you are growing professionally with quarterly goals and appraisals
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member of the family is a great please so we provide maternity and paternity leave

And much more...

We are a registered broker-dealer and ATS (Alternative Trading System) currently building a revolutionary ecosystem to support the issuance and trading of digital asset securities (tokenized securities and other assets). We envision a future where everything is tradeable and have already constructed the technological foundation on which this thesis can develop.

As an SEC and FINRA- regulated company licensed to conduct business in digital asset securities, we are positioned to bridge traditional finance and the digital future, leveraging technology to improve the capital markets for issuers and investors alike.

The Role

We are looking for a Senior Full Stack Developer (React, NodeJS) to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

Responsibilities

• Perform hands-on software development, including writing code and unit tests, doing proof of concepts, conducting code reviews, and testing in ongoing sprints

• Work closely with product team and other full stack developers to implement innovative solutions to challenging web development problems

• Participates in system design and specifications, program logic and flow-charting, development, testing, debugging, documentation, and support

• Supports new and ongoing digital defi projects, and integration with clients and vendor platforms

• Provides analysis of problems and recommends solutions

Requirements

• 5+ years of experience working in React and able to demonstrate strong JavaScript knowledge

• 5+ years of experience working with NodeJS

• 3+ years of experience working with PostgreSQL and DynamoDB

• Experience with CI and CD environment and AWS platforms

• Proficiency working with Docker

• Experience writing APIs and securing APIs

• Proficiency working with ECS and EKS

• Strong experience in systems architecture design and development

• Strong experience building single-page web applications

• Ability to efficiently manage and build large, complex web applications

• Strong analytical and problem-solving skills, with good attention to detail

• Self-motivated, ability to work independently

• Ability to use creative thinking to develop innovative solutions to business problems

• Strong project management skills, including the ability to manage multiple projects simultaneously

• Ability to mentor other developers

• Ability to work in a fast-paced team environment

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

You’ll spend time on the following:

• You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
• You will partner with other technologists from cross-functional teams advocating devops culture
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
• Learn, digest and subsequently apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems

Here’s what we’re looking for:

• You have 2+ years* of experience using two or more development languages (Java, JavaScript, Ruby, C#, etc.) with experience in Object-Oriented programming
• You’re willing and able to commit to traveling up to 100% (back home on the weekends) across the US and Canada to help our clients solve their business problems
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
• You’re willing and able to commit to travel to client sites in order to solve their business problems