Cutshort logo
Virtana logo
Senior Support Engineer
Senior Support Engineer
Virtana's logo

Senior Support Engineer

Bimla Dhirayan's profile picture
Posted by Bimla Dhirayan
5 - 12 yrs
Best in industry
Pune
Skills
Shell Scripting
Bash
Tickets Tracking System
skill iconKubernetes
obervability
monitoring tools

Position Overview: 

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position.  


Work Location- Pune


Job Type- Hybrid

 

Key Responsibilities: 

  • Active Customer engagements: Actively participate in Customer discussions, proactively, first for the implementation and later for making them successful in deriving the value from the product.  
  • Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by overcoming the current issues and based on the knowledge even propose solutions. 
  • Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues. 
  • Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders ensuring product meets the customers’ requirements and align with the overall product vision. 
  • Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency. 
  • Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.  
  • Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals. 
  • Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding. 

 

Qualifications: 

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 
  • 5+ years of practical experience in networking and storage domains, with a focus on supporting enterprise customers. 
  • Strong domain knowledge in Storage and Networking, with exposure to monitoring technologies and practices. 
  • Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments. 
  • Strong communication and interpersonal skills, with the ability to interact effectively with customers and internal teams across geographies and time zones.  
  • Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution 
  • Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. 
  • Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction. 


Company Overview: 

Virtana delivers the industry’s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud – empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud.   

As we continue to expand our portfolio, and grow our customer base across multiple geos, we are seeking a highly skilled and hands-on Senior Support Engineer to support ever growing customer base. 


Why Join Us: 

  • Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring. 
  • Collaborative and innovative work environment. 
  • Competitive salary and benefits package. 
  • Professional growth and development opportunities. 
  • Chance to work on cutting-edge technology and products that make a real impact. 

 

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring. 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Virtana

Founded :
2008
Type :
Product
Size :
100-500
Stage :
Profitable

About

Virtana’s AI-powered platform delivers the deepest hybrid infrastructure observability, empowering you to optimize performance, reduce costs, and mitigate risks.


Founded in 2008, more than 150 Global 2000 enterprise customers such as AstraZeneca, Dell, Apple, Geico, Costco, Nasdaq, and Boeing, have long valued Virtana's software solutions. With advanced AI-powered capabilities, Virtana helps IT teams proactively address issues, streamline operations, and transform infrastructure into strategic assets in today's rapidly evolving digital landscape.


In 2023 Virtana Corp. was named:

  • Top 20 Coolest Cloud Monitoring Companies (Cloud 100) by CRN.
  • Best Place to Work in the Bay Area by Comparably.
  • In eight Gartner® reports for innovation in Infrastructure Monitoring and Artificial Intelligence for IT Operations (AIOps).


💰 Funding details

In the most recent funding round, Virtana raised $73 million in Series C funding in January 2022, led by Atalaya Capital Management and Elm Park Capital Management, among others. Virtana has raised a total of $192.42 million so far!

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Virtana builds the industry’s deepest hybrid infrastructure observability platform, giving enterprises unmatched visibility into their complex IT environments -whether on‑premises, in the cloud, or across both.

Company social profiles

bloglinkedintwitter

Similar jobs

EaseMyTrip.com
at EaseMyTrip.com
1 recruiter
Zainab Siddiqui
Posted by Zainab Siddiqui
Gurugram
5 - 6 yrs
₹8L - ₹10L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconSASS
skill iconBootstrap
scss
+4 more

Role Summary:

As a Senior UI Developer, you will be responsible for building intuitive, high-performance, and

responsive user interfaces using Angular, JavaScript, HTML, and CSS. You’ll work closely with

our UX designers, product managers, and backend engineers to create web experiences that

deliver value to our users and business alike.

Key Responsibilities:

● Participate in code reviews, unit testing, and troubleshooting.

● Collaborate with product managers and designers to craft user-centric features and

interfaces.

● Optimize applications for performance, scalability, and cross-browser compatibility.

● Ensure applications meet performance, accessibility, and responsiveness standards.

● Contribute to architectural discussions and propose improvements to existing codebase

and design patterns.

● Develop and maintain scalable and responsive web applications using Angular

(preferably Angular 13+).

● Write clean, well-documented, and reusable code in JavaScript, HTML5, and CSS3.

● Apply design principles to create intuitive and aesthetically pleasing UIs aligned with

brand guidelines.

Required Skills:

● 6+ years of web development experience.

● 3+ years of hands-on experience in Angular development (Angular 8+ mandatory,

Angular 13+ preferred).

● Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.

● Familiarity on state management with RxJS, NgRx, and RESTful APIs integration.

● Sound understanding of responsive design, cross-browser compatibility, and

accessibility standards.

● Experience with SASS/SCSS, Bootstrap, Material, or other CSS frameworks.

● Understanding of web performance optimization and SEO basics for SPAs.

● Solid grasp of web design principles including layout, typography, color theory, and

usability.

● Experience with Git, CI/CD pipelines, and agile development practices.

● Experience in the travel tech domain is a strong plus.

Good to Have:

● Experience with Node.js, Express JS, MongoDB.

● Understanding of internationalization/localization in web apps.

Read more
Start up in India
Start up in India
Agency job
via Qrata by Blessy Fernandes
Chennai
2 - 6 yrs
₹18L - ₹40L / yr
skill iconJava
J2EE
HTTP
About you:
● 2 - 5 years of experience
● Expertise in the following areas
○ Java
○ HTTP Protocol
● You’ve heard of or worked with some of the following tech stacks / products
○ Spring
○ Postgresql
○ Redis
○ Docker
○ Message brokers
○ Github
● These non functional areas are familiar to you
○ Performance
○ Debugging
○ Log management
Nice to have:
● Familiarity with AWS
Read more
IoTracX Pvt. Ltd.
at IoTracX Pvt. Ltd.
3 recruiters
Gopinath S
Posted by Gopinath S
Tanzania, Kenya, Zambia
4 - 7 yrs
₹10L - ₹14L / yr
Mechanical engineering

A construction manager's job description includes planning, managing, and overseeing a construction project from start to finish. They are responsible for ensuring that the project is completed safely, on time, and within budget. 

 

Responsibilities of a construction manager:

  • Planning

To plan the project and delegate tasks to their team. They also identify and resolve issues before they impact the project's schedule, budget, or quality. 

  • Budget management

To track project expenses and manage cost overruns. They must find ways to minimize unnecessary expenses. 

  • Time management

Must manage time efficiently to ensure that each phase of the project completes on time. 

  • Leadership

Need to be able to lead and manage human resources. They also need to be able to negotiate contracts and maintain good relationships with contractors, clients, and city officials. 

  • Construction knowledge

Need to have expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards. 

  • Computer skills

Should be proficient in Microsoft Office and general computer software. They should also be comfortable reading and understanding blueprints and drawings. 

 

Should have BE degree in Mechanical with minimum 5 Yrs experience

Read more
MageComp
at MageComp
1 video
1 recruiter
Mage Comp
Posted by Mage Comp
Ahmedabad
1 - 3 yrs
₹2L - ₹6L / yr
Magento
magento 2
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
+6 more

Job Description – Magento Developer

We are looking for a Magento Developer responsible for Magento 2 related projects, and as we are a Magento extension development company, you must have knowledge of Magento 2 extensions development. You should have developed public or private extensions will be a plus.

Responsibilities:

  • Develop Magento Extensions, debug and update.
  • Work on Customization, Upgrade, Performance optimization, and other Magento services.
  • Work on Magento Projects.
  • We can give you the Extension support responsibilities too.
  • Train new PHP developers for Magento developments from scratch.

Requirements:

  • Strong knowledge of PHP and Magento 2.
  • Magento 2 Extension development experience.
  • Understanding the fully synchronous behaviour of PHP.
  • Understanding of MVC design patterns.
  • Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
  • Knowledge of object-oriented PHP programming.
  • Understanding accessibility and security compliance.
  • Strong knowledge of the common PHP or web server exploits and their solutions.
  • Understanding fundamental design principles behind a scalable application.
  • User authentication and authorization between multiple systems, servers, and environments.
  • Integration of multiple data sources and databases into one system.
  • Inventory API, payment, shipping API, web API, ERP Integration knowledge is a plus.
Read more
Empire Media
at Empire Media
2 recruiters
Ravina Sarawade
Posted by Ravina Sarawade
Mumbai
2 - 4 yrs
₹2L - ₹2.5L / yr
Wordpress
Wireframing
Web Development
skill iconHTML/CSS
Web design
+2 more
  • 2+ years experience in Web Designing - Wordpress
  • Experience in building both front-end and back-end of the website
  • Knowledge of WordPress Plugins
  • Excellent and written and verbal communication skills with proven fluency in English
  • Good understanding of Web architecture
  • Analysing website performance and troubleshooting errors
  • Conducts Wordpress design/development research and performs discovery analyses for new client projects, including content reviews and wireframing. 
  • Creates Wordpress design/development strategies based on research.
  • Stay up-to-date with new web technologies.
Read more
Leading Mfg.Co.
Leading Mfg.Co.
Agency job
via Unnati by Samta Arora
Mumbai, Pune, Bengaluru (Bangalore)
5 - 7 yrs
₹10L - ₹14L / yr
Sales
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!

Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
 
As a ASM Tissue (South & West), you will be responsible for managing channel partners to influence order placements for tissue in order to achieve respective area targets.

What you will do:

  • Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
  • Communicating actively with dealers & customers to help foster a team environment
  • Building strong relationship with dealers & customers
  • Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
  • Monitoring achievement of targets
  • Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
  • Developing and implementing sales & marketing plans to drive sales and profit
  • Meeting and exceeding sales targets for assigned territories
  • Monitoring achievement of collection targets to reduce exposure to outstanding receivables
  • Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
  • Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
  • Building a strong pipeline and ensuring accurate sales forecasting and account planning
  • Interacting with quality/R&D department for new product development basis customer feedback and competitor product portfolio
  • Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
  • Ensuring timely payment and debt free transactions along with reconciliation of accounts

 

Desired Candidate Profile

What you need to have:

  • A Master's degree in business administration (MBA), Marketing
  • Minimum 5-6 yrs of Sales experience with understanding of paper industry
  • Excellent verbal and written communication skills
  • Willingness to travel regularly to different markets
  • Proficiency with Microsoft office
  • Strong analytical skills and ability to work well with little supervision    
Read more
Fast Growing Ethnic Wear Brand
Fast Growing Ethnic Wear Brand
Agency job
via Unnati by Rakhi Gayen
Delhi
8 - 12 yrs
₹18L - ₹25L / yr
Digital Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
marketing campaigns
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Digital Marketing Head, you will be responsible for overseeing the planning, development and execution of the company’s marketing initiatives. Reporting directly to the Business Head, your primary responsibility is to generate revenue and take full ownership of our online presence, offline presence, customer acquisition and retention programs. You will bring to the table your experience in building and running personalized inbound/outbound marketing campaigns to drive consistent sales revenue growth.

What you will do:

  • Defining marketing strategy to support the company’s growth trajectory
  • Responsible for developing, executing and delivering the company's digital / online marketing strategy, planning and budget to include online, new media, web and e-commerce to drive the business forwards through key marketing channels
  • Designing, implementing and managing online marketing programs focusing on building awareness and customer acquisition
  • Leveraging data and analytics to deliver strong marketing efficiencies and creating an advantaged digital marketing effort
  • Managing SEO and SEM
  • Building and owning the brand while generating positive buzz in and around the platform
  • Leveraging a "Test & Control" approach to constantly improve program results and increasing the impact of marketing on revenue and profitability
  • Proposing new marketing program ideas and then securing support from stakeholders to fund and execute these programs
  • Updating with the new trends and processes on marketing and using the same to push the company’s marketing agenda
  • Evaluating the impact of marketing programs in achieving their stated revenue targets
  • “Listening” to the trends of the market and directing the market research efforts of the company
  • Focussing on increasing life cycle value of customers
  • Identifying and automating processes to improve efficiencies
  • Working closely with the Technology team on automating marketing initiatives
  • Using data and reports to make evidence-based marketing decisions
  • Suggesting changes and improvements
  • Contributing as a member of the leadership team to the business decisions of the company
  • Hiring leading, training and mentoring a team of marketers and ensuring their performance and retention
  • Forecasting the demand based on empirical analysis and relaying the info to the manufacturing team to ensure adequate supply

 


Candidate Profile:

What you must have:

 
  • Masters in marketing or equivalent. Additional Certifications will be a plus
  • Experience in the same industry in preferable
  • Strong analytical capabilities
  • Conversant with digital marketing tools
  • Deep understanding of technology
  • Thorough knowledge of marketing principles, brand,product and service management
  • Deep understanding of changing market dynamics
  • Outstanding communication (written and verbal)    
Read more
Mechatronics Systems
at Mechatronics Systems
1 recruiter
Sanjeev Jahagirdar
Posted by Sanjeev Jahagirdar
Pune
3 - 5 yrs
₹3L - ₹3L / yr
Material handling
Materials management
Warehouse Management System (WMS)
Procurement & Buying
Procurement management
+7 more

JD Project Materials Coordinator

Company: MSPL

Primary Location:  MSPL Pune

Job:  Warehousing and Material Control

Schedule:  Full-time

Employment Type:  Staff

Job Level:  Experienced

Reporting Manager Title:  General Manager JD Project

KEY ACCOUNTABILITIES OF POSITION:

  • Provides input to the Project Procurement Plan and Project Material Responsibility Matrix.
  • Responsible for the Project Material Management Plan & the Project Material Management Procedures and ensures alignment with Engineering, Purchasing, Logistics and Installation, O&M.
  • Provides input to the Engineering Material requirements and verification of Quantities & Contingencies to support Installation, O&M required on Site as per Installation, O&M philosophy.
  • Liaison with Project Team Requisitioning Engineers to support requirements of ERP based Material Management System & downstream Procurement & Installation, O&M activities (Expediting, Logistics & Site Material Management).
  • Responsible for coordinating procurement activities and progress reporting to Project Management.
  • Responsible for improvements of MSPL Material Management policies, procedures & work process.

ESSENTIAL SKILLS / COMPETENCIES REQUIRED:

Job Specific:

  • A thorough knowledge of Mechatronics & material management practices within the process automation industry (typically water-wastewater).
  • Strong knowledge & understanding of material requisitioning, expediting, logistics, site material management & shop & field fabrication.
  • General knowledge of Process Automation electrical and instrumentation materials.

Standard Competencies

Experience:

Required:

  • 7+ years, with a minimum of 5 years project material management experience in a multi-discipline team environment.

Guide:

  • Minimum of 7 years mechatronics engineering experience in oil and gas, petrochemical industry or equivalent, or water- west water
  • Minimum of 5 years’ experience in a project material management or coordination role, or
  • Minimum of 5 years’ experience as material controller or material coordinator.
  • Additional experience in Installation, O&M site, supply logistics or offsite module/spool fabrication is an advantage.
  • Minimum of 3 years’ experience in operating ERP based material management system is required.

 

Qualifications, Accreditation, Training:

Required:

  • A recognised degree / diploma in the relevant discipline or equivalent.

 

Read more
FutureBlink
at FutureBlink
2 recruiters
Sushant Shekhar
Posted by Sushant Shekhar
Remote only
2 - 10 yrs
₹2.5L - ₹6L / yr
Search Engine Optimization (SEO)
Marketing
Content Marketing
Content Strategy
B2B Marketing
+2 more

Responsibilities

  • Assist in the formulation of strategies to build a lasting digital connection with consumers
  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Prepare online newsletters and promotional emails and organize their distribution through various channels
  • Provide creative ideas for content marketing and update website
  • Collaborate with designers to improve user experience
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Acquire insight in online marketing trends and keep strategies up-to-date
  • Maintain partnerships with media agencies and vendors
Read more
Quadrant 4 Systems
at Quadrant 4 Systems
1 recruiter
Sharath Chandra
Posted by Sharath Chandra
Allen Park, Michigan
8 - 10 yrs
₹10L - ₹10L / yr
skill iconJava
J2EE
EJB
Hibernate (Java)
Spring
+1 more
Skills required: • 6+ years of Java, JAVA EE development experience using RSA/RAD/Eclipse or similar tooling • Experience in Oracle PL/SQL batch process development in medium to complex software projects with large volume of data. • Experience with Data Modeling, RDBMS, O/R mapping such as Toplink, Hibernate or similar • Experience with Object Oriented Analysis and Design • Expert knowledge of core JAVA EE patterns, SOA design principles and design patterns • Expert level experience in Oracle 11g SQL/PLSQL programming, Package design, Triggers, Performance Tuning, Partitioning, Parallel processing, SQL Query Optimization, Dynamic SQL, External Tables, bind variables and Analytical Queries etc. • Demonstrate understanding of performance tuning multi-tiered java applications • Experience on handling XML in Java and Oracle • Perform analysis, design and development of system functionality enhancements/break fixes using Oracle SQL, PL/SQL and Java technology • Participate and perform technical design reviews, user acceptance tests and deliverable readiness assessments to insure system performance to requirement specification. • Solid background in RDBMS methodologies, structural programming and experience in different process modeling tools • Experience with Iterative software development practices, agile practices and successful team work and production deployments in high volume environments
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos