Senior Solutions Consultant b2b, saas

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1) - Must have 4+ years of experience in Customer Experience (CX) Analytics, Consumer Insights, Product Analytics, Behavioral Analytics, or UX Analytics, working on B2C digital products (Web/App) with a focus on understanding customer behavior, customer journeys, and experience improvement.

Mandatory (Experience 2) - Must have hands-on experience analyzing customer journeys, behavioral funnels, digital interactions, session-level behavior, clickstream data, and experience metrics to identify pain points, drop-offs, and optimization opportunities.

Mandatory (Experience 3) - Must have experience using CX and Digital Experience Analytics platforms such as Medallia, ContentSquare, Google Analytics (GA4) or similar tools for customer behavior analysis, journey mapping, and insight generation.

Mandatory (Experience 4) - Must have experience working closely with Product, Design, CX, Business, Marketing, and Research teams to generate insights, validate hypotheses, and drive customer experience improvements.

Mandatory (Experience 5 ) - Strong working knowledge of SQL and Python for data extraction, querying, analysis, exploratory data analysis, automation, and behavioral data interpretation. Ability to independently analyze large datasets, identify patterns, and generate actionable business insights.

Mandatory (Experience 6): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Job Summary: 

We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability. 

You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost. 

Key Responsibilities: 

1. Cloud Infrastructure Design & Management 

• Architect, deploy, and maintain GCP cloud resources via terraform/other automation. 
• Implement Google Cloud Storage, Cloud SQL, filestore, for data storage and processing needs. 
• Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability. 
• Optimize resource allocation, monitoring, and cost efficiency across GCP environments. 

2. Kubernetes & Container Orchestration 

• Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE). 
• Work with Helm charts for microservices deployments. 
• Automate scaling, rolling updates, and zero-downtime deployments. 

3. Serverless & Compute Services 

• Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads. 
• Optimize containerized applications running on Cloud Run for cost efficiency and performance. 

4. CI/CD & DevOps Automation 

• Design, implement, and manage CI/CD pipelines using Azure DevOps. 
• Automate infrastructure deployment using Terraform, Bash and Powershell scripting 
• Integrate security and compliance checks into the DevOps workflow (DevSecOps). 

Required Skills & Qualifications: 

✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP. 

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions). 

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm. 

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation. 

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources. 

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation. 

✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards. 

• Prepare strategic and operational plans for the Information Communications Technology (ICT) initiatives required for Client and to ensure that all necessary ICT tools, processes and systems are in place to meet the requirements of Client
• Technically supervise and manage all ICT program activities including lead design, development and implementation, technical guidance etc.
• Lead the overall project design, the development of a training strategy for ICT training, coordinate with contractors and other project partners on implementing ICT-related project activities, and oversee content development and management
• Lead the team in appointment of and ensure construction progress.
• Review performance of all the ICT systems/initiatives and Monitor contractors and vendors responsible for multiple implementations including progress and performance reviews.
• Project and program management to ensure ICT related tasks are completed with high standards within established timeframes and budgets; Review and be cognizant of all regulatory and statutory requirements.

The Company:

We are a growing EV infrastructure startup with offices in IIT-Madras Research Park and Noida.

Sonik Mobility is a brand of our company Azhar Engineering incubated at IIT-Madras Research Park, which is primarily focused on developing and deploying smartest, lOT enabled and the most user-friendly EV charging stations and semi-autonomous battery swap stations in India ranging from 3.3 kW to 22 kw.

We are a company founded by two graduates and friends namely Mohammad Safa Azhar and Preak Gupta from The Pennsylvania State University, USA and are the only company providing the dual solution of charging and semi-autonomous battery swapping stations under one roof.

Our ideal candidate for this position must have a penchant to learn new things and above all must have a passion to change the status quo of EV charging infrastructure in India.

We believe that charging your EV should be as easy as refueling your ice vehicle if not easier.

The Position: We're looking for a Software Engineer/ Full Stack Developer to work on our application and integration with third party APIs.

Objectives:

We are looking for a Software Engineer/Back-end Developer to work on our cloud-hosted application & integrate with 3rd party APIs. This will include the following:

• Maintain and keep up-to-date our cloud-hosted application
• Collaborate with the rest of the team to ensure applications align with organizational goals.
• Oversee the performance of the application to ensure they're always running properly.

• Improve our overall application process and continuously find ways to advance our company vision.

Responsibilities: As a software engineer/ Back-end developer, these will be some of your responsibilities

• Work closely with our hardware integration team to integrate the application with our hardware.
• Ensure the application is hosted and fully functional on cloud (AWS).
• Work closely with NPCI for integration into our system via APIs.
• Carry out regular security and performance checks
• Assesses feasibility of design and project parameters within time and cost constraints.

Requirements:

• B-Tech/M-Tech in Computer Science/Electronics/Engineering
• Proven experience of 2-3 vears (professional or otherwise)
• Strong knowledge of programming languages such PHP, Python, C, or C++.
• Knowledge of API integrations with 3rd party applications/hardware
• Knowledge of software and hardware integration
• Experience with hosting applications on cloud (AWS or Azure)
• Working knowledge of software development tools and technologies
• Desired skills:
• Experience with Battery Management systems
• Experience with CAN
• Knowledge of OCPP protocol
• AWS experience preferred
• Strong communication and teamwork skills
• Contribute individually to product solution development.

Desired Candidate Profile

• Post graduate degree in relevant field
• 5-6 years of relevant experience
• Experience in social media and content marketing
• Sound knowledge of Wordpress and social media platforms
• Strong SEO skills
• Prior startup and B2B experience are preferred
• Excellent team player with great communication skills    

We are looking for candidates who are smart and ambitious. The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. There will be Performance based incentives for those who are self driven and motivated to achieve results and grow with us.

 Qualifications

• Bachelor's degree 3+ years in Business, Sales, Marketing or Technology

• Minimum of 6 months - 2 year+ experience in sales, business development or similar role

• Experience in full sales cycle including deal closing

• Demonstrated sales success

• Strong negotiation skills

• Strong written and verbal communication and presentation skills

• Proficient in working on excel, powerpoint, googlesheets

• Knowledge of generating leads through LinkedIn, Twitter and others

• Experience in international sale and IT services would be preferred

Responsibilities

• Build relationships with prospective clients

• Oversee the sales process to attract new clients. 

• Work with senior team members to identify and manage risks

• Research and identify new market opportunities

• Attending networking events to attract and retain clients

• Developing and executing sales and marketing strategies to grow business

• Prepare and deliver pitches to potential investors

• Analyze market and establish competitive advantages

• Track metrics to ensure targets are hit

• Foster a collaborative environment within the organisation

• Creates and executes test plans and clear, concise test scripts for new products or enhancements to existing products
• Defines comprehensive scenarios and variations in data to adequately perform testing
• Schedules and performs functional, integration, regression, and release testing
• Submits defects and issues to development for correction, and retests once defects have been resolved
• Reports test results and status as appropriate
• Tracks defects and causal analysis to closure
• Creates and/or reviews requirements, design, and scope documents
• Helps support and advocates the standard to test design, procedures and may provide input to those procedures
• Coordinates and/or performs testing from initiation through delivery
• Ensures testing is completed on schedule and within budget
• Serves as liaison between technical and non-technical department in order to ensure that all targets and requirements are met
• May create and maintain test libraries, databases, and test environments
• May certify and review test results of other analysts and testers
• May assist with software changes for documentation update or correction
• May assist with automated scripts from team members
• May cross-train and mentor less experienced QA team members
• Prepare Automated Scripts for the Modules
• Prepare reusable methods and Artifacts which helps in improving efficiency and productivity

Skills & Experience:

• Able to meet aggressive deadlines and handle multiple complex projects
• Cross-browser testing (Windows - Firefox, Chrome, IE, Edge)/ (Mac Book - Safari, Chrome, Firefox)
• Involves UI and UX testing. (UI User Interface & UX User Experience)
• Able to handle scripting across different technologies
• Good knowledge of software development lifecycles
• Good knowledge of software testing lifecycles
• Good knowledge of AGILE/SCRUM
• Good Knowledge of testing web-based applications on Mobiles / Desktop
• Able to modify testing development or to suit the environment or product
• Knowledge/experience of testing multiple platforms, browsers, and mobile devices a big plus
• Experience with the use of automated testing tools such as Selenium/Appium
• Good knowledge of Performance testing
• Good knowledge of API Testing (Manual as well as Automation)

Preferred:

• Understanding of and hands-on experience with testing tools; in particular Microsoft Visual Studio/TFS, MS Office, SharePoint, Test Data editors and JIRA
• ISTQB Advanced / QAI Certified / AEM Certifications