UX Designer

JOB OPENING- WEBSITE PROJECT COORDINATOR

Job Title: Website Project Coordinator

Location: Spacejam, Sector 82, Mohali

Work Mode: Onsite

Experience: 2–3 Years

Salary: ₹30,000 per month

About the Role: We are looking for a proactive Website Coordinator with strong hands-on experience in both frontend and backend web development. The ideal candidate should be well-versed in platforms like WordPress, Shopify, Wix, Squarespace, and Elementor. In addition to development work, this role involves project coordination, ensuring smooth communication between internal teams, clients, and vendors.

Key Responsibilities:

● Develop, update, and maintain websites on platforms such as WordPress, Shopify, Wix, and Squarespace.

● Customize themes, integrate plugins/apps, and troubleshoot performance or UI/UX issues.

● Coordinate with designers, content writers, and clients to ensure website deliverables meet expectations and deadlines.

● Manage basic SEO setups, website backups, security updates, and performance optimization.

● Maintain documentation and provide regular project updates.

● Assist with testing, deployment, and monitoring of websites.

Key Requirements:

● 2–3 years of proven experience in web development and CMS platforms.

● Proficiency in HTML, CSS, JavaScript, PHP (for WordPress), and related tools.

● Experience with drag-and-drop builders like Elementor, Webflow, etc. ● Familiarity with Shopify app integration, payment gateways, and theme customizations.

● Strong communication, problem-solving, and coordination skills.

● Ability to work independently and manage multiple web projects simultaneously.

● Willingness to work onsite and be the point of contact for all web-related tasks.

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

• Identify and prospect new business opportunities and generate sales leads

• Contact potential clients and promote the company's products and services

• Build and maintain strong relationships with exhibitors and sponsors

• Conduct market research and keep up-to-date with industry trends and developments

• Develop customized proposals and presentations for potential clients

• Negotiate contracts and close deals with clients

• Meet and exceed sales targets on a regular basis

• Attend industry events and exhibitions to network and build relationships

• Collaborate with other team members to ensure the smooth running of exhibitions

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5M ecommerce stores built by indian small businesses and growing at a crazy rate.  

We are looking for a Backend Engineer to join our team who will be part of our new innovations team.

Requirements:

1. Strong knowledge of Django, Django Rest Framework and their design principles.
2. Strong knowledge of Django ORM, should be able to leverage it to write complex and optimized queries (E.x Q queries, Case, When, Select related, prefetch related, Subqueries, Annotations, Aggregations, Filtering, etc.) .
3. Should be able to override DRF serializers, filters and viewsets completely according to needs.
4. Should have good experience in Class Based Views to write the backend API’s.
5. Sound knowledge of database design patterns and modelling them to Django models.
6. Sound knowledge of how to write test cases for the APIs.
7. Should be able to write optimized pythonic code adhering to python PEP standards.
8. Strong knowledge of python packaging and how to architect a code base that should be easily scalable and not get cluttered.
9. Strong knowledge of REST API design patterns.
10. Ability to write RAW sql queries and further database level coding will be a plus.
11. Good Understanding of python’s asyncio, threading and multiprocessing library, their benefits and limitations along with their appropriate use cases.
12. Hands on knowledge of celery and its corresponding message broker such as RabbitMQ, Redis, etc.
13. Experience with building a CDC(Change Data Capture) pipeline will be a plus.
14. Experience with Apache Kafka, Kafka connect and Debezium will be a plus.
15. Experience with open source will be a plus.
16. Good knowledge of Algorithms and data structures.

Responsibilities:

1. Understand the ins and out of existing codebase and have a good grasp over it.
2. Write clean, stable and scalable code.
3. Write unit test cases for the APIs.
4. Do whitebox and blackbox testing for your own code and as well as others if required.
5. Understand and implement fast prototype solutions for the business needs.

**Responsibilities**

1. Active management right from the initial stage till the end of the product life cycle to deliver high-quality products.
2. Write, prioritize requirements, manage and facilitate the product development lifecycle from inception to release.
3. Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
4. Lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development.
5. Develop and implement a company-wide go-to-market plan, work with all the departments to execute.
6. Analyze potential partner relationships for the product.
7. Work with an engineering counterpart to define product release requirements.
8. Discover products as per customer need with current marketing trends.
9. Work with the marketing team to identify the requirements from the sales and create product requirement documents.
10. Interact with clients and the technology team.
11. Work with external third parties to assess partnerships and licensing opportunities.

**Skills**

1. Must have Effective oral and written communication skills.
2. Must have Excellent interpersonal skills and presentation skills.
3. Must have Organizational skills and the ability to understand detailed information.
4. Must have Knowledge of current marketing trends.
5. Must have People management & leadership.
6. Must be resourceful, innovative, self-motivated, and confident in high-stress situations
7. Must have Product Management, Product Development understanding.
8. Must have good analytical and troubleshooting skills with end-users / customers.
9. Must have competitive intelligence.

Perks and Benefits

The company provides medical insurance and other benefits.