Senior Site Reliability Engineer/ DevOps Engineer

We are seeking enthusiastic and motivated fresh graduates with a strong foundation in programming, primarily in Python, and basic knowledge of Java, C#, or JavaScript. This role offers hands-on experience in developing applications, writing clean code, and collaborating on real-world projects under expert guidance.

Key Responsibilities

• Develop and maintain applications using Python as the primary language.

• Assist in coding, debugging, and testing software modules in Java, C#, or JavaScript as needed.

• Collaborate with senior developers to learn best practices and contribute to project deliverables.

• Write clean, efficient, and well-documented code.

• Participate in code reviews and follow standard development processes.

• Continuously learn and adapt to new technologies and frameworks.

Core Expectations

• Eagerness to Learn: Open to acquiring new programming skills and frameworks.

• Adaptability: Ability to work across multiple languages and environments.

• Problem-Solving: Strong analytical skills to troubleshoot and debug issues.

• Team Collaboration: Work effectively with peers and seniors.

• Professionalism: Good communication skills and a positive attitude.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.

• Strong understanding of Python (OOP, data structures, basic frameworks like Flask/Django).

• Basic knowledge of Java, C#, or JavaScript.

• Familiarity with version control systems (Git).

• Understanding of databases (SQL/NoSQL) is a plus.

NOTE: Laptop with high speed internet is mandatory

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

Job Title: Consultant - Software Engineer

Location: IN-MH-Pune

Responsibilities:

Indicative years of experience: 8-10 years

Role Description:

Consultant - Software Engineer / Solution Lead role is responsible for providing design solutions to meet business requirements, 

combining system and technical understanding.  

 Must be having atleast 8+ years of experience with modern web technologies, preferably with React/TypeScript

• Must be having hands-on experience with AWS - Serverless, CDK (Key services - API Gateway, Lambda, DynamoDB, CloudFront)

• Experience in creating new- reference architectures and patterns, execute POCs and establish reference implementations

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

• Sound knowledge in Agile Methodology ( Lean,Agile,Scrum,SAFe) Proven servant leadership
• Conflict resolution capability
• Building high performance Teams
• Identify impediments and eliminate in a timely fashion.
• Experienced working with Mobile App/Web/ Backend development teams.
• Deliver projects in challenging circumstances

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, Ruby analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the community to understand the problems with static analysis tools in the Ruby ecosystem.

• Identify bad code practices in Ruby and write new analyzers to detect them.

• Improve the coverage of automatically fixable issues.

• Ensure fewer false-positives are reported by the analyzer.

• Work on the internal tools that support analysis runtimes.

• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.

• At least 3 years of professional software development experience in Ruby.

• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).

• Familiarity with Ruby best practices followed in the industry.

• Native experience with Linux/Unix environment.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.