QA Manual

Job Description – Senior QA Engineer (Banking & Financial Applications)Position

Job Title: Senior QA Engineer

Experience: 3+ Years

Employment Type: Full-Time

Department: Quality Assurance

Role Overview

We are seeking a highly skilled and proactive Senior QA Lead to take ownership of quality assurance across our banking and financial applications. The ideal candidate will be responsible for planning, managing, and executing end-to-end testing activities while leading a team of QA engineers.

This role requires a strong blend of technical expertise, leadership, client communication, and quality governance. The candidate will be expected to interact directly with customers and stakeholders, manage testing initiatives across multiple platforms, drive quality improvements, and lead the organization's transition from predominantly manual testing to scalable automation testing practices.

The successful candidate must possess excellent communication skills, strong analytical thinking, and the ability to confidently represent the QA function in both internal and client-facing discussions.

Key ResponsibilitiesQuality Assurance Leadership

• Own and manage the complete Software Testing Life Cycle (STLC).
• Define QA strategy, testing methodologies, standards, and best practices.
• Establish quality benchmarks and release readiness criteria.
• Ensure delivery of high-quality software across all products and releases.
• Drive continuous improvement initiatives within the QA function.
• Monitor product quality metrics and provide regular reporting to management.

Manual Testing & Quality Management

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership & Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client & Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security-sensitive and compliance-driven functionality.
• Verify integration with third-party financial systems, APIs, and services.
• Understand business-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke & Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands-on experience with one or more of:

• Selenium
• Playwright
• Cypress
• Appium

Experience with:

• Test automation framework design
• Automated regression suites
• Cross-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to:

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data-related defects.

Frontend & Backend Understanding

The candidate should possess a good functional understanding of:

Frontend

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

Backend

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client-server architecture

Tools & Platforms

Experience with:

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to:

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self-motivated.
• Strong analytical and critical thinking abilities.
• Detail-oriented with a quality-first mindset.
• Strong problem-solving capabilities.
• Ability to work in fast-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation-first testing.

Key Success Indicators

The selected candidate will be expected to:

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.

Job Summary: 

We are looking for a highly driven QA Lead (Manual Testing) with 4 to 5 years of experience who can own end to end QA for projects. 

The ideal candidate should be a strong manual tester with excellent communication skills, capable of collaborating with cross-functional teams and ensuring high-quality product delivery. 

Key Responsibilities:

● Take end-to-end ownership of QA activities for assigned projects  

● Understand business requirements and translate them into test scenarios and test cases 

● Prepare test plans, test strategies, and effort estimations 

● Design and execute manual test cases covering functional and non-functional requirements  

● Perform functional, regression, integration, and system testing 

● Identify, log, track, and verify defects; ensure timely closure with development teams  

● Manage and execute testing using test case management tools 

● Collaborate closely with developers, product managers, and stakeholders  

● Communicate test progress, risks, and quality metrics clearly to leadership  

● Drive release readiness and support production deployments 

● Maintain and update test documentation, test cases, and reports 

● Mentor junior QA members and provide guidance when required  

● Suggest and implement process improvements in testing practices

Required Skills: 

● Strong hands on experience in Manual Testing (Web/Application) 

● Solid understanding of STLC & SDLC 

● Experience in test planning and estimation techniques 

● Expertise in writing detailed test cases, scenarios, and bug reports 

● Hands on  experience with defect tracking & project management tools (JIRA mandatory) 

● Experience with test case management tools (TestRail, Zephyr, etc.) 

● Excellent communication and stakeholder management skills 

● Strong analytical and problem-solving abilities  

● Experience working in Agile/Scrum environments 

● Ability to drive QA activities for a project independently   

What We’re Looking For: 

● Strong ownership mindset with attention to detail  

● Excellent verbal and written communication (must-have) 

● Ability to handle multiple stakeholders and deadlines 

● Self-driven and proactive in identifying risks and issues 

We are hiring a Manual QA Tester for our travel Domain client to ensure the quality and reliability of our web and mobile travel applications.

The role involves creating and executing test cases, identifying bugs, and collaborating with developers to ensure seamless user experience.

Candidates should have 2–4 years of experience in manual testing, strong understanding of SDLC/STLC, and good attention to detail.

Experience in testing booking/payment flows or travel domain applications will be an added advantage.

Review Criteria:

Mandatory:

• Strong UAT / Functional Test Lead Profiles
• Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Preferred:

• ISTQB Advanced Test Manager or equivalent is preferred

Ideal Candidate:

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

JOB DETAILS:

- Job Title: QA Team Lead

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Surat

- CTC Range: Best in Industry

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Criteria:

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Description 

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Job Title: Manual QA Tester

Location: Bangalore

Experience Required: 4+ Years

Work Mode: Onsite / Hybrid (as per company policy)

Notice Period: Immediate joiners or candidates who have completed their notice period only

About the Role

We are looking for a detail-oriented and methodical Manual QA Tester with strong analytical skills and a passion for ensuring high-quality software. You will be responsible for understanding requirements, planning test coverage, identifying defects, and ensuring a seamless user experience across web and API interfaces.

Key Responsibilities

• Design, develop, and execute comprehensive test cases based on functional requirements and specifications
• Perform manual testing of web-based applications, APIs, and mobile apps (if applicable)
• Identify, record, and track bugs using JIRA or similar tools
• Work closely with developers and product teams to understand features and resolve issues
• Maintain clear and concise documentation of test results, reports, and testing processes
• Validate bug fixes, regression cases, and perform smoke testing
• Perform cross-browser and device compatibility testing
• Analyze and debug issues using logs, browser developer tools, and relevant tools

Mandatory Tools & Skills

• Postman – for API testing
• Chrome Developer Tools – for UI inspection, console & network analysis
• JIRA – for defect tracking and test management
• Log Analysis – basic familiarity with reading and debugging logs
• Strong command of test case writing, reporting, and scenario-based testing

Good-to-Have Skills

• Experience with tools like TestRail, Zephyr, or Confluence
• Exposure to Agile/Scrum methodology
• Understanding of database queries (basic SQL)
• Experience testing responsive designs and mobile UIs

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

• Strong understanding of all of any of the following SAP Modules - FICO, HCM, MM, SD, CAR & EWM 
• Should be aware of the business processes, integrations & implementations using above SAP modules
• Hands-on experience in Functional Testing, Integration testing & E2E testing of these SAP Applications  (3-5 years)
• Good understanding of Testing Processes and releases
• Strong Debugging skills
• Good communication skills, and Problem Solving skills
• Good at DB & SQL
• Good Programming Skills (Preferably)
• Any experience with SAP Test Automation using tools like Microfocus or Tricentis (Preferably)