- Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
- Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
- Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
- Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
- Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
- Mandatory (Company): B2C product companies
- Mandatory (Exclusion): Payment gateway companies
Preferred Companies
B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe
Shubham Vishwakarma
Full Stack Developer - Averlon
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Strong Product Designer Profile (B2B SaaS / B2C Video / Media Platforms / Top B2C)
Mandatory (Experience 1): Must have 3+years of experience as a Product Designer / UX/UI Designer working on SaaS OR Top B2C product OR Video/Media product (Video product like Zoom,Vimeo,YouTube,Twitch)
Mandatory (Experience 2): Must have Hands-on experience in designing end-to-end product features — from discovery to delivery (user flows, wireframes, high-fidelity UI, and interaction design)
Mandatory (Experience 3): Experience working on complex dashboards, multi-role systems, or workflow-heavy products (e.g., producer tools, admin panels, or data-heavy interfaces)
Mandatory (Skill 1): Strong proficiency in Figma — including high-fidelity designs, interactive prototypes, and design systems
Mandatory (Skill 2): Strong foundation in UX design, user flows, information architecture, and usability principles with the ability to simplify complex problems
Mandatory (Skill 3): Strong product thinking and problem-solving ability — able to translate ambiguous requirements into clear, intuitive user experiences
Mandatory (Skill 4): Strong experience of using AI tools to create clickable prototypes and iterate rapidly
Mandatory (Portfolio): Must showcase 2+ shipped products or major features with clear case studies demonstrating impact, problem-solving approach, and design rationale
Mandatory (Company): B2B SaaS or OR Top B2C product OR Video/Media Companies like Zoom,Vimeo,YouTube,Twitch
Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
Java
Spring Boot
PostgreSQLWe are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems.
As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.
Responsibilities:
• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.
Requirements:
• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
• Familiarity with SaaS concepts and architecture.
• Experience with API design and development, including RESTful APIs. • Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
• Experience with version control systems, such as Git.
• Strong problem-solving and analytical skills, with keen attention to detail. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.
Role Finance Account Manager
Location Remote
Job Type Full-Time
Qualification. Chartered Accountant
Job Responsibilities
- Analysing customers’ financial systems and procedures.
- Day-to-day or monthly accounting and maintaining accounting records of Indian entities.
- Review customers' business accounts and financial statements to ensure they are complete and accurate and rectify any financial discrepancies.
- Prepare monthly financial reports.
- Ensure timely periodic compliance filing w.r.t GST/TDS/ESI/PF/ROC etc.
- Provide ongoing accounting and reporting support.
- Manage and improve the end-to-end financial process.
- Handling Zoho Books and other relevant accounting software.
- Liaising with clients, business partners, and auditors.
- Offering expert financial advice and providing assistance on tax planning.
- Help BizPilot product team in identifying accounting areas that can be automated
What are we looking for?
- Strong understanding of accounting principles and should have handled accounting up to the finalisation of accounts of Indian entities.
- Experience in dealing with customers.
- Ability to learn new concepts quickly.
- Attention to detail and problem-solving ability.
- Excellent written and oral communication skills.
- Ability to manage stressful situations effectively.
- Ability to prioritise tasks efficiently.
About BizPilot
BizPilot is an online accounting service for SMEs in India. BizPilot combines the power of software with the expertise of CAs in a single platform. BizPilot helps businesses get clear visibility into their key financial metrics, streamlines their financial processes, and improves financial efficiency via automation.
BizPilot is a fintech startup that was founded in the year 2021.
Job Summary:-
We offer Digital Marketing Services which include SEO, PPC, Content + Social Media Marketing, Email Marketing & Creative + Apps. We believe in building best digital presence for our Clients
Job Responsibilities:-
- Set and implement social media optimized campaign
- Setting up of various social media channels and maintaining brand consistency.
- Prepare engaging text, image (info graphic) and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
Skills Required:-
- Good Communication Skills
- Minimum 1 to 3 years experience in – SMO
- Passion for social media and internet marketing industries
- Knowledge of SEO OFF – page is a MUS
Hello,
Greetings for the day !!!
We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L1 - AD & Exchange
Experience Level: 2+ Years
External Skills And Expertise
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Experience: 1+ Yrs
Required Qualification: Bachelor’s degree or Equivalent
Core Competencies:
1. Operation coordination
2. Vehicle placement
3. Loading, unloading coordination
4. Vendor handling
5. MIS preparation
6. Client coordination
Roles & Responsibilities:
1. Vendor Management - Improve the performance & SLA commitments to clients. POD Management & Tech compliance by Partners.
2. Supply Cost Optimization - Managing supply Cost to the most optimal level.
3. Issue Resolution - Communicating as a bridge between Client and Vendor for various issue resolutions.
4. Advantageous if the Candidate have prior experience of Managing big fleets in Ahmedabad.
5. Soft Skills required - Organized Candidate, Decision Making, Sincere & Disciplined.
6. Operations experience
- Hiring and managing driver-partners for transportation of goods
- Execution of Pickup and Last-Mile Deliveries with defined SLAs
- Execution of Hub Operations (Receiving of material, Sorting of Goods, Dispatch of material)
- Documentation management & Required system updations.
- Vendor management.
- Preparing and circulating relevant reports.
- Managing 2-3 staff to handle various sub-tasks related to documentation/operations
- Assisting the Manager - Operations in relevant Sales related activities.
- Assisting the Manager -Operations in all improvement related projects through data collection client/partner interviews etc.
Someone who has prior experience of Managing huge fleets in the city.
Overall:
Supply interaction - 20%
Process-oriented - 50% ( Drive tech adaptation, maintain data, support MIS team )
Manage client escalation - 30% ( He will be client-side POC from our side )
Mandatory Skills: local language proficiency with Hindi & English
ROLES AND RESPONSIBILITIES:
- Ownership of one of Plivo’s products to define a long term roadmap
- Engage with customers and cross-functional teams to design, deliver, and support the product
- Managing the product backlog and prioritising product stories in engineering sprints
- Working closely with the engineering teams on new features and critical bugs
- Internal and External stakeholder management
- Roadmap definition and execution
- Product training programs
The buck stops at you on the following key aspects of the product:
- Product Quality: Bugs, Uptime, Stability , Test Process
- Product Development: User experience, New features and enhancements
- Product Adoption: Growth, Customer Acquisition, Churn & Go-To-Market for new features.
- P&L: Pricing, Packaging, Margins
- Sustainability: Enabling Sales, Support, Solutions Engineering & Customer Success teams
REQUIREMENT:
- At least 4 years of overall experience and 3 years of prior PM experience
- Software development background is required
- Experience working with REST APIs is a bonus
- Experience with stakeholders and customer management
C# Strong written communications especially related to articulating technical specifications 4+ years’ experience with Microsoft Dynamics 2016/365 CRM
Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
Familiarity with Data Export Service and Azure SQL SSIS or other ETL technologies
Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)
Building and configuring CRM forms, views, dashboards and workflows
Create Solution design to address client business, interface and performance requirements
Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
Create functional requirement and functional design for customizations
Create estimates for implementation tasks
Provide MS Dynamics SME expertise to client and mentor team members
Data migration (Data mapping) from external systems into MS CRM
- Install, Configuration, and Tuning of the following AppDynamics Servers: Controller, Event Service Cluster, End User Monitoring, ADA, ADRUM
- Reviews system design and works to continuously improve stability and efficiencies
- Provides system backup recovery methodology and makes recommendations regarding enhancements and/or improvements
- Formulates policies, procedures, and standards relating to system management, and monitors system resource utilization
- Responsible for reducing operational downtime for critical, scheduled, and unscheduled maintenance by accelerating deployments of approved changes/fixes/updates and solutions and automate manual maintenance, deployment, diagnostic health checks, validation, and reporting
- Responsible for creating proactive and reactive monitoring methods, generating customer alerts within the Enterprise Event Management and Monitoring capability
- Skilled at user requirement gathering and can work independently to craft efficient monitoring, alarming solutions, and dashboards
- Understands the Agile process
- Build dashboards in Grafana.
- Setup independently Prometheus, Node exporters, etc
- Comfortable with PromQL.
- Ability to operationally support the underlying database as necessary
- Hands-on Java and/or .Net Development
- IT Operations and Application Support
- Application and systems performance management, measurement, and analysis.
- Deployment and configuration of complex enterprise software
- Solid understanding of Operating Systems (Linux/Windows)
- Strong understanding of built-in O/S monitoring and performance tools.
- Working with a wide variety of platforms and application stacks.
- Ability to understand new application frameworks in customer environments quickly
- Works with minimal direction as a seasoned resource
- Support customer initiatives in their transition towards modernization
- Tracks own work and backlog, familiar with Agile methodology
- Prioritize own work in accordance with user priorities and stakeholder expectations
- Communicates efficiently and effectively both written and verbal
- Reviews system design and works to continuously improve stability and efficiencies
- AppDynamics
- Java
- Linux/Windows
- Fault and Performance Monitoring Tools Administration
- Machine/Dotnet/Java agent
- Grafana, ELK
- Prometheus.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon