Senior ML Engineer

Role & Responsibilities

• Lead experience strategy (and partner with design) to develop customer and partner insights, heuristic and competitive experience analysis, and performance optimization strategies.
• Build relationships with leaders and partners to shape our overall strategy/plans.
• Build an inspired User Experience team. Set clear objectives while balancing short-term development with long- term career growth.
• Be an active member of our global creative leadership team, helping create the wider team's vision, culture and goals.
• Promote best practices to partners to support the strategic priorities of Search.
• Winning business, creating excellent digital experiences

Ideal Candidate

• Strong UX Design Leadership Profile
• Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)
• Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)
• Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions
• Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)
• Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences
• Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality
• Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)
• Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops
• Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving
• Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)
• Mandatory (Company) : Product based companies (B2C highly preferred)

We are looking for a highly skilled MERN Stack Developer who is passionate about building seamless user interfaces and robust backend systems. The ideal candidate will have strong expertise in ReactJS for UI development and hands-on experience in Node.js API development. You will play a crucial role in developing and maintaining scalable web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack.

Responsibilities:

• Frontend Development:
• Build responsive and dynamic user interfaces using ReactJS.
• Develop reusable components, UI libraries, and ensure excellent user experience.
• Optimize applications for maximum speed and scalability.
• Work with tools like Redux, React Hooks, and other state management libraries.
• Backend Development:
• Design and develop RESTful APIs using Node.js and Express.js.
• Build secure, scalable, and efficient server-side applications.
• Integrate third-party APIs and services when required.
• Database Management:
• Work with MongoDB to design and manage collections, queries, and indexes.
• Ensure smooth integration of database operations with the backend.
• Collaboration:
• Work closely with designers, project managers, and other developers to define project requirements and deliverables.
• Conduct code reviews and ensure clean, maintainable, and testable code.
• Testing and Deployment:
• Write unit tests and integration tests for both frontend and backend components.
• Deploy applications to cloud environments (AWS, GCP, or similar platforms).
• 
  

Skills and Qualifications:

• Strong proficiency in ReactJS:
• Experience in creating dynamic and responsive UI components.
• Knowledge of modern React features such as Hooks, Context API, and functional components.
• Hands-on Node.js API Development:
• Strong experience in Express.js to build RESTful APIs.
• Understanding of asynchronous programming and event-driven architecture.
• Good knowledge of MongoDB:
• Hands-on experience with designing collections, writing queries, and data modeling.
• Proficient in JavaScript and ES6+:
• Strong understanding of modern JavaScript, including DOM manipulation.
• Familiarity with:
• State Management Libraries (e.g., Redux, MobX).
• Version Control (Git and GitHub).
• Frontend Tools like Webpack, Babel, and NPM/Yarn.
• API Integrations and tools like Postman or Swagger for testing APIs.
• Strong understanding of UI/UX design principles:
• Ability to work with design tools (e.g., Figma, Sketch, or Adobe XD) to bring designs to life.
• Problem-solving mindset and ability to write clean, efficient, and maintainable code.

Nice-to-Have Skills:

• Experience with TypeScript.
• Knowledge of GraphQL.
• Experience with containerization tools like Docker.
• Familiarity with deployment tools (CI/CD pipelines).

Experience:

• 0-2 years of experience as a MERN Stack Developer or relevant roles.

Benefits:

• Competitive salary based on experience.
• Opportunity to work on exciting and impactful projects.
• Collaborative and dynamic work environment.
• Career growth and learning opportunities.

Job Details*

1. Help the process of creating plans/strategies based on an organization's goals and the needs of the desired audience.

2. You will be assisting in the creation of consistent high-quality content that generates demand, attracts high-quality sign-ups and backlinks.

3. You will help our team perform audit of our website and social media accounts, creating and updating a shared editorial calendar. Also, researching for blog ideas and generating content for our blog.

4. Use storytelling and emotion to bring content to life and compel the reader to share. Own and execute the content and social calendar; work with our marketing, design and other cross functional teams to deliver on time.

5. Optimize content for different formats (SEO, SEM, Social, blogs, infographics, etc.) for better consumption and readership.

6. Conduct keyword research, backlink research and use SEO guidelines to increase web traffic.

7. Monitor web traffic and engagement (e.g. conversions and bounce rates) and measure content impact and report the metrics on an ongoing basis.

We would also expect the candidate to demonstrate:

1. An immense degree of critical thinking. Your content will be read by domain experts and you will not be able to write content with abstract opinions and assertions. You would need to back every opinion with either data or relevant experience.

2. The right kind of tone and energy. We like to use an informal/fun tone in our content. You would need to come in with the right attitude and the right energy to be able to match our tone/writing standards.

3. An attitude for perfection. You might have to go through several iteration cycles and would need to demonstrate wilingness to accept feedback. We need someone who accepts feedback with positivity.

Job Summary*

We're a Saas startup and we have an urgent requirement for a Content Strategist to help us with our domestic and overseas marketing processes.

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

We are seeking API Test Engineer who has at least 6 years of experience in Software Quality Assurance. In this role you will participate with the processes, tools, techniques and practices for assuring adherence to quality standards for laboratory medical device new product development. Candidates must have database and coding skills.

Responsibilities

• Writes and automates software testing through API / Integration Tests
• Ensures deliverables meet audit criteria. Interfaces with Scum Team to ensure that systems are developed meeting the business need and specifications through API / Integration tests.
• Develops, publishes, and implements test scripts to ensure quality applications
• Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience with any automated API / Integration test technologies such as FitNess / REST API / Cucumber / Other
• Candidates must be able to do API and database testing
• Communicates and endorses strict adherence to methodologies, processes, and standards
• Performs risk-based testing
• Maintains defect documentation and logs
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus