Senior Inside Sales Manager

Salesforce Solution Architect

Experience: 8+ Years

Location:Mumbai Vile Parle

Employment Type: Full-time

Job Summary

We are looking for an experienced Salesforce Solution Architect to design and deliver scalable, secure, and high-performing Salesforce solutions. The candidate will work closely with business stakeholders and technical teams to translate business requirements into effective technical architecture.

Key Responsibilities

• Design end-to-end Salesforce solution and technical architecture.
• Translate business requirements into scalable Salesforce solutions.
• Define data, integration, and security architecture.
• Design integrations using REST/SOAP APIs, MuleSoft, Platform Events, or middleware.
• Ensure platform scalability, performance, and security.
• Guide Salesforce Developers and technical teams on architecture and best practices.

Mandatory Skills

• Salesforce Solution/Technical Architecture
• Solution Design
• Integration Architecture
• REST/SOAP APIs
• Salesforce Security
• Data Architecture & Data Modeling
• Scalability & Performance
• Apex and LWC understanding
• Strong stakeholder and technical leadership skills

Are you passionate about fashion, trends, and helping people look and feel their best? We're looking for a Fashion Consultant for one of our Fashion Merchandise Brand

Job Title: Fashion Consultant

Location: Hyderabad / Bengaluru / KOCHI

Experience : 0 to 4 years

Department: Styling / Retail / Merchandising

Reports To: Store Manager / Creative Director / Brand Head

Job Type: Full-Time ( 6 days working)

Job Responsibility :

We are looking for a stylish, customer-focused, and trend-savvy Fashion Consultant to join our team. You'll play a key role in elevating the customer experience by offering personalized style advice, curating looks, and guiding product choices based on current trends and individual client needs. The ideal candidate has a strong eye for fashion, excellent communication skills, and the ability to translate trends into wearable, brand-aligned looks.

Interested candidates can share your profile immediately

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

MUST-HAVES:

• 5+ years of professional experience in web development.
• Strong proficiency in React.js and the Next.js framework.
• Solid understanding of JavaScript (ES6+), HTML5, Tailwind and TypeScript.
• Experience with server-side rendering (SSR) and static site generation (SSG).
• Familiarity with state management libraries (e.g., Redux, Context API).
• Proficient with version control systems like Git.
• Experience with modern build tools and package managers (e.g., Webpack, Babel, NPM/Yarn).
• Familiarity with API integration (REST, GraphQL).
• Strong understanding of web performance optimization techniques.
• Knowledge of testing frameworks (e.g., Playwright, Jest, Cypress).
• Ability to work in an Agile environment, collaborate with cross-functional teams, and deliver high-quality code under tight deadlines.

SKILLS: REACT, REACT NATIVE, PLATFORM INTEGRATION, JAVASCRIPT

Notice Period: 0-15 Days only

Additional Guidelines:

Interview process: - 2 Technical round + 1 Client round

3 days in office, Hybrid model.

JOB DESCRIPTION:

We are seeking a highly skilled Senior Web Developer with deep expertise in React and Next.js to join our growing team. The ideal candidate will have extensive experience in building high-quality, scalable web applications and will take ownership of both frontend development and architecture. As a Senior Developer, you will collaborate closely with product managers, designers, and other developers to deliver robust and performant solutions. Your ability to solve complex problems, optimize web performance, and mentor junior developers will be key to success in this role.

KEY RESPONSIBILITIES:

• Design, develop, and maintain web applications using React and Next.js.
• Architect and optimize web pages for speed and scalability.
• Build reusable components and front-end libraries for future use.
• Implement server-side rendering and static site generation using Next.js.
• Collaborate with the backend team to integrate APIs and ensure seamless front-end and back-end communication.
• Ensure the technical feasibility of UI/UX designs and implement pixel-perfect user interfaces.
• Work with product teams to build features that improve user engagement and satisfaction.
• Troubleshoot, debug, and upgrade existing systems.
• Provide technical leadership and mentorship to junior developers.
• Stay up-to-date with the latest web development trends, frameworks, and tools.

REQUIREMENTS:

• 5+ years of professional experience in web development.
• Strong proficiency in React.js and the Next.js framework.
• Solid understanding of JavaScript (ES6+), HTML5, Tailwind and TypeScript.
• Experience with server-side rendering (SSR)and static site generation (SSG).
• Familiarity with state management libraries (e.g., Redux, Context API).
• Proficient with version control systems like Git.
• Experience with modern build tools and package managers (e.g., Webpack, Babel, NPM/Yarn).
• Familiarity with API integration (REST, GraphQL).
• Strong understanding of web performance optimization techniques.
• Knowledge of testing frameworks (e.g., Playwright, Jest, Cypress).
• Ability to work in an Agile environment, collaborate with cross-functional teams, and deliver high-quality code under tight deadlines.

PREFERRED QUALIFICATIONS:

• Experience with Next.js API routes and serverless functions.
• Familiarity with cloud platforms (e.g., AWS, Vercel) and CI/CD pipelines.
• Experience with modern CSS frameworks (e.g., Tailwind, Styled Components).
• Knowledge of SEO best practices for React and Next.js applications.
• Contributions to open-source projects or a portfolio of personal projects.

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

Job Title: Linux Project Administrator (RHEL)

Experience: 8-12 Years

Location: Pan India

Open Positions: 1

Role Overview

We are looking for an experienced RHEL Linux Administrator to manage and support enterprise Linux environments. The candidate should have strong hands-on expertise in system administration, patch management, automation, and performance tuning. This role requires proactive monitoring, troubleshooting, and ensuring high availability of Linux platforms.

Must-Have Technical Skills

1. Red Hat Enterprise Linux (RHEL) & Solaris – In-depth Knowledge

Strong understanding of Linux system internals, kernel tuning, boot process, file systems, and performance monitoring. Ability to analyze logs and troubleshoot complex OS-level issues.

2. Patching Using Red Hat Satellite

Hands-on experience in managing repositories, content views, lifecycle environments, and performing patching activities through Satellite. Knowledge of repo sync and package management processes.

3. Ansible Automation

Experience in creating and executing Ansible playbooks for configuration management, patching, and user management. Ability to perform pre- and post-validation checks and automate routine administrative tasks.

4. Scripting Knowledge

Proficiency in Shell scripting or similar scripting languages to automate system administration tasks and operational processes.

5. Performance Monitoring & System Optimization

Experience in identifying performance bottlenecks and implementing tuning measures to ensure system stability and efficiency.

Good-to-Have Skills

1. GitHub / Subversion / TeamCity

Working knowledge of version control systems and CI/CD tools for automation and deployment workflows.

2. NFS & CIFS

Experience in configuring and troubleshooting network file systems and shared storage environments.

3. Networking, Storage & Virtualization

Good understanding of networking layers, storage concepts, database connectivity, and virtualization platforms.

4. AWX

Exposure to AWX for managing and scheduling Ansible automation workflows.

5. CI/CD & Automation Concepts

Understanding of automation frameworks, pipeline concepts, and DevOps practices.

Key Responsibilities

• Ensure all tickets are addressed and updated within SLA in the ticketing tool.
• Participate in team rotation and support activities.
• Maintain Linux platforms in a highly available, secure, reliable, and performant state.
• Identify performance improvement opportunities and implement enhancements.
• Provide technical support to application and development teams.
• 
  

Minimum Qualifications:

1. Bachelor's degree in Commerce (B.Com) or equivalent.

Preferred Skillsets:

1. Proficiency in advanced Excel functions, such as pivot tables, VLOOKUP, and macros.

2. Hands-on experience with Excel.

3. Strong interpersonal skills to effectively collaborate with Customers and team members.

4. Logical reasoning and problem-solving capability to identify and resolve discrepancies.

5. Attention to detail and accuracy in data analysis.

6. Ability to work both independently and collaboratively within a team.

7. Excellent verbal and written communication skills.

8. Time management and organizational skills.

9. Basic knowledge of accounting principles.

Responsibilities:

1. Perform regular reconciliation of customer accounts to verify the accuracy of financial transactions.

2. Analyze financial data identify discrepancies or anomalies, and investigate the root causes.

3. Prepare and maintain detailed reports and documentation of reconciliation activities.

4. Monitor and report on key performance indicators related to account reconciliation.

• Design and build user-facing products, owning the entire process from gathering functional requirements from teams, through testing and staging, to deploying in a Python based stack
• Guide the team in making technical trade-offs
• Proactively identify bottlenecks, areas for improvement and put forth a plan to course-correct
• Design and implement maintainable backend services, including data processing pipelines, APIs and internal tools
• Coordinating with internal teams to understand user requirements and provide technical solutions