Senior Executive-Assist Manager/Sr Manager

1  Work under the Managers (Service Section) to learn to plan and direct the work of the

organization.

2. Help to set policies.

3. Learns line and Staff functions, Operations, Management viewpoints and Company policies and 

practices that affect each phase of business.

4.  Evaluate work output.

5. Work in all departments to acquire knowledge of methods, procedures, and standards

required for performance of departmental duties.

6. Work with and through Management to develop and implement actions that protect company assets 

and profitability.

7.  Responsible to extract all workshop reports fromiDMS and handover ot WM.

8. Assist pickup & drop allocation.

9. Assist front office job card closing & billing.

10. Assist walkin customers allocation to Service Advisor's

Job Title: Channel Sales Manager - ERP & CRM Solutions

Location: Mumbai, Hyderabad, Remote

Experience: 4-6 yrs

Job Summary:

We are seeking a highly motivated and experienced Channel Sales Head to drive the channel partner strategy, business development, and revenue generation for our ERP and CRM product offerings across the Middle East, Asia, South Africa, US, and UK. This role requires a strategic leader with a strong background in building and managing channel ecosystems, driving sales through partners, and executing regional go-to-market plans. The ideal candidate will have a deep understanding of the ERP and CRM landscapes and the ability to recruit, enable, and scale high-performing partners while delivering measurable sales revenue growth.

Key Responsibilities:

Channel Partner Strategy & Development:

• Develop and execute a comprehensive channel sales strategy across the Middle East, Asia, South Africa, US, and UK regions to drive revenue growth for ERP and CRM solutions.
• Establish and nurture strong relationships with new and existing partners to drive sales and product adoption.
• Lead the development of go-to-market strategies and regional sales plans in collaboration with the channel partners.

Partner Enablement & Training:

• Design and implement training programs to ensure that partners have the skills and knowledge to successfully sell, implement, and support ERP and CRM solutions.
• Provide ongoing support and resources to partners, including sales enablement tools, marketing materials, and product updates.
• Drive partner certification programs and performance management to maintain a high standard of service delivery and sales performance.

Revenue Growth & Sales Execution:

• Work closely with channel partners to ensure they meet or exceed their sales quotas and targets.
• Collaborate with internal sales teams and marketing to support joint sales efforts, drive pipeline development, and close deals.
• Take ownership of generating sales revenue for the organization by fostering a results-driven sales culture among channel partners.
• Manage sales forecasts and ensure timely reporting of pipeline and partner performance to senior leadership.

Partner Ecosystem & Relationship Management:

• Build and maintain long-term, strategic relationships with key partners and stakeholders within the partner ecosystem.
• Conduct regular performance reviews with partners, identify areas for improvement, and work together on corrective actions to drive mutual success.
• Act as the point of contact for critical partner escalations and address any issues that may impact partner satisfaction or sales performance.

Market & Competitive Insights:

• Stay informed about market trends, customer needs, and competitor activities in the ERP and CRM markets to inform channel strategies.
• Provide insights on regional market dynamics and customer requirements to adjust product offerings and improve partner sales tactics.
• Collaborate with product management and marketing teams to align product messaging and promotional strategies with regional channel partners.

Reporting & Analysis:

• Provide regular reports on partner sales activities, progress against goals, and forecasts to senior leadership.
• Analyze channel performance data to identify trends, areas for improvement, and new business opportunities.

Key Qualifications:

Experience:

• 5-6 years of experience in channel sales, partner management, or business development, with a proven track record of success in the ERP and CRM markets.
• Extensive experience in managing channel partners across the Middle East, Asia, South Africa, US, and UK regions.

Skills:

• Strong leadership skills with the ability to influence and align cross-functional teams and partners.
• In-depth knowledge of ERP and CRM product landscapes, business processes, and customer needs.
• Excellent communication, negotiation, and interpersonal skills with the ability to build relationships at all levels.
• Ability to develop and execute strategic plans while maintaining focus on day-to-day operational execution.
• Results-driven, with the ability to manage multiple priorities and achieve sales targets.

Education:

• Bachelor's degree in Business, Information Technology, or a related field. MBA preferred.

Travel:

• Ability to travel as needed to engage with partners and support regional sales efforts.

Personal Attributes:

• Highly self-motivated with a passion for building and scaling business through partnerships.
• Collaborative, yet able to work independently and manage multiple complex relationships.
• Strong business acumen with a focus on results and long-term business growth.
• Excellent problem-solving and conflict-resolution skills.
• Ability to thrive in fast-paced, rapidly evolving environments.

As a Mobile Software Developer your primary objective will be to design and build mobile applications for iOS platforms while actively participating in application design discussions and decisions. You will be an integral part of the development and maintenance of numerous cutting edge mobile applications. You'll utilize your expertise and your familiarity with iOS and XCode. Additionally, experience with Agile or XP methodologies or related iterative development processes will be necessary to hit the ground running and make an immediate impact. You will also utilize your knowledge of Software Development Lifecycle Tools - source control (Git, SourceTree, SVN), issue tracking, and web service integration (REST, JSON and HTTP).

Our organization moves at light speed, so the ability to work with minimal supervision while delivering excellent results will be a priority. Strong communication and information gathering skills are required to capture and interpret business and functional requirements, fill in the gaps intelligently, interpolate designs and functionality as necessary, and identify opportunities for process improvements/efficiencies. This is your opportunity to work with our talented team to design and build the next generation of our mobile applications and server backend.

RESPONSIBILITIES

• Design and build advanced applications for iOS platforms communicating with our servers
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance and maintenance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Position: Manager/Sr. Manager - Presales 

Location: Mumbai / Delhi 

About NxtGen 

NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost. 

Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally. 

Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands. 

With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution. 

To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg 

Job Overview 

• • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions. 
• • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services. 
• • The presales manager is also responsible for providing technical training for the sales team. 

Job Responsibilities 

• • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions 
• • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution 
• • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites 
• • Conceptual and working knowledge of AWS/Azure/Google Cloud. 
• • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster 
• • Conceptual knowledge on various distributions of Hadoop. 
• • Working knowledge on various Backup technologies like Symantec, Commvault. 
• • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies. 

• • Possess knowledge on Dockers, Containers & Dev Ops. 
• • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure 
• • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites 

• • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution 
• • Builds relationships with customers serving as the technical liaison from sales to post4sales 
• • Responsible for growing strategic product sales and revenue through proactive engagement with customers 
• • Participates in strategic and tactical account planning 
• • Follows industry technology trends through self4study and formal training and shares that knowledge with customers 
• • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support 
• • Provides technical training and development support to the local branch 
• • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers 
• • Provide sales engineering support remotely across multiple time zones 
• • Travel for customer and team meetings 

NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law. 

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

In Brief
Urgent Hiring • Re-location Required
Company Founded 2018 • 1-5 employees
Internet and Technology Startup • Bootstrapped

About us
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities.

Quesst, the company's flagship platform, is a hyper-local Q&A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.

Who we're looking for
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems.

We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.

Your role and our tech stack
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.

Your key responsibilities

• Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases
• Prototype ideas to quickly access viability and iterate based on feedback from the team
• Build robust, web-based applications interacting with databases, file-systems and APIs
• Write custom code or integrate open source technologies as needed to find solutions to problems
• Design and build effective APIs; Create servers and databases for functionality
• Design client-side and server-side architecture; Design the data model ensuring scalability
• Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design
• Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices
• Participate in planning activities; Estimate accurate stores for new features and design product features
• Help define processes and build tools as needed to scale the solution and the team
• Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions
• Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving
• Steer the business on timescales, prioritization and costs on competing development requirements
• Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services
• Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability
• Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation
• Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..

Your qualifications

• Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program
• Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js & Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs
• Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model
• Experience with Linux environments and using the shell and command line terminals (preferred)
• Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React
• Proficient with:
  • JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)
  • Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React
  • Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.
  • Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS
  • Writing and integrating middleware; Experience with Redux Saga and Thunk
  • Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)
  • Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)
  • Developer tools, such as Visual Studio Code
  • Code versioning tools and Git version control systems (Github); Containerization systems (Docker)
  • Strong in data structures, XML technologies, JSON parsing
  • Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)
  • Building real-time applications using Web Sockets (Socket.io)
  • Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)
  • Setting up cron jobs and schedule task execution
  • Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)

• Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices
• User authentication and authorization between multiple systems, servers, and environments; Understanding of “session management” in a distributed server environment
• Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON
• Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies
• Familiarity with building secure systems (OWASP secure coding practices or similar)
• Architect and cloud-deploy applications on AWS and other cloud providers
• Deep understanding of Test-Driven Development (TDD)
• Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks
• Build third-party integrations like Slack, Stripe, Google and supporting their workflow
• Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools
• Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures
• Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance
• Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation
• Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development
• Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)

Some desired extras and good to have skills

• Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology
• Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems
• Strong background in security and data analytics and on-premise data experience
• Experience and familiarity with:
  • Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)
  • Elasticsearch and ELK stack
  • Developing integrations for global OTAs
  • OpenAPI
• Knowledge of multiple backend languages and framework

We offer you

• A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand
• A great learning curve in a collaborative environment with no barriers for initiatives
• Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.

Your professional career growth opportunities
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:

• Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members
• An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level
• Attract and retain top tech talent, mentor and manage the team as it grows
• Develop and manage KPIs for the tech team and create a challenging work environment

Have we caught your attention?
Send us your application including your resume, salary expectations and earliest starting date.

We’re looking forward to your application!