Digital Marketing Manager

Job Title : Backend Developer (Node.js or Python/Django)

Experience : 2 to 5 Years

Location : Connaught Place, Delhi (Work From Office)

Job Summary :

We are looking for a skilled and motivated Backend Developer (Node.js or Python/Django) to join our in-house engineering team.

Key Responsibilities :

• Design, develop, test, and maintain robust backend systems using Node.js or Python/Django.
• Build and integrate RESTful APIs including third-party Authentication APIs (OAuth, JWT, etc.).
• Work with data stores like Redis and Elasticsearch to support caching and search features.
• Collaborate with frontend developers, product managers, and QA teams to deliver complete solutions.
• Ensure code quality, maintainability, and performance optimization.
• Write clean, scalable, and well-documented code.
• Participate in code reviews and contribute to team best practices.

Required Skills :

• 2 to 5 Years of hands-on experience in backend development.
• Proficiency in Node.js and/or Python (Django framework).
• Solid understanding and experience with Authentication APIs.
• Experience with Redis and Elasticsearch for caching and full-text search.
• Strong knowledge of REST API design and best practices.
• Experience working with relational and/or NoSQL databases.
• Must have completed at least 2 end-to-end backend projects.

Nice to Have :

• Experience with Docker or containerized environments.
• Familiarity with CI/CD pipelines and DevOps workflows.
• Exposure to cloud platforms like AWS, GCP, or Azure.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Paid Media Executive

Experience Level: 1 + Years

Location: Bangalore, Karnataka (On-site).

Responsibilities:

● Budget Handled on Google AdWords, Facebook Ads, Instagram Ads.

● Proven track results of Ad creation, execution and monitoring.

● Well aware of Meta ads, Instagram Ads, Google Ads, LinkedIn Ads, Facebook business manager.

● Create and manage content marketing strategies.

● Forecast marketing campaign growth and ROI for marketing campaigns

● Keep abreast of new social media sites, web technologies, and digital marketing trends; implement

these new technologies in developing campaigns and update current campaigns to include new

information.

● Drive traffic, generate leads to company pages.

● Adhering closely to deadlines & to budget, developing and revising ideas, and implementing projects.

Desired Competencies (Technical/Behavioral Competency)

• . Strong knowledge of Splunk architecture, components, and deployment models (standalone, distributed, or clustered)
• Hands-on experience with Splunk forwarders, search processing, and index clustering
• Proficiency in writing SPL (Search Processing Language) queries and creating dashboards
• Familiarity with Linux/Unix systems and basic scripting (e.g., Bash, Python)
• Understanding of networking concepts and protocols (TCP/IP, syslog)

Key Responsibilities

• Deploy Splunk Enterprise or Splunk Cloud on servers or virtual environments.
• Configure indexing and search head clusters for data collection and search functionalities.
• Deploy universal or heavy forwarders to collect data from various sources and send it to the Splunk environment
• Configure data inputs (e.g., syslogs, snmp, file monitoring) and outputs (e.g., storage, dashboards)
• Identify and onboard data sources such as logs, metrics, and events.
• Use regular expressions or predefined methods to extract fields from raw data
• Configure props.conf and transforms.conf for data parsing and enrichment.
• Create and manage indexes to organize and control data storage.
• Configure roles and users with appropriate permissions using role-based access control (RBAC).
• Integrate Splunk with external authentication systems like LDAP, SAML, or Active Directory
• Monitor user activities and changes to the Splunk environment
• Optimize Splunk for better search performance and resource utilization
• Regularly monitor the status of indexers, search heads, and forwarders
• Configure backups for configurations and indexed data
• Diagnose and resolve issues like data ingestion failures, search slowness, or system errors.
• Install and manage apps and add-ons from Splunkbase or custom-built solutions.
• Create python scripts for automation and advanced data processing.
• Integrate Splunk with ITSM tools (e.g., ServiceNow), monitoring tools, or CI/CD pipelines.
• Use Splunk's REST API for automation and custom integrations
• Good to have Splunk Core Certified Admin certification

Splunk Development and Administration

• Build and optimize complex SPL (Search Processing Language) queries for dashboards, reports, and alerts.
• Develop and manage Splunk apps and add-ons, including custom Python scripts for data ingestion and enrichment.
• Onboard and validate data sources in Splunk, ensuring proper parsing, indexing, and field extractions.

Financial Management & Reporting:

•Oversee all accounting transactions, monthly, quarterly, and annual closings, and publish timely financial statements.

•Prepare budget forecasts, supporting annual financial planning and financial health assessments.

Compliance & Taxation:

•Compute and file tax returns, ensuring GST compliance with regulations.

•Conduct audits to maintain financial accuracy, adhere to standards, and comply with financial policies.

•Regularly review bookkeeping for accuracy and compliance.

Cash Collection:

•Oversee the company’s cash collection process and ensure that cash receipts are processed efficiently and accurately.

•Monitor and track cash flow regularly, ensuring sufficient funds are available for operations.

•Coordinate with the sales and customer service teams to address any issues or discrepancies related to payments.

Trade Receivables Management:

•Monitor and manage trade receivables, ensuring that outstanding invoices are followed up on and collected in a timely manner.

•Track aging of receivables and ensure that overdue accounts are actively pursued.

•Issue statements and reminders to clients regarding overdue payments.

Account Reconciliation & Financial Health:

•Manage balance sheets, profit/loss statements, and report on the company's financial health and liquidity to stakeholders.

•Audit financial transactions and documents, maintaining meticulous records.

Technical Proficiency & Confidentiality:

•Reinforce financial data confidentiality and conduct database backups as necessary to secure sensitive information.

•Proficiently utilize Tally, Oracle, and Excel for comprehensive financial analysis and reporting.

•Stay updated with industry standards and best practices to ensure high-quality and secure financial data handling.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are seeking a skilled MERN Full Stack Developer to join our dynamic team. The ideal candidate will be proficient in both front-end and back-end technologies and possess a passion for developing high-quality web applications. As a MERN Full Stack Developer, you will be responsible for designing, developing, and maintaining robust web applications using the MERN stack.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Design and implement responsive user interfaces.
• Develop and maintain server-side architecture using Node.js and Express.js.
• Integrate data storage solutions using MongoDB.
• Implement RESTful APIs and GraphQL for efficient communication between front-end and back-end systems.
• Optimize applications for maximum speed and scalability.
• Implement security and data protection measures.
• Troubleshoot and debug issues across the entire stack.
• Stay up-to-date with emerging technologies and best practices.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience as a Full Stack Developer or similar role.
• Strong proficiency in JavaScript and its modern ES6+ syntax.
• Extensive experience with React.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with NoSQL databases, particularly MongoDB.
• Familiarity with RESTful APIs and GraphQL.
• Knowledge of authentication and authorization mechanisms.
• Experience with version control systems (e.g., Git).
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Preferred:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Familiarity with CI/CD pipelines.
• Experience with testing frameworks (e.g., Jest, Mocha).
• Understanding of Agile methodologies.

Summary of the role

The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.

The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.

The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.  

Roles & Responsibilities

●      General Operations and Management

●      Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance

●      Develop and manage shared internal documents

●      Overall administrative support from India

●      Special projects and assignments

●      Donor Stewardship and Communications

●      Manage the outreach communications calendar and pipeline

●      Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.

●      Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.

●      Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

●      Strategize campaigns to build close relations with new & existing Partners

●      Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.

●      Oversee daily operations through collaboration with senior management and international stakeholders.

●      Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.

●      Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.

●      Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.

●      Ensure timely & accurate reporting by all team members 

●      Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs

●      Serve as primary point of contact and support for visitors leading up to, and during, their time in India

●      Database Management and Maintenance

●      Prospect research

●      Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities

Grant calendar and pipeline management

Key interactions 

●      Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India. 

●      The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India. 

●      Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.

●      Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure

Professional Experiences

●      High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.

●      ​​​​​​​Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.

●      Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.

●      Excellent communicator in written and verbal form.

●      Extremely versatile, dedicated to efficient productivity.

●      Nimble business mind with a focus on developing creative solutions.

●      Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications

●      Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)

Functional & Behavioural Competencies

●      Project management

●      Multiple stakeholder management

●      Growth mind-set

●      Aggressive delivery targets-oriented mind-set

●      Entrepreneurial mind-set

●      Ability to deliver in high pace environment

●      Excellent communication

●      Dynamic personality

What do we offer?

●      Attractive salary & performance-linked bonuses

●      An opportunity to be in a leadership position of a high-growth start-up

●      Fun, casual & flexible work environment

●      Entrepreneurial, forward-looking, growth-driven & open work culture

"Only candidates who are comfortable working onsite and visiting clients and can do cold calling and possess basic knowledge of Information Technology, are encouraged to apply."

Position: Training Consultant/Analyst

Location: Lucknow (Onsite) Salary:

Fixed - 10,000 to 15,000 per Month

Type: Full-Time

Experience: 1 Years to 3 Years

Role and Responsibilities:

• Proficient in initiating cold calls and conducting counseling sessions.
• Gather client requirements and effectively communicate with clients to understand their needs.
• Explain technical concepts to clients in a way that is easy for them to understand.
• Complete daily targets and ensure timely delivery.

Requirements:

• Basic of information technology.
• Excellent communication skills, both oral and written, with the ability to effectively interact with clients.
• Ability to work onsite and visit clients as required.
• Strong problem-solving skills and the ability to think analytically.