Senior Data Architect

Senior Business Analyst – (P&C Insurance) 

Location: Noida/Gurugram

Job Summary 

We are looking for a curious, detail-oriented, and analytical Senior Business Analyst to 

join our Strategic Offerings team. This role is perfect for someone who thrives on 

understanding business challenges, researching cutting-edge solutions, and conducting 

in-depth analysis to drive digital transformation in P&C insurance. 

You will be at the forefront of evaluating and comparing market-leading digital 

solutions, ensuring that our business teams have the right tools and strategies for 

efficiency and growth. If you’re passionate about problem-solving, technology, and 

making data-driven decisions, this role is an opportunity to shape the future of 

insurance while accelerating your own career. 

Key Objectives 

1. Understand and Document Business Needs: Work closely with stakeholders to 

gather and translate business requirements into actionable insights. 

2. Conduct Market Research: Identify and evaluate external digital solutions that 

align with business needs. 

3. Analyze and Compare Solutions: Conduct in-depth feature analysis, 

benchmarking market offerings to determine the best fit. 

4. Validate and verify requirements by reviewing them with stakeholders and 

obtaining their approval. Ensure that the documented requirements align with 

the business goals and objectives. 

Key Responsibilities 

• Business Requirement Analysis 

o Engage with stakeholders to understand business processes, challenges, 

and future goals. 

o Use various techniques such as interviews, surveys, and observations to 

elicit detailed business requirements. Ensure that the requirements 

capture both the functional and non-functional aspects. 

o Document detailed business and functional requirements to support 

digital transformation initiatives. 

• Market Research & Solution Evaluation 

o Research emerging technologies in the insurance space, identifying 

potential solution providers. 

o Evaluate the applicability of technologies such as artificial intelligence, 

blockchain etc in improving insurance processes and customer 

experiences. 

o Conduct competitive analysis of external solutions, comparing features, 

functionalities, and scalability. 

o Perform SWOT analysis to understand the strengths, weaknesses, 

opportunities, and threats posed by competitor solutions. 

o Collaborate with vendors to gain a deep understanding of their offerings 

and limitations. 

o Lead pilot projects to test and evaluate new solutions. 

• In-Depth Analysis & Strategic Insights 

o Assess solutions for compatibility with internal systems, security, and 

compliance standards. 

o Provide data-driven recommendations to business teams on solution 

selection. 

o Work closely with the Senior Business Consultant to align findings with 

broader strategic initiatives. 

o Collaborate with cross-functional teams to ensure successful integration 

of new solutions. 

o Track key performance indicators (KPIs) to measure the success of new 

technologies and their impact on business objectives. 

Skills & Qualifications 

• 7+ years of experience in the P&C insurance industry, with strong knowledge of 

insurance business processes. 

• Experience in large-scale business deployments, including business process 

transformation. 

• Strong analytical and problem-solving skills, with the ability to translate business 

challenges into solution-driven strategies. 

• Hands-on experience with business requirement gathering, process 

documentation, and workflow analysis. 

• Ability to conduct market research, competitive analysis, and feature 

benchmarking. 

• Strong stakeholder management skills, ensuring clear communication between 

business, technology, and vendors. 

• Proficiency in data visualization, business process modelling tools, and reporting 

frameworks. 

Preferred Skills 

• Understanding of AI/ML applications, automation, and analytics in insurance. 

• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence. 

• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six 

Sigma, or Agile frameworks. 

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What you will do

We’re looking for efficient Youtube Channel Managers who will help to take vision forward. The vision being to be the first ones in the market to bring exclusive and authentic content related to state-level exams.

So, you need to be someone ready to take up the responsibility of handling the overalls of multiple YouTube Channels across multiple states. As part of that, we’ll need you to: -

• Own the entire YouTube strategy and its implementation on multiple channels. Come up with effective growth strategies for sustained growth
• Manage the creators, content, and overall production of the videos that’ll go on the channel.
• Lead 4-6 people teams with a good mix of creative and technical skills

• Make data driven decisions and carry out regular data analysis 

You should apply if you

• Bring your A-Game: Is analytically strong with an understanding of content and domain knowledge. Candidates who can innovate in limited budgets will be preferred!
• Know the yard: Should have worked on brand or content strategy in the digital domain. An experience of 2-3 years is required. Having significant Youtube Experience is ideal.
• Are stacked with the necessary skills: Mid level data analysis skills, the skill to to manage a team of 4-6 people, and some basic excel will do the job.

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).

• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Keeping yourself updated on company products to effectively manage customer queries

Desired Candidate Profile

• Graduates/ MBA or equivalent
• 6 months to 3.5yrs of experience working in customer support roles
• Excellent verbal & written communication skills
• Willing to take ownership and grow
• Empathetic, organized, problem solver
• Active listener with the ability to stay calm when customer is stressed
• Open to work in shifts (rotational day and night shifts)

• erform maintenance functions in a safe and profitable manner.
• Perform and/or coordinate scheduled and unscheduled maintenance and repairs
• Perform maintenance including troubleshooting and repair of CNC and manual manufacturing equipment
• Perform and or coordinate scheduled and unscheduled maintenance/repairs of production support and facilities equipment, i.e. air compressors, fire extinguishing and sprinkler systems, forklifts, lifting equipment, HVAC system and filtration systems.
• Install and/or oversee the installation and commissioning of new equipment. Troubleshoot, repair, and maintain all new and existing production and production support equipment.
• Coordinate third party maintenance and support activities.
• Work with departments to ensure maintenance activities are performed in alignment with production schedules.
• Initiate and maintain records within the maintenance electronic tracking system and write SOP’s as required.
• Ensure safety policies and procedures for performing maintenance activities are in place and comply with all State and Federal requirements.
• Follow all building code requirements.
• Maintain a safe, clean, and secure work area
• Support 5S, lean and continuous improvement activities.

Client Acquisition - BDM role.

Job Description.

- Will be involved in Client Acquisition.

- Needs to do cold calls and generate leads.

- Identify the potential prospects and work accordingly by prioritising the tasks.

- Responsible for sales target.

-Build Client relationship professionally and have a good rapport.

- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB. 
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB. 
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required. 

- If needed promoting and selling THB concepts and Software Products.

- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)