Ensuring that orders are executed smoothly and timely.
Communicate and coordinate with foreign customers for artworks and documents approvals.
Coordinate with Logistics, Production and purchase team to full file the orders timely.
Provide support to customers with timely reply’s and provide required information/ Documents.
Resolving customer complaints quickly and efficiently.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Offering exceptional customer service to customers.
Maintaining good relationships with customers.
Taking feedback from customers to ensure they are satisfied with the service.

Requirements

Bachelor’s degree in Business Administrator, Marketing or a relevant field.
3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
Demonstrate the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding in English oral and written communication skills.
Good customer service skills.
Proficiency in Microsoft Office Tools.
Ability to maintain sensitive and confidential information.
Ability to maintain a positive attitude.
Exceptional people and problem-solving skills.
Exceptional time and task management skills.

Responsibilities

Ensuring that orders are executed smoothly and timely.
Communicate and coordinate with foreign customers for artworks and documents approvals.
Coordinate with Logistics, Production and purchase team to full file the orders timely.
Provide support to customers with timely reply’s and provide required information/ Documents.
Resolving customer complaints quickly and efficiently.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Offering exceptional customer service to customers.
Maintaining good relationships with customers.
Taking feedback from customers to ensure they are satisfied with the service.

Requirements

Bachelor’s degree in Business Administrator, Marketing or a relevant field.
3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
Demonstrate the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding in English oral and written communication skills.
Good customer service skills.
Proficiency in Microsoft Office Tools.
Ability to maintain sensitive and confidential information.
Ability to maintain a positive attitude.
Exceptional people and problem-solving skills.
Exceptional time and task management skills.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Subodh Popalwar

Software Engineer, Memorres

For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.

Companies hiring on Cutshort

About Bansal Fine Foods Pvt Ltd

Founded :

1984

Type :

Product

Size :

100-500

Stage :

Profitable

About

Bansal FineFoods Pvt. Ltd. is a renowned exporter of Basmati rice in India with an impressive legacy of 83 years in the industry. Our commitment to quality and customer satisfaction has enabled us to forge strong relationships with 2037 importers across the globe, leading to our products being exported to 43 countries. Our unwavering dedication to excellence has resulted in the export of over 1 million tons of Basmati rice in the last 25 years, securing a prominent position in the international market. Operating from two state-of-the-art factories, we pride ourselves on our yearly production capacity of 65,000 tons. This formidable capacity, combined with our skilled workforce of 400 employees, allows us to consistently deliver the finest Basmati rice to our valued clients. Our attention to detail and adherence to the highest standards has not only contributed to our own success, but also to the success of our clients. Over the last 10 years, we have generated $330 million in revenue, and helped our clients generate a profit of $49.3 million collectively. Ghazal, our flagship product, is a testament to the impeccable quality that Bansal FineFoods is known for. This premium Basmati rice is currently available in 17 countries, offering consumers an unmatched culinary experience. Our continuous pursuit of perfection, along with the latest technology and sustainable practices, ensures that we remain at the forefront of the Basmati rice industry. At Bansal FineFoods Pvt. Ltd., our mission is to uphold our reputation as a leading exporter of Basmati rice by consistently providing superior products to our customers. We believe that this commitment to excellence is the key to sustaining our long-standing relationships with importers and securing our position as a trusted partner in the global marketplace.

Similar jobs

Machine Learning

at App Innovation Technologies

2 recruiters

Posted by AIT Careers

Coimbatore, Trichy

0 - 2 yrs

₹1L - ₹3L / yr

Artificial Intelligence (AI)

Deep Learning

PowerBI

We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.

To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.

Machine Learning Engineer Responsibilities:

Consulting with managers to determine and refine machine learning objectives.

Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.

Transforming data science prototypes and applying appropriate ML algorithms and tools.

Ensuring that algorithms generate accurate user recommendations.

Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.

Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.

Developing ML algorithms to analyze huge volumes of historical data to make predictions.

Running tests, performing statistical analysis, and interpreting test results.

Documenting machine learning processes.

Keeping abreast of developments in machine learning.

Machine Learning Engineer Requirements:

Bachelor's degree in computer science, data science, mathematics, or a related field.

Master’s degree in computational linguistics, data analytics, or similar will be advantageous.

At least two years' experience as a machine learning engineer.

Advanced proficiency with Python, Java, and R code writing.

Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture.

In-depth knowledge of mathematics, statistics, and algorithms.

Superb analytical and problem-solving abilities.

Great communication and collaboration skills.

Excellent time management and organizational abilities.