
Responsibilities
- Ensuring that orders are executed smoothly and timely.
- Communicate and coordinate with foreign customers for artworks and documents approvals.
- Coordinate with Logistics, Production and purchase team to full file the orders timely.
- Provide support to customers with timely reply’s and provide required information/ Documents.
- Resolving customer complaints quickly and efficiently.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Offering exceptional customer service to customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.
Requirements
- Bachelor’s degree in Business Administrator, Marketing or a relevant field.
- 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding in English oral and written communication skills.
- Good customer service skills.
- Proficiency in Microsoft Office Tools.
- Ability to maintain sensitive and confidential information.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.
- Exceptional time and task management skills.

About Bansal Fine Foods Pvt Ltd
About
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Proven experience as a Java Developer, with strong knowledge of Java, J2EE, and related technologies.
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Company Description:
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Role Description:
This is a full-time on-site role in Pune for a Human Resources Intern. The Human Resources Intern will be responsible for day-to-day tasks associated with HR management and admin tasks. The HR intern is also responsible for technical hiring, managing employee attendance and benefits.
Qualifications:
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Industry : Software Development
Employment Type Full: Time Internship
OfficeTime: 9 AM-6:30PM
Working Days: Monday- Friday
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Manpower Planning
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- Conducting Interviews
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- Creating the induction module
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What you need to have:
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