Senior DB Developer

Job Title : HR (People & Culture)

Experience : 5+ Years

Location : Surat / Ahmedabad (On-site)

Employment Type : Full-time

About the Role :

We’re seeking an experienced HR professional to lead People Operations — covering hiring, onboarding, performance, compliance, engagement, and culture. This is a hands-on role for someone who can build scalable HR processes in a fast-growing startup environment.

Mandatory Skills :

End-to-end recruitment, HR operations, compliance (POSH, PF, ESI, PT), performance management, and employee engagement.

Key Responsibilities :

• Manage end-to-end recruitment for tech and non-tech roles.
• Strengthen employer branding and referral programs.
• Design and manage onboarding, performance, and engagement processes.
• Oversee HR operations, compliance (POSH, PF, ESI, PT), and policies.
• Drive learning, development, and culture initiatives.

Requirements :

• 5+ years of HR experience in startups or product-based firms.
• Strong understanding of HR compliance and payroll.
• Proven experience in setting up HR systems and hiring processes.
• Excellent communication and stakeholder management skills.

Preferred :

• Experience hiring for tech roles and exposure to ESOPs.
• Prior work in health-tech or similar domains.

Success Metrics :

• Faster time-to-hire and high offer acceptance.
• Smooth onboarding and compliance adherence.
• High engagement and 90-day retention rates.

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

About Tamasha

Tamasha is building next-generation live, social, and real-time consumer

experiences across gaming, audio, video, and interactive platforms. Our backend

systems power millions of real-time interactions, low-latency data flows, and high

throughput event-driven services.

Role Overview

As a Software Development Engineer III (Backend), you will operate as a senior

individual contributor owning mission-critical backend systems. You will design

scalable architectures, solve complex distributed systems problems, and influence

engineering standards across teams.

Roles & Responsibilities

 Own backend systems end-to-end, from design and implementation to

production reliability and long-term evolution.



Design scalable, fault-tolerant, and low-latency backend architectures for real

time and event-driven use cases.



Lead system design decisions including data models, service boundaries, async

workflows, and scalability strategies.



Build and operate high-throughput services handling millions of events, requests,

or messages per day.

 Own reliability metrics such as p95/p99 latency, uptime, error budgets, and

participate in incident resolution and post-mortems.

Drive architectural migrations including monolith to microservices and

synchronous to asynchronous flows.

 Collaborate with product, frontend, and data teams to translate complex

requirements into robust backend solutions.



Improve developer productivity by contributing to internal platforms, tooling,

CI/CD pipelines, and coding standards.



Mentor engineers through design reviews, code reviews, and technical guidance

without direct people management.



Proactively identify performance bottlenecks, cost inefficiencies, and scalability

risks and resolve them at the system level.

Tech Stack

Backend: Node.js (NestJS / Express), Golang, Java

Databases: PostgreSQL, MySQL, MongoDB, Redis

Messaging & Async: Kafka, SQS, RabbitMQ, Pub/Sub

Real-time: WebSockets, Server-Sent Events

Cloud & Infra: AWS / GCP, Docker, Kubernetes

Observability: Prometheus, Grafana, OpenTelemetry

What We’re Looking For

• 5+ years of backend engineering experience

• Proven ownership of production systems at scale

• Strong understanding of distributed systems and async architectures

• Experience handling production incidents and system reliability

• Ability to independently design and evolve backend systems

Job Description:

·      Database Design & Development:

• Design, develop, and optimize database structures, tables, views, stored procedures, and functions in MS SQL Server.
• Ensure data integrity, performance tuning, and security of database systems.
• Collaborate with development teams to design and implement database schemas based on application needs.

·      .NET Web API Development:

• Develop and maintain RESTful Web APIs using .NET Core MVC.
• Ensure APIs are secure, scalable, and optimized for performance.
• Collaborate with front-end developers and other stakeholders to integrate APIs with applications.

·      Data Management & Maintenance:

• Perform data migrations, backups, and recovery strategies.
• Monitor and troubleshoot database performance issues, query optimization, and implement best practices for indexing and partitioning.

·      Collaboration & Communication:

• Work closely with business analysts, project managers, and QA teams to understand requirements and deliver solutions.
• Participate in code reviews, provide constructive feedback, and adhere to development standards and best practices.

·      Documentation:

• Create and maintain technical documentation for database structures and APIs.
• 
  

Required Skills and Qualifications:

·      2-3 years of experience in MS SQL Server (2016 or later), including database design, writing complex queries, stored procedures, and performance tuning.

·      Strong experience in developing .NET Web APIs (using .NET Core MVC).

·      Proficiency in C# and understanding of RESTful API principles.

·      Strong experience in Entity Framework for data access.

·      Familiarity with SQL Profiler and other database performance monitoring tools.

·      Basic understanding of front-end technologies (HTML, JavaScript, etc.) is a plus.

·      Strong problem-solving skills, attention to detail, and ability to work independently and in a team environment.

·      

Preferred Qualifications:

·      Experience with Azure SQL Database or other cloud-based database solutions.

·      Understanding of Agile development methodologies.

Flutter JD:

Key Responsibilities:

Collaborate with project managers and designers to understand project requirements and translate them into technical specifications.

Develop, test, and maintain Flutter-based mobile applications that are responsive, performant, and reliable.

Write clean, maintainable, and well-documented code.

Troubleshoot and debug application issues, ensuring smooth and efficient performance.

Continuously research and stay up-to-date with the latest trends and best practices in mobile application development.

Collaborate with cross-functional teams to define and implement new features and improvements.

Participate in code reviews and provide constructive feedback to peers.

Ensure the security and data privacy of the applications you develop.

Requirements:

Proven experience as a mobile app developer, with a strong portfolio of Flutter-based applications.

Proficiency in the Dart programming language.

Experience with the Flutter framework and its ecosystem, including state management and third-party libraries.

Knowledge of mobile app architecture patterns (e.g., MVC, MVVM, Redux).

Familiarity with RESTful APIs and integration of third-party services.

Strong problem-solving and debugging skills.

Excellent communication and collaboration skills.

Ability to work both independently and as part of a team.

Knowledge of version control systems (e.g., Git) is a plus.

• Lead, Design, develop, and maintain full-stack, web-based applications, and toolchains.
• Design and develop internal and external business systems/applications, systems interfaces, databases,
• reporting, or business functionality
• Work with development and BA teams and project manager to ideate software solutions
• Participate in client communication & effort estimations for new projects/feature development.
• Translate business and functional requirements into documented technical specifications
• Utilize development skills to build (code) new systems functionality per technical specifications, with deliverables to include code builds and automated unit tests
• Perform Code Reviews for all code written by the other developers, review code for team and industry standards compliance, and provide feedback to developers.
• Collaborating with other developers using version control (git).
• Facilitate/lead reviews of technical specifications and program code with other members of the technical team, and communicate design, requirements, feature set, functionality and limitations of systems/applications to the team
• Guide and mentor junior full-stack developers. 

• Generating leads into exhibitions & events industry, targeting high potential clients participating in the exhibitions (Domestic as well as International).
• Developing business by cold calling, client pitching through research or references.
• Deliver scripted sales pitch to the clients.
• Keep accurate and detailed records of calls made and results achieved.
• Mailing Introductory Profile to prospective clients.
• Scheduling appointments and to get maximum meetings done with the clients.
• To get sound brief from the client and ensure maximum clients are converted.
• Client follow ups & feedback till the completion of the project.
• To ensure timely payment is made by the client after the completion of the project.
• To be a single point of contact between the client and the production team.

Tech Lead – Software Development

Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.

Job Responsibilities:

• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
• Design, develop, and unit test applications in accordance with established standards
• Participate in peer-reviews of solution designs and related code
• Package and support deployment of releases
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and on-budget
• Ensure Team member adhere to the SDLC requirements

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
• Prior experience in a technical leadership position
• Proficient with .NET/Angular/React/Node JS and SQL
• Extensive hands-on Experience in ASP.Net Core, MVC.

• Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases

• In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
• Extensive experience designing and developing enterprise grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• Strong communication skills with both internal team members and cross team stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes