Senior DB Developer

Job Title: DotNet Developer

Job Type - Full Time

Location – Indore

Summary/Objective:

The .NET Developer will be responsible for designing, developing, testing, and maintaining software applications based on the Microsoft .NET framework. Collaborate with cross-functional teams to deliver high-quality solutions and contribute to all phases of the software development life cycle.

Responsibilities/Duties:

1.   Software Development:

·        Design, code, test, and debug software applications using the .NET framework.

·        Collaborate with other developers and team members to deliver high-quality software solutions.

2.   System Analysis:

·        Analyze and understand business requirements to design efficient and scalable software solutions.

·        Conduct code reviews and provide constructive feedback to the team members.

3.   Application Maintenance:

·        Maintain and enhance existing applications, resolving issues and implementing new features.

·        Troubleshoot and debug software defects and performance issues.

4.   Documentation:

·        Document code, technical specifications, and system architecture.

·        Prepare and maintain project documentation.

5.   Collaboration:

·        Work closely with product owners, business analysts, and quality assurance teams to ensure software meets business requirements and quality standards.

·        Collaborate with other developers on team projects.

6.   Technology Stack:

·        Utilize Microsoft technologies, including C#, ASP.NET, MVC, Entity Framework, and SQL Server.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Computer Science/Software Engineering or a related field.

Experience:

·        Minimum of 4 - 5 years of experience in software development with a focus on .NET technologies.

·        Experience with GitHub Copilot is good to have.

Skills:

·        Proficient in C#, ASP.NET, MVC, and Entity Framework.

·        Strong understanding of software development best practices and design patterns.

·        Experience with front-end technologies (HTML, CSS, JavaScript) is a plus.

·        Familiarity with version control systems (e.g., Git).

Job Title: Spanish-Speaking Travel Executive

Location: Kolkata

Job Type: Full-time

Industry: Travel & Tourism

Job Description:

We are seeking a dynamic and customer-focused Spanish-Speaking Travel Executive to join our team. The ideal candidate will be responsible for managing travel arrangements for Spanish-speaking clients, ensuring excellent service and seamless experiences throughout their journey.

Key Responsibilities:

• Communicate fluently in Spanish and English with clients via phone, email, and chat.
• Plan, book, and coordinate domestic and international travel itineraries including flights, accommodations, tours, and transportation.
• Provide travel advice and recommendations based on client preferences and budgets.
• Handle customer inquiries, complaints, and last-minute changes with professionalism and efficiency.
• Maintain up-to-date knowledge of travel trends, visa regulations, and destination-specific requirements.
• Collaborate with internal teams and travel partners to ensure high-quality service delivery.
• Upsell travel packages and add-on services to enhance client experiences.

Requirements:

• Fluency in Spanish and English (spoken and written) is mandatory.
• Prior experience in the travel industry or customer service is preferred.
• Knowledge of GDS systems (e.g., Amadeus, Galileo, Sabre) is an advantage.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills and attention to detail.

Ability to work under pressure and handle multiple bookings at once.

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

You are

Open - Always up for new ideas and able to take and give feedback in a positive way.

• Straightforward - Deal with colleagues in an open and transparent manner. Appreciates

teamwork and able to raise concerns if required

• Driven - sets high goals, doesn’t give up, and makes sacrifices to ensure that their job gets done

on time and meets/exceeds expectations.

• Curious - Aware of new technologies and uses them to make new improvements in the

Engineering ecosystem.

• Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no

matter what

• Responsible - takes ownership of tasks given and has a strong work ethic.

Requirements

Acquired strong proven professional programming experience.

- Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.

- Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS

- Proven track record and expert in one of the field - DevOps/Frontend/Backend

- Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go

- Experience with at least one of the Database systems - RDBMS and NoSQL

- Ability to document requirements and specifications.

- A naturally inquisitive and problem-solving mindset.

- Strong experience in using AGILE or SCRUM techniques to build quality software.

- Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro

Roles and Responsibilities

Based in Jaipur, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:

- Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.

- Making suggestions towards shaping the strategy for a feature and engineering design.

- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  

- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too

- Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.

- An active member of the team, through useful contributions to projects and in team meetings.

- Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Desired Candidate Profile

• Graduation is a must. MBA is highly preferred
• Relevant work experience of 5 – 15 years in strategic research/consumer insights is required
• Outstanding communication skills (Verbal & Written)
• Proficiency in MS office suite
• Excellent listening, researching, analytical, negotiation, interpersonal and presenting skills

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
•