Senior Copy Writer

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

About the Role:

We are looking for a detail-oriented and analytical Senior Data Analyst to join our Chennai team. The ideal candidate will have strong skills in T-SQL/PL-SQL, data platform management, and reporting tools, along with experience in database administration and performance tuning. You will play a key role in transforming raw data into meaningful insights that drive business decisions.

Key Responsibilities:

• Write complex queries using T-SQL / PL-SQL to extract, manipulate, and analyze data.
• Develop and maintain reports, dashboards, and visualizations using modern reporting platforms (Power BI, SSRS, etc.).
• Manage and maintain the data platform to ensure availability, accuracy, and security.
• Support database administration tasks including backups, restores, access management, and monitoring.
• Perform performance tuning of SQL queries and databases to ensure optimal response times.
• Collaborate with cross-functional teams to understand data requirements and deliver actionable insights.
• Ensure data integrity and consistency across all reporting systems.

Mandatory Skills:

• T-SQL / PL-SQL – Advanced query writing and stored procedure development.
• Reporting Platforms – Experience with tools like Power BI, SSRS, Tableau, etc.
• Data Platform Management – Knowledge of modern data ecosystems (SQL Server, Oracle, Azure Data Services, etc.).
• Database Administration – Proficient in handling database maintenance, security, and monitoring.
• Performance Tuning – Strong understanding of optimizing SQL queries and database performance.

Preferred Qualifications:

• Experience with cloud-based data services (Azure, AWS, etc.)
• Knowledge of ETL tools and data warehousing concepts
• Understanding of data governance and compliance

What We Offer:

• Great Culture – A workplace that feels like home! We believe in collaboration, trust, and creating a supportive environment.
• Growth Opportunities – We invest in your learning and development to help you grow both personally and professionally.
• Health & Wellness – Comprehensive wellness programs and benefits to support your well-being.
• Performance Recognition – We celebrate achievements and recognize efforts through regular rewards and appreciation.

Drop us a message or apply now to be part of something big.

kindly Mentions your:

-Current Location

-Your Total Experience

-CTC

-ECTC

-N.P-

Let's Grow Together

Job Type: Full-time

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

REPORT BUILDING

OVERTIME CALCULATION

INCENTIVE CALCULATION

REPORT BUILDING

OVERTIME CALCULATION

INCENTIVE CALCULATION

Job Title: ServiceNow Developer

📍 Location: PAN India

🏠 Work Mode: Hybrid – 3 Days Work from Office, 2 Days WFH

🕒 Shift Timings: 9:30 AM – 6:30 PM IST

✅ Key Requirements:

• Total Experience: 4–7 years
• Relevant Experience in ServiceNow: Minimum 5 years
• Project/People Management: Strong experience managing end-to-end ServiceNow implementations and delivery cycles

🛠️ Primary Skills:

• 5+ years of hands-on experience in ServiceNow platform (including modules like ITSM, ITOM, GRC, SecOps, or IRM preferred)
• Ability to lead technical teams and drive requirements, development, testing, and delivery phases
• Proficient in ServiceNow customization, scripting, workflows, and integrations

🧩 Secondary Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with Microsoft Project for planning and tracking activities

🎯 Responsibilities:

• Act as the single point of contact for all ServiceNow-related project activities
• Drive project execution, track milestones, and deliverables
• Liaise between technical teams, business stakeholders, and vendors
• Ensure compliance with client standards and delivery expectations

Prepare and present reports, dashboards, and project documentation

Job Description:

• Design and develop automated test scripts using Java and Selenium.
• Implement BDD frameworks using Cucumber.
• Perform API testing using tools like Postman, RestAssured, or similar.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automation.
• Write unit and integration tests to ensure the design criteria are met.
• Produce well-written documentation for each test case.

We are looking for an Android Developer responsible for the development and maintenance of applications aimed at a range of devices including mobile phones and tablet computers. Your primary focus will be development of applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential

Roles and Responsibilities

² Design and build applications.

² Ensure the performance, quality, and responsiveness of applications

² Collaborate with a team to define, design, and ship new features

² Identify and correct bottlenecks and fix bugs

² To maintain the code quality, organization, and automation

² Work with the development team consisting of architects, UI designers, product managers, testers to deliver high quality mobile product & services

² Develop, test and rollout optimised UIs for diff versions/device

² Translate designs and wireframes into high quality code

² Build for multi device & multi platform scenario i.e mobile website along with mobile app

² Design, build, and maintain high performance, reusable, and reliable Java code

² Ensure the best possible performance, quality and responsiveness of the application

² Adaptability is a key factor to becoming a great Android app developer

² Identify the bugs ,correct bottlenecks and fix bugs

Skills Required:

² Prominent hands on experience in Native Android, Native iOS or Both.

² Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

² An Android app developer must be well-versed with Java programming language.

² Familiarity with RESTful APIs to connect applications to back-end services

² Strong knowledge on UI design principles, patterns, and best practices

² Having knowledge about offline storage, threading, and performance tuning

² Knowledge of the open-source Android ecosystem and the libraries available for common tasks

² A knack for benchmarking and optimization

² Ability to understand business requirements and translate them into technical requirements

² Understanding of Google’s Android design principles and interface guidelines.

² Proficient with Objective-C or Swift.

² Understanding of Apple’s design principles and interface guidelines

² Knowledge of low-level C-based libraries is preferred

² Familiarity with cloud message APIs and push notifications

² Knack for benchmarking and optimization

² Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

² Familiarity with continuous integration.

• Developing Simple to Complex Functionality for Websites and Applications
• Write reusable code preferably using classes and libraries.
• Programming databases specially MySQL.
• Establishing projects from scratch or working on accessible projects
• Developing front-end and back-end applications.
• Take on multiple projects varying in size and complexity.
• Manage projects on AWS and other servers.

• Bachelor degree in Computer Science, Software Engineering or related discipline.
• 1 to 3 years of experience developing eCommerce web applications.
• Should be technically sound in OOPs Concepts.
• Programming databases specially MySQL/PostgreSQL.
• Knowledge of server side technologies like PHP 7/8, NodeJS, NUXT.
• Knowledge of client side technologies like Javascript, JQuery, VueJS.
• Experience in MVC Framework, especially laravel.
• Basic knowledge of HTML5, CSS, XML, JSON.
• Good command on PostgreSQL database and its optimization techniques.
• Exposure to database transactions, stored procedures and triggers.
• Experience working with third-party APIs and developing web services using REST/GRPC.
• Experience with SCM tools like svn/git.
• Ability to adapt and pick up new techniques and technology.
• Knowledge of web security and vulnerabilities.
• Ability to prioritize the work and multi-tasking.
• Excellent communication skills & self-motivated

• knowledge of PHP frameworks {Laravel, CakePHP, etc.}
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL, MariaDB databases, and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.

Other Generic and Behavioural Skills

• Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
• Strong team player and ability to adapt to a dynamic and agile environment
• Design thinking and ability to deliver innovative solutions
• Strong organizational and project management skills
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to details

Why should you apply:

• Great opportunity to be a part of booming Healthcare sector and ride the wave
• Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
• Opportunity to work with young minds using the latest technologies
• Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
• Fantastic opportunity to grow with the company and achieve great heights of success.

Ability to interact with team members and stakeholders from different cultures within and outside India