Software Developer/Senior Software Developer

We’re building a powerful, AI-driven communication platform — a next-generation alternative to RingCentral or 8x8 — powered by OpenAI, LangChain, and SIP/WebRTC. We're looking for a Full-Stack Software Developer who’s passionate about building real-time, AI-enabled voice infrastructure and who’s excited to work in a fast-moving, founder-led environment.

This is an opportunity to build from scratch, take ownership of core systems, and innovate on the edge of VoIP + AI.

What You’ll Do

• Design and build AI-driven voice and messaging features (e.g. smart IVRs, call transcription, virtual agents)
• Develop backend services using Python, Node.js, or Golang
• Integrate OpenAI, Whisper, and LangChain with real-time VoIP systems like Twilio, SIP, or WebRTC
• Create scalable APIs, handle call logic, and build AI pipelines
• Collaborate with the founder and early team on product strategy and infrastructure
• Participate in occasional in-person strategy meetings (Delhi, Bangalore, or nearby)

Must-Have Skills

• Strong programming experience in Python, Node.js, or Go
• Hands-on experience with VoIP/SIP, WebRTC, or tools like Twilio, Asterisk, Plivo
• Experience integrating with LLM APIs, OpenAI, or speech-to-text models
• Solid understanding of backend design, Docker, Redis, PostgreSQL
• Ability to work independently and deliver production-grade code

Nice to Have

• Familiarity with LangChain or agent-based AI systems
• Knowledge of call routing logic, STUN/TURN, or media servers (e.g. FreeSWITCH)
• Interest in building scalable cloud-first SaaS products

Work Setup

• 🏠 Remote work (India-based, must be reachable for meetings)
• 🕐 Full-time role
• 💼 Direct collaboration with founder (technical)
• 🧘‍♂️ Flexible hours, strong ownership culture

Company Overview: 

Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad. 

Position Overview: 

We are looking for a Full Stack Developer (3–5 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams. 

Job Description:

1. Application Development: 

∙ Design and develop scalable and maintainable web applications using C#, ASP.NET, MVC, and MS SQL. 

∙ Implement user interfaces with React and modern JavaScript to create intuitive user experiences. 

∙ Apply a solution-oriented approach to translate business requirements into clean, reliable code. 

2. Database Management: 

∙ Write, review, and optimize SQL queries for data-heavy operations with a focus on performance and accuracy. 

∙ Contribute to database design, ensuring consistency, security, and scalability.

3. Collaboration & Teamwork: 

∙ Work closely with product managers, designers, QA, and other developers to shape technical solutions that address real-world logistics challenges. 

∙ Actively participate in sprint planning, whiteboard discussions, and design sessions to drive clarity and alignment across teams. 

4. Code Quality & Debugging: 

∙ Follow best practices for clean code, version control, and documentation. 

∙ Diagnose complex bugs, conduct root cause analysis, and implement robust fixes. ∙ Technology Innovation: 

∙ Stay current with new technologies and development practices to continuously improve product quality.

∙ Contribute ideas for architectural improvements, refactoring opportunities, and better engineering processes. 

Ideal Candidate Requirements: 

∙ Bachelor’s degree in Computer Science, IT, or a related field 

∙ 3 to 5 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL 

∙ Strong interest in building full-stack applications and working in a product-driven environment

∙ Logical reasoning and a proactive attitude toward learning and problem-solving

∙ Good communication skills and a willingness to learn from peers and mentors

Roles/Responsibilities:

 Own a team of 15-20 Developers and QAs at various levels

 Provide continuous feedback, training and make sure team is working on their full

    potential at all time

 Review the architecture/design of a product/module/feature and provide feedback

 Architect, design and/or hands-on code the critical portion of a

   product/module/feature

 Mentor the tech-leads on architecting the product to deliver on-time

Jobs Skills required:

 Strong tech background of working in product company

 Understanding of various backend and frontend technologies and its core concepts

 Ability to understand the business problems and solve it with innovative tech

    solutions

 Very strong analytical and problem-solving skills in super changing environment

Job Title: Senior Software Engineer (Full Stack . Net)
Employment Type: Full-Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or a similar relevant field
Total Experience 2+ years
Working Model Work from Office

PRIMARY RESPONSIBILITIES
1. Responsible for the development and maintenance of enterprise-wide web applications using ASP.Net, C#, Angular, Typescript, HTML5, Bootstrap, Angular 7+ and CSS.
2. Responsible for participating in all stages of the development life cycle including requirements analysis, design, development, testing, and implementation.
3. Work with US business stakeholders to ensure requirements are being met
4. Should be adaptable to the US time zone whenever required to have meetings with onshore counterparts.
5. Good experience working on Agile teams and extensive familiarity with all Agile ceremonies.
6. Keeps current with new technologies and software methodologies related to the Microsoft software development platform.

KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 6+ years of experience in application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.

2. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
3. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
4. Experience working with Agile teams and familiarity with all Agile ceremonies and principles
5. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. test-driven development and mocking frameworks
e. Dependency Injection/Inversion of Control
f. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
g. Microsoft Azure Service Bus
h. .Net Core
i. SQL Server 2016

Responsibilities:

• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members

Qualifications:

• Minimum 6 years of total IT experience
• Minimum 4 years of Appian development experience
• Good logical and reasoning skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to read requirements and independently work on a project with minimal supervision

Education:

• Bachelor’s degree/University degree or equivalent experience

Skills & Qualifications

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Knowledge of AWS Cloud (EC2,S3,Lambda,SES) 
• Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
  Knowledge of code versioning tools (such as Git, SVN).
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, or relevant field

• Benefits
• Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.
• No. of working days:- 05