Senior Automation Engineer

About BiteSpeed -

Hey there! We are a seed funded SaaS startup on a mission to help ecommerce brands embrace conversational commerce as the future of selling online.

We're starting by building the tools for any ecommerce brand to be able to sell and engage with their customers on chat apps like Whatsapp, FB Messenger. Within 2 years of launch, we have 1500+ e-commerce brands across 50+ countries using our product (pretty cool right?).

Read more about our mission and the story of commerce here - https://www.notion.so/b3cf14a080d94654ba46693c8cacd24f!

Check us out here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot and do read through the 180 odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).

Learn more about our investors here - https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital

About the team

We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.

We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of. So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).

We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.

About the role

Till now our sales and go-to-market function has been founder-led. We're now at a point where we're doubling revenue every 2 months, increased usage by 40x in 3 months and need to scale. This role involves working closely with our founder to scale our initial sales efforts along with listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do:-

• Tl;dr sell, sell and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on

• Your day-to-day would involve talking to e-commerce business owners globally, understanding their problems & helping them understand how our product improves their lives

• You’ll be responsible for the end to end sales funnel from generating leads to converting them over product demos and getting the $$ in

• Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard)

• Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives

• Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team

• Building the backbone for our sales process to scale for the next stage of growth

What makes you a good fit:-

• Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it).

• You have 1+ years of experience doing high volume sales at an SMB SaaS startup (this is not a hard requirement);

• You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made)

• You have a way with words and have a collection of the best cold emails you've seen and written

• You have a genuine interest in conversations with people

Salary and Location

Location: Delhi NCR, India (Remote for now, hybrid model post-covid)

Expected CTC: INR 6-12 LPA + equity (ESOPs)