Sales Executive

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

About the Job

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the “Orange Spirit”!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability.

We are looking for a Senior Xamarin Developer who is passionate about building high-quality, scalable, and performance-driven mobile applications. This role is ideal for a versatile professional with strong expertise in cross-platform mobile development, backend API development, and database-driven applications. The ideal candidate will work across Xamarin mobile applications, ASP.NET Core backend services, and SQL Server databases, ensuring seamless integration, optimal performance, and a superior user experience. If you enjoy working in a collaborative, fast-growing environment with a strong culture of innovation and teamwork, we’d love to hear from you!

Responsibilities

• Design, develop, and maintain cross-platform mobile applications using Xamarin forms and Xamarin Native for iOS and Android platforms.
• Build, integrate, and maintain RESTful APIs and backend services using ASP.NET Core.
• Develop secure, scalable, and high-performance backend components to support mobile and enterprise applications.
• Work with SQL Server or other relational databases for data modeling, complex queries, and performance optimization.
• Implement efficient data access layers and ensure data integrity across mobile and backend systems.
• Perform unit testing, integration testing, debugging, and troubleshooting for both mobile applications and backend services.
• Optimize application performance, responsiveness, and scalability across multiple devices and platforms.
• Collaborate with UI/UX designers, product owners, QA teams, and cross-functional stakeholders to gather requirements and deliver robust solutions.
• Participate in code reviews, enforce coding standards, and mentor junior developers as needed.
• Prepare technical documentation and provide deployment, release, and post-production support.

Requirements

• 8–10 years of hands-on experience in mobile application and backend development.
• Strong expertise in Xamarin.Forms and Xamarin.
• Native for cross-platform mobile development.
• Proficiency in C#,.NET, and ASP.NET Core for backend and API development.
• Extensive experience designing and consuming RESTful APIs.
• Solid experience working with SQL Server or other relational databases, including query optimization and performance tuning.
• Strong understanding of mobile application architecture, design patterns, and best practices.
• Experience with unit testing frameworks, debugging tools, and automated testing practices.
• Knowledge of application performance optimization and scalability principles.
• Familiarity with source control systems (e.g., Git) and CI/CD pipelines.
• Experience working in Agile or iterative development environments.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently while collaborating effectively within a team.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Dear,

We are excited to inform you about an exclusive opportunity at Xebia for a Senior Backend Engineer role.

📌 Job Details:

• Role: Senior Backend Engineer
•  Shift: 1 PM – 10 PM
• Work Mode: Hybrid (3 days a week) across Xebia locations
• Notice Period: Immediate joiners or up to 30 days

🔹 Job Responsibilities:

✅ Design and develop scalable, reliable, and maintainable backend solutions

✅ Work on event-driven microservices architecture

✅ Implement REST APIs and optimize backend performance

✅ Collaborate with cross-functional teams to drive innovation

✅ Mentor junior and mid-level engineers

🔹 Required Skills:

✔ Backend Development: Scala (preferred), Java, Kotlin

✔ Cloud: AWS or GCP

✔ Databases: MySQL, NoSQL (Cassandra)

✔ DevOps & CI/CD: Jenkins, Terraform, Infrastructure as Code

✔ Messaging & Caching: Kafka, RabbitMQ, Elasticsearch

✔ Agile Methodologies: Scrum, Kanban

⚠ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response! Also, feel free to refer anyone in your network who might be a good fit.

Best regards,

Vijay S

Assistant Manager - TAG

https://www.linkedin.com/in/vijay-selvarajan/

ADF Developer with top Conglomerates for Kochi location_ Air India

conducting F2F Interviews on 22nd April 2023

Experience - 2-12 years.

Location - Kochi only (work from the office only)

Notice period - 1 month only.

If you are interested, please share the following information at your earliest

Should have Passion to learn and adapt new technologies, understanding,

solving/troubleshooting issues and risks, able to make informed decisions and ability to

lead the projects.

Your Qualifications

• 2-5 Years’ Experience with functional programming
• Experience with functional programming using Scala with Spark framework.
• Strong understanding of Object-oriented programming, data structures and algorithms
• Good experience in any of the cloud platforms (Azure, AWS, GCP) etc.,
• Experience with distributed (multi-tiered) systems, relational databases and NoSql storage solutions
• Desire to learn new technologies and languages
• Participation in software design, development, and code reviews
• High level of proficiency with Computer Science/Software Engineering knowledge and contribution to the technical skills growth of other team members

Your Responsibility

• Design, build and configure applications to meet business process and application requirements
• Proactively identify and communicate potential issues and concerns and recommend/implement alternative solutions as appropriate.
• Troubleshooting & Optimization of existing solution

Do Your Thng 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

• 0-1years of experience as an iOS developer. Eager learner.
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 

• Understanding the project requirement intuitively and providing proper time estimation.-Always read for troubleshooting in all important projects. ● Experience in accessing data as JSON/XML using REST API. 
• Candidate should have good knowledge of iOS, Swift, xCode and Git. ● Ability to build complex iOS standalone client applications & user interfaces, design & implementation. 
• Experience with iOS Frameworks such as UIKit, Auto-layout using storyboards, etc. ● Knowledge of Apple's design principals, application interface guidelines, and experience with 
• AutoLayout. 
• Good communication skills with the ability to work in a highly-collaborative, agile team 
• Strong analytical and problem-solving skills 
• Flexibility to learn, and work with new technologies

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001