*) 7+ years of strong experience in Java/J2EE technologies (Core Java, Spring, Springboot, Hibernate, JPA, Microservices)
*) Experience with working on Java 8.0 and its emerging road map for 11
*) Hands on experience in Springboot and good knowledge of MySQL, MongoDB
*) Hands on experience in working with Angular 6 and above. Experience working with product management and UI/UX designers having knowledge of advanced Javascript, JQuery
*) Working knowledge on components, modules, data/event bindings, templates, using and creating directives, writing routes, services, forms and models
*) Solid understanding of the full frontend and backend development life cycle
*) Strong experience in Spring Framework (Spring MVC, Spring security, Spring data, OAuth)
*) Experience with Webservices (SOAP and REST) and API integration. Good knowledge of JSON and Swagger and Postman is required
*) Experience with web application servers like Tomcat, Jetty, JBoss. Knowledge of Kafka with MQTT would be an added advantage
*) Experience with TDD, code testability standards, JUnit
*) Experience in managing configurations and deploying and hosting applications in AWS
*) Experience with DevOps tools like Git, Maven, SourceTree, Jenkins, Docker and CICD model of development
*) Good experience of OOPS, algorithms, data structures, multi-threading, design patterns and industry best practices
*) Must have good understanding in SOLID principles and why design principles are used.
*) Experience with Eclipse/IntelliJ and VS Code

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Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
Key Responsibilities:
• Design, develop, and maintain Java-based applications using best practices and modern frameworks.
• Integrate and manage AWS services such as EC2, S3, RDS, Lambda, and CloudFormation.
• Develop RESTful APIs and microservices architecture to support scalable and robust applications.
• Implement CI/CD pipelines using tools like Jenkins, Git, and Docker to automate deployment processes.
• Monitor and troubleshoot application performance, defect triaging, and reliability issues, providing timely support and resolution.
• Collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software.
• Conduct code reviews and ensure adherence to coding standards and best practices.
• Stay updated with the latest industry trends and AWS services to continuously improve our technology stack.
Qualifications:
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5-7 years of experience in Java development, with a strong understanding of object-oriented programming and design patterns.
• Proficiency in AWS services such as EC2, S3, RDS, Lambda, CloudFormation, etc.
• Experience with Spring Boot and other Java frameworks.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with containerization technologies like Docker and Kubernetes.
• Experience with CI/CD tools and processes.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to articulate technical concepts to non-technical stakeholders.
relentlessly improving performance, scalability, and maintainability.
● Sound knowledge and application of algorithms and data structures.
● Proficient in Java, Springboot and Mysql.
● Able to efficiently diagnose bugs and issues.
● Understanding of when to escalate questions/issues that arise during development.
● Work with other developers, QA, DevOps and business staff to efficiently launch features
and resolve issues.
● Actively participate in design and code reviews to build robust applications and prototypes.
● A willingness to dive deep, experiment rapidly and get things done.
● Provide input to how we can continually improve our development process and knowledge.
● Define and participate in establishing better engineering practices.
● Love being challenged by learning and experimenting with new technologies
● Experience with ElasticSearch, Cassandra, Redis, Kakfa, AWS is a plus.
● Prior experience in building microservices, have worked on architectures and designs
independently is a plus.
● Prior product building experience or from a startup background would be a plus.
We are looking for a focussed, energetic and motivated Senior Java Developer. You must have sufficient experience in Java Development, Spring, Spring Boot, AWS and SQS, S3. You will be challenged with complex and robust product development.
As a Senior Java Developer, you will be the most senior developer within the company working alongside other Java Developers, the Engineering Manager, and the CTO.
Senior Java Developer requirements
Solid development experience using Java, Springboot, SQS, S3 and Microservices
Experience working in Swing Java framework
Revises, updates, refactors, and debugs code
Write clear, concise and efficient code and ensure it is fully tested
Service and develop features using Java with AWS, JUnit, SQL and Spring framework
You have a good knowledge of Cloud technologies (ideally AWS)
Participate in peer coding reviews and work in a collaborative, agile environment
Demonstrate technical knowledge and expertise with a clear understanding on the products' technical composition
Senior Java Developer responsibilities
7-9 yrs minimum work experience
Excellent analytical, troubleshooting, and communication skills
Excellent attention to detail and time-management skills
Serves as an expert on developed applications
Ability to adapt and learn new product/technology is key
Collaborates with internal teams to produce software design and architecture
Knowledge of Agile frameworks (i.e. Scrum) and has worked with Jira or Spira
Attend daily stand-up meetings alongside the Scrum Master
A self-starter, hardworking and committed individual
Work UK hours - ideally 9.00am - 6pm with the expectation to work out of ours when needed
- Build applications to solve business problems in healthcare using Machine Learning techniques and software technologies
- Designing and developing machine learning models
- Running machine learning tests and experiments
- Work with the product and operations team to understand the business
requirements
- Create epics and user stories from requirements
- Prioritize the work based on the changing client requirements
Skills and Specifications:
Required Skills
- Experience in coding with Java
- Experience in working with Spring Framework
- Experience with basic API protocols
- Experience with developing, debugging and dev testing
- Decent communication skills
Nice to have
- Experience with distributed storage & Database Systems (SQL or
NoSQL, eg MySQL or MongoDB)
- Experience with production quality management, deployment &
monitoring.
- Experience with Tomcat, Nginx & Linux.
- Experience with Cloud Technologies (AWS, Azure, Oracle Cloud
etc)
- Product understanding skills.
Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-english speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet. One big need is that of sharing thoughts. Twitter serves this need globally through a micro-blogging platform. However most of the Tweets are in English and the vernacular Indian feels out of place on it. To solve that problem, we started Koo.
About The Company
The app is a micro-blogging platform in Indian languages. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their mother tongue using Audio/Video/Text. Koo gives a voice to Indians and enables the “Best of India” to share their thoughts with the “Rest of India”. We provide a personalised feed to users by letting people select the people they want to follow. The user is then shown content from these people. Some of the top minds of India are invited to share their thoughts and opinions on various topics. Users can follow such personalities and follow what they are talking about, and share their opinions too.
We are a Series A venture funded company. It has raised $6.5 million from stellar investors like Accel Partners, Shunwei Capital, Kalaari Capital, 500startups and Blume Venture Partners.
Technology Team & Culture
Nishant (CTO), has headed engineering for large and complex platforms like Coverfox and CitrusPay catering to the needs of millions of consumers. Technology team comprises sharp coders, technology geeks and guys who have tried entrepreneurship or are very entrepreneurial in nature and extremely passionate towards technology. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app nearing 1 million downloads from play store and take a look at what we are trying to build. Technology stack compromises of a wide variety of cutting edge technologies like Elixir, Java 11, Reactive Programming, MongoDB, Neo4j, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. Working hard & party harder is the mantra that we believe in.
Technology skill sets required for a matching profile
1. Work experience between 2 years to 8 years in building large scale high user traffic consumer facing applications with desire to work in a fast paced startup.
2. Knowledge on reactive and asynchronous programming is preferable. If you have worked with coroutines, goroutines, high concurrency or optimized number of threads for processing on your backend server you could be a good fit.
3. Extremely proficient at writing performant, scalable and production ready code in Kotlin, Java (8 or above, comfortable with concepts like lambda, streams, multithreading etc), Elixir, Rust, or Golang. Should be familiar with static code analysis, code coverage and code reviews.
4. Experience with NoSQL DBs like MongoDB, Cassandra, Redis or Aerospike is required.
Knowledge of graph DBs like Neo4j is preferred.
5. Strong in algorithms, problem solving and data structures.
6. Knowledge of TDD and experience with building applications integrated with CI-CD pipelines (automated build, tests and deployments).
7. Exposure to micro-services with good understanding of containers, kubernetes, logging, alerting and monitoring. Inter services communication. Should know how to handle multiple versions of APIs.
Job Requirements :
- Should have experience in supporting the application and infrastructure 24x7.
- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)
- Good experience on Java/j2EE application supporting and AWS infra supporting.
- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.
- Respond quickly and effectively to production issues, troubleshooting solutions, and
taking responsibility for seeing those solutions through resolution.
- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.
- Strong knowledge of Linux/Unix operating system.
- Good knowledge of scripting languages like Shell, Python.
- Good Knowledge of Databases like Mongo, Mysql, SQL Server.
- Respond to alerts and take corrective action to ensure the high availability of our
production environments and participate in an after-hours on-call rotation.
- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus
- Strong verbal and written communications skills are a must
- Must have production support experience as the requirement is 24X7X365 production support.
The ideal candidate should be a proactive individual with strong communication skills and a team player.
Should have hands-on experience in the following:
- He or she should have experience of at least 2 - 4 years in Java development.
- Hands-on experience in designing and developing applications using Java EE platforms and at least 2 - 4 years of experience on the same.
- Should have excellent in-depth knowledge on core java, JSP, servlets, and beans
- Experience in multi-threaded server-side Java programming
- Working knowledge of web services.
- Working knowledge on hibernate and springs framework.
- Experience in writing SQL queries.
- Should have worked in an SDLC environment.
- Good communication skills.
- Experience in working effectively within a team
Looking for Java developers with 2 to 4 Years of experience.
with below skill's
Java
SQL
Note: Microservices experience added advantage
Your Day-to-Day Tasks Include:
Works in requirements like Engineering, Design, Development, and Deployment. All the tasks involves working with Java, SQL Server and Couchbase.
Build and monitor data pipelines that serve 100+ websites, 150M+ unique impressions daily. Write code that can handle 4x more scale than the given requirement.
Maintain uptime of multiple distributed web applications.
Build data pipelines to pull data from upstream partners like Google.
You Should Have:
Minimum 3 years of experience with Java.
Minimum 2 year of experience with any SQL database (MySql, MSSql, Oracle, DB2, Sybase). Minimum 3 years of experience with web development.
Experience with any NoSql database (MongoDb, Couchbase, CouchDb, DynamoDb). Experience of designing/implementing/maintaining scalable systems.
Experience with any cloud platform (AWS/Azure/GCP).
Good To Have:
Experience with BI and data reporting.
Experience with Elastic search.
Understanding of data warehousing.
Experience in Node.js.








