- Education - BS or BA. English, Computer Science or Engineering
- Experience - 8+ years of experience in Technical Writing; developing software and hardware documentation for global customers.
- Tools
- Authoring/Editing/Publishing - MadCap Flare/MadCap Central (preferred) or experience in any one of the topic-based/DITA-based authoring tools such as Oxygen XML, XMetal, Framemaker (structured).
- Source/version control - Git/Gerrit, GitHub, or Bitbucket.
- Feature/Defect Management - Jira, Rally, or any industry-standard, agile project/defect management software.
- Collaboration and Process Management - Confluence, Wiki
- Domain - Familiarity with compute, cloud, storage, network, security, or virtualization technologies.
- Communication and writing - Excellent written and verbal communication skills in English.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Strong dialer manager profile
Mandatory (Experience 1):Must have 2+ years of core dialer operations experience with major dialer systems — Genesys, Avaya, Aspect, Ameyo
Mandatory (Experience 2): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.
Mandatory (Technical Experience): Must understand routing/pacing optimization, retry logic, call attempts, ANI strategy, contact strategy, and compliance norms etc
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
Roles & Responsibilities:
Identify and generate high-quality leads through cold calling. Manage the sales pipeline, track opportunities, and monitor progress. Build and maintain strong relationships with potential and existing clients. Maintain accurate and up-to-date records of leads and customer interactions.
Desired Profile:
1-2 years of experience in lead generation or sales.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team
Job Description: Customer Support (Female)
Position: Customer Support Representative (Female)
Location: [Faridabad]
Salary: ₹8,000 - ₹12,000 per month (in-hand)
Working Hours: [9 AM – 6 PM, Monday – Saturday]
Job Overview:
We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.
Key Responsibilities:
Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance
.
Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.
Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.
Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.
Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.
Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.
Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.
Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.
Requirements:
Female candidates preferred.
Excellent communication skills (both written and verbal).
Strong problem-solving abilities and a customer-centric attitude.
Prior experience in customer support or in a service-oriented industry is a plus.
Basic knowledge of bike services (or willingness to learn).
Ability to work efficiently in a fast-paced environment.
Proficiency in computer skills (MS Office, CRM software, etc.).
Benefits:
Friendly and supportive work environment.
Opportunities for career growth and skill development.
Python
Django
Flask
Amazon Web Services (AWS)• Writing and testing code, debugging programs and integrating applications with third-party
web services. To be successful in this role, you should have experience using server-side logic
and work well in a team.
• Ultimately, you'll build highly responsive web applications that align with our business needs.
• Write effective, scalable code Develop back-end components to improve responsiveness and
overall performance Integrate user-facing elements into applications.
• Test and debug programs
• Improve functionality of existing systems Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical
solutions
• Expertise in at least one popular Python framework (like Django, Flask, etc)
• Team spirit
• Good problem-solving skills.
Requirements
• 3 to 5 years of experience as a Python Developer
• Hands-on experience with Flask, Django or Gin or Revel or Sanic
• Knowledge of design/architectural patterns will be considered as a plus
• Experience working in an agile development environment with a strong focus on rapid
software development
• Experience in AWS or similar cloud technologies
• Excellent troubleshooting and debugging skills
• Proven ability to complete the assigned task according to the outlined scope and timeline
• Experience with messaging frameworks such as SQS/Kafka/RabbitMq
• Experience with Elastic Search
• Willingness to learn new and different technologies
Location - South Delhi
Position: SFDC Developer (Salesforce Developer)
Experience: 4+ Years
Job Location: Hyderabad
Mandatory Skills: Salesforce with 4+ years with Lightning, Aura/LWC one is mandatory.
Job Description
Job Description – Senior Salesforce Developer
Roles and Responsibilities:
· Ability to identify, build, and integrate various technologies to provide client solutions and associate applications using SalesForce.com and other technologies
· Participate and collaborate on the design
· Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required
· Develop high-quality solutions based on specifications as indicated in the design
· Test all items developed before turning them over to the testing team and client
· Support deployment activities
· Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support ongoing project development
· Ability to effectively deliver results on several development projects
· Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
· Attain quarterly and annual objectives assigned by management
· Achieve and Maintain Service Cloud Consultant and Developer Certifications
Required Skills:
· B.S. Computer Science, Software Engineering, MIS or equivalent work experience
· 4 to 8 years of development experience
· 4+ years of Implementation, Design, Configuration and Development experience within Salesforce is required
· Solid understanding of the overall architecture of the Salesforce platform
· Experience with Salesforce platform - Sales/Service cloud, Force.com, Administration/Configuration, Apex, Visualforce, Force.com APIs, data loader, Lightning
· Salesforce Force.com Platform Developer 1 & 2 certifications
· Experience with Agile methodology
· Highly motivated self-starter with a desire to "go the extra mile"
· Solid oral, written, presentation and interpersonal communication skills
· Proven time management skills in a dynamic development environment
· Ability to work as part of a team to solve technical problems in varied political and geographic environments
Desired Skills:
· Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications, Marketing Cloud
· CRM, Interaction Management, CTI, Case Management and Technologies that support these
iOS App Development
Objective C
SwiftDesign and build advanced iOS applications.
Collaborate with cross-functional teams to define, design and ship new features.
Unit-test code for robustness, including usability and general reliability.
Fix bugs and improve performance across various iOS applications.
Continuously research, benchmark, and implement new technologies to improve
applications
and increase development efficiency.
Qualifications
Proven experience developing iOS apps.
B.Tech/BE from a top tier engineering college.
Extensive familiarity with Swift and Objective-C.
Experience working with iOS frameworks such as Core Data, Core Animation, Core
Graphics, UIKit, AudioKit, Swift UI, Story Boards.
Experience working with third-party libraries and RESTful APIs.
Strong software engineer, capable of building and shipping products quickly when required.
Curious and self-motivated with the ability to work in a fast-paced collaborative team.
Experience building chat applications is a plus.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
- Reporting: Developing on-demand reports
- Presenting reports to senior management; identifying and highlighting key take-aways and improvement areas
- Ad hoc problem solving: Tackling open-ended data-driven problems, as needed.
- Defining ideal target for a given marketing campaign, finding the root cause for low conversion rate in a particular segment
- Creating high-quality presentations for both internal and external stakeholders
Desired Candidate Profile
- Must have skills: SQL (preferably PSQL), MS Excel (Advanced level, VBA is a +), MS Powerpoint, Problem Solving
- Experience in creating reports, making presentations, white-space thinking
NodeJS (Node.js)
Javascript
HTML/CSSPythonNodeJS (Node.js)Javascript
MongoDB
Express•Development experience with object oriented JavaScript, ES6 Features
•Development experience with nodejs libraries like express, MySql, mongoose etc,
•Understanding the nature of asynchronous programming
•Hands on experience with MySql, MongoDB [RDBMS, No SQL DB]
•Able to write complex MySql queries, Stored procedure
•Familiarity with API optimization techniques
•Collaborating with front-end developers on the integration of elements.
•Must have knowledge of GIT, POSTMAN
•Good to have knowledge of KAFKA, REDIS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon