Salesforce Technical Product Manager

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together. We're based in New York and Denver.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders previously built and exited a startup (Involvio) to Cisco. The company is funded and working with design partners.

The Role

This is a founding full-stack role. You'll be building our application with the founding team from 0-1 You'll own features and infra end to end and across technologies. You'll also own how we build: ensuring our AI development workflow is fast, dependable and secure.

What You'll Do

• Build features end to end, across our desktop client, web app, and the backend services that tie them together.
• Go deep in our cross-platform Electron desktop client the native OS integration that powers on-device capture, and the on-device privacy and redaction that runs before data leaves the machine.
• Move fluidly across technologies and layers, picking up whatever a problem needs rather than staying in one corner of the stack.
• Own the infrastructure and deployment path CI/CD, releases, and the cloud services everything runs on so shipping stays routine and reliable.
• Own how we build: keep our AI development workflow fast, dependable, and secure and establish the conventions, tooling, and guardrails that let a small team build like a much larger one.
• Own observability and on-call basics logging, error tracking, and alerting so we catch issues before our customers do.
• Help set technical direction and keep the codebase legible as we scale the engineering team.

What We're Looking For

• 1-4 years building software across the stack frontend, backend, and the glue between them (internships and meaningful side projects count).
• Comfort working across multiple languages and technologies, and a genuine willingness to learn whatever a problem requires.
• Solid fundamentals in shipping production software version control, testing, debugging, and deployment.
• Experience with, or strong interest in, owning infrastructure and devops: CI/CD, cloud services, and reliability.
• Genuine excitement about AI-native development you've used AI coding agents and want to push how far they can go.
• Comfort with ambiguity and a willingness to own problems end to end in a small team.

Nice to Have

• Experience building desktop applications (Electron or native).
• Experience building internal tooling or automation that made a team measurably faster.
• Experience building applications for on-premise deployment.
• Familiarity with managed backend platforms and AI agent tooling.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

• Work with a team to provide end to end solutions including coding, unit testing and defect fixes.
• Work to build scalable solutions and work with quality assurance and control teams to analyze and fix issues 
• Develop and maintain APIs and Services in Node.js/Python 
• Develop and maintain web-based UI’s using front-end frameworks 
• Participate in code reviews, unit testing and integration testing 
• Participate in the full software development lifecycle, from concept and design to implementation and support 
• Ensure application performance, scalability, and security through best practices in coding, testing and deployment 
• Collaborate with DevOps team for troubleshooting deployment issues 

Qualification 

● 1-5 years of experience as a Software Engineer or similar, focusing on software development and system integration 

● Proficiency in Node.js, Typescript, React, Express framework 

● In-depth knowledge of databases such as MongoDB 

● Proficient in HTML5, CSS3, and responsive UI design 

● Proficiency in any Python development framework is a plus 

● Strong direct experience in functional and object oriented programming using Javascript 

● Experience with cloud platforms (Azure preferred) 

● Microservices architecture and containerization 

● Expertise in performance monitoring, tuning, and optimization 

● Understanding of DevOps practices for automated deployments 

● Understanding of software design patterns and best practices 

● Practical experience working in Agile developments (scrum) 

● Excellent critical thinking skills and the ability to mentor junior team members 

● Effectively communicate and collaborate with cross-functional teams 

● Strong capability to work independently and deliver results within tight deadlines 

● Strong problem-solving abilities and attention to detail

About the Role

A DevOps Engineer in Snappymob configures, monitors, and manages the Cloud Management service. You should be able to identify the most optimal cloud-based solutions for our clients and maintain cloud infrastructures in accordance with the best practices and company security policies. 

Responsibilities

• Configures the AWS cloud management service and uses tools to monitor and manage their services carefully.
• Manages the full AWS Lifecycle, Provisioning, Automation, and Security.
• Works with customers, solution architects, and product teams to drive migrations.
• Assists in the execution of migration discovery workshops with large enterprise customers.
• Maintains Data Integrity, Data Recovery, and access control while you use the AWS application platform.

Requirements

• More than 2 years of working experience in DevOps and cloud management.
• Strong proficiency in AWS services and migrations.
• Ability to think critically, analyze and break down problems into manageable components.
• Ability to communicate and work well with others.

Advantages

• Experience with AWS cloud migrations.
• Possesses AWS certifications in solution architecting or DevOps.
• Experience with managing CI/CD and deployment of services to the cloud.
• Experience with containerization and orchestration solutions (eg: Docker and Kubernetes)

As one of Malaysia's top app development companies, Snappymob helps top brands in Malaysia and around the world turn their ideas into reality by creating impactful digital products. Our clients span from startups to multinationals across many industries including finance, media, healthcare, energy, and education.

By pairing awesome user experience design and solid software engineering, we strive to help our clients achieve success – while providing them with honest, no-nonsense advice.

Visit us at snappymob.com to find out more about what we do.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. PostgreSQL)
• Knowledge of Docker, and Kubernetes would be a plus.
• Leadership skills for guiding and mentoring teammates.
• Understanding of CI/CD Concepts
• Awareness of key concepts in DevOps and Agile principles

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, and enjoy with the team.

• IIT/NIT Graduates Preferred
• B.E/B.Tech with 1-2 years of experience in Ruby on Rails
• Hands on experience with using libraries such as RSpec, Beanstalkd, Faye and   background processing.
• Good knowledge of at least one of the Javascript frameworks like EmberJS, AngularJS
• Have a background in functional composition of web pages using HTML / CSS, and  turning a wireframe design into a well-formatted, user-friendly responsive web page
• Follow best practices like test-driven development, continuous integration, Agile    methodology, refactoring and code standards
• Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
• Good knowledge of schema less databases such as Elastic search, redis as well as  Relational Databases such as PostgreSQL
• Excellent problem solving skills and bringing in new, innovative ideas to the table to  make the platform more productive
• Hands-on experience on deployment and maintenance of server (knowledge about AWS  and performance monitoring tools like NewRelic / CloudWatch will be a great plus)
• Should be committed to the job and the growth opportunity in a startup
• Should enjoy working as part of a team
• Should be  proactive, self-driven, and able to thrive in a fast-moving startup environment 
• Should communicate fluently and effectively in English, internally and with external partners

Qualification

• Bachelor / Masters degree in Computer Science or Computer Engineering
• 5+ years of professional experience in software development

A good team player with expertise working as part of Agile teams. Hands-on experience in practising Scrum, XP and Kanban.

• Strong hands-on experience in web development using ASP.NET MVC and C#.
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Strong design capabilities, following SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (AWS or Azure)
• Implementation of Continuous Delivery processes
• Usage of Git
• Good understanding of Behaviour-driven development and domain-driven design

The following would be beneficial:

• Working in the travel and hospitality domain including:

• .Net core 2.0, Web API
• Scripting Languages like Typescript or JavaScript
• Frontend: Angular7
• Automating business processes
• Integration with 3^rd party systems
• Customer management, including CRM solutions
• Content management
• SEO
• Booking and post sales flows, web and mobile solutions

Are you interested in working from home office?

• Comprehensive experience working with remote teams
• Excellent communicator
• Self-managed
• Open to travel to Pune office occasionally

Responsibilities

• Contribution to the product roadmap in one-week sprint model
• Helping your team to deliver at high velocity
• Practice and promote Agile practices
• Continuously learn and deliver incremental business value
• Use Continuous Delivery Practices
• Select the best tools to solve the problems at hand
• Mentor junior team members
• Effective collaboration and removal of silos
• Build high availability solutions.
• Development of asynchronous and/or multi-tiered scalable applications

Job Location Pune

• Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
• Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?

Then you are someone who will enjoy this incredibly challenging role with us.

We are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you!  Job has flexible or temporary work from home options.

Job Responsibilities-

• Requirement gathering, UML & Database modelling and documentation
• Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
• Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
  
  

Requirements-

• BSc degree in Computer Science or similar relevant field
• Previous working experience as a MERN Stack Developer for 3+ years
• Experience with modern frameworks and design patterns
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience of implementing applications using Angular or React
• Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
• Hands on experience with JavaScript Development on both client and server-side
• Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
• Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
• Rest API development, documentation and testing using tools like Postman
  
  

Knowledge of the following will be considered as an advantage-

• Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
• Javascript based workflow engines and Flow-Based Programming
• Consumer Web Development Experience for High-Traffic, Public Facing web applications,
• Experience with cloud technologies
• Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
• Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
• React with WordPress Headless CMS using frameworks like Frontity.org
• org for authorization and access control models
• io microfrontend’s architecture framework for highly modular fully flexible applications
• Speech Recognition , voice interface , and other AI functionility
• React native mobile, Electron desktop application conversion
• Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.