
Job Title: Salesforce ServiceMax Administrator
Experience: 6+ Years
Location: Remote
Responsibilities
- Maintain strict change management controls within Salesforce platforms, following structured development practices (Dev, Test, Approval, Production).
- Coordinate with the Salesforce Lead to design, implement changes, and support the Salesforce platform across Sales, Marketing, and Service functions.
- Assist in solution design and implementation of Salesforce configurations based on business requirements.
- Support Salesforce security, governance, and data integrity across the platform.
- Document “as-built” configurations to maintain a comprehensive configuration portfolio.
- Provide end-user production support by resolving business and customer issues while ensuring data accuracy across the system.
- Manage data quality and perform data cleansing activities to ensure integrity within the Salesforce ServiceMax platform.
- Partner with business stakeholders to proactively identify, design, and implement improvements, automations, enhancements, and system customizations to address critical business needs.
- Stay current with Salesforce releases, new features, and best practices, assessing their organizational impact.
- Understand and manage data flows and integrations between Salesforce and other enterprise applications.
- Perform day-to-day Salesforce administration tasks including:
Ø User and license management
Ø Roles, profiles, and permission sets
Ø Workflows and process automation (Process Builder and Flows)
- Provide technical recommendations to address specific business challenges.
- Create and customize objects, fields, page layouts, dashboards, and reports to improve automation and user experience.
- Develop reports and dashboards to support end-user analysis and decision-making.
- Deliver user training and support adoption of Salesforce and ServiceMax applications.
Required Qualifications
- Salesforce Administrator Certification required.
- ServiceMax 101 and ServiceMax 201 certifications required.
- 6+ years of experience as a Salesforce ServiceMax Administrator with strong knowledge of Salesforce best practices.
- Hands-on experience with Salesforce ServiceMax and Service Cloud.
- Experience leading or participating in full-cycle ServiceMax implementations.
- Proven experience designing and implementing solutions within ServiceMax and Salesforce.
- Experience with Salesforce Analytics configuration.
- Strong hands-on experience with Salesforce Flow configuration.
- Experience managing data integrations between enterprise applications (e.g., SAP).
Preferred Qualifications
- Experience with JIRA Projects and Service Management systems.
- Proven experience implementing ServiceMax solutions such as:
Ø Depot Repair
Ø Factory Repair processes
Hands-on experience building:
Ø Service Flow Managers (SFMs)
Ø Inventory Management
Ø Preventative Maintenance
Ø Work Execution
Experience with:
Ø Contracts
Ø Warranties
Ø Entitlements Management

Similar jobs
Position: AWS Data Engineer
Experience: 5 to 7 Years
Location: Bengaluru, Pune, Chennai, Mumbai, Gurugram
Work Mode: Hybrid (3 days work from office per week)
Employment Type: Full-time
About the Role:
We are seeking a highly skilled and motivated AWS Data Engineer with 5–7 years of experience in building and optimizing data pipelines, architectures, and data sets. The ideal candidate will have strong experience with AWS services including Glue, Athena, Redshift, Lambda, DMS, RDS, and CloudFormation. You will be responsible for managing the full data lifecycle from ingestion to transformation and storage, ensuring efficiency and performance.
Key Responsibilities:
- Design, develop, and optimize scalable ETL pipelines using AWS Glue, Python/PySpark, and SQL.
- Work extensively with AWS services such as Glue, Athena, Lambda, DMS, RDS, Redshift, CloudFormation, and other serverless technologies.
- Implement and manage data lake and warehouse solutions using AWS Redshift and S3.
- Optimize data models and storage for cost-efficiency and performance.
- Write advanced SQL queries to support complex data analysis and reporting requirements.
- Collaborate with stakeholders to understand data requirements and translate them into scalable solutions.
- Ensure high data quality and integrity across platforms and processes.
- Implement CI/CD pipelines and best practices for infrastructure as code using CloudFormation or similar tools.
Required Skills & Experience:
- Strong hands-on experience with Python or PySpark for data processing.
- Deep knowledge of AWS Glue, Athena, Lambda, Redshift, RDS, DMS, and CloudFormation.
- Proficiency in writing complex SQL queries and optimizing them for performance.
- Familiarity with serverless architectures and AWS best practices.
- Experience in designing and maintaining robust data architectures and data lakes.
- Ability to troubleshoot and resolve data pipeline issues efficiently.
- Strong communication and stakeholder management skills.
Job title: DLP Engineer
Work Location- Delhi
Experience- 2+ Years
Mandatory Requirements:
1- 2 years experience installing Forcepoint Cososys or Netskope.
2- Should have own conveyance.
Job Description:
· Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
· Customize DLP policies and rules to address organizational data security needs.
· Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
· Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
· Develop, implement, and manage DLP policies to prevent data breaches and leaks.
· Integrate DLP solutions with other security tools, including SIEM.
· Provide technical support for DLP tools and resolve related issues promptly.
· Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.
Working Days: 6 days working, Monday to Saturday (3rd Saturday off)
We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Professional experience in Python – Mandatory experience
Basic knowledge of any BI Tool (Microsoft Power BI, Tableau etc.) and experience in R
will be an added advantage
Proficient in Excel
Good verbal and written communication skills
Key Responsibilities:
Analyze data trends and provide intelligent business insights, monitor operational and
business metrics
Complete ownership of business excellence dashboard and preparation of reports for
senior management stating trends, patterns, and predictions using relevant data
Review, validate and analyse data points and implement new data analysis
methodologies
Perform data profiling to identify and understand anomalies
Perform analysis to assess quality and meaning of data
Develop policies and procedures for the collection and analysis of data
Analyse existing process with the help of data and propose process change and/or lead
process re-engineering initiatives
Use BI Tools (Microsoft Power BI/Tableau) and develop and manage BI solutions
Job Responsibilities:
Excellent problem solving and analytical skills - ability to develop hypotheses,
understand and interpret data within the context of the product / business -
solve problems and distill data into actionable recommendations.
Strong communication skills with the ability to confidently work with cross-
functional teams across the globe and to present information to all levels of the
organization.
Intellectual and analytical curiosity - initiative to dig into the why, what & how.
Strong number crunching and quantitative skills.
Advanced knowledge of MS Excel and PowerPoint.
Good hands on SQL
Experience with in Google Analytics, Optimize, Tag Manager and other Google Suite tools
Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus
Inherent interest in e-commerce & marketplace technology platforms and
broadly in the consumer Internet & mobile space.
Previous experience of 1+ years working in a product company in
a product analytics role
Strong understanding of building and interpreting product funnels.
Perquisites & Benefits:
Opportunity to work with India's no.1 crowdfunding platform
Be a part of a young, smart and rapidly growing team with management from Ivy League and Premier colleges
Competitive compensation and incentives
Fun, casual, relaxed and flexible work environment
What does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
- 5 years experience with the Django framework
- Experience with building APIs (REST or GraphQL)
- Strong Troubleshooting and debugging skills
- React.js knowledge would be an added bonus
- Understanding on how to use a database like Postgres (prefered choice), SQLite, MongoDB, MySQL.
- Sound knowledge of object-oriented design and analysis.
- A strong passion for writing simple, clean and efficient code.
- Proficient understanding of code versioning tools Git.
Experience:
- Min 5 year experience
- Startup experience is a must.
Location:
- Remote developer
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Note 2 - Immediate joiner required only max upto 15 days
- FCM,Geolocation,Camera,REST API,debugging,testing and deployment skills to both platforms Google play and apple app store.
Job Description :
- Energy and enthusiasm to work in a dynamic startup-style environment
- Will work on bug-fixing and improving application performance.
- Will Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Will collaborate with cross-functional teams to define, design, and ship new features.
- Should have experience with Mobile App developments on multiple platforms (React Native / iOS / Android)
- Should know about object-oriented programming concepts and design patterns
- Strong Knowledge of React.js
- Experience with third-party libraries and APIs
- Build pixel-perfect, buttery smooth UIs across both mobile platforms
- Very comfortable with SQL, NoSQL Databases like Couchbase
- Solid understanding and experience with JavaScript, Jquery, HTML5, CSS3
- Should have a working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Strong knowledge and experience of building for Security, Performance, and Scalability
- Should have a solid understanding of the full mobile development life cycle
- Great communication skills
- Good team player with a can-do attitude.








