Salesforce ServiceMax Administrator

🚨 Hiring: Salesforce Developer | 6+ Years Experience

We are looking for an experienced Salesforce Developer to join our team in Noida.

📍 Location: Noida – Onsite

💼 Experience: 6 to 9 Years

⏳ Notice Period: Immediate to 30 Days

Key Skills & Responsibilities-

Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning

Hands-on experience with Salesforce integrations

Strong client handling & stakeholder management skills

Experience in team leadership & mentoring

Good communication, problem-solving & requirement-gathering skills

Experience in solution design, development & deployment

Skills-

• Salesforce Development
• Apex
• Apex Triggers
• Apex Classes
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows
• REST/SOAP APIs
• Salesforce Integration
• Data Loader
• Salesforce Security & Sharing

Job Description

Salesforce Developer | 4–6 Years | Bangalore

Location: Bangalore

Experience: 4–6 Years

Skills: Salesforce | Sales Cloud | Service Cloud | Experience Cloud | Agentforce | Apex | LWC | Integrations | REST/SOAP API | Flows | SOQL/SOSL

Job Summary:

Looking for a Salesforce Developer with 4–6 years of experience with strong hands-on expertise in Sales Cloud, Service Cloud, Experience Cloud, Integrations, and Agentforce.

Key Skills & Responsibilities:

• Strong experience in Apex, LWC, JavaScript, SOQL/SOSL, and Salesforce Flows.
• Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Experience developing REST/SOAP API integrations with external systems.
• Knowledge of Platform Events, Named Credentials, callouts, JSON/XML, and integration patterns.
• Experience with Agentforce, including Agents, Actions, Topics, Flows, and AI-powered automation.
• Experience in Experience Cloud/Experience Builder and customer/partner portals.
• Good knowledge of Salesforce security, deployment, debugging, and governor limits.
• Experience with Git/SFDX and deployment tools is an added advantage.
• Salesforce certifications such as Platform Developer I are preferred.

Preferred Qualifications

• Salesforce certification .
• Platform Developer II certification is an added advantage.
• Sales Cloud, Service Cloud, Experience Cloud, or Agentforce-related certifications are a plus.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder-management skills.
• Ability to work independently and collaboratively in a team environment

Role Overview

We're looking for a Salesforce Consultant to audit an existing Salesforce setup, identify gaps, and design a rebuilt architecture to support lead management, sales automation, and CDP integration — ahead of two major product launches.

Key Responsibilities

• Audit the current Salesforce org: data structure, user roles, permissions, and existing automations (or lack of them)
• Recommend and design a system architecture for lead capture, qualification, and nurturing across online and offline channels (Meta, Google, website, walk-ins/experience center)
• Set up proper user access controls and role-based permissions (fixing shared-login/security gaps)
• Design and implement email automation and lead nurturing workflows
• Evaluate and recommend integration with a CDP (Customer Data Platform) to unify lead data across sources
• Advise on Salesforce licensing needs based on the rebuilt scope
• Support end-to-end lead lifecycle tracking — from lead generation through to booking/conversion
• Work in a sandbox/staging environment before deploying changes to production
• Collaborate with internal stakeholders and prior Salesforce implementers to understand system history before rebuilding
• Provide a scope of work and implementation roadmap with realistic timelines

Required Skills & Experience

• 4+ years hands-on Salesforce experience (Sales Cloud required; Marketing Cloud/CDP experience preferred)
• Experience auditing and re-architecting legacy/poorly maintained Salesforce orgs
• Strong understanding of lead lifecycle management and CRM-to-sales handoff processes
• Experience with marketing automation tools and integrations (Meta/Google Ads lead data, email automation)
• Salesforce certifications preferred (Administrator, Sales Cloud Consultant, or similar)
• Experience with CDP tools and data unification is a plus
• Ability to work on tight timelines against real business deadlines (e.g., product launches)

We are looking for a Lead – Information Systems who can combine strong Salesforce/CRM expertise, advanced Excel skills, MIS reporting and business analytics to support data-driven decision-making.

🔹 What We’re Looking For

• Minimum 4 years of hands-on experience with CRM systems, preferably Salesforce

• Minimum 3 years of practical Salesforce experience preferred

• Advanced proficiency in Microsoft Excel, including:

Advanced formulas, Pivot Tables, Power Query, Data analysis, Automation

• Strong experience in MIS reporting, data validation, analysis and presentation of insights

• Proven experience creating and maintaining dashboards, KPI reports and management reports

• Good technical aptitude with the ability to understand business processes and convert them into effective reporting solutions

• Basic to intermediate understanding of finance and business metrics, including revenue, costs, budgeting and financial reporting concepts

• Strong analytical and problem-solving skills

• Excellent stakeholder management and communication skills

• Ability to work independently and convert data into actionable business insights

🔹 Key Responsibilities

• Manage and analyze data from Salesforce/CRM and other business systems

• Develop and maintain MIS reports, dashboards and KPI trackers

• Ensure data accuracy, validation and consistency across reports

• Analyze business data and identify trends, gaps and opportunities

• Translate business requirements into meaningful reports and dashboards

• Work closely with business and functional stakeholders to understand reporting requirements

• Support management with timely and accurate business insights and performance reports

• Identify opportunities to improve reporting processes through Excel, Power Query and automation

• Support CRM-related reporting and process improvements

🎯 Ideal Candidate

Someone who is comfortable working at the intersection of CRM + MIS + Excel + Business Analytics, and can go beyond preparing reports to explain what the data means and what action the business should take.

We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.

The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.

The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.

Responsibilities :-

● Design and develop new functionality for product using Apex, Lightning Web Components (LWC), JavaScript, SOQL, Salesforce APIs, metadata, and platform services.

● Build reusable, scalable product capabilities intended to serve many enterprise customers rather than customer-specific implementations.

● Contribute to product architecture and long-term technical design decisions.

● Work within an established commercial product codebase and help evolve it across releases.

● Consider upgradeability, backward compatibility, packaging, maintainability, performance, security, and customer-org variability as part of normal product development.

● Work on complex product areas including project scheduling, resource and capacity planning, workflow orchestration, project financials, and enterprise user experiences.

● Use AI-assisted development tools for solution design, coding, testing, debugging, refactoring, and documentation.

● Review and validate AI-generated implementations and identify when an approach is technically incorrect, insecure, non-scalable, or inappropriate for the Salesforce platform.

● Help design and build AI agents and intelligent capabilities directly into the Leankor product.

● Develop AI capabilities that can understand project context, analyze data, identify risks and opportunities, recommend actions, and automate appropriate work.

● Help define guardrails, permissions, validation, and human approval processes for AI-driven actions.

● Troubleshoot complex issues across the UI, application logic, data model, integrations, AI services, and Salesforce platform.

● Collaborate with Product, Architecture, UX, QA, and other engineering team members.

Qualifications

● 8+ years of professional software development experience preferred.

● 3–5+ years of hands-on Salesforce development experience strongly preferred.

● Strong experience with Apex and Lightning Web Components.

● Experience developing complex enterprise applications or commercial software products

● Prior experience working in a software product company strongly preferred

● Experience owning functionality across multiple releases rather than delivering isolated project implementations.

● Strong knowledge of software architecture, design patterns, debugging, testing, security, performance, and maintainability.

● Experience with Salesforce data modeling, APIs, security and sharing, asynchronous processing, and platform limits

● Experience with Git, source control, automated testing, and modern CI/CD practices

● Practical experience using AI-assisted software development tools.

AI Experience

Experience with several of the following is highly desirable:

● Large Language Models (LLMs) ● AI agents and agentic workflows

● Tool/function calling ● Prompt and context engineering ● Structured model outputs

● Retrieval-Augmented Generation (RAG) ● AI evaluation and guardrails

● Human-in-the-loop workflows

● Salesforce Agentforce or related Salesforce AI technologies Prior Agentforce experience is beneficial but not required.

Preferred Experience

● Salesforce ISV or AppExchange product development

● Managed-package development

● Experience building and maintaining a commercial Salesforce-native product

● Complex reusable Salesforce-native applications

● High-volume Salesforce architectures

● Enterprise project, work management, scheduling, or resource-management software

● Salesforce Service Cloud, Field Service, Experience Cloud, or Sales Cloud. Experience building a commercial Salesforce product is highly desirable. Candidates from consulting or services backgrounds will be considered where they can clearly demonstrate significant ownership of reusable product development, product architecture, and long-term

software evolution.

Job Description

We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.

Key Responsibilities

• Own Salesforce solution architecture, scalability, security, and platform governance.
• Lead solution design across Sales Cloud, Certinia PSA, and quote-to-cash processes.
• Architect integrations with NetSuite, MuleSoft, Workday, and other enterprise platforms.
• Define data models, integration patterns, automation, and technical best practices.
• Provide technical leadership to developers, administrators, and integration teams.
• Collaborate with business stakeholders to translate requirements into scalable solutions.

Required Skills

• 8+ years of Salesforce experience, including architecture responsibilities.
• Experience with large-scale Salesforce implementations.
• Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
• Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
• Strong understanding of enterprise integrations, middleware, data architecture, and security.
• Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with Certinia PSA (FinancialForce).
• Familiarity with NetSuite, MuleSoft, and Workday.
• Experience in professional services or consulting environments.
• Salesforce Architect certifications.

Senior Salesforce Architect

We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.

The consultant will support requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.

⚠️ Mandatory Certification

A valid Salesforce Solution Architect / Application Architect certification is mandatory. Candidates without this certification will not be considered.

Key Responsibilities

• Participate in business and technical discovery sessions with stakeholders across organizations.
• Understand and document current-state customer success processes, workflows, data structures, and Salesforce platform usage.
• Assess existing Salesforce environments, including:
• Salesforce data model and objects
• Configuration and customization
• Workflows and automation
• Business rules
• Roles, profiles, permissions, and security
• Enterprise integrations
• Data quality, duplication, and dependencies
• Custom applications and components
• Analyze how Salesforce data and processes interact with Atlassian/Jira Service Management and ServiceNow.
• Identify Salesforce capabilities supporting the future-state operating model.
• Evaluate gaps between current Salesforce capabilities and business requirements.
• Provide recommendations covering platform fit, configuration vs. customization, data migration, integrations, and target-state architecture.
• Contribute to future-state design and Design Blueprint.
• Identify data migration considerations including mapping, data quality, historical data, transformation requirements, and dependencies.
• Identify risks, assumptions, constraints, and dependencies.
• Collaborate with Salesforce, ServiceNow, JSM, data migration, and business transformation teams.
• Present Salesforce findings, architecture considerations, and recommendations to client stakeholders and senior leadership.
• Support enterprise application consolidation, platform rationalization, and transformation initiatives.

Required Skills & Experience

• 9+ years of Salesforce experience
• Strong Salesforce consulting, solution design, architecture, or platform assessment experience.
• Strong understanding of Salesforce architecture and platform capabilities.
• Strong knowledge of:
• Salesforce Data Model
• Configuration & Customization
• Automation
• Security
• Roles, Profiles & Permissions
• Integrations
• Hands-on Salesforce architecture and solution design experience.
• Enterprise-scale Salesforce discovery and assessment experience.
• Ability to translate business requirements into Salesforce capabilities and solution options.
• Strong understanding of data migration and data integration.
• Experience assessing complex Salesforce environments with significant customization and integration footprints.
• Experience with enterprise application consolidation, platform rationalization, or technology transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder-management skills.
• Ability to work with both business and technical stakeholders.
• Experience working in multi-platform environments involving Salesforce, ServiceNow, Atlassian/Jira Service Management, and data migration teams.

Preferred Skills

• Salesforce Certified Administrator
• Platform Developer
• Platform App Builder
• Sales Cloud Consultant
• Service Cloud Consultant
• Application Architect
• System Architect
• Service Cloud
• Salesforce Data Cloud
• ServiceNow
• Atlassian / Jira Service Management
• Salesforce data migration
• M&A integration
• Post-acquisition technology consolidation
• Large-scale operating model and technology transformation

Core Competencies

Salesforce Architecture | Solution Design | Enterprise Salesforce Assessment | Salesforce Discovery | Data Model & Data Analysis | Configuration & Customization | Automation & Workflows | Security & Access Management | Integration Architecture | Data Migration | Platform Rationalization | Enterprise Application Consolidation | Business Process Analysis | Target-State Architecture

Role: Salesforce Developer

We are looking for a hands-on Salesforce Developer to work on a focused implementation involving Salesforce Scheduler, HubSpot, and Microsoft Outlook.

🔹 Key Responsibilities

• Configure and customize Salesforce Scheduler for appointment booking workflows

• Integrate HubSpot leads/customer data with Salesforce

• Implement state & ZIP-based territory mapping and representative assignment

• Build primary and backup representative routing logic

• Integrate Microsoft Outlook/365 calendar availability and prevent double bookings

• Support Phone, Microsoft Teams & Zoom appointment options

• Develop Salesforce automation and custom components using Apex/LWC/Flow

• Handle testing, deployment, documentation, and knowledge transfer

🔹 Must-Have Skills

✅ 5+ years of hands-on Salesforce Development

✅ Production experience with Salesforce Scheduler

✅ Strong Apex, LWC, Flow & SOQL

✅ HubSpot–Salesforce API/integration experience

✅ Microsoft Outlook/Microsoft 365 calendar integration

✅ REST APIs, OAuth, Webhooks & asynchronous processing

✅ Salesforce data modelling, security & deployment practices

✅ Strong communication and stakeholder management skills

🔹 Preferred

• Salesforce Platform Developer I certification

• Service Cloud experience

• Calendly / Microsoft Teams / Zoom integrations

• End-to-end Salesforce implementation experience