Salesforce Developer

Responsibilities

• Manage the QA/RA team

• Author and refine procedures, instructions, templates, and our quality manual to maintain quality management standards

• Maintain and monitor our quality system within the company: changes, CAPA, Non conformities, Complaints, PMS, continuous improvement, trend analysis, etc.

• Train all employees to the QMS, and assess skills, knowledge and QMS application.

• Perform internal audits to assess the company compliance with our QMS.

• Contribute to maintaining quality system related documentation including supplier records, audits, purchase and manufacturing batch information.

• Work with our Notified Body to maintain current certifications and achieve award of a CE mark and FDA approval on new products.

• Build knowledge and maintain surveillance of the many relevant quality standards

• Provide technical support and resolve quality issues with suppliers, customers or auditors including introduction of new or re-designed components and processes.

• Present technical data to internal / external audit and inspection groups as required.

Requirements

• Minimum of 5 years of Medical device QA/RA experience

• In depth familiarity with the FDA, ISO, MDD, EU MDR and the medical device industry quality requirements associated with product development, design controls, and product risk management.

• Quality Management experience in a manufacturing/production environment.

• Conscientious and responsible

• A keen eye for detail and a results driven approach

• Strong communication and presentation skills.

• Excellent organizational and leadership skills

• Proficient in MS Office

• In depth understanding of quality control procedures and relevant legal standards

• Excellent math abilities and working knowledge of data analysis/statistical methods

Deliverables and Performance Measures: 

• Team Leadership: 
• Lead, mentor, and grow a high-performing team of QA professionals. 
• Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development to enhance team capabilities. 
• Provide guidance, support, and mentoring to QA Analysts and Senior QA Analysts. 
• Quality Assurance Strategy: 
• Develop, implement, and maintain comprehensive QA processes and standards. 
• Define and enforce testing methodologies, including manual and automated testing processes, to ensure deliverables are of the highest quality. 
• Identify and mitigate risks in the testing cycle. 
• Client Collaboration: 
• Collaborate with client-facing teams, such as Strategic Account Management and Client Delivery Vertical Leads and Project Managers, to ensure client expectations are met and exceeded. 
• Partner with clients to understand their quality requirements, review deliverables, and make recommendations for continuous improvement. 
• Testing Management: 
• Oversee the planning, design, and execution of manual and automated test cases. 
• Ensure thorough testing of enhancements, bug fixes, and new features. 
• Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign-off criteria. 
• Process Improvements: 
• Continuously improve workflows and tools to increase efficiency. 
• Stay updated on emerging QA technologies and trends. 
• Reporting and Documentation: 
• Track and report QA metrics (e.g., test coverage, pass/fail rates, defect slippage). 
• Document and communicate test results, defects, and resolutions to stakeholders. 

What Will Make You Successful: 

• Deep understanding of QA methodologies, standards, and frameworks (e.g., Six Sigma, ISO, TQM). 
• Proficiency in creating and managing QA processes and documentation. 
• Knowledge of testing tools and automation frameworks (e.g., Selenium, JIRA, TestRail). 
• Strong experience managing client-facing projects, ensuring deliverables meet contractual obligations and quality. 
• Life Insurance and Annuities proficiency or similar industry experience. 
• Ability to mentor and coach team to develop skill growth, retention, and innovation. 
• 9-12 years’ experience with a software development or tech background with exposure to leading a team of Quality Assurance Analysts or SDET. 
• Insight into nonfunctional testing. 

Highly Desirable Experience: 

• Firelight/Foresight experience. 
• Experience with QA automation tools and automated testing.

Why this role exists

Our infrastructure footprint is growing faster than our headcount, and we believe most of that

gap should be closed by automation and AI agents — not by hiring more humans to do toil. We

need someone early in their career who treats manual work as a bug, ships scripts and agents

instead of tickets, and wants to grow into deeper ownership over the next two years.

You will not be the most senior person on the team. You will be the one who multiplies the team.

What you'll own

In your first 1 months

• Take ownership of one slice of our CI/CD pipeline and make it measurably

faster, more reliable, or cheaper. We expect a number on a dashboard to move.

• Build at least three internal automations that replace manual ops toil —

using AI agents (Claude Code, agentic CLIs, scripted LLM workflows) as your force

multiplier.

• Be the first responder for a defined set of alerts. Write the runbooks. Drive

the alert volume down.

• Support senior engineers on AI/ML infrastructure (GPU nodes, inference

services, model deployment) — observe, document, and gradually take on contained

changes under review.

By 3 months you should be

• The go-to person for at least two production systems.

• Shipping routine infrastructure changes without needing senior review.

• Treating "manual" as a code smell.

Required (we will reject without these)

• 0–3 years hands-on experience with one major cloud (AWS, GCP, or

Azure — one is fine, depth beats breadth).

• Fluent in Linux command line, bash, and at least one scripting language

(Python or Go preferred).

• Have shipped something to production that real users hit. A side project

counts; a graded coursework lab does not.

• Comfortable with Docker — you can explain what an image vs. a

container is and why it matters.

• Working knowledge of networking fundamentals: DNS, HTTP/HTTPS,

TLS, ports, basic subnets — enough to debug "it works on my machine."

• Git fluency: branches, merges, rebases, conflict resolution.

• CI/CD pipelines — you have authored or substantially modified pipelines

in GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar. Not just "I clicked Re-run."

• Kubernetes basics — kubectl for real work, can read pod logs,

understand deployments and services, can debug a CrashLoopBackOff without

panicking. You do not need to have run a cluster; you do need to have lived inside one.

• Active user of AI coding agents (Claude Code, Cursor, Copilot, agentic

CLIs, etc.). You should be able to walk us through specific tasks where they made you

faster, and specific tasks where they failed you and how you noticed. "I have tried it" is

not enough.

Bonus (real plus, not required)

• Infrastructure as Code: Terraform, Pulumi, or Ansible.

• Observability: Prometheus/Grafana, Datadog, OpenTelemetry, any APM.

• Have built or extended an LLM-based agent — a custom MCP server, a

scripted multi-step workflow, an internal tool that calls models in a loop. Anything beyond

chat-with-Claude.

• Exposure to GPU workloads, model serving (vLLM, Triton, TGI, etc.), or

ML pipelines.

What we don't care about

• Whether your degree is in CS — or whether you have a degree at all.

• Brand-name companies on your resume.

• Certifications. They are fine. They do not substitute for having shipped.

How we work

• We default to automation. If you do something manually twice, the third

time you script it or hand it to an agent.

• AI agents are part of the workflow, not a novelty. Expect interview

questions about exactly how you use them — and where you have caught them being

wrong.

• Small, reversible changes beat big-bang rollouts.

• Postmortems are blameless and written down.

• We push back on each other. If you only execute, you will be unhappy

here.

How to apply

Send:

• Your resume.

• A short note (≤200 words) describing one infra or automation problem you

solved, and how AI agents factored in — or did not, and why. We read these. Generic

notes get rejected.

Internal note — delete before posting externally

• Comp band, location policy, team name, and reporting line marked

[CONFIRM] need to be filled in before this goes external.

• The Required list is intentionally tight: CI/CD and Kubernetes basics

promoted from bonus. Expect this to filter ~80% of typical junior DevOps applicants. The

remaining pool will skew toward people who have actually shipped infra at a startup, not

bootcamp grads or pure cloud-cert holders.

• IaC, observability, agent-building, and GPU/ML serving stay as bonus.

Promoting any of these to required at 0–3 yrs collapses the pool to near-zero or forces

hiring senior people at junior comp. If you want IaC required, re-level this to mid (3–5

yrs) and raise the band.

• Screening implication: the resume screen should explicitly check for

CI/CD pipeline authorship and any K8s-touching production work. If neither is on the

resume, reject at screen. Do not waste interview slots.

• Pipeline watch: if fewer than ~15 qualified resumes after 2 weeks of

active sourcing, the first thing to relax is the AI-agent-fluency bar (move to bonus and

screen for it in interview instead). Do not relax the "shipped to production" requirement

— that is the load-bearing filter.

Intenim Technologies Pvt Ltd is an IT products and services company. In Jan’18 the company ventured into E-Commerce domain and launched brand VOILA® which is eCommerce business consultancy services vertical. Today, VOILA® has many business niches, namely, VOILA BIZ, VOILA STUDIO, VOILA RETAIL, VOILA KART and VOILAUX.

For now, we are looking for a Sales Executive for eCommerce business Vertical under VOILA.

 Profile: Sales Executive

Job locations: Unit 1007-08A, WellDone TechPark, Sohna Road, Sector 48, Gurugram, Haryana 122018, India.

Experience: 0-3 years

Salary: as per the company norms

Employment Type: Full-Time; Permanent

Roles & Responsibilities:

1.   Candidate should have relevant experience in b2b sales.

2.   Generate leads through cold calling & data mining etc. & identify decision makers    & initiate the sales process.

3.   Carrying sales visits, acquiring new customers, and maintaining accurate records.

4.   Onsite client meeting within city/region.

5.   Understanding the Sales Process and including Prospecting, Approaching, Meeting Clients, understand customer requirement and prepare and give presentation as per client needs, Handle Objections, and close sales.

6.   Explain to customers about Alibaba, its features, and benefits.

7.   Maintain Customer relations.

8.   Delivering sales target monthly.

9.   Individual approach to acquire exporter, manufacture, wholesale to on-board      them in b2b Marketplace.

10. Local Candidates preferred & should have good communication, convincing & presentation skills.

 Requirements:

·        Bachelor’s degree in business, marketing, or related field.

·        Experience in sales, marketing, or related field.

·        Strong communication and Soft Skills. Should be able to speak local languages fluently.

·        Ability to manage complex projects and multi-task.

·        Excellent organizational skills.

·        Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

·        Proficient in Word, Excel, Outlook, and PowerPoint.

·        Should have their own vehicle- bike

Responsibilities:

1. Develop and maintain mobile applications using React Native.

2. Collaborate with cross-functional teams to define, design, and ship new features.

3. Write clean, maintainable, and efficient code.

4. Ensure the performance, quality, and responsiveness of applications.

5. Troubleshoot and debug issues, and optimize performance for a seamless user experience.

6. Stay updated on emerging trends and technologies in mobile development.

Requirements:

1. Proven experience as a React Native Developer.

2. Strong proficiency in JavaScript and React.

3. Familiarity with native build tools, like Xcode, Android Studio.

4. Experience with third-party libraries and APIs.

5. Understanding of state management (e.g., Redux) in mobile applications.

6. Solid understanding of the full mobile development life cycle.

7. Excellent problem-solving and communication skills.

8. Ability to work independently and collaboratively in a team.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

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